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    How To Succed in Business
    Many more people are leaving the regular nine-to-five job experience to start their own businesses. Some do it in order to pursue a life long dream, others to utilise a gift or talent, in order to earn some extra income.You do not even have to quit your job to go into business. You can be a business by your self (become a consultant) in an area of your expertise and increase your cash flow. Whatever the reason for going into business, it is important that you succeed at it.Your business will succeed when your capabilities meets opportunities in the market place. You will succeed when your products are of good quality and your service is excellent. But most of all your success can only be guaranteed when people know who you are, what you can do and where you are.Hence we believe you can increase your income and promote your business by going through 5 simp
    iew their organizations, the management and its operations.

    Using similar profiling framework as WorkACTIONS Map, this organizational profiling tool provokes a company to rethink the way they lead and manage human resources.

    To be more specific, there are various points of strategic reflections that would hasten senior management to use the Nature of Effective Organization (NEO) Profile as an information-gathering tool. The following points of strategic reflections include:

    1. High Turnover Rate. Many leaders and senior management of organizations tend to (or choose to) ignore the feelings/views of their employees. Many good employees have left their organizations to chart their career paths successfully with other companies (usually with their previous firm’s competitors) partly due to this reason. If companies do not act fast to curb the employees’ perception gap, this usually leads to a high turnover rate, notably in respect of the firm’s best talents.

    2. Lower Productivity & Profits. In general, when employees perceive that the organization does not listen and

    Taking the Sting Out of Employee Evaluations
    Employee evaluations serve an important purpose. They let both the employee and the company know how things are going. Ideally, they offer feedback, guidance and recognition; too often, though, they become just another drudgery and serve no real purpose. Here are some ways to improve the experience for both sides.For the Supervisor.1. The number one rule is that an employee must never be surprised by his or her evaluation. Good managers deliver evaluations regularly by praising areas where the employee excels and offering guidance and instruction when the employee falters. It's not fair to your staff to keep them in the dark about their work performance and then spring it on them once a year.2. Keep a written record on each employee. It doesn't have to be fancy, just a folder where you can jot down notes when Sally does something exceptional or when you h
    In the past, many organizations have relied on generic personality profiling tools to assess, recruit and manage their employees. Though these tools have garnered a certain measure of success, there were many flaws that needed to be addressed for increased workplace relevance.

    In view of these concerns, First Quatermain has developed THREE tools and has blended them into an integrated schema known as the Synergistic Organization of Unique People (S.O.U.P) Model.

    This integrated model has been developed holistically for application in a workplace context. The three tools are:

    1. WorkACTIONS Map

    2. WorkSMARTS Map

    3. Nature of Effective Organization (NEO) Profile

    Brief Descriptions

    WorkACTIONS Map:

    The WorkACTIONS Map was developed based on the premise that a human resource profile tool must:

    1. Be Relevant in a Workplace Context. It was discovered that there is a degree of dissimilarity in a person’s attitudes and behavior when at work, as compared to outside the workplace.

    For example, an employee who is very passionate about playing golf may not necessarily bring this passion and enthusiasm into his/her workplace.

    2. Focus on the Line of ACTIONS rather than just Personalities. In most profiling tools, potential employees are selected, based partly on the assessment of their suitable personalities. Though this can help increase the success of recruiting suitable talents, it is still rather myopic in nature.

    In contrast, the Map’s emphasis is on analyzing the individual’s thought processes and the line of actions he/she will undertake in problem solving.

    3. Support Organization’s Strategic HRM Framework. The WorkACTIONS Map (as part of the holistic SOUP Model) was developed to facilitate strategic human resource management within an organization.

    For example, senior management can use the Map to select suitable personnel when building project teams. As different strategies and environments call for a certain mix of people in a team, the Map can heighten the success rate of choosing the right people for the right situations.

    WorkSMARTS Map:

    Based on the seminal research work by Harvard’s Prof. Howard Gardner, First Quatermain has adapted and re-defined the concept of Multiple Intelligences for workplace relevance.

    Prof. Gardner's research states that there are several kinds of intelligences (or SMARTS) inherent and nurtured within an individual. This set of intelligences will determine the individual’s ways of carrying out certain tasks, learning styles, job preferences and more.

    WorkSMARTS Map consists of these FIVE types of Intelligences. They are:

    · Logical/Mathematical Intelligence

    · Visual/Vision Intelligence

    · Interpersonal Intelligence

    · Intrapersonal Intelligence

    · Linguistic Intelligence

    WorkSMARTS Map was developed for organizational use based on the following factors:

    1. Different SMARTS for Different Job Functions. With the application of WorkSMARTS Map, an organization can place the right people with the appropriate mix of intelligences for specific job functions and responsibilities.

