MORE ON-HOLD FACTS:

• Telemarketing Magazine - "Over 70% of business callers are put on-hold..."

• OfficeTeam Survey - "The average executive spends 17 minutes per day on-hold..."

• CNN Survey - "The average pe
  Store Fixture Installation
  Store fixture installation is the process of setting up infrastructure in a retail or whole sale store. Stores install numerous fixtures to minimize disruptions in business operations, maximize the daily sale rate, and as a means to attract maximum customers. An important factor of any business process is the way in which the products
  What is Messaging On Hold? Message On Hold is a customized recording that callers will hear when they are placed on hold. Now one might think that that is just another fancy way to keep your callers entertained. But truth is, Messaging On Hold is far more than just helping callers kill time while they are on hold. Messaging On Hold is actually a highly effective marketing tool. It is basically an infomercial about your business. Yes, it will keep your callers entertained avoiding that they hang up. But most importantly, it will help to sell the products and/or services that your business has to offer. Studies conducted by major telecommunication companies revealed that approximately 20% of callers that are placed on hold will actually make purchase decisions based on what they hear while they are on hold.

  Here are some interesting Message On-Hold statistics:

  Results of studies performed by 3 of the major telecommunication companies:

  AT&T REPORTS:

  • An estimated 70% of business callers are put on-hold.

  • An estimated 60% of business callers put on-hold hang up.

  • An estimated 30% of these callers don't call back!

  A NATIONAL STUDY PUBLISHED BY NORTH AMERICAN TELECOMMUNICATIONS ASSOCIATION REPORTS:

  • Callers with SILENCE-ON-HOLD will abandon their calls in less than one minute; 90% hang up within 40 seconds.

  • Callers with MUSIC-ON-HOLD will stay on the line 30 seconds longer than with only silence.

  • Callers with INFORMATION-ON-HOLD will stay on the line for up to 3 minutes longer.

  US WEST COMMUNICATIONS FOUND THAT INFORMATION-ON-HOLD RESULTS IN:

  • 40% increase in retention of callers on-hold

  • 15% increase in inquiries

  • 12% increase in requests for products and services mentioned on-hold

  MORE ON-HOLD FACTS:

  • Telemarketing Magazine - "Over 70% of business callers are put on-hold..."

  • OfficeTeam Survey - "The average executive spends 17 minutes per day on-hold..."

  • CNN Survey - "The average per
    Bread For The Head
    Whistleblowing as we know it is not a development of the late 20th century. The council of the city-state of Venice instituted a form of whistleblowing to help fight corruption and to give citizens a more meaningful voice in their government.Employees or franchisees do come across acts of dishonesty, fraud, corruption, theft, a
    usiness. Yes, it will keep your callers entertained avoiding that they hang up. But most importantly, it will help to sell the products and/or services that your business has to offer. Studies conducted by major telecommunication companies revealed that approximately 20% of callers that are placed on hold will actually make purchase decisions based on what they hear while they are on hold.

    Here are some interesting Message On-Hold statistics:

    Results of studies performed by 3 of the major telecommunication companies:

    AT&T REPORTS:

    • An estimated 70% of business callers are put on-hold.

    • An estimated 60% of business callers put on-hold hang up.

    • An estimated 30% of these callers don't call back!

    A NATIONAL STUDY PUBLISHED BY NORTH AMERICAN TELECOMMUNICATIONS ASSOCIATION REPORTS:

    • Callers with SILENCE-ON-HOLD will abandon their calls in less than one minute; 90% hang up within 40 seconds.

    • Callers with MUSIC-ON-HOLD will stay on the line 30 seconds longer than with only silence.

    • Callers with INFORMATION-ON-HOLD will stay on the line for up to 3 minutes longer.

    US WEST COMMUNICATIONS FOUND THAT INFORMATION-ON-HOLD RESULTS IN:

    • 40% increase in retention of callers on-hold

    • 15% increase in inquiries

    • 12% increase in requests for products and services mentioned on-hold

    MORE ON-HOLD FACTS:

    • Telemarketing Magazine - "Over 70% of business callers are put on-hold..."

