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Are Your Policies Driving Your Customers Crazy?
There are a variety of ways in which we might be inadvertently frustrating our customers and clients. One of the most common involves our policies and procedures, which may be unnecessarily confusing or restrictive. By being alert for situations that put our customers on the defensive and handling those situations gracefully, we can retain our customers' loyalty and avoid driving them away.
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Cooling UK Property Market
It is of little surprise that recent interest rate rises have taken its toll on house prices across the UK. The number of new mortgage approvals in the UK fell to a 12-month low in April, Bank of England figures show. Mortgage approvals totaled 107,000 in April, down from 111,000 in March and the third monthly decline in a row. In a further indication of weakening buyer demand mortgage lending rose by ?8.9bn, much less than expected and the weakest rise since September.
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Requirements For Successful Fundraising For Charity
Charities are those organizations that provide a unique or set of unique programs within the community that they serve. Often these services are provided to their clients at no charge or are based on a fee in accordance with their level of income. Examples of some of these services provided by charities include the provision of clothing and food to the homeless, delivery of meals to the senior population, youth building programs, energy assistance, hospice care, etc.
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Who Do You Be In Business?
Who you are in life creates your results. Who are you in your business. If you want to have, you must be a certain person and this will drive your actions, which drive your results.
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Vehicle Leasing - A Case Study
A manufacturing company with 120 staff historically bought their company vehicles from the local dealer who offered excellent service, choice and most importantly a large discount. The quantity of cars required at this stage was six and two vans, which they purchased from ex-demonstration stock. The next step was to contact hire, lease or finance their vehicles to save cash flow.
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A Tale Of Two Companies
In a newspaper report by The Straits Times (attached below), it was reported that ComfortDelGro has submitted a position paper to the Ministry of Transport, giving their two-cent worth on how the public transport industry should be structured. Two specific suggestions are given: to merge with rival SMRT to create one big giant transport company, or to have two separate companies with different areas of expertise – one running buses while another operating trains. (Note: It should be quite obvious that SBS Transit will be the natural bus company and SMRT will be the train company).
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Is Your Vision for Your Business Built on Bedrock or Sand?
Have you ever wondered why some business owners seem so calm and steady, while others are in a constant state of worry and panic? Surprisingly, the difference between these two scenarios has nothing to do with the operation of the business-it is the vision of the owner. Your vision for your business provides the foundation for its success, or failure.
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Is A Gas Opec A Real Threat To Europe?
At a time when gas exporting countries are considering the formation of an OPEC type gas producer's cartel, EU President Barrosso has argued the case for a united European energy strategy in order to improve and maintain a more favourable bargaining position. In an interview with energy expert Jonathan Stern of Oxford University's Institute of Energy Studies, he argues that such a strategy is necessary, but, doubts, given the very differences that exist with gas production, distribution and marketing, that the formulation of an OPEC type organisation is 'almost certainly not viable'.
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Growing Your Business One Customer At A Time
Big money isn't as much in winning customers as in keeping customers. Think of them as individuals-each individual customer's perception of your company will determine how well you do this. Here are some easy, down-home steps-to-remember when you want to keep 'em coming back!
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FedEx Shipping
No other company in the world finds all possible measures just to get that pouch, envelope or box to its destination on time all the time. No heavy downpour, typhoon, hurricane, and flood can stop FedEx shipping from doing the extra miles of delivering quality shipping service.
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Types of Business Coaching
Business Coaching is a very broad term that covers many different areas. This article helps define some of the different types of business coaching.
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Limited Liability Corporation
A limited liability corporation refers to a business unit that has acquired a unique legal structure. It is different from other forms of business structures, like sole proprietorships, partnerships and corporations. It provides the advantages of a partnership or corporation, while being shielded from the disadvantages of these business structures. It is thus a distinct legal business entity, which has risen from a cross between a partnership and corporation. The concept has been around for a long time but it is new to the United States. It is available now in all 50 states in United States, as well as other Anglophone countries. There may be differences, however, regarding fees, and set-up costs, based upon the law in various jurisdictions.
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Truth or Consequences: Hiring for Integrity
It is a well-documented fact that at least 2 out of every 5 applications contain one major fabrication. What the employer doesn't know can, and almost certainly will, have a tremendous impact on that organization!
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Franchise Disclosure Laws Give Upper Hand to Attorneys
In today’s franchising industry franchisors are forced to have excessive disclosure documents. Franchise Attorneys will collect this data to try to sue you. Every one knows you should never trust an Attorney; that also goes for any Franchise Attorney also.
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