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  • Casual Articles - The Business Cycle and a Life Crisis - Values Drive Turnaround and Recovery

    What They See Trumps What We Say
    How many times have you ordered an expensive meal, received fair service and food, and still been dissatisfied or tempted to skimp on a gratuity? What went wrong? Was it a little sarcasm from your waiter or indifferent arrogance from your maitre d’? These occasions are affected not only by the fairness of the transaction (money for food), but by your degree of confidence and trust in the person with whom you must interact. The significance of verbal and nonverbal communication pitfalls once again reveal themselves. Communication skills affect how we are perceived and—wait—how often we are sued?People in business get sued not only due to unethical business practices, but because of how they make customers, clients and patients feel. People don’t care about your education or income; people want respect, sincerity and other signs you care. What they see supercedes your academic degree.Mal
    't just a crisis in the business cycle. It's a life crisis. There's more at risk than career security. Michael's suddenly face-to-face with a values choice--the choice he makes speaks to his regard for his values and how he will continue a life path aligned with his values. The choice concerns his day-to-day decisions and his sense of esteem and personal fulfillment. Does he walk away or play the game?

    The choice isn't easy. Yet it's much easier when your values are clear, making your decisions values-driven. Our values really do make life meaningful for us, and further tell us when to say yes … when to say no. Values also give us the armor to plough through even the toughest crises, discomfort and stress. They justify our actions so we can move forward without regret. Bob Pinkston phrased it with this apt paradox: "I've realized that values orientation means my decisions are sometimes harder, but they're ea

    2005 Super Bowl Ads... Winners and Losers
    Well, Super Bowl XXXIX is history. Too bad for the folks who consider themselves the always-pullin'-for-the-underdog type. The Bandwagon team won.But, as far as Super Bowls go, the losers played well. For those who care, the Eagles actually covered the 7-point spread. T.O. is the deal, too. At least on the field, anyway.They had a chance late in the game, but poor field position and bad clock management did them in. Scoring from 95 yards out with 48 seconds left? That's a tall order.So is getting/maintaining ad recall 48 hours after the final gun. Whose $80,000 per second ad was worth it? Who would've done better by writing me a fat check for $2.4 million?Read on, and find out. True to school yard rules: Suckers Walk. Losers are up first.Losers:Sorry, Donovan, but your three picks lands you in with GoDaddy.com, Quizno's, and Silestone. I don't
    Michael, 39, is a section leader for a large US plant that manufactures jet engine components. In many aspects, the career is rewarding. After 17 years, Michael is in line for a major promotion. Not only does the work offer potential for advancement, but it also affords security in terms of salary, benefits and the promise of an attractive retirement plan.

    Security and potential are important to Michael and his family. But they're not the only terms that motivate. Michael knows his high standards influence his team's oversight. Their work means safer jets and safer air travel. Year after year, the section earns company awards and bonuses for workflow management, workplace safety and production. There's a real value in his work as a mechanical engineer, and most measure Michael a success.

    He likes to think so, too. Still, in quiet moments, he wonders…is this really the work for me? Is this what I envisioned? He sketches his thoughts to paper. They take shape as a shelf -- the one he can't buy. He needs the shelf to finish the neoangle tile shower he and his wife have constructed as their month-long do-it-yourself project. His thoughts wander again, and this time, map the equation for the conversion angle. He wonders where he stashed his drafting paper, his compass … he believes he can create the shelf that he envisions.

    But the thoughts are quickly discarded, stifled by the ring of the telephone. With a slight sigh, Michael answers. It's his boss, who apologizes for calling on a Sunday afternoon…

    "No problem," Michael says, "that's what I'm here for."

    There's a problem with the production cycle, his boss explains. Under the plant's new defense contract, there's a life cycle clause … basically the manufacturing cycle must produce the part as specified … and Mike's team, well, they re-engineered the original patent … the modification is a problem--"

    "That's because it doesn't work," Michael interrupts, "or it won't work for long -- see the rotational axis…"

    Somebody needs to make it work, the boss demands. He reads Michael the clause.

    "A life cycle issue. I see."

    "Good. Or it's a life cycle crisis, because Mike, this is a $23 million contract!"

    "Sure, Bill, I get that part. It's the other part I don't get. You're saying that we need to upcycle the part, and a slight modification is okay … as long as it's true to the design. Any big change that calls for patent reapplication is a no-go. Even if it's better?

    And safer, he thinks.

    "That's it, Mike. I knew I could count on you!"

    "So we don't care about a better mousetrap?"

    The boss chuckles. "No, we care about the contract. Save the improvement for the boardroom."

    …is this really the work for me? The thought briefly invades again. It's discarded by the sound of Michael's family -- and sudden anxiety that his job may be at stake.

