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Casual Articles - The Internet and Beyond - 12 Tips on Writing Better Brochures
Wag the Tagline - The Rhetoric of Brand Messaging hare your feelings. There's no reason why a brochure about a wood burning stove has to go into the ins and outs of how the stove works. Tell your reader about rain swept winter evenings and snow-bound afternoons. Let your words show them how warm and snug and they'll be when they purchase one of your stoves.The news proclaiming the demise of the tagline has been greatly exaggerated. As a matter of fact, the tagline is alive and well – just grossly underappreciated.Admittedly, not all taglines shine. Many are vague, awkward, pretentious, complicated, and ambiguous. They communicate unintended messages, and are guilty of using trendy or meaningless business jargon. They often devalue the brand they’re supposed to strengthen and support.As tools of aggressive advertisers, taglines often exhibit the subtlety of a sledgehammer. Novice marketers tend to use them indiscriminately as mere window dressing, and Internet sophisticates sneer at them as if they were quaint holdovers from the golden age of television. Given the lack of product loyalty these days, one wonders whether consumers could care less if Bayer works wonders or Avis tries harder.In Praise of TaglinesWhether you like them or not, taglines still guide and influence consume 9. Get Selling...Fast Remember, not everyone wants to be educated on every aspect of your product or service. Nor does everyone want to know the manufacturing details of your widget. Don't waste their time telling them about things that don't convey a benefit. 10. Talk about your reader's needs Don’t get carried away with your own interests. Talk about your reader, not yourself. Here are the first words in a brochure from a company selling insurance: “Insurance is a complicated business. Our company was formed in 1975 to help our clients deal with the process of finding the right insurance to suit their needs. In the last 20 years we have been selling insurance to a wide range of customers from many different walks of life. Our company's reputation is unsurpassed in the industry...” Yawn...This is the bar room bore in print. Instead of telling you how the company can help solve your problems, it's more interested in telling you about itself. 11. Give Directions Every brochure should be organized so the reader can flip through the pages and easily find what they want. Provide clear s What to Include in Your Cleaning Bid Packet Every year thousands of online businesses fail. None of them begin with the idea they’ll fail, in fact they have high hopes of success, but they fail all the same. One of the main reasons for the high failure rate is an over reliance on one marketing channel…the Internet.When bidding on janitorial services in a commercial setting, it is necessary to put together a "Bid Packet" to present to your prospective client. Many small businesses seeking cleaning services do not know what to expect when receiving a bid, or their experience has been receiving a single page bid, which is not very impressive. When you present a nicely packaged proposal, you've just increased your chances of winning the bid, regardless of price. This is because you've given the impression that your bid packet is neat and professional, so your performance on the job must be too.What should you include in your bid packet?1. Cover page. This page should include your logo and contact information. The heading should read something like, "Cleaning Proposal for XYZ Corporation".2. Table of Contents. There are many pages in your packet, so having an index of the contents is helpful to the prospect.3. Information about your business Marketing isn’t about using one medium. It’s about getting and keeping customers. Yes, Internet marketing can help you can do that but only if you use it in conjunction with other tactical tools. In addition there are thousands of potential customers that are extremely cautious about placing important business or buying an expensive item from an unknown online vendor. That’s one of the reasons why, in order to succeed, EVERY online company must have brochures and other forms of printed sales literature to hand out to customers and prospects. An online company needs printed sales literature for two reasons: 1. Credibility: People expect a “real” company to have printed sales literature. It's easy to afford spending $60 on business cards, letterhead etc. and call yourself a corporation. But if you want to look like you mean business, you need a brochure of some sort. 2. Time-saving. People want printed material to take home and read at their leisure. Yes, you can direct them to your Web site, but a brochure adds a personal touch, tells your prospect what the product or service can do for them and why they should buy from you. Brochures also support other advertising, direct mail, online promotions, and can be used as a sales tool by distributors. In short, a good brochure sells. Here are 12 tips on writing a brochure that will support your online marketing efforts, and increase your sales. 1. Know What Your Reader Wants You must write your brochure or leaflet from the reader's point of view. That means the information must unfold in the right order. Begin by analyzing what your reader wants to know. An easy way to do this is by assessing the order in which your reader's questions will flow. For example, imagine you own a medical spa facility offering Botox and other anti-aging treatments. You are interested in encouraging your readers to make an appointment for a consultation and/or schedule a treatment. Now, given the nature of your business, your reader will have a lot of questions they'll want answered before they'll consider making an appointment. Your brochure should answer their questions in a logical sequence following the reader’s train of thought. A good way to organize your points is to write down the questions you think a potential customer might have, and the answers your brochure might supply. 