Casual Articles - Internet and Businesses Online

Business to Business Customer Satisfaction Surveys
The basic concept of business-to-business CRM is often described as allowing the larger business to be as responsive to the needs of its customer as a small business. In the early days of CRM this became translated from “responsive” to “reactive”. Successful larger businesses recognise that they need to be pro-active in finding [listening to] the views, concerns, needs and levels of satisfaction from their customers. Paper-based surveys, such as those left in hotel bedrooms, tend to have a low

d on hand in order to make the purchase. However, always ask for the full address of the person, you might need it in case you are suspecting fraud.

Complacency and Fear are Sales Busters
Prospecting is the engine that propels anyone in sales. Without consistently initiating contact with prospective customers to talk with, your sales will plummet and everybody loses. Studies confirm that 80% of all salespeople fail in their first year because of the fears associated with prospecting. 40% of veteran producers with more than five years -- experience severe sales slumps due to fears associated with prospecting.Fears are productivity busters that drain our energies and m

If you're an online business, then probably you've been introduced to the underground of the e-commerce: Online Fraud. This article lists the best ways to prevent fraudulent transactions.

You have this great product, you advertised it well, and you revamped part of your website just to accommodate this particular product. Transactions begin to flying in and you're quite thrilled. Few weeks later, you suddenly start dealing with a major waste of time and money: chargebacks and/or returned checks. You discovered that the reason of chargebacks/returned checks was that the credit card/bank account was compromised. The only solution that you have is to return the money, and to forget about the product that you probably shipped (in case of a physical product). You ignored online fraud, you learnt your lesson, but now what?

Worry no more, here is a small checklist that you can implement to prevent fraudulent transactions:

1. Never allow direct debit transactions on your site: Direct debit, a simple technique where you can just debit any account (mainly in the US & Canada) by simply knowing the account # and the routing # is more susceptible to fraud than any other type of online transaction. Think about it, you just have to know the account # and the routing # of a person just to debit his account, you don't even have to know his name, his address, or anything else for that matter, just his account # and routing #. Payment gateways only check for these 2 and ignore all the other information that they receive about this account (including the name and the address).

2. Don't use AVS, use CVV: AVS is extremely unreliable and at many times there's no verification against it. On the other hand, CVV is very reliable, as usually the person purchasing has to have the credit card on hand in order to make the purchase. However, always ask for the full address of the person, you might need it in case you are suspecting fraud.

Save on Scrapbooking Supplies Using These Tips
Scrapbooking can be an expensive hobby. From patterned paper, accents, embellishments, and cardstock, it all adds up. I've been scrapbooking for about 7 years and at first, I went to all the fancy specialty scrapbook supply stores, where things are more expensive. Over the past several years though, I have found some great ways to save cash.Scrapbooking Supplies at a Discount The most obvious way to save money is to find a place to shop that sells scrapbooking supplies at a discoun

time and money: chargebacks and/or returned checks. You discovered that the reason of chargebacks/returned checks was that the credit card/bank account was compromised. The only solution that you have is to return the money, and to forget about the product that you probably shipped (in case of a physical product). You ignored online fraud, you learnt your lesson, but now what?

Worry no more, here is a small checklist that you can implement to prevent fraudulent transactions:

Office Big Brother – Who is Watching You?
Recently two legal secretaries made the front page of every major national newspaper. Why? Because they had engaged in an e-mail war over a sandwich! Somehow the contents of the now infamous e-mails were leaked outside of the company and landed in e-mail in-box’s everywhere. Those who leaked the e-mail may have thought it was all a bit of a laugh to share with their friends. But what happened next was that details of the e-mail made it into national newspapers and caused a flurry of discus

prevent fraudulent transactions:

The Business of Manufacturing Wind Cars Professionally
So far most wind car designs for modern automobiles are pretty much on the drawing board, yet soon they will be ready for mass production. Wind Cars are the ultimate in alternative energy running on wind power or a combination hybrid running on wind and another type of propulsion such as fuel cells or ethanol blended fuels. Recently the product phase of such a concept came up in an online think tank and one UK reporter asked us;“How are you going to go about getting them made profession

name, his address, or anything else for that matter, just his account # and routing #. Payment gateways only check for these 2 and ignore all the other information that they receive about this account (including the name and the address).

Good Domain Names Make Your Dreams Memorable
"What was the name of that website? It was good. It has something to do with..."Is your web site like many others?Domain names always on the tip of a visitor's tongue, but not quite memorable enough?Your choice of domain name needs to be easy to remember, as well as focused enough that your visitor will know right away what your site is about.A Few RulesSome rules do apply when deciding on a

d on hand in order to make the purchase. However, always ask for the full address of the person, you might need it in case you are suspecting fraud.

3. Monitor the IP of your transactions: If you have IPs originating overseas, yet the address mentioned either in the billing or shipping address is local, then it is highly likely that this is a fraudulent transaction. Have a small script to raise an alarm and halt the transaction in case the country where the transaction is originating from is different than the country where the client is claiming to be in. Your script also has to blacklist that IP so that your system won't process further transactions originating from this IP anymore. Keep in mind, however, that forging an IP is always possible.

4. Monitor the shipping and the billing address: As mentioned above, forging the IP is not very complicated, and there are tools to do it, so in some cases, the above method won't work. However, if you have someone whose shipping address is overseas yet his billing address is local, then this is another sign of fraud. Another sign of fraud (though sometimes it might be a legitimate transaction) is to have the name on the card different than the name of the person to ship the product to. Have another script to check for both cases. However, don't halt the transaction but just allow for manual processing after you contact the owner of the card.

5. Do not reveal your security measures: Revealing your security measures is not beneficial at all to your clients; on the contrary, it is very intimidating. On the other hand, the person committing the fraud might really appreciate your gentle gesture in revealing such information, as he/she will be able to figure out how to circumvent your security measures.

Although there are no guarantees whatsoever that you will totally stop fraud once you implement this list, you will for sure reduce it considerably. Implementing the above in our company reduced fraud to almost 0 transactions/month (the last fraudulent transaction we had was about 4 month ago). Note that we had about 30/month before implementing this list (roughly about 0.25%).

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How do you know whether you need to buy accounting software for your business and what are your choices?

This mystical world of internet marketing is often seen as nothing more than hype, smoke and mirrors, and broken dreams. There are people that stand above that noisy background to bring average people the innate ability to become successful with a home based business.

So, you are considering taking the step of adding Adsense to your blog in order to make some extra money. It can be a wise decision. By using your blog to display contextual advertising, you have created a great opportunity, not only for the blog in question but for future pursuits, as well.

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