    "Mike? Are you there?"

    "Sure, Bill, just thinking."

    "Well, just think about the contract -- imagine the play it will have on your promotion. And well, buddy, about that better mousetrap … we can apply for patents, too."

    Is this what I envisioned?

    "We'll get together on that, once you get the crisis out of that life cycle. Any questions?"

    "Is this the work for me?" Michael asks.

    "I don't get it, Mike. Of course-- it's your job! That's what we pay you for."

    "Just thinking out loud, Bill. But now that I've heard your answer, I didn't realize … for some reason I thought of my work differently, more valuable … "

    "It is valuable! Like I said, that's a $23 million contract - with options for renewal!"

    For Michael, this scenario isn't just a crisis in the business cycle. It's a life crisis. There's more at risk than career security. Michael's suddenly face-to-face with a values choice--the choice he makes speaks to his regard for his values and how he will continue a life path aligned with his values. The choice concerns his day-to-day decisions and his sense of esteem and personal fulfillment. Does he walk away or play the game?

    The choice isn't easy. Yet it's much easier when your values are clear, making your decisions values-driven. Our values really do make life meaningful for us, and further tell us when to say yes … when to say no. Values also give us the armor to plough through even the toughest crises, discomfort and stress. They justify our actions so we can move forward without regret. Bob Pinkston phrased it with this apt paradox: "I've realized that values orientation means my decisions are sometimes harder, but they're eas

    Invention Marketing and Licensing for the Inventor
    There are a lot of less than forthright organizations that allegedly help individuals sell their inventions to industry. In all my years of working as a patent lawyer, I have never come across a single person who ever used one of these organizations to effectively market or sell their invention. However, I have met several who successfully marketed their inventions themselves.Before you take any steps to market your invention, you should take a few preliminary steps.Preliminary Patent Search - A preliminary patent search is generally a good first step. A preliminary search of various patent offices can be conducted for a reasonable fee (just contact a patent agent/lawyer), and it is even possible to conduct one for free (see the US patent office at http://www.uspto.gov/)Patent Application - Don’t publically disclose your invention until after a patent application is filed. Publical
    oned? He sketches his thoughts to paper. They take shape as a shelf -- the one he can't buy. He needs the shelf to finish the neoangle tile shower he and his wife have constructed as their month-long do-it-yourself project. His thoughts wander again, and this time, map the equation for the conversion angle. He wonders where he stashed his drafting paper, his compass … he believes he can create the shelf that he envisions.

    But the thoughts are quickly discarded, stifled by the ring of the telephone. With a slight sigh, Michael answers. It's his boss, who apologizes for calling on a Sunday afternoon…

    "No problem," Michael says, "that's what I'm here for."

    There's a problem with the production cycle, his boss explains. Under the plant's new defense contract, there's a life cycle clause … basically the manufacturing cycle must produce the part as specified … and Mike's team, well, they re-engineered the original patent … the modification is a problem--"

    "That's because it doesn't work," Michael interrupts, "or it won't work for long -- see the rotational axis…"

    Somebody needs to make it work, the boss demands. He reads Michael the clause.

    "A life cycle issue. I see."

    "Good. Or it's a life cycle crisis, because Mike, this is a $23 million contract!"

    "Sure, Bill, I get that part. It's the other part I don't get. You're saying that we need to upcycle the part, and a slight modification is okay … as long as it's true to the design. Any big change that calls for patent reapplication is a no-go. Even if it's better?

    And safer, he thinks.

    "That's it, Mike. I knew I could count on you!"

    "So we don't care about a better mousetrap?"

    The boss chuckles. "No, we care about the contract. Save the improvement for the boardroom."

    …is this really the work for me? The thought briefly invades again. It's discarded by the sound of Michael's family -- and sudden anxiety that his job may be at stake.

    "Mike? Are you there?"

    "Sure, Bill, just thinking."

    "Well, just think about the contract -- imagine the play it will have on your promotion. And well, buddy, about that better mousetrap … we can apply for patents, too."

    Is this what I envisioned?

    "We'll get together on that, once you get the crisis out of that life cycle. Any questions?"

    "Is this the work for me?" Michael asks.

    "I don't get it, Mike. Of course-- it's your job! That's what we pay you for."

    "Just thinking out loud, Bill. But now that I've heard your answer, I didn't realize … for some reason I thought of my work differently, more valuable … "

    "It is valuable! Like I said, that's a $23 million contract - with options for renewal!"

    For Michael, this scenario isn't just a crisis in the business cycle. It's a life crisis. There's more at risk than career security. Michael's suddenly face-to-face with a values choice--the choice he makes speaks to his regard for his values and how he will continue a life path aligned with his values. The choice concerns his day-to-day decisions and his sense of esteem and personal fulfillment. Does he walk away or play the game?