2. Motivate your reader to look inside The first page your reader will see is the front cover. Get it wrong and you've as good as lost the sale. Don’t make the common mistake of couching your services in technical jargon. Think benefits or thought-provoking statements that motivate the reader to pick up the brochure and open it. Add a flash that tells the reader there's something inside that will interest them – an exclusive invitation, a free report, special discount or advance notice of sales. Don't be tempted to put only your company logo or product name on the front. It won't work. 3. Contents Page – What’s in it In brochures of eight pages or more, a list of contents is useful. Make your list in bold and separate it from the rest of your text. Use the contents to sell the brochure. Don't use mind-numbing words like "Introduction" or "Model No A848DHGT". Pick out your most important sales point and use that in your heading. 4. Describe Your Product To help you describe your product draw up a list of product features (facts about your product) and add the words "which means that..." after each point. For example, "The cake is made from an original recipe, which means that...it tastes better." Or, "The car has a 300 horse-power engine, which means that...it goes faster." Remember that the purchaser of your product is not always the user so there may be more than one benefit for each feature. 5. Make it a Keeper Putting helpful information in your brochure will encourage the reader to keep it, refer to it often or pass it on to other people. If you're selling paint you can provide hints on color schemes, painting how-to information, tips from the pros etc. If you're selling skin care products you can give your readers tips on how to combat pimples, dry skin, fine lines and wrinkles. 6. Alter the Shape Who says a brochure has to be A4? Selling sandwiches? You can design a brochure in the shape of a sandwich. Season tickets to soccer matches? Design it in the shape of a soccer ball. Using your imagination when designing your brochure can produce better than average results. According to Direct Magazine, a recent mailing by CSi, a company that conducts customer satisfaction surveys for automobile insurance firms and repair shops, got a 15% response rate with a brochure delivered in a 32-ounce squeeze sport water bottle. The headline read, “Thirsty for more repair orders?” Try tall and slim, square, oblong. Whatever you like. The only limitation is your imagination, and, of course, your budget. 7. Make it Personal An experienced speaker talking to a large audience will pick out a face in the crowd, and talk to that face. This connection with one person allows the speaker to make his talk more personal than if he were merely addressing a mass of faces. In a similar fashion, the words in your brochure should use this technique and zero in on one imaginary single person. Why? Because writing in a direct “I’m-talking-only-to-you” style will increase response. 8. Add Atmosphere Don't let your brochure sound aloof. Let your reader share your feelings. There's no reason why a brochure about a wood burning stove has to go into the ins and outs of how the stove works. Tell your reader about rain swept winter evenings and snow-bound afternoons. Let your words show them how warm and snug and they'll be when they purchase one of your stoves. 9. Get Selling...Fast Remember, not everyone wants to be educated on every aspect of your product or service. Nor does everyone want to know the manufacturing details of your widget. Don't waste their time telling them about things that don't convey a benefit. 10. Talk about your reader's needs Don’t get carried away with your own interests. Talk about your reader, not yourself. Here are the first words in a brochure from a company selling insurance: “Insurance is a complicated business. Our company was formed in 1975 to help our clients deal with the process of finding the right insurance to suit their needs. In the last 20 years we have been selling insurance to a wide range of customers from many different walks of life. Our company's reputation is unsurpassed in the industry...” Yawn...This is the bar room bore in print. Instead of telling you how the company can help solve your problems, it's more interested in telling you about itself. 11. Give Directions Every brochure should be organized so the reader can flip through the pages and easily find what they want. Provide clear si Increase Profits and Improve Productivity in Your Business by Using the Internet ort other advertising, direct mail, online promotions, and can be used as a sales tool by distributors. In short, a good brochure sells.Internet use is increasing rapidly and is revolutionizing the way business is done. New businesses and business models are emerging, customer behavior and expectations are changing, and more customers, suppliers and competitors are going online.This presents substantial challenges and opportunities for all businesses. To survive and prosper in this global and competitive environment, businesses must embrace the Internet and use it to transform their business.The Internet can be used in many areas of a business to increase revenue, reduce costs and improve productivity. The Internet is not just about sending and receiving email and setting up a website. There is so much more and the capabilities increase every day.Businesses should be using the Internet to:1. ConnectThe Internet enables businesses to connect people, businesses and systems, quickly, easily and cheaply. This makes it cheaper and easier to Here are 12 tips on writing a brochure that will support your online marketing efforts, and increase your sales. 