Hiring the right people and reducing turnover, two important steps. But building staff into a team is the challenge that will set your business above your competition.

In using our communication skills and abilities how we say something is just as important as what we say. Body language plays an extremely important part of our communication. In fact studies have been done showing that when we interact in a communication process the receiver actually receives 7% of the message verbally. The other 93% is received based on the non-verbal aspects of the message.

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Whenever you are asked to prepare an annual report or a technical paper, you want it to look as professional as it can be. The same thing is true with client presentations...

The onslaught of people who have recently started their own businesses attest to one thing: people like to be their own boss. This way, if they dislike the person they work for, they can actually do something about it. But, for the rest of us, those of us who are not entrepreneurs or trailblazers of a company, a boss just comes with the territory: having a boss in an office is as essential as having a cubicle.

Who do you think is better at selling your product or service, you or your customer's testimonial? If you are trying to close a $10,000 deal, would it help if the prospect could talk to a satisfied customer? Here is how-

Giving corporate or business gifts can be highly effective and is a common practice. However, if you mess up and give something that is not appropriate your intent may be misunderstood, you may ruin a business relationship or you may never get your foot in the door with a prospect. Read on for a list of gifts to avoid.

Almost every day we encounter an ad, a slogan, or some other communication that admonishes us to Listen! Entire ad campaigns have been built around a theme that tells the world that they listen to their customers. And I agree that listening is a very powerful way to connect with another person. That being said, I firmly believe that listening is only part of the power. The real power comes when we LISTEN & HEAR!

Are you a homeowner or a business owner? If so, there is a good chance that you spend a good portion of your time cleaning up your home or your office. When doing so, do you wish that you could be doing something else; something other than cleaning? If so, you are definitely not alone; however, there is good news.

Practical advice for Australian businesses seeking to understand some of the cultural differences between American and Australian business practices. Information presented here is based on extracts from a free guide authored by the Australian Trade Commission for Australian businesses seeking to enter the US market and based on the observations and experiences of the Commission's Senior Trade Commissioner in Los Angeles, Kylie Hargreaves.

Publishing is a fascinating business and the process that goes into the making of books and newspapers is an interesting one. These days, with the world of digital information and the internet upon us, the scope of publishing now also includes websites, blogs and the like.

The traditional role of purchasing is to purchase materials conforming to specifications such as physical dimensions and the lowest bids. Most organizations still view purchasing as a tactical one with a short sighted approach. The tactical role of purchasing is underlined by the fact that most firms don’t have purchasing function in the corporate boardroom.

If you’re looking for something that goes easy on the pocket without compromising on utility, used office workstations can prove to be a feasible option. Purchasing a brand new workstation could be a huge expense, with the cost of a new modular office workstation being $2500 or more. Used or remanufactured workstations could help you save a lot of money when this expense comes up. They are also an ideal option for offices or workplaces that are looking to expand the work area, or accommodate more employees without spending too much money.

Information on selling, licensing and marketing your invention to manufacturing companies.

Evaluation has possibly caused more arguements in the training world than anything else. Why complicate things!?

New funding designed to move the transportation of heavy freight off the roads will improve driving conditions between England and Scotland

My favorite project management mantra is “Validate Critical Data”. I don’t remember what wise teacher I learned this from but it is one of those sayings that rings through my head when I’m jumping into a new project. After many years it continues to be an important part of my project management success (when it is done right) and an unfortunate contributor to my project failures when it is neglected. Below are some keys to correctly validating critical data.

Nobody wants to here somethig negative about their children. Entrepreneurs become emotionally vulnerable when they bring their children into the workplace and under the scrutiny of others.

Common defects from forming operations are discussed in this 3rd article in the Ceramic Defect Series. Dry forming methods generally have defects related to particle size distribution, binders, and pressing parameters. Wet processing methods have defects generated by the state of flocculation of the slip and moisture control.

It's sad but it's becoming increasingly important that background checks are used more and more these days. This applies whether the issue at hand a new employee, you're starting a new business, checking a new tenant to live in your property and even personal relationships.

The largest problem with getting leads involves working the hardest way possible Vs. working the easiest way.

The office chair is ubiquitous in every part of the office - in cubicles, the CEO's room, conference rooms, the cafeteria, the reception area and more. Whatever the area, the purpose is singular - to sit down in a comfortable and healthy manner.

The Federal Trade Commission is working through the necessary changes of law to protect the consumer and be fair to business owners in the franchising industry. Unfortunately as with most all regulatory agencies whenever they wish to make rule changes they have meetings to discuss it with the industry, but the lawyers all show up and take over the process.