    The choice isn't easy. Yet it's much easier when your values are clear, making your decisions values-driven. Our values really do make life meaningful for us, and further tell us when to say yes … when to say no. Values also give us the armor to plough through even the toughest crises, discomfort and stress. They justify our actions so we can move forward without regret. Bob Pinkston phrased it with this apt paradox: "I've realized that values orientation means my decisions are sometimes harder, but they're ea

    Why People Fail in Mail Order
    Mail order is a very complicated business. Every phase must be planned, analyzed and tested. The right demand products must be selected. The correct type of ads must be placed in the proper media and a multitude of other details must be attended to constantly.A great number of people enter the mail order field every week. When they find in many instances that only three responses are received from 100 mailings, or that a $100 ad in a magazine with 4 million readers pulls 15 inquiries, it appears hopeless. Especially after reading the glowing ads portraying the $THOUSANDS$ that can be made overnight from your kitchen table! The mail order enthusiast is led to believe that he should be able to hit it big immediately with little work. Dream on. When he finds that this is not the case he drops out before he has a chance to learn. Many people do this because it will take too much of his prime T
    the original patent … the modification is a problem--"

    "That's because it doesn't work," Michael interrupts, "or it won't work for long -- see the rotational axis…"

    Somebody needs to make it work, the boss demands. He reads Michael the clause.

    "A life cycle issue. I see."

    "Good. Or it's a life cycle crisis, because Mike, this is a $23 million contract!"

    "Sure, Bill, I get that part. It's the other part I don't get. You're saying that we need to upcycle the part, and a slight modification is okay … as long as it's true to the design. Any big change that calls for patent reapplication is a no-go. Even if it's better?

    And safer, he thinks.

    "That's it, Mike. I knew I could count on you!"

    "So we don't care about a better mousetrap?"

    The boss chuckles. "No, we care about the contract. Save the improvement for the boardroom."

    …is this really the work for me? The thought briefly invades again. It's discarded by the sound of Michael's family -- and sudden anxiety that his job may be at stake.

    "Mike? Are you there?"

    "Sure, Bill, just thinking."

    "Well, just think about the contract -- imagine the play it will have on your promotion. And well, buddy, about that better mousetrap … we can apply for patents, too."

    Is this what I envisioned?

    "We'll get together on that, once you get the crisis out of that life cycle. Any questions?"

    "Is this the work for me?" Michael asks.

    "I don't get it, Mike. Of course-- it's your job! That's what we pay you for."

    "Just thinking out loud, Bill. But now that I've heard your answer, I didn't realize … for some reason I thought of my work differently, more valuable … "

    "It is valuable! Like I said, that's a $23 million contract - with options for renewal!"

    For Michael, this scenario isn't just a crisis in the business cycle. It's a life crisis. There's more at risk than career security. Michael's suddenly face-to-face with a values choice--the choice he makes speaks to his regard for his values and how he will continue a life path aligned with his values. The choice concerns his day-to-day decisions and his sense of esteem and personal fulfillment. Does he walk away or play the game?

    The choice isn't easy. Yet it's much easier when your values are clear, making your decisions values-driven. Our values really do make life meaningful for us, and further tell us when to say yes … when to say no. Values also give us the armor to plough through even the toughest crises, discomfort and stress. They justify our actions so we can move forward without regret. Bob Pinkston phrased it with this apt paradox: "I've realized that values orientation means my decisions are sometimes harder, but they're ea

    How to Be a Great Client
    As a consultant, I’m always trying to find ways to provide better service to my clients along with delivering more value for what they pay me. Whether it is a little piece of advice that helps in an area on the periphery of the services I provide or connecting a client with a resource totally unrelated, the focus is always on giving the customer what they need. That got me to thinking about what the customer could do in return to ensure a win-win relationship with consultants or any service provider.Here are five unquestionable ways to becoming a great client:Pay Your Bill on Time Admittedly, this is overstating the obvious, but it’s no fun for service providers to have to chase down payment for services rendered. If you deliver a product or service on time and to spec, you expect to get paid on time, right? Why would you want to make someone do something you wouldn’t do yours
    thought briefly invades again. It's discarded by the sound of Michael's family -- and sudden anxiety that his job may be at stake.

    "Mike? Are you there?"

    "Sure, Bill, just thinking."

    "Well, just think about the contract -- imagine the play it will have on your promotion. And well, buddy, about that better mousetrap … we can apply for patents, too."

    Is this what I envisioned?

    "We'll get together on that, once you get the crisis out of that life cycle. Any questions?"