1. Know What Your Reader Wants You must write your brochure or leaflet from the reader's point of view. That means the information must unfold in the right order. Begin by analyzing what your reader wants to know. An easy way to do this is by assessing the order in which your reader's questions will flow. For example, imagine you own a medical spa facility offering Botox and other anti-aging treatments. You are interested in encouraging your readers to make an appointment for a consultation and/or schedule a treatment. Now, given the nature of your business, your reader will have a lot of questions they'll want answered before they'll consider making an appointment. Your brochure should answer their questions in a logical sequence following the reader’s train of thought. A good way to organize your points is to write down the questions you think a potential customer might have, and the answers your brochure might supply. 2. Motivate your reader to look inside The first page your reader will see is the front cover. Get it wrong and you've as good as lost the sale. Don’t make the common mistake of couching your services in technical jargon. Think benefits or thought-provoking statements that motivate the reader to pick up the brochure and open it. Add a flash that tells the reader there's something inside that will interest them – an exclusive invitation, a free report, special discount or advance notice of sales. Don't be tempted to put only your company logo or product name on the front. It won't work. 3. Contents Page – What’s in it In brochures of eight pages or more, a list of contents is useful. Make your list in bold and separate it from the rest of your text. Use the contents to sell the brochure. Don't use mind-numbing words like "Introduction" or "Model No A848DHGT". Pick out your most important sales point and use that in your heading. 4. Describe Your Product To help you describe your product draw up a list of product features (facts about your product) and add the words "which means that..." after each point. For example, "The cake is made from an original recipe, which means that...it tastes better." Or, "The car has a 300 horse-power engine, which means that...it goes faster." Remember that the purchaser of your product is not always the user so there may be more than one benefit for each feature. 5. Make it a Keeper Putting helpful information in your brochure will encourage the reader to keep it, refer to it often or pass it on to other people. If you're selling paint you can provide hints on color schemes, painting how-to information, tips from the pros etc. If you're selling skin care products you can give your readers tips on how to combat pimples, dry skin, fine lines and wrinkles. 6. Alter the Shape Who says a brochure has to be A4? Selling sandwiches? You can design a brochure in the shape of a sandwich. Season tickets to soccer matches? Design it in the shape of a soccer ball. Using your imagination when designing your brochure can produce better than average results. According to Direct Magazine, a recent mailing by CSi, a company that conducts customer satisfaction surveys for automobile insurance firms and repair shops, got a 15% response rate with a brochure delivered in a 32-ounce squeeze sport water bottle. The headline read, “Thirsty for more repair orders?” Try tall and slim, square, oblong. Whatever you like. The only limitation is your imagination, and, of course, your budget. 7. Make it Personal An experienced speaker talking to a large audience will pick out a face in the crowd, and talk to that face. This connection with one person allows the speaker to make his talk more personal than if he were merely addressing a mass of faces. In a similar fashion, the words in your brochure should use this technique and zero in on one imaginary single person. Why? Because writing in a direct “I’m-talking-only-to-you” style will increase response. 8. Add Atmosphere Don't let your brochure sound aloof. Let your reader share your feelings. There's no reason why a brochure about a wood burning stove has to go into the ins and outs of how the stove works. Tell your reader about rain swept winter evenings and snow-bound afternoons. Let your words show them how warm and snug and they'll be when they purchase one of your stoves. 9. Get Selling...Fast Remember, not everyone wants to be educated on every aspect of your product or service. Nor does everyone want to know the manufacturing details of your widget. Don't waste their time telling them about things that don't convey a benefit. 10. Talk about your reader's needs Don’t get carried away with your own interests. Talk about your reader, not yourself. Here are the first words in a brochure from a company selling insurance: “Insurance is a complicated business. Our company was formed in 1975 to help our clients deal with the process of finding the right insurance to suit their needs. In the last 20 years we have been selling insurance to a wide range of customers from many different walks of life. Our company's reputation is unsurpassed in the industry...” Yawn...This is the bar room bore in print. Instead of telling you how the company can help solve your problems, it's more interested in telling you about itself. 