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    The 5 Pillars of Sales Champions
    Techniques and styles among the best of the best vary from one sales champion to the next. If you study sales at all, you’ll find that there are hundreds, if not thousands, of best ways. However, there are constants in our world. I once sat in on a conversation between two of the most successful sales champs I have ever known. Their styles were as different as their personalities. Because of their success, many tried to follow their example, only to fall woefully short of their level. And while these followers certainly had the
    ccount and setup their own homepage. Next they add their product information and links. Then upload images, up to eight photos included with the no-cost membership. That*s it.

    “It is THE BEST site to host photos and one of the best to sell and buy things for your car!” shared Lefteris from Greece who sells Jewels for Porsches regularly on Ebay and now on Pcars.com, too. “And the site is very easy to use.”

    The site is developing to meet needs of the buyers and sellers. In the works are Photo Gallery for hosting pictures, AV Center for racing v

    Cash Flow Management - Your Ticket to Business Success
    Cash flow. To stay in business, you've got to keep a steady stream moving through your company.During a consultation with one of my clients this week, he proudly stated, "Greg, I ran the numbers yesterday. I've got enough business to keep us busy until February." Later the same day, I spoke with a prospect who told me that more than half of his current projects were ending and he needed to "start beating the bushes for more business." If both continue down the same path, which one do you think will be the most successful?<
    Online auctions are big business. But they can be big headaches.

    During the past year, trading in online commerce was valued at $60 billion, according to *Business Standard.” Online trade among small businesses makes up 1 per cent of USA*s GDP (Gross Domestic Product) and is expected to reach 10 per cent or $400 billion of USA*s GDP by 2010.

    “But setting up and maintaining operations on huge auction sites like Ebay is not always easy,” said Rich Moc, owner of Performance Cars at Pcars.com, a niche automotive auction site. “People can spend a lot of time sifting through cluttered pages of auctions, bidding, setting up accounts and managing multiple, confusing and expensive fees that can take an accountant to figure out. And trying to figure out how to submit a simple email or place a quick call for help can be a pain in the neck.”

    The solution or pain relief for big auction headaches? Smaller, niche sites with personalized service. For example, Performance Cars offers easier management, one-on-one help and plenty of options to help with automotive solutions and aftermarket selling. Some of their auction tips are:

    • Customer Service - When you have an item listed and a potential buyer contacts you with a question, respond quickly. It is important and actually critical to your success to check your email account several times a day. Answering a question could be the difference between you getting the sale or the buyer going someplace else.

    • Description - When you list your item(s), write an accurate description. No need to write long paragraphs of rambling information. But do provide exact measurements, colors, condition, etc. Be precise.

    • Exceed Expectations - You want every customer to be happy. So do a little more research on shipping, or negotiate on price. But remember that the customer is the reason you will have success. Be prepared to go the extra mile and provide superior service every time.

    • Digital Images - While auctions without photographs can and do sell, auctions with photographs sell much better. People like visualizations and want to see what they will get with their money. Make sure your photograph is clear, focused and offers more than just a straight view.
    With Pcars.com, sellers can instantly create their own account and setup their own homepage. Next they add their product information and links. Then upload images, up to eight photos included with the no-cost membership. That*s it.

    “It is THE BEST site to host photos and one of the best to sell and buy things for your car!” shared Lefteris from Greece who sells Jewels for Porsches regularly on Ebay and now on Pcars.com, too. “And the site is very easy to use.”

    The site is developing to meet needs of the buyers and sellers. In the works are Photo Gallery for hosting pictures, AV Center for racing vi

    Want Customer Satisfaction? Sound Curious, Not Angry!
    I was co-hosting a radio program the other day dedicated to the subject of customer satisfaction.A caller mentioned that she hated having to stand in line to return items to department stores. I commiserated, but I also pointed out that she shouldn’t show her emotions when she’s standing in line.The clerks will detect her furor, and they’ll slow down their transactions, hoping she’ll go to a different register, or give up.I offered another, related tip.When you reach someone who can help you with your prob
    lot of time sifting through cluttered pages of auctions, bidding, setting up accounts and managing multiple, confusing and expensive fees that can take an accountant to figure out. And trying to figure out how to submit a simple email or place a quick call for help can be a pain in the neck.”

    The solution or pain relief for big auction headaches? Smaller, niche sites with personalized service. For example, Performance Cars offers easier management, one-on-one help and plenty of options to help with automotive solutions and aftermarket selling. Some of their auction tips are:

    • Customer Service - When you have an item listed and a potential buyer contacts you with a question, respond quickly. It is important and actually critical to your success to check your email account several times a day. Answering a question could be the difference between you getting the sale or the buyer going someplace else.

    • Description - When you list your item(s), write an accurate description. No need to write long paragraphs of rambling information. But do provide exact measurements, colors, condition, etc. Be precise.

    • Exceed Expectations - You want every customer to be happy. So do a little more research on shipping, or negotiate on price. But remember that the customer is the reason you will have success. Be prepared to go the extra mile and provide superior service every time.

    • Digital Images - While auctions without photographs can and do sell, auctions with photographs sell much better. People like visualizations and want to see what they will get with their money. Make sure your photograph is clear, focused and offers more than just a straight view.
    With Pcars.com, sellers can instantly create their own account and setup their own homepage. Next they add their product information and links. Then upload images, up to eight photos included with the no-cost membership. That*s it.

