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Casual Articles - Is Your Website Image Up to Par?
My wife received an irresistible offer in the mail the other day. So she didn’t resist.The publisher of a health newsletter offered her eight free reports in exchange for trying out the publication risk free. She could read the sample issue and, if she didn’t like it or want it, simply return it with the invoice. The free reports were hers to keep.My wife wanted the premiums but had little interest in receiving the newsletter. So she simply took the publisher up on his offer, received the free reports, wrote “cancel” on the invoice and ret
Toll free numbers
When it comes to entering credit card information over the internet, be prepared to cater to skeptics. Many consumers still do not feel the internet is a safe place to type in their credit card number – no matter what you do. Providing a toll free number is the best way around this. You can g
Your brand is you. It's everything that your business is, encapsulated in a name, and sometimes in a slogan. But naming your business and creating a slogan isn't enough. You've got to build your brand, by showing what your brand stands for.Here are the top five ways to build your brand online:1. Create a Web siteYour Web site can be anything from a tiny billboard site to a huge ten-thousand page extravaganza. Either way, your Web site builds your brand. Of course, the more pages your site has, the more you can showcase your product
Depending on what you’re selling, joining the Better Business Bureau is a great idea. If your competitors are members of the BBB, you might really consider it. Even if they aren’t, joining the BBB certainly won’t hurt.
The Bureau will now recognize internet businesses and provide your website with an Online Better Business icon. Call your local agency to determine if you meet the qualifications. If you’ve been in business long enough, you probably qualify.
Contact Info
Be sure you provide adequate contact information on your site. Consumers want to know that there is an actual person behind the site and they may want to contact you. Otherwise, they really don’t know if the site is current. Therefore, you should provide several different contact methods.
For one, provide an address. A street address generally works better than a P.O. Box.
Secondly, you definitely need to provide an email address for customers to send their questions to. This email address should end in your domain name. For example; promote@buildyourwebpresence.com.
Never, ever use an AOL.com or yahoo.com account for your business email. It won’t look professional enough for people to believe that you are a valid company.
Alternately, you may also invest in a support desk, or even just put a contact form on a webpage on your site. These alternatives tend to have a more professional appearance than just an email address and they can keep your clients’ emails from winding up in your bulk mail folder.
Toll free numbers
When it comes to entering credit card information over the internet, be prepared to cater to skeptics. Many consumers still do not feel the internet is a safe place to type in their credit card number – no matter what you do. Providing a toll free number is the best way around this. You can ge
It works:Because the Advertising Agencies tell you it works without producing one iota of evidence to substantiate their claims as to the exclusive increase in sales that one advertising campaign has produced!It works because we live in an over informed society, and the agencies are working very hard to increase the quantity (but not quality) of clutterIt works because the customer has become immune to advertising, so Advertising Agencies are attempting to cut through the clutter with brilliant creative work.Advertising works
The Bureau will now recognize internet businesses and provide your website with an Online Better Business icon. Call your local agency to determine if you meet the qualifications. If you’ve been in business long enough, you probably qualify.
Contact Info
Be sure you provide adequate contact information on your site. Consumers want to know that there is an actual person behind the site and they may want to contact you. Otherwise, they really don’t know if the site is current. Therefore, you should provide several different contact methods.
For one, provide an address. A street address generally works better than a P.O. Box.
Secondly, you definitely need to provide an email address for customers to send their questions to. This email address should end in your domain name. For example; promote@buildyourwebpresence.com.
Never, ever use an AOL.com or yahoo.com account for your business email. It won’t look professional enough for people to believe that you are a valid company.
Alternately, you may also invest in a support desk, or even just put a contact form on a webpage on your site. These alternatives tend to have a more professional appearance than just an email address and they can keep your clients’ emails from winding up in your bulk mail folder.
