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Are Your Policies Driving Your Customers Crazy?

There are a variety of ways in which we might be inadvertently frustrating our customers and clients. One of the most common involves our policies and procedures, which may be unnecessarily confusing or restrictive. By being alert for situations that put our customers on the defensive and handling those situations gracefully, we can retain our customers' loyalty and avoid driving them away.


Writing Business Thank You Notes - The Art of Appreciation in Business

Writing business thank you notes - rare in the world of business - can forge a closer relationship to clients and ensure their future patronage. The article highlights the importance of business thank you notes and details key points to consider before sending such notes to customers.


The Art of Looking Busy on the Job for Office Workers

Tips for you, the efficient office employee who finished all your job responsibilities early. You don't want to get handed a new stack of work by the boss, now, do you?


Things to Consider Before Starting Your Own Business

This articles provides some very important factors to consider before embarking on starting your own business. Implementing the information provided could mean the difference between a successful business or an unwelcome headache.


Brainstorming Do's and Don'ts

Brainstorming is not a free for all without rules and regulations. It requires a great deal of discipline and structure to have a good brainstorming meeting. If the do's and don'ts for brainstorming are not followed a meeting can be ruined in a heartbeat.


What's in a Face?

Facial expressions- be aware of what you are saying to peopel when you're not saying a thing.


What May Be Included in an Aromatherapy Gift Basket

It is not uncommon to find scented lavender body wash or scented lavender bubble bath salts. These types of aromatherapy gift baskets are the perfect gift for those who would like to pamper themselves, but who may be unable to make a spa appointment.


What Is The Fair Market Value of Your Business? Part 2

Financial Data - What's Needed?


Operating A Restaurant For Business

You think you have an idea how to run a restaurant? Think again. Make sure you have all your tools ready for for all matters concerning restaurant and how to manage it.


Top 10 Reasons To Move Your Internet Business To Panama (While You Stay Home)

There are at least 100 reasons to move your Internet business to Panama, without changing where you live or work. Here are the Top 10. Give yourself a 50% raise this year on the same sales and conversion rate.


Why Your California Home Should Undergo Annual Mold Inspections

Are you a California homeowner? If you are, do you know if you currently have a mold problem? Although a large number of California homeowners are able to tell right away if they have a mold problem, as mold is often easy to spot, there are some homeowners who may have no idea that they have a mold problem.


Holistic Recruiting – A New Age For HR Specialists & Executives

Gone are the days of simply getting hired because you have the proper job qualifications and experience. The new HR specialist and executive is looking at a holistic recruiting approach. Looking at the complete you.


Could You Benefit from Using a Dallas Janitor Service?

As you can see, there are a number of different instances where both homeowners and business owners could benefit from the use of a professional Dallas janitor service. However, in all honesty, the decision as to whether or not you want to seek professional assistance is yours to make.


Retreat Conference Centers

Retreat conferences are religious meetings held in peaceful places away from the daily distractions, where groups can meet, plan, pray, and enjoy peaceful, quiet natural surroundings. A lot of conference centers provide all facilities ideal for retreats and renewal, conference meetings, seminars and trainings, workshops and planning sessions. Conference centers used for retreat purposes are usually situated in calm localities under pleasant climatic conditions suitable for all participants and easily accessible also.


Email Mistakes That Can Hurt Your Business

We all use email in our business. Make sure your company does not make these 5 mistakes about emails that can hurt your business.


Change - It's Not What It Used To Be

Change is happening all the time. It is part of the natural order of things, but in business many of us resist change. This article takes on change giving examples of companies that have embraced change and those who have resisted change.


UPS Shipping: Your Package Is In Good Hands

UPS or United Parcel Service has been around for a long time now. UPS shipping has been considered an expert in the industry and has made a name for itself with its efficiency and customer service.


Business and War: Battlefield Leadership

Much has been written over the years about business. Much has also been written over the years about war. There are many parallels between the two. The more business people from the shipping dock to the executive suite view business as war, the more the spoils of war: success.


Current Estimate of Economic Impact of Options Backdating

Discussing with Erik Lie the experiences with Stock Options Backdating (SOBD) and the economic impact of his work. According to Erik, at least 15% of the stock options grants between 1996 to August, 2002,were backdated. Some were within 30 days of the grant date, others more egregious. The number of companies though he said that were going to come clean would be far less than 15%. Here is what we came up with.


Shared Electronic Medical Billing Knowledge Base For Improved Control, Compliance, And Performance

A new industry of high-technology medical billing has mushroomed under the auspices of its promise to streamline the collections process and leave doctors with more time to care for their patients. Though many high-quality services and systems exist, an overwhelming variety of options and attractive (yet unsubstantiated) performance claims from some providers have charmed busy doctors into making poor strategic decisions for their practices. Collaborative billing knowledge base improves medical practice profitability and compliance.


Six Sigma Project Selection

Talks of the steps involved in Six Sigma Project Selection, brainstorming and using a questionaire, and variation.


Organize Your Office and Improve Productivity

Are you frustrated with your office space? Do you hunt for a pen every time you put one down? Is the search for documents a half-day event? Is your paper filed chronologically - working your way down the pile to 'one week ago' and unable to pull out 'four months ago' for fear of a paper flood catastrophe?


Getting A Handle On Your Telephone Time

This article will show you how to get a better handle on your telephone time.



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