11. Give Directions Every brochure should be organized so the reader can flip through the pages and easily find what they want. Provide clear s Make Your Business Memorable with Business Cards ught-provoking statements that motivate the reader to pick up the brochure and open it. Add a flash that tells the reader there's something inside that will interest them – an exclusive invitation, a free report, special discount or advance notice of sales. Don't be tempted to put only your company logo or product name on the front. It won't work.With new innovative marketing strategies business cards are not like they used to be. Remember when a business card would have name, address, phone number and that’s it? Well today’s business cards have so much more!Because of its cost, size and versatility, a business card can be a powerful marketing tool. Design this tool wisely. Your business card is a reflection of you and your business. Don’t just have the standard name, phone and address.*Add your company logo, use clear & easy to read text, a picture of yourself smiling, texture, etc.*Have the card double as a coupon or gift certificate. Be sure and clearly explain what your company does.*Have all your contact info including email and url if applicable.Don’t forget to utilize the space on the back of the card. Ideas for the back of the card:Motivational quote Special sale or discount Business or other tip Your new 3. Contents Page – What’s in it In brochures of eight pages or more, a list of contents is useful. Make your list in bold and separate it from the rest of your text. Use the contents to sell the brochure. Don't use mind-numbing words like "Introduction" or "Model No A848DHGT". Pick out your most important sales point and use that in your heading. 4. Describe Your Product To help you describe your product draw up a list of product features (facts about your product) and add the words "which means that..." after each point. For example, "The cake is made from an original recipe, which means that...it tastes better." Or, "The car has a 300 horse-power engine, which means that...it goes faster." Remember that the purchaser of your product is not always the user so there may be more than one benefit for each feature. 5. Make it a Keeper Putting helpful information in your brochure will encourage the reader to keep it, refer to it often or pass it on to other people. If you're selling paint you can provide hints on color schemes, painting how-to information, tips from the pros etc. If you're selling skin care products you can give your readers tips on how to combat pimples, dry skin, fine lines and wrinkles. 6. Alter the Shape Who says a brochure has to be A4? Selling sandwiches? You can design a brochure in the shape of a sandwich. Season tickets to soccer matches? Design it in the shape of a soccer ball. Using your imagination when designing your brochure can produce better than average results. According to Direct Magazine, a recent mailing by CSi, a company that conducts customer satisfaction surveys for automobile insurance firms and repair shops, got a 15% response rate with a brochure delivered in a 32-ounce squeeze sport water bottle. The headline read, “Thirsty for more repair orders?” Try tall and slim, square, oblong. Whatever you like. The only limitation is your imagination, and, of course, your budget. 7. Make it Personal An experienced speaker talking to a large audience will pick out a face in the crowd, and talk to that face. This connection with one person allows the speaker to make his talk more personal than if he were merely addressing a mass of faces. In a similar fashion, the words in your brochure should use this technique and zero in on one imaginary single person. Why? Because writing in a direct “I’m-talking-only-to-you” style will increase response. 8. Add Atmosphere Don't let your brochure sound aloof. Let your reader share your feelings. There's no reason why a brochure about a wood burning stove has to go into the ins and outs of how the stove works. Tell your reader about rain swept winter evenings and snow-bound afternoons. Let your words show them how warm and snug and they'll be when they purchase one of your stoves. 9. Get Selling...Fast Remember, not everyone wants to be educated on every aspect of your product or service. Nor does everyone want to know the manufacturing details of your widget. Don't waste their time telling them about things that don't convey a benefit. 10. Talk about your reader's needs Don’t get carried away with your own interests. Talk about your reader, not yourself. Here are the first words in a brochure from a company selling insurance: “Insurance is a complicated business. Our company was formed in 1975 to help our clients deal with the process of finding the right insurance to suit their needs. In the last 20 years we have been selling insurance to a wide range of customers from many different walks of life. Our company's reputation is unsurpassed in the industry...” Yawn...This is the bar room bore in print. Instead of telling you how the company can help solve your problems, it's more interested in telling you about itself. 11. Give Directions Every brochure should be organized so the reader can flip through the pages and easily find what they want. Provide clear s Common Problems Encountered In Offset Printing ips from the pros etc. If you're selling skin care products you can give your readers tips on how to combat pimples, dry skin, fine lines and wrinkles.Here is a list of problems that need to be paid attention to during the process of offset printing Uneven colour: Always make sure that the colour is the same on both sides of the sheet by rolling the sheet up so that you can look at opposite edges of the sheet side by side. Ghosts: These are either images formed in areas where they should not appear, orformation of lighter areas where there should be even inking. Hickies (aka Fish-Eyes): These are non-inked circles created by lint on the plate or blanket. They are generally something that can be cleaned up when appearing on several sheets in a row. However, chances are you