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  • Casual Articles - Make Your Site User Friendly – Part 2 of 3

    Dealing With Customer Complaints - B.L.A.S.T
    In a restaurant, not so far away, in the not so distant future, a telephone rings, a customer complains... and the battle begins!Handling customer complaints doesn't have to always be a battle, with the right tools and responses you can use complaints to your advantage; to help you build your business. B.L.A.S.T is a great too
    op up. The answer is always no.

    I have seen some sites that are quite well organized, have a nice blue and white
    color scheme, and then add a huge banner that’s bright red into the middle of
    their page! It destroys the whole quality appearance of the site. Keep the same
    color scheme over the whole site, or at the least, over the whole page.

    Along with the color scheme comes the font. Use on

    SEO - The Right Way To Optimize Your Web Site Title Tag And Increase Your Search Engine Ranking
    The title tag is one of the most important factor in Search Engine Optimization. It is used by the search engine as a top indicator of the page’s content. The meta tags correspond to what the search engines reads and serves in their search engine results It is very important to include a well optimized title tag on each page of yo
    A continuation of what NOT to do on your site: common mistakes that I see daily during my work as I surf the internet.

    Some people try to cram as much as possible into one page. If there is that much
    information, another page should be made. No white space is as hard on the eyes
    as bright writing and a dark background. Plus, what often fills the white space
    is pictures, and pictures often take a long time to load. Few people will wait
    longer than 5 seconds for a page to load.

    Make sure your page is well organized. A messy page means people cannot find
    links. It takes about 5 seconds for people to get frustrated and leave the page
    via the back button. Make sure they can find what you want them to find in those
    5 seconds so they stay on your site and buy your product.

    I have come across many sites with terrible content – not necessarily just spam
    (which should be avoided at all costs) but poor grammar and spelling mistakes.
    If you speak English, don’t hire someone who does not to do your writing for
    you, unless you plan to go back and fix all of their mistakes. Nothing detracts
    from the professionalism of a site like a lot of useless sentences strung
    together. Provide useful information, and people will return to your site.

    Pop ups are probably the thing I hate the most, though thankfully people have
    begun to realize that it annoys more than it sells. I make a point never to go
    back to a site that does this to me. Especially the ones whose pop ups ask if I
    would like to make their site my home page. If I wanted to, I would do it
    without the pop up. The answer is always no.

    I have seen some sites that are quite well organized, have a nice blue and white
    color scheme, and then add a huge banner that’s bright red into the middle of
    their page! It destroys the whole quality appearance of the site. Keep the same
    color scheme over the whole site, or at the least, over the whole page.

    Along with the color scheme comes the font. Use onl

    Too Many Laws for No Reason
    Our civilization has seen more new laws and legislation in the last five years than at any other time in human history. Had there been this many laws introduced in the past we would not have gotten to where we are today. There would have been no entrepreneurs, no capital investment, and certainly little if any risk-taking in many of th
    long time to load. Few people will wait
    longer than 5 seconds for a page to load.

    Make sure your page is well organized. A messy page means people cannot find
    links. It takes about 5 seconds for people to get frustrated and leave the page
    via the back button. Make sure they can find what you want them to find in those
    5 seconds so they stay on your site and buy your product.

    I have come across many sites with terrible content – not necessarily just spam
    (which should be avoided at all costs) but poor grammar and spelling mistakes.
    If you speak English, don’t hire someone who does not to do your writing for
    you, unless you plan to go back and fix all of their mistakes. Nothing detracts
    from the professionalism of a site like a lot of useless sentences strung
    together. Provide useful information, and people will return to your site.

    Pop ups are probably the thing I hate the most, though thankfully people have
    begun to realize that it annoys more than it sells. I make a point never to go
    back to a site that does this to me. Especially the ones whose pop ups ask if I
    would like to make their site my home page. If I wanted to, I would do it
    without the pop up. The answer is always no.

    I have seen some sites that are quite well organized, have a nice blue and white
    color scheme, and then add a huge banner that’s bright red into the middle of
    their page! It destroys the whole quality appearance of the site. Keep the same
    color scheme over the whole site, or at the least, over the whole page.

    Along with the color scheme comes the font. Use on

    How Pareto's Principle Impacts Your Sales Success
    Pareto's Principle {the 80/20 rule) is vividly illustrated in the sales statistics of most industries, companies and professional service organiizations. Eighty percent of all products or services are sold by just 20 percent of the sales professionals in the United States and Canada. How does this rule effect the overall management o
    ome across many sites with terrible content – not necessarily just spam
    (which should be avoided at all costs) but poor grammar and spelling mistakes.
    If you speak English, don’t hire someone who does not to do your writing for
    you, unless you plan to go back and fix all of their mistakes. Nothing detracts
    from the professionalism of a site like a lot of useless sentences strung
    together. Provide useful information, and people will return to your site.

    Pop ups are probably the thing I hate the most, though thankfully people have
    begun to realize that it annoys more than it sells. I make a point never to go
    back to a site that does this to me. Especially the ones whose pop ups ask if I
    would like to make their site my home page. If I wanted to, I would do it
    without the pop up. The answer is always no.

    I have seen some sites that are quite well organized, have a nice blue and white
    color scheme, and then add a huge banner that’s bright red into the middle of
    their page! It destroys the whole quality appearance of the site. Keep the same
    color scheme over the whole site, or at the least, over the whole page.

    Along with the color scheme comes the font. Use on

    Tips For Managing Workplace Stress
    One of the best ways of preventing or managing workplace stress is work planning. A planning tool is a good investment for improving yourself in most areas of life, your job included. You have to understand that there is nothing like a very routine work that doesn’t require any planning. The belief that it will go on by itself is wron
    r. Provide useful information, and people will return to your site.

    Pop ups are probably the thing I hate the most, though thankfully people have
    begun to realize that it annoys more than it sells. I make a point never to go
    back to a site that does this to me. Especially the ones whose pop ups ask if I
    would like to make their site my home page. If I wanted to, I would do it
    without the pop up. The answer is always no.

    I have seen some sites that are quite well organized, have a nice blue and white
    color scheme, and then add a huge banner that’s bright red into the middle of
    their page! It destroys the whole quality appearance of the site. Keep the same
    color scheme over the whole site, or at the least, over the whole page.

    Along with the color scheme comes the font. Use on

    Six Sigma Tools
    Statistics are at the heart of Six Sigma’s powerful methodology for quality improvement. It pays to get to know some of the most important of the Six Sigma statistical tools.Control ChartsThe control chart is the fundamental tool of statistical process control; a proven technique for improving productivity. It monitors th
    op up. The answer is always no.

    I have seen some sites that are quite well organized, have a nice blue and white
    color scheme, and then add a huge banner that’s bright red into the middle of
    their page! It destroys the whole quality appearance of the site. Keep the same
    color scheme over the whole site, or at the least, over the whole page.

    Along with the color scheme comes the font. Use only one font, and make sure
    it’s legible. More than one only makes the page look cluttered.

    Some sites make their links bigger on mouseover, to show where the mouse is
    pointing. The idea is good, but the method is flawed. Often when this happens,
    the links get messed up, and move to a different line. This just looks tacky.
    The best thing to do is change the background of the link text so that the text
    is still easily readable, but it performs the same function as a larger font.

    To be continued …

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