Big money isn't as much in winning customers as in keeping customers. Think of them as individuals-each individual customer's perception of your company will determine how well you do this. Here are some easy, down-home steps-to-remember when you want to keep 'em coming back!

San Francisco is a wonderful town and a great place for your next meeting, conference or convention. Take the time to make a special event of it, and your guests will be leaving a bit of their heart there, too!

Why should I put my money in a place I've never even heard of before? Even for those who do know something about Pakistan, courtesy of CNN (and sometimes the BBC) have seen pictures of violence – people burning effigies of President George Bush, rioting, army personnel swarming over so-called terrorist camps and, of course, not to forget, a whole lot of bloodshed. No wonder it is usually confused with other places like Iraq and Afghanistan, which are actually going through very bad times.

The burning test method for recognizing fabric must be conducted cautiously. Use a small piece of fabric and hold it with tweezers. Burning synthetic fabric can crackle or trickle very fast and it curls onto skin or fingernails causing a burn. If a burn occurs, submerge the burned are immediately in ice water.

Learn the Economic Development, Economic Development Strategy and Business Retention

A discussion about the need for tranlating internal company reports and discussions.

When sales are slipping, it's time to get really creative in your marketing efforts. There are a lot of methods you can use that top marketers have proven successful. Here are ten to get you started. These are especially helpful if you're just starting out.

I am going to write something that may not be popular, but if it offends you in anyway, it probably means that I’m writing this for you. I’m writing this to help you…not to criticize or belittle you. I want every entrepreneur to continue to grow throughout his online career and sometimes when we don’t accept change…we stop growing. I don’t want that to happen to you.

What can flip-flops (the shoes, not the political posturing) possibly have to do with government procurement contracting practices? And how do they relate to failure at procurement contracting? Everyday, businesses large and small, well-established and brand new, try to open the door to doing business with the government. When government procurement personnel and decision-makers see how the company presents itself, they make a snap decision to open or shut the door, literally and figuratively.

Collaboration and business are difficult, if not impossible, to separate. What makes effective collaboration possible without overloading hard drives and confusing your document versions? The answer is groupware.

It would be so easy to clean up the image of the company. Over the course of four years I made every attempt to explain to the corporate offices the reason the company was beginning to look so bad. The downfall of this company will be the loss of the dedicated associate base it originally had when Sam Walton was still alive.