    "Is this the work for me?" Michael asks.

    "I don't get it, Mike. Of course-- it's your job! That's what we pay you for."

    "Just thinking out loud, Bill. But now that I've heard your answer, I didn't realize … for some reason I thought of my work differently, more valuable … "

    "It is valuable! Like I said, that's a $23 million contract - with options for renewal!"

    For Michael, this scenario isn't just a crisis in the business cycle. It's a life crisis. There's more at risk than career security. Michael's suddenly face-to-face with a values choice--the choice he makes speaks to his regard for his values and how he will continue a life path aligned with his values. The choice concerns his day-to-day decisions and his sense of esteem and personal fulfillment. Does he walk away or play the game?

    The choice isn't easy. Yet it's much easier when your values are clear, making your decisions values-driven. Our values really do make life meaningful for us, and further tell us when to say yes … when to say no. Values also give us the armor to plough through even the toughest crises, discomfort and stress. They justify our actions so we can move forward without regret. Bob Pinkston phrased it with this apt paradox: "I've realized that values orientation means my decisions are sometimes harder, but they're ea

    Fly High With A Custom Imprinted Promotional Advertising Balloon
    The market is like a maze where a man gets lost in the web of infinite products. So some 'well thought out' and brilliant advertisement strategy has to be chalked out. This approach should be simple yet captivating. The best device to recapture consumer attention lies with advertising on balloon. Custom imprinted promotional will buoy up your brand image more effectively.You can employ small balloons for your ad or can mount giant blimps to garner larger populace. But whatever size, shape or color you prefer your message should dazzle boldly. Customize your advertising balloon. Imprinted promotional messages or company names or logos will bring rapid success to your business.You can put on view your message by silkscreen method. This method will shine up your balloon surface without damaging it when inflated. Pearl and metallic colors will add dazzle to your ad balloon screen and will turn ou
    't just a crisis in the business cycle. It's a life crisis. There's more at risk than career security. Michael's suddenly face-to-face with a values choice--the choice he makes speaks to his regard for his values and how he will continue a life path aligned with his values. The choice concerns his day-to-day decisions and his sense of esteem and personal fulfillment. Does he walk away or play the game?

    The choice isn't easy. Yet it's much easier when your values are clear, making your decisions values-driven. Our values really do make life meaningful for us, and further tell us when to say yes … when to say no. Values also give us the armor to plough through even the toughest crises, discomfort and stress. They justify our actions so we can move forward without regret. Bob Pinkston phrased it with this apt paradox: "I've realized that values orientation means my decisions are sometimes harder, but they're easier to make." http://www.lifemanual.com/its-up-to-you.php

    Revisit Michael's crisis. Consider how his values will lead him to a decision he can make without regret. What option would you choose, and what values would support it?

    Michael's Value-Driven Options

    - Option 1: Adjust the production process as the contract specifies. It's not very comfortable, but I also have an equal obligation to respect the contract and my employer. Career risk is a threat to my family's security, which is a very important value to me. And my decision could put my whole team at risk … are there alternative steps that might make me more comfortable and lead to a better resolution? Set goals … perhaps we can set goals as a team, too.

    - Option 2: Quit! This isn't what my life is about. It's not what I thought my career was about. Hey! With the proceeds generated by my employer's termination clause, patent a shelf for neoangle showers. They're all the rage … nobody sells this kind of shelf, so I have a lucrative, exciting opportunity. We can do this as a family … our intimacy is an important value to me. I can also apply my real engineering skills, a potential that's important but not available to me at the current job. That's a value, too. I've forgotten about that one. Perhaps it's time to set new goals aligned with my real vision….

    - Option 3: Consider all the consequences. Discuss the issue with my family and the team; my decision affects them and me. Besides, if my team thinks I'm selling out, it undermines our cohesiveness. I can also discuss this dilemma with the plant leadership -- perhaps we need to explore our company values … maybe the contract isn't a good fit. Maybe it can be adjusted. And my family is due for a check-up -- our values can determine the risks we're willing to take weighed against our security, fulfillment and our future.

    It should be apparent that each decision is sound. With a values-oriented focus, the values important to Michael affirm each choice. Or they may even lead to another … what other options exist in this scenario or another … what values are paramount to your life, career and life choices?

    Values do more than just sustain us through challenges and tough decisions. They define the challenge, clarify action steps and often, give rise to results that embrace new potentials, possibilities and goals. They move us from the 'sound and fury' of reaction and rationalization to promising comfort arising in reason.

    Explore your values. Consider their influence before those demanding times of turnaround and recovery. Your values will lead to a sound strategy, one that drives the meaningful shift from 'life crisis' to life.

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