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  • Casual Articles - How Do I Improve My Web Site Conversion Rate? Part 2

    Adsense Reality Check - How To Make Money In Adsense And Not Be Scammed
    The Google Adsense program is growing in popularity as a "win-win" program for everyone involved. As an advertising platform,advertisers get a targeted audience who really buy the services and products, adsense publishers get paid for displaying ads in their content sites, and Google itself keeps on rolling out good functional features that keep the program growing.It is no wonder that the Google Adsense program has led to a flurry of adsense related activities and programs.Daily, I get a fair share of emails on programs related to adsense coming into my email box. Never a day goes by where I do not see an email advertising the latest membership site limited to 500 or 1000 people on exclusive Private Label Rights that can be used as content for adsense websites or for promotion to the article depositories or for compilation into reports to drive traffic. Weekly, I receive emails from some gurus' who are promoting another software that has the ability to generate hundreds
    ver-based measurement are typically programs that are installed on your web server (by your ISP if your site is hosted) or installed locally on your PC using the log files taken from the server. Server-based measurement programs measure activity based on the text files held on the web server (referred to as log files).

    The way that browser-based measurement (or ASP measurement) works is that information from each browser that visits your website is recorded, usually in a database, and then the data is manipulated into reports you can read. Typically, these services ask you to paste some Ja

    3 No-Fail Strategies for Promoting Your Business
    In a funk because other sales people seem to be winning all the new business opportunities? It’s time to start claiming your share of the market. By implementing 3 key promotional strategies you’ll be able to enhance your credibility, get established as the preferred business of choice, and get super exposure even if you don’t win the business this time.Here are 3 tips that will boost your business development promotional efforts and help you to get noticed.Extra-Value Proposition. In developing your marketing message, it's very helpful to develop a Unique Selling Proposition, or and Extra-Value Proposition.What is a USP? The USP very clearly answers the question, "Why should I do business with you instead of your competitors?" There are two major benefits in developing the USP. First, it clearly differentiates your business in the eyes of your current and potential customers or clients. Second, it focuses your team on delivering the promise of the USP, helping t
    Question 1

    Does it help to track visitor behavior on websites through software?

    Yes is the simple answer. No debate is required but I’ll offer a simple explanation. If you don’t measure, how do you expect to know what to improve? You can guess and hope you get it right, but if you have effective tracking software, then you simply have facts in front of you.

    Effective measurement is more than simply having good software though; it’s analyzing why things happen. One thing we measure is bounce, the number of people arriving at one page and then leaving without doing anything. The lower the bounce rate the better, because it means people are using the site more effectively.

    One perfect example comes from a recent client. She had two pages with different articles on her site with exactly the same navigation left and centre. Most articles had a bounce rate of about 53%, but one had a better bounce of about 50% and another had a much worse bounce of around 90%. We looked at both and found that the one with the 50% bounce was much more relevant to the reader arriving at the page. It had better and more relevant links at the bottom of the article than the one with 90%. We concluded that by being relevant on the poor page in the same way, the bounce rate would be reduced. We would simply not have known that this was occurring at all without tracking software. So yes, it most definitely helps to track visitor behavior.

    Question 2

    What measurement software tools would you recommend?

    We use IRIS Metrics. However apart from IRIS, I would also recommend browser-based software such as HitBox, WebTrends Live, RedSheriff, and Omniture. Generally, you get what you pay for. And while these systems are not cheap, they do provide the level of detail required to run an effective web campaign.

    People have asked me if it’s possible to use webalizer (free log software) to run an effective web measurement campaign. While it’s possible to get a lot of useful information from free and cheap systems, you don’t get path tracking, bounce rates, repeat visitor information, accurate visitor counts, accurate page counts and loads more information which is critical if you want to base business decisions on your measurements.

    Question 3.

    What is the difference between log-based and browser-based measurement?

    Tracking tools that rely on server-based measurement are typically programs that are installed on your web server (by your ISP if your site is hosted) or installed locally on your PC using the log files taken from the server. Server-based measurement programs measure activity based on the text files held on the web server (referred to as log files).