    • OfficeTeam Survey - "The average executive spends 17 minutes per day on-hold..."

    • CNN Survey - "The average pe
      Importance of Branding in Your Advertising Campaign
      Marketing is a vital and important aspect of bringing customers to your business. While marketing isn't the selling point, you cannot sell without first having attracted a clientele. Knowing how vital marketing is to your business you should always attempt to add branding to all marketing efforts.Why is branding important? Quit
      Message On-Hold statistics:

      Results of studies performed by 3 of the major telecommunication companies:

      AT&T REPORTS:

      • An estimated 70% of business callers are put on-hold.

      • An estimated 60% of business callers put on-hold hang up.

      • An estimated 30% of these callers don't call back!

      A NATIONAL STUDY PUBLISHED BY NORTH AMERICAN TELECOMMUNICATIONS ASSOCIATION REPORTS:

      • Callers with SILENCE-ON-HOLD will abandon their calls in less than one minute; 90% hang up within 40 seconds.

      • Callers with MUSIC-ON-HOLD will stay on the line 30 seconds longer than with only silence.

      • Callers with INFORMATION-ON-HOLD will stay on the line for up to 3 minutes longer.

      US WEST COMMUNICATIONS FOUND THAT INFORMATION-ON-HOLD RESULTS IN:

      • 40% increase in retention of callers on-hold

      • 15% increase in inquiries

      • 12% increase in requests for products and services mentioned on-hold

      MORE ON-HOLD FACTS:

      • Telemarketing Magazine - "Over 70% of business callers are put on-hold..."

      • OfficeTeam Survey - "The average executive spends 17 minutes per day on-hold..."

      • CNN Survey - "The average pe
        Industrial Paper Shredders
        Industrial paper shredders are used to shred large volumes of paper. These are perfect for use in large companies, outsourced shredding companies, large corporations, banks, businesses, and warehouses. Industrial paper shredders can manage all your paper shredding needs in a cost effective, secure, and convenient way. Industrial paper
        REPORTS:
        • Callers with SILENCE-ON-HOLD will abandon their calls in less than one minute; 90% hang up within 40 seconds.

        • Callers with MUSIC-ON-HOLD will stay on the line 30 seconds longer than with only silence.

        • Callers with INFORMATION-ON-HOLD will stay on the line for up to 3 minutes longer.

        US WEST COMMUNICATIONS FOUND THAT INFORMATION-ON-HOLD RESULTS IN:

        • 40% increase in retention of callers on-hold

        • 15% increase in inquiries

        • 12% increase in requests for products and services mentioned on-hold

        MORE ON-HOLD FACTS:

        • Telemarketing Magazine - "Over 70% of business callers are put on-hold..."

        • OfficeTeam Survey - "The average executive spends 17 minutes per day on-hold..."

        • CNN Survey - "The average pe
          Feeling FICA
          What does FICA stand for?FICA stands for the Federal Insurance Contributions Act. The history of the act reverts back to the year 1935, when the government implemented the social security program. A provision to include social security taxes was included in this act. However, due to concerns over the constitutionality of th
          li> 40% increase in retention of callers on-hold

        • 15% increase in inquiries

        • 12% increase in requests for products and services mentioned on-hold

        MORE ON-HOLD FACTS:

        • Telemarketing Magazine - "Over 70% of business callers are put on-hold..."

        • OfficeTeam Survey - "The average executive spends 17 minutes per day on-hold..."

        • CNN Survey - "The average person spends 60 hours per year on-hold..."

        • CNN Survey - "Without music or messages, 60% of those on-hold will hang up and 30% won't call back..."

        • Cellular Marketing Magazine - "Over 85% of callers prefer on-hold messages over silence..."

        • Telemarketing Magazine - "Surveys show that 15% to 20% of callers make purchases based on information they heard on-hold..."

        On-Hold Messages are usually played back on dedicated Message-On-Hold players, that usually feature solid-state technology to ensure maximum playback reliability.