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Top Ten Client Feedback Questions
As program chairperson of my SCORE ** chapter I am always looking for new presenters to address the group. I frequently ask my fellow business counselors to give me some ideas for topics of interest to them.In August one member approached me with an idea. He suggested inviting some of the clients that th

mouth the more I lose interest. Instead of enticing me, he bores me. I want to know everything about the people I choose to do business with because knowledge that can be applied is power. It sometimes takes a long time to discover the Hot Button, but when you do, it’s worth the effort. When you think you’ve found the Hot Button, test it. Don’t jump to the confusion

Why Use a Restaurant Point of Sale System?
When you are opening up a new restaurant - your very own restaurant - everything is exciting. You imagine all the people who will visit your establishment, and imagine the happy faces of happy customers and staff. You've worked hard, and you deserve your success.But to see that success come to fruition, yo

Use Hot Buttons to Drive Successful Joint Ventures.

Let me ask you this: What do you really, really, really want? If you say, “Money”, what does that translate into for you? Control? Power? Security? Dignity? Freedom? How much money? If you say. “Health”, what does that exactly mean to you? How will you know when you’re healthy? What has to happen in order for you to declare, “Now, I’m healthy!” What is “Success” to you? How would you measure it? I once consulted with a client who wanted to start a trans-Africa transport airline service. When I dug deep down, what he REALLY wanted was to fly an airplane! Much cheaper, methinks, than starting an airline, wouldn’t you agree?

I like this question: “What is your NUMBER?” The “number” is the amount of money it will take you to do something. “Everyone has his price”, they say. And they’re right. What will it take? And sometimes it will take a lot less than we might think. When you know someone’s real Hot Button, you gain control beyond your wildest dreams. Instead of mouthing off about yourself, your product or service, ask intelligent questions. Find out what pain the other person is currently enduring. Find out what keeps him or her awake at night, worrying – their greatest fears.

I know a fellow who continually tries to recruit me into his business. But he’s so arrogant and egotistical that he never takes the time to find out who I am or what I want. The more he runs off at the mouth the more I lose interest. Instead of enticing me, he bores me. I want to know everything about the people I choose to do business with because knowledge that can be applied is power. It sometimes takes a long time to discover the Hot Button, but when you do, it’s worth the effort. When you think you’ve found the Hot Button, test it. Don’t jump to the confusion t

Power Networking: Getting Your Name Out There!
Today’s economy presents some very special challenges to people who are unemployed, underemployed, or who are simply trying to give their own business venture a shot in the arm. At times, the job search can seem daunting, if not impossible, as it takes quite a bit of encouragement – and creativity – to keep press

r for you to declare, “Now, I’m healthy!” What is “Success” to you? How would you measure it? I once consulted with a client who wanted to start a trans-Africa transport airline service. When I dug deep down, what he REALLY wanted was to fly an airplane! Much cheaper, methinks, than starting an airline, wouldn’t you agree?

Marketing Strategy - What's Your System?
Where Do Most of Your Clients Come From?Is it from your marketing and sales system?When I meet people for the first time and they understand that I'm a marketing consultant, I'm frequently asked, "Where do most of your clients come from?" Many times I believe the question is asked innocently

MBER?” The “number” is the amount of money it will take you to do something. “Everyone has his price”, they say. And they’re right. What will it take? And sometimes it will take a lot less than we might think. When you know someone’s real Hot Button, you gain control beyond your wildest dreams. Instead of mouthing off about yourself, your product or service, ask intelligent questions. Find out what pain the other person is currently enduring. Find out what keeps him or her awake at night, worrying – their greatest fears.

Practical Tips to Help Your Employee with Asperger Syndrome Get Established in Your Office
You have just hired someone who has Asperger Syndrome, or perhaps you suspect so, and indeed he or she has very strong skills to match the job description. It is likely that you will be very pleased because people with Asperger Syndrome tend to have strong focus and commitment to a job well done.To set up

telligent questions. Find out what pain the other person is currently enduring. Find out what keeps him or her awake at night, worrying – their greatest fears.

How To Write A Super Bowl Ad
Well, it's that time of year again. No, not the holidays. It's Super Bowl ad writing time.And all the big boys at all the fancy advertising agencies across the country are, as we speak, camping out at Starbucks and abandoning all thoughts of REM sleep, and disappointing spouses (yet again) in the unrealist

Understand your potential Joint Venture partner and get to know what their How Buttons are, and you will create a great Joint Venture. Watch them: what do they look at, what do they read, where do they go, what do they talk about the most, what do they spend time and money on, whom do they spend time with? Do personality assessments. If you know I’m a High D, INTJ, you know more about me than most. Take the time and spend the money, do your homework. It will pay off in spades.

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Share this article with coworkers in an email and enter your TOTAL SCORE in the Subject Line, ask for a reply to see how your score relates to others in your organization. Trust is a fundamental foundation for any relationship, business or personal. Without it, the relationship has defined limits and greater risk of gradual erosion or collapse. With Trust, the relationship is exponentially stronger than the sum of the individual contributors.

How many of you think networking is overrated? My suspicion is that probably someone in the professional world invented this term just to make it sounds more technical so the introverts would just shy away. My fellow readers don’t let this little trick fool you. The true definition of networking is building relationship & rapport with new friends while being yourself anywhere anytime.

If you own a business whether it is small or large it is very important that you train your employees on how to answer the business telephone correctly and in such a way that it is short and sweet and a very quick commercial about your company and your intent on good quality and great service.

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