    The way that browser-based measurement (or ASP measurement) works is that information from each browser that visits your website is recorded, usually in a database, and then the data is manipulated into reports you can read. Typically, these services ask you to paste some Jav

    10 Ways To Convert Visitors To Leads
    IntroductionIt takes more than mere information to engage website visitors. They need a reason to make an inquiry, subscribe to your newsletter, or buy your product. So how can you get the visitor to stop skirting around the edges and come right on in? Take a look at the following 10 ways that can help convert your site visitors to leads.1. Improve your Web CopyAs with all good web copy, trim the fat and give them the cold hard facts. Visitors want to know how the service or product will fulfill their want or need. Compelling, interactive, well written content will pull the reader in. How can you make sure you have good web copy? Follow some of the basic principles of good copywriting and you’ll be fine. Make the copy concise, and speak to the target audience. Remove all the hyped up marketing lingo such as ‘we have a fantastic product’ and ‘we’ve had overwhelming results.’2. It’s About the CustomerEveryone wants to know “What’s in it for me?” The cust
    lower the bounce rate the better, because it means people are using the site more effectively.

    One perfect example comes from a recent client. She had two pages with different articles on her site with exactly the same navigation left and centre. Most articles had a bounce rate of about 53%, but one had a better bounce of about 50% and another had a much worse bounce of around 90%. We looked at both and found that the one with the 50% bounce was much more relevant to the reader arriving at the page. It had better and more relevant links at the bottom of the article than the one with 90%. We concluded that by being relevant on the poor page in the same way, the bounce rate would be reduced. We would simply not have known that this was occurring at all without tracking software. So yes, it most definitely helps to track visitor behavior.

    Question 2

    What measurement software tools would you recommend?

    We use IRIS Metrics. However apart from IRIS, I would also recommend browser-based software such as HitBox, WebTrends Live, RedSheriff, and Omniture. Generally, you get what you pay for. And while these systems are not cheap, they do provide the level of detail required to run an effective web campaign.

    People have asked me if it’s possible to use webalizer (free log software) to run an effective web measurement campaign. While it’s possible to get a lot of useful information from free and cheap systems, you don’t get path tracking, bounce rates, repeat visitor information, accurate visitor counts, accurate page counts and loads more information which is critical if you want to base business decisions on your measurements.

    Question 3.

    What is the difference between log-based and browser-based measurement?

    Tracking tools that rely on server-based measurement are typically programs that are installed on your web server (by your ISP if your site is hosted) or installed locally on your PC using the log files taken from the server. Server-based measurement programs measure activity based on the text files held on the web server (referred to as log files).

    The way that browser-based measurement (or ASP measurement) works is that information from each browser that visits your website is recorded, usually in a database, and then the data is manipulated into reports you can read. Typically, these services ask you to paste some Ja

    What Does Your Staff REALLY Want? Part 3
    The 2005 “Best Places to Work” program study showed that, contrary to popular opinion, employee satisfaction didn’t depend on salary. The most given answer as to what makes a company a great place to work is employee empowerment.And what constitutes employee empowerment? I believe it comes down to a few basic principles, the third of which is effective communication.EFFECTIVE COMMUNICATIONMillions of words have been written on this subject, and yet it’s still a huge problem, especially in the legal world. Why? Think about how attorneys are educated – they go to law school and learn how to be adversaries and advocates, keep secrets, and always look for the hidden agenda. That’s not exactly the best education for an environment that usually thrives on teamwork, knowledge, and trust. Attorneys are also expected to be good managers and effective businesspeople, and yet that’s not taught in law school, either.I’ve worked at firms where communication with s
    concluded that by being relevant on the poor page in the same way, the bounce rate would be reduced. We would simply not have known that this was occurring at all without tracking software. So yes, it most definitely helps to track visitor behavior.

    Question 2

    What measurement software tools would you recommend?

    We use IRIS Metrics. However apart from IRIS, I would also recommend browser-based software such as HitBox, WebTrends Live, RedSheriff, and Omniture. Generally, you get what you pay for. And while these systems are not cheap, they do provide the level of detail required to run an effective web campaign.

    People have asked me if it’s possible to use webalizer (free log software) to run an effective web measurement campaign. While it’s possible to get a lot of useful information from free and cheap systems, you don’t get path tracking, bounce rates, repeat visitor information, accurate visitor counts, accurate page counts and loads more information which is critical if you want to base business decisions on your measurements.

    Question 3.

    What is the difference between log-based and browser-based measurement?

    Tracking tools that rely on server-based measurement are typically programs that are installed on your web server (by your ISP if your site is hosted) or installed locally on your PC using the log files taken from the server. Server-based measurement programs measure activity based on the text files held on the web server (referred to as log files).