    2. Unique set of SMARTS, Unique way of Organizational Learning. This realization will enable an organization to disseminate information effectively and develop appropriate corporate training methodology for the staff.

    For example, if the majority of the sales agents learn better through drawings and diagrams, a Sales Training program should avoid being too wordy, which may confuse them in their learning process.

    3. Diversity of SMARTS, United as ONE. The success of a company’s project management would require a melting pot of a variety of intelligences.

    For example, the effectiveness of a marketing project team will depend on the team’s make-up of the different kinds of SMARTS. A GREAT marketing team would usually comprise of members who are People-Smart (knowing how potential customers will feel and response), Word-Smart (how to write catchy slogans and taglines to attract the attention of the potential customers) and Logic-Smart (the step-by-step process of executing the plan).

    Nature of Effective Organization (NEO) Profile

    The Nature of Effective Organization (NEO) Profile serves as a 360° Feedback Survey for senior management to understand how their employees view their organizations, the management and its operations.

    Using similar profiling framework as WorkACTIONS Map, this organizational profiling tool provokes a company to rethink the way they lead and manage human resources.

    To be more specific, there are various points of strategic reflections that would hasten senior management to use the Nature of Effective Organization (NEO) Profile as an information-gathering tool. The following points of strategic reflections include:

    1. High Turnover Rate. Many leaders and senior management of organizations tend to (or choose to) ignore the feelings/views of their employees. Many good employees have left their organizations to chart their career paths successfully with other companies (usually with their previous firm’s competitors) partly due to this reason. If companies do not act fast to curb the employees’ perception gap, this usually leads to a high turnover rate, notably in respect of the firm’s best talents.

    2. Lower Productivity & Profits. In general, when employees perceive that the organization does not listen and

    Leveraging Your Internal Assets: Discover Your Strengths!
    Last month, while sitting with a client discussing her resum?, I realized she forgot one extremely important piece of information: her strengths. She focused on the work that she did and how her experiences could assist her in the future, but she forgot to describe those tasks and projects she could effortlessly handle and enjoy the most.When I asked her about this quality, she looked at me a bit puzzled. She explained that her strengths were her accomplishments. While achieving large goals is a definite strength, I explained to her how I use or leverage my strengths (strategizing, meeting and connecting people, thinking creatively, communicating, and being responsible) to my advantage. Since understanding my strengths, my life and business have never been so much fun.Step 1: Be open and positive.Assessing one's strengths is one of the most difficult thin
    ying golf may not necessarily bring this passion and enthusiasm into his/her workplace.

    2. Focus on the Line of ACTIONS rather than just Personalities. In most profiling tools, potential employees are selected, based partly on the assessment of their suitable personalities. Though this can help increase the success of recruiting suitable talents, it is still rather myopic in nature.

    In contrast, the Map’s emphasis is on analyzing the individual’s thought processes and the line of actions he/she will undertake in problem solving.

    3. Support Organization’s Strategic HRM Framework. The WorkACTIONS Map (as part of the holistic SOUP Model) was developed to facilitate strategic human resource management within an organization.

    For example, senior management can use the Map to select suitable personnel when building project teams. As different strategies and environments call for a certain mix of people in a team, the Map can heighten the success rate of choosing the right people for the right situations.

    WorkSMARTS Map:

    Based on the seminal research work by Harvard’s Prof. Howard Gardner, First Quatermain has adapted and re-defined the concept of Multiple Intelligences for workplace relevance.

    Prof. Gardner's research states that there are several kinds of intelligences (or SMARTS) inherent and nurtured within an individual. This set of intelligences will determine the individual’s ways of carrying out certain tasks, learning styles, job preferences and more.

    WorkSMARTS Map consists of these FIVE types of Intelligences. They are:

    · Logical/Mathematical Intelligence

    · Visual/Vision Intelligence

    · Interpersonal Intelligence

    · Intrapersonal Intelligence

    · Linguistic Intelligence

    WorkSMARTS Map was developed for organizational use based on the following factors:

    1. Different SMARTS for Different Job Functions. With the application of WorkSMARTS Map, an organization can place the right people with the appropriate mix of intelligences for specific job functions and responsibilities.

    2. Unique set of SMARTS, Unique way of Organizational Learning. This realization will enable an organization to disseminate information effectively and develop appropriate corporate training methodology for the staff.

    For example, if the majority of the sales agents learn better through drawings and diagrams, a Sales Training program should avoid being too wordy, which may confuse them in their learning process.

    3. Diversity of SMARTS, United as ONE. The success of a company’s project management would require a melting pot of a variety of intelligences.

