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Casual Articles - Grow Your Business with a Newsletter
The Airlines Are Suddenly Trying Harder, Top Customer Service Speaker Says
My flight from Miami to Los Angeles the other day was something special.Although the 757 was filled to the gills with passengers, which is a circumstance that makes most flight attendants especially prickly, ours did their best to smile throughout the entire trip and to actually thank customers for their business.Apart from hearing the customary phrase, “Thank you for flying with us,” during the initial announcement, and when leaving the plane, I’ve never heard this reinforcing phrase or anything like it being uttered DURING the trip.One of the flight attendants said, to more than one passenger, “It is nice having you aboard!”When was the last time YOU heard that line?I scanned my memory banks, and I don
d like to order, but nMy flight from Miami to Los Angeles the other day was something special.Although the 757 was filled to the gills with passengers, which is a circumstance that makes most flight attendants especially prickly, ours did their best to smile throughout the entire trip and to actually thank customers for their business.Apart from hearing the customary phrase, “Thank you for flying with us,” during the initial announcement, and when leaving the plane, I’ve never heard this reinforcing phrase or anything like it being uttered DURING the trip.One of the flight attendants said, to more than one passenger, “It is nice having you aboard!”When was the last time YOU heard that line?I scanned my memory banks, and I don
Charismatic Leaders
Charismatic leaders lead with ‘concern for people’ and don't ‘concern over production’. They are concerned with the needs of their subordinates and accept inputs from them. They are determined to create a comfortable, friendly organization and believe such environment will lead to efficient work and results.Examples of such charismatic leaders are Adolph Hitler, Winston Churchill, Bill Clinton, Mother Teresa and Cult leaders. They all lead by reaching out to human emotion and grasping their trust, gaining their respect and loyalty, maybe even encouraging them to do whatever the leaders tell them to. Charismatic leaders are confident that such leadership methods will work.They keep the vision of the company’s future on-par wi
You find a Web site or receive an email about an online store with cool products that you'd like to order, but noCharismatic leaders lead with ‘concern for people’ and don't ‘concern over production’. They are concerned with the needs of their subordinates and accept inputs from them. They are determined to create a comfortable, friendly organization and believe such environment will lead to efficient work and results.Examples of such charismatic leaders are Adolph Hitler, Winston Churchill, Bill Clinton, Mother Teresa and Cult leaders. They all lead by reaching out to human emotion and grasping their trust, gaining their respect and loyalty, maybe even encouraging them to do whatever the leaders tell them to. Charismatic leaders are confident that such leadership methods will work.They keep the vision of the company’s future on-par wi
The Importance of a Marketing Plan
There aren’t many things in life that you would get into with out a plan. Marketing is no different. Your overall marketing plan should cover about a six month period, and should be made up of weekly and monthly marketing schedules.This is how you do it:1. Figure out how much money is in your budget.As we all know, marketing of any kind costs money. How much money you are willing to commit to the cause is going to determine some key factors about how that money can be best spent. Remember, you want to be economical but you also need to be realistic on what it will take to pull in the leads you need to close new and repeat business.2. Determine your target market.Who is most likely to buy your product? Ar
receive an email about an online store with cool products that you'd like to order, but nThere aren’t many things in life that you would get into with out a plan. Marketing is no different. Your overall marketing plan should cover about a six month period, and should be made up of weekly and monthly marketing schedules.This is how you do it:1. Figure out how much money is in your budget.As we all know, marketing of any kind costs money. How much money you are willing to commit to the cause is going to determine some key factors about how that money can be best spent. Remember, you want to be economical but you also need to be realistic on what it will take to pull in the leads you need to close new and repeat business.2. Determine your target market.Who is most likely to buy your product? Ar
Freelancers and Taxes: An LLC's Perspective
When I was laid off from my last “secure” paying job I mentioned to my wife that I wanted to go into business for myself. With two small children at home, a mortgage to pay, and enough other expenses hanging over our heads, this option seemed somewhat crazy. Fortunately, a severance package and unemployment helped to ease my transition to freelance work and I managed to have some additional work lined up to get me started.One of the first things I did was to set up my business as an LLC: a limited liability corporation. I used the services of LegalZoom to organize my company, saving myself some money over the services of a tax attorney. The advantages of running an LLC include: legal protection from suitors in the event I am sued f
an online store with cool products that you'd like to order, but nWhen I was laid off from my last “secure” paying job I mentioned to my wife that I wanted to go into business for myself. With two small children at home, a mortgage to pay, and enough other expenses hanging over our heads, this option seemed somewhat crazy. Fortunately, a severance package and unemployment helped to ease my transition to freelance work and I managed to have some additional work lined up to get me started.One of the first things I did was to set up my business as an LLC: a limited liability corporation. I used the services of LegalZoom to organize my company, saving myself some money over the services of a tax attorney. The advantages of running an LLC include: legal protection from suitors in the event I am sued f
Essential Skills for Creating A Dynamite Relationship with Your Boss
At some point in our lives most of us will be working for someone else, so it is important to fully understand what makes our boss tick and how best to interact and influence him or her. How much attention have you given to your boss’s personality style? How does she function? What seems to agitate or please her? If we have a difficult boss we focus on what drives us crazy. If we have a great boss we tend to take things for granted. Recognizing the factors which contribute to creating the most successful, powerful working relationship is a skill to be utilized throughout one’s career.One of the ways to do this is by identifying your boss’s personality type. Let’s look at a few examples. Jo’s boss is extroverted, high energy,
cool products that you'd like to order, but nAt some point in our lives most of us will be working for someone else, so it is important to fully understand what makes our boss tick and how best to interact and influence him or her. How much attention have you given to your boss’s personality style? How does she function? What seems to agitate or please her? If we have a difficult boss we focus on what drives us crazy. If we have a great boss we tend to take things for granted. Recognizing the factors which contribute to creating the most successful, powerful working relationship is a skill to be utilized throughout one’s career.One of the ways to do this is by identifying your boss’s personality type. Let’s look at a few examples. Jo’s boss is extroverted, high energy,
Will Digital Content Revive Micropayments?
This is a revival of the micropayments concept first introduced in 1994 by a Dutch firm called Digicash, which developed a solution to the problem of making small payments online. It boasted the geeky merit of being provable mathematically - by a powerful equation embodied in a simple software product.Digicash's system was extraordinarily elegant. It featured persuasive benefits, such as anonymity for users, bullet-proof security for merchants and no limits on transaction values, i.e., it could be used to make payments of only a few pence or even a multi-million pound transaction.To make this possible, Digicash relied on its own newly minted digital currency: Cyberbucks. Plenty were impressed by Digicash's apparent potentia
d like to order, but not right now. Either you file the email or bookmark the Web site. How often do you proactiv
This is a revival of the micropayments concept first introduced in 1994 by a Dutch firm called Digicash, which developed a solution to the problem of making small payments online. It boasted the geeky merit of being provable mathematically - by a powerful equation embodied in a simple software product.Digicash's system was extraordinarily elegant. It featured persuasive benefits, such as anonymity for users, bullet-proof security for merchants and no limits on transaction values, i.e., it could be used to make payments of only a few pence or even a multi-million pound transaction.To make this possible, Digicash relied on its own newly minted digital currency: Cyberbucks. Plenty were impressed by Digicash's apparent potentia
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