    The way that browser-based measurement (or ASP measurement) works is that information from each browser that visits your website is recorded, usually in a database, and then the data is manipulated into reports you can read. Typically, these services ask you to paste some Ja

    Giving a Sales Presentation? Make Sure You Know your Equipment!
    Picture this: A county real estate association needs to update its Multiple Listings Service technology, and it has two options in mind. Product A has all kinds of bell and whistles, powerful search capabilities, and the ability to display more information, more photos, more of everything than the association's current system. Product B is a good program, but doesn't essentially offer more than an update of what they have now.Sales Rep A, young, handsome, well dressed, very professional looking, gets up in front of 500 real estate agents, starts his sales pitch - and the equipment doesn't work. He fumbles with it for a few minutes, calls in some tech help from the facility sponsoring the event, and finally gets things working right. His self-confidence shattered, he stumbles through his presentation.Sales Rep B, also well dressed, an older guy, maybe in his mid- to late fifties, you wouldn't think he'd have a handle on all this technology stuff, opens his laptop and turns
    d to run an effective web campaign.

    People have asked me if it’s possible to use webalizer (free log software) to run an effective web measurement campaign. While it’s possible to get a lot of useful information from free and cheap systems, you don’t get path tracking, bounce rates, repeat visitor information, accurate visitor counts, accurate page counts and loads more information which is critical if you want to base business decisions on your measurements.

    Question 3.

    What is the difference between log-based and browser-based measurement?

    Tracking tools that rely on server-based measurement are typically programs that are installed on your web server (by your ISP if your site is hosted) or installed locally on your PC using the log files taken from the server. Server-based measurement programs measure activity based on the text files held on the web server (referred to as log files).

    The way that browser-based measurement (or ASP measurement) works is that information from each browser that visits your website is recorded, usually in a database, and then the data is manipulated into reports you can read. Typically, these services ask you to paste some Ja

    Are You a Million Dollar Deal Junkie?
    What is the difference between a millionaire and a million dollar deal junkie?The millionaire keeps his focus on what pays -The junkie pays for his lack of focus.The Test - does this sound like you? If so you might be a Million Dollar Deal Junkie?The magic number seems to be two hours a night. Just give your Internet business two hours a night and that million dollars can't help but start rolling in.You are committed and sit down at your desk every night. This is time to focus on your Internet business. This isn't your day job, YET, but you are determined to learn fast and make it work. Everyone else is making millions, just read their testimonial.I can do this because I know I can.It's evening and you diligently close yourself into your little home office to begin building an empire.Your keyboard is heating up as you check your affiliate accounts and take a look into your back offices. You do a little web surfing to see what
    ver-based measurement are typically programs that are installed on your web server (by your ISP if your site is hosted) or installed locally on your PC using the log files taken from the server. Server-based measurement programs measure activity based on the text files held on the web server (referred to as log files).

    The way that browser-based measurement (or ASP measurement) works is that information from each browser that visits your website is recorded, usually in a database, and then the data is manipulated into reports you can read. Typically, these services ask you to paste some JavaScript code into your web pages. A cookie is used to determine which user is accessing the site. This is then tracked on a remote server and you log in to view the reports.

    I recommend the use of ASP measurement because it only measures how people using a web browser use your website.

    The log files record everything visiting your pages. They need a number of added filters to stop email harvesters, search engines and a variety of other software generated crawlers or bots from being counted as ‘visitors’; without them, you can get seriously skewed results. Server access is often required to get log file filtering right; otherwise, you’re relying on your ISP to report your tracking correctly. The log files for one of our clients had 10 times as many page counts and visits recorded than shown by using an ASP. That’s a 1000% error!

    Question 4.

    What is an average conversion rate?

    This is a very good question and is the topic of serious debate. In other marketing industries they don’t guess. They have standards that everyone follows. It’s what’s needed in online marketing before any real answer can be given. Analytics companies, the big research companies, and digital media associations are going to have to come together to define these standards and then people are going to have to follow what is agreed before accurate numbers can be delivered consistently.

    Currently, we’re in the process of trying to establish a worldwide benchmark with a number of other prominent people (The Web Analytics Association and the IAB to mention two) in the industry who also want to know the answer to this question. But meanwhile, here are some statistics we’ve gathered from different sources published both recently and over the last few years. I have figures for 3 types of websites: sales (e-commerce), lead generation, and subscription-based websites.

    Generally, sales sites seem to range between a 0.5% and 8% with the average rate being 2.3% according to FireClick statistics published this year and figures published in 2003 by e-consultancy.com. In 2000, the average figure for sales conversion as published by shop.org was 1.8%. The high-end figures, I hasten to add, are the top e-tailers according to all sources. My own experience shows sites hitting between .5% and 5.3% so this seems to correlate with the published figures. Of course since there is n

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