    For example, the effectiveness of a marketing project team will depend on the team’s make-up of the different kinds of SMARTS. A GREAT marketing team would usually comprise of members who are People-Smart (knowing how potential customers will feel and response), Word-Smart (how to write catchy slogans and taglines to attract the attention of the potential customers) and Logic-Smart (the step-by-step process of executing the plan).

    Nature of Effective Organization (NEO) Profile

    The Nature of Effective Organization (NEO) Profile serves as a 360° Feedback Survey for senior management to understand how their employees view their organizations, the management and its operations.

    Using similar profiling framework as WorkACTIONS Map, this organizational profiling tool provokes a company to rethink the way they lead and manage human resources.

    To be more specific, there are various points of strategic reflections that would hasten senior management to use the Nature of Effective Organization (NEO) Profile as an information-gathering tool. The following points of strategic reflections include:

    1. High Turnover Rate. Many leaders and senior management of organizations tend to (or choose to) ignore the feelings/views of their employees. Many good employees have left their organizations to chart their career paths successfully with other companies (usually with their previous firm’s competitors) partly due to this reason. If companies do not act fast to curb the employees’ perception gap, this usually leads to a high turnover rate, notably in respect of the firm’s best talents.

    2. Lower Productivity & Profits. In general, when employees perceive that the organization does not listen and

    Leveraging Your Internal Assets: Discover Your Strengths!
    Last month, while sitting with a client discussing her resum?, I realized she forgot one extremely important piece of information: her strengths. She focused on the work that she did and how her experiences could assist her in the future, but she forgot to describe those tasks and projects she could effortlessly handle and enjoy the most.When I asked her about this quality, she looked at me a bit puzzled. She explained that her strengths were her accomplishments. While achieving large goals is a definite strength, I explained to her how I use or leverage my strengths (strategizing, meeting and connecting people, thinking creatively, communicating, and being responsible) to my advantage. Since understanding my strengths, my life and business have never been so much fun.Step 1: Be open and positive.Assessing one's strengths is one of the most difficult thin
    arvard’s Prof. Howard Gardner, First Quatermain has adapted and re-defined the concept of Multiple Intelligences for workplace relevance.

    Prof. Gardner's research states that there are several kinds of intelligences (or SMARTS) inherent and nurtured within an individual. This set of intelligences will determine the individual’s ways of carrying out certain tasks, learning styles, job preferences and more.

    WorkSMARTS Map consists of these FIVE types of Intelligences. They are:

    · Logical/Mathematical Intelligence

    · Visual/Vision Intelligence

    · Interpersonal Intelligence

    · Intrapersonal Intelligence

    · Linguistic Intelligence

    WorkSMARTS Map was developed for organizational use based on the following factors:

    1. Different SMARTS for Different Job Functions. With the application of WorkSMARTS Map, an organization can place the right people with the appropriate mix of intelligences for specific job functions and responsibilities.

    2. Unique set of SMARTS, Unique way of Organizational Learning. This realization will enable an organization to disseminate information effectively and develop appropriate corporate training methodology for the staff.

    For example, if the majority of the sales agents learn better through drawings and diagrams, a Sales Training program should avoid being too wordy, which may confuse them in their learning process.

    3. Diversity of SMARTS, United as ONE. The success of a company’s project management would require a melting pot of a variety of intelligences.

    For example, the effectiveness of a marketing project team will depend on the team’s make-up of the different kinds of SMARTS. A GREAT marketing team would usually comprise of members who are People-Smart (knowing how potential customers will feel and response), Word-Smart (how to write catchy slogans and taglines to attract the attention of the potential customers) and Logic-Smart (the step-by-step process of executing the plan).

    Nature of Effective Organization (NEO) Profile

    The Nature of Effective Organization (NEO) Profile serves as a 360° Feedback Survey for senior management to understand how their employees view their organizations, the management and its operations.

    Using similar profiling framework as WorkACTIONS Map, this organizational profiling tool provokes a company to rethink the way they lead and manage human resources.

    To be more specific, there are various points of strategic reflections that would hasten senior management to use the Nature of Effective Organization (NEO) Profile as an information-gathering tool. The following points of strategic reflections include:

    1. High Turnover Rate. Many leaders and senior management of organizations tend to (or choose to) ignore the feelings/views of their employees. Many good employees have left their organizations to chart their career paths successfully with other companies (usually with their previous firm’s competitors) partly due to this reason. If companies do not act fast to curb the employees’ perception gap, this usually leads to a high turnover rate, notably in respect of the firm’s best talents.

