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Are Your Policies Driving Your Customers Crazy?

There are a variety of ways in which we might be inadvertently frustrating our customers and clients. One of the most common involves our policies and procedures, which may be unnecessarily confusing or restrictive. By being alert for situations that put our customers on the defensive and handling those situations gracefully, we can retain our customers' loyalty and avoid driving them away.


Taking the Sting Out of Employee Evaluations

Employee evaluation time is often a time of hang-wringing, worry and dread. Done right, however, employee evaluations can be a valuable tool for both managers and workers. Here are some ways to improve the experience for both sides.


Business Writing - Using Contractions Isn't a Bad Thing

Basic business writing isn't as formal as it used to be. Email has had a great impact because it is conversational in tone. We use contractions when we speak, so we can use them in informal writing, including basic business writing.


Set the Rules to Win the Game of Business

Business is the only game in life where YOU can set the rules. Learn how to set new rules and take your success to a new level!


How to Think Outside the Box by Looking AT the Box

Nobody notices normal. An article on how to embrace your uniqueness in business. How to take assumptions and shatter them. How to think outside the box by looking AT the box.


Putting Profitability Into The Service Equation

By following these six steps, we show you how you can turn your service function into a more profitable resource that achieves your corporate objectives. Although the steps can be implemented individually or as resources allow, best results can be realized when the steps are implemented simultaneously.


Building Your Personal Brand On The Shoulders Of Giants

Have you noticed the fact that many of the worlds leading experts constantly research their field of expertise? Being an expert in your field requires us to be connected to leading edge thinking. You too can build your personal brand and position yourself as an expert and centre of influence through citing other experts.


The Business of Better Communication

Good Communication is Good Business! Dr. Dennis O'Grady provides 13 simple and easy to implement ideas for improving your own communication skills and moving your business forward.


How To Hire A Business Coach

A great Business Coach can help a business owner or manager make significant advances in their business in a relatively short period of time. All Business Coaches are not the same! This article will highlight a few key questions that you should ask your prospective coach before your hire them!


5 Ways To Increase Security Levels

With the growing concern for security, there are plenty of associations and establishments that could benefit from an increase in the safety measures regarding employees, property, and information.


Is Silicon Valley Over-charging for the Products They Produce?

Erupting from the mind are often debates of challenges and issues plaguing mankind. Caught up in the sound and fury you can hear folks get worked up, by the mass media hysteria as they spar with jaded opinions jousting one another. Of course at the Online Think Tank cooler heads prevail and indeed the topics are highly intellectual spanning subjects in nearly every domain.


4 Ways to Streamline Your Business and Increase Profits

Streamlining your business can help you eliminate money-wasters and increase your profits.


Who Are the Various Taxing Authorities and Why Am I Never Able to Find the Right Person?

Several entities determine the outcome of your annual property tax bill. While the names of these entities vary from state to state and from time to time, the names used in Florida generally exemplify the roles of the various entities in determining your property tax bill.


Got Domains? Get Paid for Them

Have you ever thought of an idea for a web site and rushed out to buy a domain name, only to quickly lose interest and let it sit undeveloped for months? Instead of letting your domain names waste away unused, you should consider “parking” them.


Business Credit For Oregon Companies

If you are going to start a new business in the state of Oregon, you should look for sources of business tax credits for Oregon companies. These credits are available not only when starting a new business, but also when expanding an existing business. Here is some information to help you get tax credits for companies in Oregon.


How to Start a Nursing Agency Business

Starting a business is not as complicated as it seems. In fact, all you really need to get started is a positive attitude, and the desire to be self employed! The supply of something that's in demand, and money. For now let's focus on the second component of having a business, what's in demand?


Information on Shipping Containers

Shipping containers are basically used for temporary storage of goods while it is being transported from one place to another. These containers are made out of different materials and are designed differently to fit different usages. These come in different sizes and weights as well.


Medical Billing - GU0 Record Fields 54 Through 58

In this installment of medical billing, we continue through our maze we call the GU0 record, or CMN. We pick up our discussion with field number 54.


How to Avoid Cashflow Problems

Cashflow problems are the main reason why more than 70% of UK businesses go under in their first year. Although this statistic is fairly shocking, the reassuring fact is that there is a lot that companies can do to manage their cashflow effectively. We have put together our top tips to help you avoid cashflow problems and become a business success story.


Have You Got Star Potential?

Every day is an opportunity to put your best foot forward and create a loyal following for your business. It's all in the details.


Endless Referrals: Interview with Best Selling Author Bob Burg

Bob Burg, the author of best selling books Endless Referrals and Winning Without Intimidation shares his secrets for networking success.


Employee Stock Ownership Plan (ESOP) Valuation Issues Q&A

ESOPs have become an effective tool in corporate finance and tax planning. Not only do they provide retirement benefits and incentives to employees but an ESOP can provide unique ways to transition company management in tax favored environments. An ESOP can even be used to increase cash flow or convert debt to a pre-tax environment.


Franchisors: Where to find franchisees for your franchises

One of the best sources for prospective franchise buyers is relatives or family of long standing customers of your outlets. Long-standing customers really do know the kind of sales volume you bring in your outlets as they can figure it out pretty quickly.



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