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Casual Articles - Listening When You Don't Want To
What's the Measure of One Word?
It's absolutely essential that you find a way to differentiate your business in a meaningful way. I know I talk about this all the time, but it's that important.What if you interviewed a handful of clients and asked them this question: "What's the ONE word you would use that best describes what we do well?" Is it fast, attentive, welcoming, creative, cheap, cool, techie, smart, caring? One word is tough, but you need to get there. One simple word that sums up how you are different. If you can do that, and it's a word that means a lot to a lot
ve we all know how to be great listeners when we really want to be. Times likIt's absolutely essential that you find a way to differentiate your business in a meaningful way. I know I talk about this all the time, but it's that important.What if you interviewed a handful of clients and asked them this question: "What's the ONE word you would use that best describes what we do well?" Is it fast, attentive, welcoming, creative, cheap, cool, techie, smart, caring? One word is tough, but you need to get there. One simple word that sums up how you are different. If you can do that, and it's a word that means a lot to a lot
Securities Fraud - Stock Scheme That Uses Your Computer
Many of you may have been exposed to the original online stock scheme where spammers will send out stock picks on penny stocks creating buzz that artificially drives up the price of these worthless stocks. As the price hits the daily high the spammers liquidate their own holdings and walk away with the profits leaving those buyers with the worthless stock. This old fraud scheme has been manipulated and redirected at users of public computers specifically hotel users.Online criminals have developed software that will track the key strokes of t
I’ve said it in a hundred training workshops. Listening is important. I don’t know why I say it – everyone already knows it. Whether talking to leaders, coaches, trainers, meeting facilitators, plant operators or anyone else, I’m sure the reaction is the same.Many of you may have been exposed to the original online stock scheme where spammers will send out stock picks on penny stocks creating buzz that artificially drives up the price of these worthless stocks. As the price hits the daily high the spammers liquidate their own holdings and walk away with the profits leaving those buyers with the worthless stock. This old fraud scheme has been manipulated and redirected at users of public computers specifically hotel users.Online criminals have developed software that will track the key strokes of t
“Duh, Kevin, that’s profound.”
I believe we all know how to be great listeners when we really want to be. Times like
Keeping Predators at Bay: Protecting Company Assets from Outside Threats
No matter what industry you are in, no matter what your assets include, inventory, money, information and other resources critical to you and your business are vulnerable to predators, outside of your company, who will go to great lengths to steal them.All businesses suffer from fraud and theft:· The retailer is susceptible to shoplifters, check and credit card fraud, counterfeiters, quick-change artists, vendor theft, robbers and burglars. · The contractor may have building materials stolen from the job site, confidential bid i
t know why I say it – everyone already knows it. Whether talking to leaders, coaches, trainers, meeting facilitators, plant operators or anyone else, I’m sure the reaction is the same.No matter what industry you are in, no matter what your assets include, inventory, money, information and other resources critical to you and your business are vulnerable to predators, outside of your company, who will go to great lengths to steal them.All businesses suffer from fraud and theft:· The retailer is susceptible to shoplifters, check and credit card fraud, counterfeiters, quick-change artists, vendor theft, robbers and burglars. · The contractor may have building materials stolen from the job site, confidential bid i
“Duh, Kevin, that’s profound.”
I believe we all know how to be great listeners when we really want to be. Times lik
Fulfillment
The process of receiving orders and shipping and tracking goods sold through direct marketing is called fulfillment. Common sense suggests that every company cannot produce or market products to suit every person, purpose and purse in the market place. People may differ in their buying motives, in the features and benefits they seek from a product and in their buying habits. People living in different places may vary in their buying of the same product. In pricing too, consumers differ in what they can afford and what they would like to spend on spe
oaches, trainers, meeting facilitators, plant operators or anyone else, I’m sure the reaction is the same.The process of receiving orders and shipping and tracking goods sold through direct marketing is called fulfillment. Common sense suggests that every company cannot produce or market products to suit every person, purpose and purse in the market place. People may differ in their buying motives, in the features and benefits they seek from a product and in their buying habits. People living in different places may vary in their buying of the same product. In pricing too, consumers differ in what they can afford and what they would like to spend on spe
“Duh, Kevin, that’s profound.”
I believe we all know how to be great listeners when we really want to be. Times lik
Leadership 101
"If...you can't be a good example, then you'll just have to be a horrible warning." Catherine AirdDo people willingly want to follow you? The real test of leadership is influence. Would your subordinates describe you as an effective manager, supervisor or team leader? Be honest with yourself. Put yourself in their shoes. Would you want to work for YOU?! If your employees' pay, perks and benefits were not dependent on doing what you ask, would they still want to follow you? If the answer is yes, you are truly a role model of leadership.re the reaction is the same.
"If...you can't be a good example, then you'll just have to be a horrible warning." Catherine AirdDo people willingly want to follow you? The real test of leadership is influence. Would your subordinates describe you as an effective manager, supervisor or team leader? Be honest with yourself. Put yourself in their shoes. Would you want to work for YOU?! If your employees' pay, perks and benefits were not dependent on doing what you ask, would they still want to follow you? If the answer is yes, you are truly a role model of leadership.
“Duh, Kevin, that’s profound.”
I believe we all know how to be great listeners when we really want to be. Times lik
How to Build Good Client Relationships and Really Mean It (Part1)
Attracting and keeping long-term clients is a prevailing approach for your growing business. Long-term clients who are pleased with consistent on-going good service, are likely to refer others to your business, and are more likely to buy further services from you. The confident professional, small business owner gains by focusing on certain sound tactics for long-term client maintenance. Just like a free online classifieds, your business should always keep, treasure and maintain healthy relationships with its contacts.Focus marketing on you
ve we all know how to be great listeners when we really want to be. Times like: on a second date, when comforting someone who is hurting, when helping someone we care about. All of these are times we have experienced, and if our listening were graded in these situations, we would all score high.Attracting and keeping long-term clients is a prevailing approach for your growing business. Long-term clients who are pleased with consistent on-going good service, are likely to refer others to your business, and are more likely to buy further services from you. The confident professional, small business owner gains by focusing on certain sound tactics for long-term client maintenance. Just like a free online classifieds, your business should always keep, treasure and maintain healthy relationships with its contacts.Focus marketing on you
So, listening is a skill we already have, and can perform quite well in certain situatio
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