    “It is THE BEST site to host photos and one of the best to sell and buy things for your car!” shared Lefteris from Greece who sells Jewels for Porsches regularly on Ebay and now on Pcars.com, too. “And the site is very easy to use.”

    The site is developing to meet needs of the buyers and sellers. In the works are Photo Gallery for hosting pictures, AV Center for racing v

    Entirely Free MBA of Customer Relationship Management CRM
    The non-profit Business Technology Open University - http://business-technology.us - offer a completely free MBA of Customer Relationship Management CRM. Its operations are supported by ads - content oriented - of companies, inside the texts of the lessons. However, Business Technology is totally independent and without any connection with any manufacturer or consultant.This course MBA of Customer Relationship Management CRM teaches the foundations of the administration of companies on the relationship with its external world,
    er Service - When you have an item listed and a potential buyer contacts you with a question, respond quickly. It is important and actually critical to your success to check your email account several times a day. Answering a question could be the difference between you getting the sale or the buyer going someplace else.

  • Description - When you list your item(s), write an accurate description. No need to write long paragraphs of rambling information. But do provide exact measurements, colors, condition, etc. Be precise.

  • Exceed Expectations - You want every customer to be happy. So do a little more research on shipping, or negotiate on price. But remember that the customer is the reason you will have success. Be prepared to go the extra mile and provide superior service every time.

  • Digital Images - While auctions without photographs can and do sell, auctions with photographs sell much better. People like visualizations and want to see what they will get with their money. Make sure your photograph is clear, focused and offers more than just a straight view. With Pcars.com, sellers can instantly create their own account and setup their own homepage. Next they add their product information and links. Then upload images, up to eight photos included with the no-cost membership. That*s it.

    “It is THE BEST site to host photos and one of the best to sell and buy things for your car!” shared Lefteris from Greece who sells Jewels for Porsches regularly on Ebay and now on Pcars.com, too. “And the site is very easy to use.”

    The site is developing to meet needs of the buyers and sellers. In the works are Photo Gallery for hosting pictures, AV Center for racing v

    Business Networking: Just DON'T Do It
    How do you, as a consumer, make your buying and purchasing decisions? When you need to buy a magazine, how do you decide which store to buy from? When you want a coffee, how do you decide which coffee shop to go to? When you need a new pair of jeans, how do you find a jeans store? You don’t ask your friends or colleagues for recommendations or an introduction to the store owner. You already know where to find the proper store. Retail store owners get business by placing their stores in the proper places to get pedestrian or city traf
    o do a little more research on shipping, or negotiate on price. But remember that the customer is the reason you will have success. Be prepared to go the extra mile and provide superior service every time.

  • Digital Images - While auctions without photographs can and do sell, auctions with photographs sell much better. People like visualizations and want to see what they will get with their money. Make sure your photograph is clear, focused and offers more than just a straight view. With Pcars.com, sellers can instantly create their own account and setup their own homepage. Next they add their product information and links. Then upload images, up to eight photos included with the no-cost membership. That*s it.

    “It is THE BEST site to host photos and one of the best to sell and buy things for your car!” shared Lefteris from Greece who sells Jewels for Porsches regularly on Ebay and now on Pcars.com, too. “And the site is very easy to use.”

    The site is developing to meet needs of the buyers and sellers. In the works are Photo Gallery for hosting pictures, AV Center for racing v

    Words of Value, Words of Truth
    When was the last time you thought about the words your business uses to describe itself and what it does? In the rush of market pressures and getting things done, it's easy to forget that we establish our unique value (and values) in relationship with those who happen upon our web sites, brochures, articles, papers, and sales literature.We aren't using words merely to make nice sounds. We're establishing dialogue with the people we are best equipped to serve. Once we've identified those people and understand how to express ou
    ccount and setup their own homepage. Next they add their product information and links. Then upload images, up to eight photos included with the no-cost membership. That*s it.

    “It is THE BEST site to host photos and one of the best to sell and buy things for your car!” shared Lefteris from Greece who sells Jewels for Porsches regularly on Ebay and now on Pcars.com, too. “And the site is very easy to use.”

    The site is developing to meet needs of the buyers and sellers. In the works are Photo Gallery for hosting pictures, AV Center for racing videos, and a Forum for comments and sharing automotive tips.

    “As a seller I find the PCARS site very easy to list and I like that I can have large photos for my items,” Lefteris explained. “I use Ebay also, but I find the PCARS site much, much better. I*m here to stay.”

    Progressing Discount Price Plan

    Also under way is a new Progressing Discount Price (PDP) plan. Sellers will have the option to list their prices so that they decrease over time, while waiting for someone to buy. This option benefits the sellers by allowing them to discount their inventories as time progresses. Additionally, this ensures that inventories may get sold at the end of the listing period (usually 30-day). The benefit for the buyers is that they get to buy the items cheaper the next day if the items have not been sold. Here is an example with this option: http://www.pcars.com/autos/partview.php?view=65.

    For more tips and to sign up for a new account, visit http://www.pcars.com or contact Rich at mailto:staff@pcars.com or Diana at mailto:db@ohiohelp.net ; call: (626) 688-1919.

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