Toll free numbers
When it comes to entering credit card information over the internet, be prepared to cater to skeptics. Many consumers still do not feel the internet is a safe place to type in their credit card number – no matter what you do. Providing a toll free number is the best way around this. You can g
In the first part of this article I put forward 7 questions that I believed were important to ask of your potential cleaning company. In this article I will explain the relevance of the first two questions and the answers you get to you as a business. What is your staff turnover? When the top 150 Cleaning Companies in the UK were asked this question the answer came back as 73%. That means that within a 12 month period 73% of their cleaning staff have left and been replaced. What is the relevance of this figure to you? If t
For one, provide an address. A street address generally works better than a P.O. Box.
Secondly, you definitely need to provide an email address for customers to send their questions to. This email address should end in your domain name. For example; promote@buildyourwebpresence.com.
Never, ever use an AOL.com or yahoo.com account for your business email. It won’t look professional enough for people to believe that you are a valid company.
Alternately, you may also invest in a support desk, or even just put a contact form on a webpage on your site. These alternatives tend to have a more professional appearance than just an email address and they can keep your clients’ emails from winding up in your bulk mail folder.
Toll free numbers
When it comes to entering credit card information over the internet, be prepared to cater to skeptics. Many consumers still do not feel the internet is a safe place to type in their credit card number – no matter what you do. Providing a toll free number is the best way around this. You can g
In our recent survey to readers of my ezine, The Joy Letter, I was asked to provide a timeline of the ups and downs in building my motivational website, (www.howmuchjoy.com). Ah … where to begin? There have been definite highs and lows in my small business’s 5-year history. Here are some of them, plus lessons learned along the way.August, 1999. Launched site based on my newly published creativity book with trepidation, despite ‘gut feeling’ that it would succeed. Had no idea what I was doing.
Never, ever use an AOL.com or yahoo.com account for your business email. It won’t look professional enough for people to believe that you are a valid company.
Alternately, you may also invest in a support desk, or even just put a contact form on a webpage on your site. These alternatives tend to have a more professional appearance than just an email address and they can keep your clients’ emails from winding up in your bulk mail folder.
Toll free numbers
When it comes to entering credit card information over the internet, be prepared to cater to skeptics. Many consumers still do not feel the internet is a safe place to type in their credit card number – no matter what you do. Providing a toll free number is the best way around this. You can g
Anybody who has used Internet for a while must have heard of or used Ask Jeeves. In the early days of the web, Ask Jeeves tried to differentiate itself by letting people ask questions on its search engine rather than just searching for keywords. However, it was cluttered with ads that confused people with the actual search results and made the results hard to find. So unlike Yahoo and Google, it never really took off in terms of success. Ask Jeeves has been totally redesigned and renamed Ask.com. Although Ask.com is starting from a low rankin
Toll free numbers
When it comes to entering credit card information over the internet, be prepared to cater to skeptics. Many consumers still do not feel the internet is a safe place to type in their credit card number – no matter what you do. Providing a toll free number is the best way around this. You can get one for a relatively inexpensive cost from TTI National.
A toll free number can be conveniently routed to any phone number you provide. So, you can have your customers ring right to your home phone or your cell phone. Even better yet, you can hire a phone answering company to take your calls for you. There are many companies willing to answer phones 24 hours a day, 7 days a week. That way, customers have no excuse not to order your product, even if they are afraid to type their credit card number into a web form!
In addition to the added convenience of phone ordering, having a toll free number conveys a sense of professionalism. Many consumers will look for a toll free number before deciding whether or not they want to buy from you. Others will want to contact you before they purchase. No matter how complete your sales description is, there are some people out there who just won’t be satisfied until they hear a human voice. This is especially true with higher priced products.
Turn-around time
When people contact you by email, your contact form, support desk or call your toll free number, make sure you respond within 24-48 hours. This is of utmost importance. Any longer than two days turn around time is considered unacceptable to most people and will be considered unprofessional.
When answering questions, especially by email, be complete and thorough in your response. Add-in whatever information may be helpful. Be polite and courteous – most of all, listen. It sounds simple, but you’d be surprised how rare proper manners are in business.
Remember, think about how you would like to be treated and do just that.
By being nice and timely in your response, you will win people over. Most of America is run by giant corporations. Thi
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