    2. Lower Productivity & Profits. In general, when employees perceive that the organization does not listen and

    Training Evaluation Made Easy
    The training world and its dog (and cat) have their own opinion on evaluation and assessment and we seem to hear the same argument time and time again. Usually around ROI and finding things to measure.Like many who got into Training, I done so, because I like helping people (ok, and showing off!!) I love getting up in front of an audience and empowering, inspiring and motivating them. On a one to one level, I love talking through the issue and seeing the lights come on as the person I’m coaching realises what they have to do.I did not (and I suspect many of you feel the same) get into training to do evaluation. Not that it isn’t important, far from it, its essential. But its just that, I suspect, trainers as a breed just don’t want to do it, sitting at a desk trying to find ways to measure training just doesn’t fit in.So this piece is not written by
    to disseminate information effectively and develop appropriate corporate training methodology for the staff.

    For example, if the majority of the sales agents learn better through drawings and diagrams, a Sales Training program should avoid being too wordy, which may confuse them in their learning process.

    3. Diversity of SMARTS, United as ONE. The success of a company’s project management would require a melting pot of a variety of intelligences.

    For example, the effectiveness of a marketing project team will depend on the team’s make-up of the different kinds of SMARTS. A GREAT marketing team would usually comprise of members who are People-Smart (knowing how potential customers will feel and response), Word-Smart (how to write catchy slogans and taglines to attract the attention of the potential customers) and Logic-Smart (the step-by-step process of executing the plan).

    Nature of Effective Organization (NEO) Profile

    The Nature of Effective Organization (NEO) Profile serves as a 360° Feedback Survey for senior management to understand how their employees view their organizations, the management and its operations.

    Using similar profiling framework as WorkACTIONS Map, this organizational profiling tool provokes a company to rethink the way they lead and manage human resources.

    To be more specific, there are various points of strategic reflections that would hasten senior management to use the Nature of Effective Organization (NEO) Profile as an information-gathering tool. The following points of strategic reflections include:

    1. High Turnover Rate. Many leaders and senior management of organizations tend to (or choose to) ignore the feelings/views of their employees. Many good employees have left their organizations to chart their career paths successfully with other companies (usually with their previous firm’s competitors) partly due to this reason. If companies do not act fast to curb the employees’ perception gap, this usually leads to a high turnover rate, notably in respect of the firm’s best talents.

    2. Lower Productivity & Profits. In general, when employees perceive that the organization does not listen and

    What are Intelligent Numbers?
    Marketing Numbers UKMarketing numbers, already prolific in the United States, are quickly gaining popularity in the UK. They are emerging as a powerful business tool that many organisations should not be without. These are special telephone numbers which may be used to eliminate geographical barriers, generate revenue and strengthen brand presence.The major advantage for businesses of marketing numbers is that they are generally supplied with powerful number translation services such as voice and fax to email, time of day routing, call and fax broadcast, follow me or hunt group facilities and other valuable call handling functionality. Information about inbound calls (date, time, geographical area, duration) provides valuable marketing information to the business.Freephone NumbersFreephone numbers - typically with the 0800 prefix - are free of char
    iew their organizations, the management and its operations.

    Using similar profiling framework as WorkACTIONS Map, this organizational profiling tool provokes a company to rethink the way they lead and manage human resources.

    To be more specific, there are various points of strategic reflections that would hasten senior management to use the Nature of Effective Organization (NEO) Profile as an information-gathering tool. The following points of strategic reflections include:

    1. High Turnover Rate. Many leaders and senior management of organizations tend to (or choose to) ignore the feelings/views of their employees. Many good employees have left their organizations to chart their career paths successfully with other companies (usually with their previous firm’s competitors) partly due to this reason. If companies do not act fast to curb the employees’ perception gap, this usually leads to a high turnover rate, notably in respect of the firm’s best talents.

    2. Lower Productivity & Profits. In general, when employees perceive that the organization does not listen and response to them effectively, distrust and low morale will ensue. This will affect the employees’ motivation and decrease productivity and eventually, lower profits.

    3. Strategic Mis-Communication. As the employees on the ground are the true experts in their specific areas, they are the best people to understand and response to market changes. With the absence of good communication outlets between the employees, senior management may not be able to develop sound organization strategies for market relevance.

    The Confluence of the Three Strategic Tools The rationale of fusing the three tools as an integrated model is simple and direct. With WorkACTIONS & WorkSMARTS Maps, an organization is well equipped to assess and employ new employees, and also to manage the existing human resource adaptively.

    WorkACTIONS + WorkSMARTS =Putting your Employees’ SMARTS to ACTIONS!

    While the following tools can help narrow the risk of errors in personnel recruitment and strategic management of talents, it is only half the battle won.

    More importantly, how does an organization retain the talents that they have carefully selected and trained?

    By using the Nature of Effective Organization Profile, a company can better understand their employees and response effectively to their needs. This will help in retaining and motivating the best talents through developing appropriate corporate culture and working environments.

    In a nutshell, the S.O.U.P Model would eventually help in accelerating the growth and profitability of your organization.

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