to your website, do not ruin it with unnecessary changes. Making wording, layout, graphics and navigation bar consistent would help improve usability and user experience, so the users do not have to pick up the new things as they browse along.

5. Reduce buzzes Do not confuse users as they browse and search through your websites. If the information is consid

Conceptual model measures how the behavior of an interactive piece meets the users’ expectations. A well designed conceptual model allows user to adapt to the environment without much training or instruction. In contrast, an interactive component with a poor conceptual model would confuse the users and fail to serve them.

In my opinion, a good conceptual model is consisted of a few characteristics:
1. Clear and simple wording Instead of using bid words, the designer should consider using simple words which can be understood by the targeted users. Unless the website is education oriented, it is suggested to avoid using jargons.

2. A logical matrix structure A well structured web/application provides high accessibilities for users to all services it provides. A user will not appreciate when stuck in nowhere in your interaction design. Allowing users to access to all features whenever they need to is what makes your design ranked higher in usability level.

3. Help is provided when needed As a user myself, I often get frustrated when I fail to interact with a web/application. If there is a button which I can click and get assisted, it would be very appreciated. Also, it is important to make sure the help content is highly relevant with the difficulty that a user is experiencing, because users do not like to guess.

4. Stay consistent It is considered a major accomplishment to keep the users browsing and getting adapted to your website, do not ruin it with unnecessary changes. Making wording, layout, graphics and navigation bar consistent would help improve usability and user experience, so the users do not have to pick up the new things as they browse along.

5. Reduce buzzes Do not confuse users as they browse and search through your websites. If the information is conside

nsisted of a few characteristics:
1. Clear and simple wording Instead of using bid words, the designer should consider using simple words which can be understood by the targeted users. Unless the website is education oriented, it is suggested to avoid using jargons.

2. A logical matrix structure A well structured web/application provides high accessibilities for users to all services it provides. A user will not appreciate when stuck in nowhere in your interaction design. Allowing users to access to all features whenever they need to is what makes your design ranked higher in usability level.

3. Help is provided when needed As a user myself, I often get frustrated when I fail to interact with a web/application. If there is a button which I can click and get assisted, it would be very appreciated. Also, it is important to make sure the help content is highly relevant with the difficulty that a user is experiencing, because users do not like to guess.

4. Stay consistent It is considered a major accomplishment to keep the users browsing and getting adapted to your website, do not ruin it with unnecessary changes. Making wording, layout, graphics and navigation bar consistent would help improve usability and user experience, so the users do not have to pick up the new things as they browse along.

5. Reduce buzzes Do not confuse users as they browse and search through your websites. If the information is consid

essibilities for users to all services it provides. A user will not appreciate when stuck in nowhere in your interaction design. Allowing users to access to all features whenever they need to is what makes your design ranked higher in usability level.

3. Help is provided when needed As a user myself, I often get frustrated when I fail to interact with a web/application. If there is a button which I can click and get assisted, it would be very appreciated. Also, it is important to make sure the help content is highly relevant with the difficulty that a user is experiencing, because users do not like to guess.

4. Stay consistent It is considered a major accomplishment to keep the users browsing and getting adapted to your website, do not ruin it with unnecessary changes. Making wording, layout, graphics and navigation bar consistent would help improve usability and user experience, so the users do not have to pick up the new things as they browse along.

5. Reduce buzzes Do not confuse users as they browse and search through your websites. If the information is consid

application. If there is a button which I can click and get assisted, it would be very appreciated. Also, it is important to make sure the help content is highly relevant with the difficulty that a user is experiencing, because users do not like to guess.

4. Stay consistent It is considered a major accomplishment to keep the users browsing and getting adapted to your website, do not ruin it with unnecessary changes. Making wording, layout, graphics and navigation bar consistent would help improve usability and user experience, so the users do not have to pick up the new things as they browse along.

5. Reduce buzzes Do not confuse users as they browse and search through your websites. If the information is consid

to your website, do not ruin it with unnecessary changes. Making wording, layout, graphics and navigation bar consistent would help improve usability and user experience, so the users do not have to pick up the new things as they browse along.

5. Reduce buzzes Do not confuse users as they browse and search through your websites. If the information is considered miscellaneous, irrelevant and not in priority, put them aside. You will be amazed with how quickly a user’s patience runs out as they browse through a website. Let them stay focused at all times.

Of course, these elements are not a perfect solution to every web/software application project or design. However, they are always a good rule of thumb to follow/consider in advance of design.