So why are they still left with angry customers. The truth is some people are just jerks. They will bid on an item and then when you expect them to pay for it they will abuse you.

Sometimes they will be angry if the product doesn't arrive, even though you did everything you could and it was completely out of your control.

Dealing with these people is an everyday occurrence for ebay powersellers. But there are ways to minimize their effect on your feedback.

• In the initial email say something like "sometimes products will get lost in the post. If it hasn't turned up within 10 days email me and I will replace it". This wil
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  e auction process, reduced the risk of faulty products and goods arriving damaged etc.

  So why are they still left with angry customers. The truth is some people are just jerks. They will bid on an item and then when you expect them to pay for it they will abuse you.

  Sometimes they will be angry if the product doesn't arrive, even though you did everything you could and it was completely out of your control.

  Dealing with these people is an everyday occurrence for ebay powersellers. But there are ways to minimize their effect on your feedback.

  • In the initial email say something like "sometimes products will get lost in the post. If it hasn't turned up within 10 days email me and I will replace it". This wil
    No One Gives A Damn About Your Business. Unless You Give 'em A Reason To
    The good news is that there are thousands of people looking for what you offer. The bad news is that those people are extremely tough to attract not to mention that your very livelihood depends o
    will bid on an item and then when you expect them to pay for it they will abuse you.

    Sometimes they will be angry if the product doesn't arrive, even though you did everything you could and it was completely out of your control.

    Dealing with these people is an everyday occurrence for ebay powersellers. But there are ways to minimize their effect on your feedback.

    • In the initial email say something like "sometimes products will get lost in the post. If it hasn't turned up within 10 days email me and I will replace it". This wil
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      could and it was completely out of your control.

      Dealing with these people is an everyday occurrence for ebay powersellers. But there are ways to minimize their effect on your feedback.

      • In the initial email say something like "sometimes products will get lost in the post. If it hasn't turned up within 10 days email me and I will replace it". This wil
        Secret of Strategy - Part 2
        How to Create Strategies That Work In Today's Markets.Of course you've heard that when you do what you've always done, you'll likely get what you've always got. In this case that me
        ack.
        • In the initial email say something like "sometimes products will get lost in the post. If it hasn't turned up within 10 days email me and I will replace it". This will warm the customer up to the idea that well, s*** happens and there's no point getting abusive.
        • If the customer backs out of the sale, leave positive feedback. They will appreciate this and give you great feedback, and will be more open toward buying from you in the future.
        • If the customer doesn't respond to your emails, don't leave negative feedback, leave none. You've already lost the sale so nothing can be gained by you getting abusive.

        It's a very rare seller who is able to bite their tongue, but the rewards far out way the small satisfaction of giving them a piece of your mind.