will never be able to eliminate every single hickie, especially if you have large solids in your printing piece and have to print thousands of sheets.Picking: These are the non-inked areas that look like snow created in areas where the ink and 6. Alter the Shape Who says a brochure has to be A4? Selling sandwiches? You can design a brochure in the shape of a sandwich. Season tickets to soccer matches? Design it in the shape of a soccer ball. Using your imagination when designing your brochure can produce better than average results. According to Direct Magazine, a recent mailing by CSi, a company that conducts customer satisfaction surveys for automobile insurance firms and repair shops, got a 15% response rate with a brochure delivered in a 32-ounce squeeze sport water bottle. The headline read, “Thirsty for more repair orders?” Try tall and slim, square, oblong. Whatever you like. The only limitation is your imagination, and, of course, your budget. 7. Make it Personal An experienced speaker talking to a large audience will pick out a face in the crowd, and talk to that face. This connection with one person allows the speaker to make his talk more personal than if he were merely addressing a mass of faces. In a similar fashion, the words in your brochure should use this technique and zero in on one imaginary single person. Why? Because writing in a direct “I’m-talking-only-to-you” style will increase response. 8. Add Atmosphere Don't let your brochure sound aloof. Let your reader share your feelings. There's no reason why a brochure about a wood burning stove has to go into the ins and outs of how the stove works. Tell your reader about rain swept winter evenings and snow-bound afternoons. Let your words show them how warm and snug and they'll be when they purchase one of your stoves. 9. Get Selling...Fast Remember, not everyone wants to be educated on every aspect of your product or service. Nor does everyone want to know the manufacturing details of your widget. Don't waste their time telling them about things that don't convey a benefit. 10. Talk about your reader's needs Don’t get carried away with your own interests. Talk about your reader, not yourself. Here are the first words in a brochure from a company selling insurance: “Insurance is a complicated business. Our company was formed in 1975 to help our clients deal with the process of finding the right insurance to suit their needs. In the last 20 years we have been selling insurance to a wide range of customers from many different walks of life. Our company's reputation is unsurpassed in the industry...” Yawn...This is the bar room bore in print. Instead of telling you how the company can help solve your problems, it's more interested in telling you about itself. 11. Give Directions Every brochure should be organized so the reader can flip through the pages and easily find what they want. Provide clear s The Federal Trade Commission Lacks Free Market Thinking hare your feelings. There's no reason why a brochure about a wood burning stove has to go into the ins and outs of how the stove works. Tell your reader about rain swept winter evenings and snow-bound afternoons. Let your words show them how warm and snug and they'll be when they purchase one of your stoves.Has the Federal Trade Commission run amuck? Indeed it has, it has become a problematic bureaucracy. The Federal Trade Commission lacks free market thinking. I always assumed that half of the Federal Trade Commissions staff are attorneys and the other half are economists. I think I am surprised that the economists have allowed the attorneys to win the internal struggle. Apparently the FTC needs to ditch the symbol of the scales on their logo, because nothing could be further from the truth, that symbol and what it represents has nothing to do with the current trends at the FTC.The Federal Trade Commission needs to have a reading room, reading lists, which include economic theory, franchising history, entrepreneurship, which exceeds the hundreds of thousands of pages of law library books. This would be a worthy investment. Intelligent people make better decisions and less non-linear rule making.We need to re-educate the liberalism of toda 9. Get Selling...Fast Remember, not everyone wants to be educated on every aspect of your product or service. Nor does everyone want to know the manufacturing details of your widget. Don't waste their time telling them about things that don't convey a benefit. 10. Talk about your reader's needs Don’t get carried away with your own interests. Talk about your reader, not yourself. Here are the first words in a brochure from a company selling insurance: “Insurance is a complicated business. Our company was formed in 1975 to help our clients deal with the process of finding the right insurance to suit their needs. In the last 20 years we have been selling insurance to a wide range of customers from many different walks of life. Our company's reputation is unsurpassed in the industry...” Yawn...This is the bar room bore in print. Instead of telling you how the company can help solve your problems, it's more interested in telling you about itself. 11. Give Directions Every brochure should be organized so the reader can flip through the pages and easily find what they want. Provide clear signposts or headlines throughout the brochure and make sure each one says: “Hey, pay attention to me!” 12. Ask for Action Regardless of how you organize your brochure, there's only one way to end it. Ask for action. If you want your reader to respond include an 800 number, reply card, or some form of response mechanism. In fact, to increase your brochure’s selling power you should include your offer and a response mechanism on every page.
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