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  • Casual Articles - Chiropractic Office Billing and Patient Relationship Management Software

    The Fallacy of Performance Reviews
    Every year the dance begins. Supervisors and managers know they’ll soon have to do the annual performance review for all of their employees. They get the notice from HR reminding them of the deadlines. They get copies of the forms that will be used. They may even get some training on how to use the forms or conduct the reviews more effectively. Every few years the process will change – either in a small admin
    ures patient information during entire period of the care plan in terms of functional health improvement, care plan implementation, and billing.

    Patient Relationship Management Principle

    PRM incl

    Call Center Benefits
    Are you a business owner looking to make use of call centers and the services they provide? The use of call centers can increase your productivity. What does this mean for the small business person? It means an increase in your bottom line - truly a benefit derived from the use of call centers and the services they provide.Call centers offer business services that typically include telemessaging, order c
    Return patients generate approximately 80 percent of clinic's revenue. Patient Relationship Management (PRM, also known as CRM, for Customer Relationship Management outside of healthcare) can enhance financial performance of the clinic by helping retain current and attract new patients. Effective PRM uses integrated data using patient travel card (SOAP notes), frequency recommendations (care plan), and billing (charges, payments, and balance).

    PRM is a data-driven and patient-focused methodology to strategic practice building and effective patient relationship development. PRM helps identifying new service needs and then designing care programs and office and billing processes to meet the needs.

    PRM also helps providing timely, patient centered, and efficient care, emphasizing preventive instead of reactive care. A basic PRM system captures patient information during entire period of the care plan in terms of functional health improvement, care plan implementation, and billing.

    Patient Relationship Management Principle

    PRM inclu

    The Importance of Background Checks
    Most businesses deal with sensitive information at some level. This may range from handling social security numbers, credit card information, drivers license information and other types of personal information. In order to assure clients and customers that their information is being handled properly, it is the duty of the business owner to take the necessary step in getting a thorough background check on all emplo
    rmance of the clinic by helping retain current and attract new patients. Effective PRM uses integrated data using patient travel card (SOAP notes), frequency recommendations (care plan), and billing (charges, payments, and balance).

    PRM is a data-driven and patient-focused methodology to strategic practice building and effective patient relationship development. PRM helps identifying new service needs and then designing care programs and office and billing processes to meet the needs.

    PRM also helps providing timely, patient centered, and efficient care, emphasizing preventive instead of reactive care. A basic PRM system captures patient information during entire period of the care plan in terms of functional health improvement, care plan implementation, and billing.

    Patient Relationship Management Principle

    PRM incl

    If This 'Hot Head' Can Do It - What Can You Do?
    Ahhhh... finally something worthwhile in my physical mailbox today.If you are in business for yourself, you must constantly be on the lookout for hot marketing and great examples of well written sales copy.Today, it happened.In Calgary where I live there is a shameful shortage of well written marketing material. Business owners scared of actually doing something that gets results - and a minus
    ts, and balance).

    PRM is a data-driven and patient-focused methodology to strategic practice building and effective patient relationship development. PRM helps identifying new service needs and then designing care programs and office and billing processes to meet the needs.

    PRM also helps providing timely, patient centered, and efficient care, emphasizing preventive instead of reactive care. A basic PRM system captures patient information during entire period of the care plan in terms of functional health improvement, care plan implementation, and billing.

    Patient Relationship Management Principle

    PRM incl

    Medical Billing - Billing The Wrong Item
    If you think the following scenario is uncommon, then you haven't been in the medical billing industry long enough. What follows is a sample of what can go very wrong when billing Medicare for somebody's, well, whatever it was supposed to be.You've just got your DME software all setup. The patients are in, the inventory is in, the doctors and facilities are in, the insurance carriers are in and you're rea
    care programs and office and billing processes to meet the needs.

    PRM also helps providing timely, patient centered, and efficient care, emphasizing preventive instead of reactive care. A basic PRM system captures patient information during entire period of the care plan in terms of functional health improvement, care plan implementation, and billing.

    Patient Relationship Management Principle

    PRM incl

    New Year's Resolutions - Executive Compensation Style
    We all succumb to the annual ritual of making a bunch of resolutions about how we will change our lives with the start of the New Year: eat better and healthier foods, exercise more, reorganize our rather hectic and stressful lives in order to live longer, and learn to enjoy what we have. In most instances, regardless of how dedicated we are to these resolutions, most of our good intentions give way to the reali
    ures patient information during entire period of the care plan in terms of functional health improvement, care plan implementation, and billing.

    Patient Relationship Management Principle

    PRM includes a travel card (TC), treatment frequency measures, and billing balance. PRM system tracks changes in the travel card, in Frequency Recommendation summary, and in billing balance, and generates reports to alert office management about lists of patients reaching important thresholds. The office manager or the doctor can review such reports and respond according to practice development strategy, using call centers, Internet, direct mail, or personal conversations during office visits.

    Electronic Travel Card

    An electronic equivalent of a paper travel card (Electronic Travel Card, or ETC) contains complete information about patient's health and care history. It is similar to electronic medical record and subject to same HIPAA compliance regulations. ETC includes:

    • Numbers and dates of visits
    • SOAP n

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