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Are Your Policies Driving Your Customers Crazy?
There are a variety of ways in which we might be inadvertently frustrating our customers and clients. One of the most common involves our policies and procedures, which may be unnecessarily confusing or restrictive. By being alert for situations that put our customers on the defensive and handling those situations gracefully, we can retain our customers' loyalty and avoid driving them away.
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Clinching Deals With the Right Teleconferencing Service
Imagine that for the past year you have been negotiating a huge deal with an overseas firm. On the day the deal will be finalized, your company's big brass troops to the conference room. You are tickled pink that the deal will be completed using the teleconferencing service provider you just chose for the company. What's more, you saved a few bucks by picking a brand new start-up company!
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Who Can Sue Your Business Under The ADA
Title III of the ADA was intended to remove barriers and make places of public accommodation for all type of individuals with disabilities and not just those that are wheel chair bound. The primary focus under the ADA is persons with physical disabilities and includes a very broad range of disabled individuals.
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Starting A Business
Keeping a record of all your spending is also important for any new business. Keeping all your receipts and invoices in a ledger can help you keep a track of the money coming in and going out of your business account, as well as being able to notify you when money is owed to you.
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A Compensation Committee Checklist
The Compensation Committee is appointed by and serves in an advisory role to a company's Board of Directors. It makes the important final decisions on many executive compensation matters, including the types and particulars of the pay plans themselves, the amount of compensation, and even the performance measures and specific targets upon which the executives will be judged for purposes of calculating incentive awards.
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Selling Equity in Your Corporation
If you are smart, you will form a business entity for your business start up. The question, however, is how do you find investors and what do you sell them in exchange for critically needed money.
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RFID Technology Simplifies Distribution
There are many applications for how RFID systems help manufacturers and warehouse operations; these applications can be as unique as the enterprise they help. However, there are some common areas in these industries related to their logistics of getting the finished product to the customer or to another distribution center.
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Email Outsourcing
Outsourcing your email operation makes sense.
You may be running a business that requires processing many emails, whether it is,
Sales emails to and from customers, Query emails to and from customers, other emails required to run the business, processing emails forms a core part of any established business.
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Fallout from the Tobacco War
The Internet played a critical role in bringing the tobacco companies to justice. In the future, consumers will use the Internet in a similar way to go after, and bring down, other rogue industries, politicians and government agencies. Read why and how the ground rules have changed forever in this article.
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Medical Billing - Insurance Carrier Perspective
As patients and medical billing companies, we complain a lot about insurance companies. Hopefully, this installment will give us a bit of perspective of how hard it really is for insurance companies.
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Change - It's Not What It Used To Be
Change is happening all the time. It is part of the natural order of things, but in business many of us resist change. This article takes on change giving examples of companies that have embraced change and those who have resisted change.
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Options for Document Storage on Microfilm
This article provides a background on the types and uses of microfilm for document storage along with its pros and cons. There is also a brief discussion on the options for microfilm conversion to digital images.
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Survivor and the Staying Power of Reality TV
Survivor is the grandfather of all reality series. This is undeniable. Survivor was the instigator in what can now be considered TV's reality era. What I don't understand is how
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Your Advisory Staff
Many business owners mistakenly believe that they have to learn and know every possible nuance about business to be successful. From accounting to taxes to incorporating, many business owners needlessly try to do it all.
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