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Casual Articles - Your Credibility: Essential To Your Success
While it is very common to see home-based businesses promoted throughout the internet, most of us are aware of the fact that many if not most of those opportunities are either bogus or far too difficult to capitalize on. Count me in as a skeptic when I found a website touting my
I have no financial interest in the success of Bag The Elephant by Steve Kaplan. I have never met Steve nor John E. Peppers, the former P&G Chairman and CEO who wrote the forward.Few books allow for the techniques of big business to be translated into scaleable tools and t
Allow me to first clarify my basic definition of credibility; it is your ability to exhibit honesty, knowledge, and dependability to your buyers, online, or through your neighborhood storefront.
Unfortunately, potential customers do not always take the time to evaluate each element of your Credibility and make their decision on a single factor. For instance, most of us have clicked on a link only to be taken to a website which had mixed text, random clipart work, misspelled words, and bold red headlines indicating something like; BEST DEALS ON THE INTERNET! I know when I reach a site like that I “click-off” as quickly as I clicked on, never finding out if the owner is honest or dependable.
Remember your parents telling you to dress and act nice when you are meeting someone for the first time. Why? because first impressions are important, the same goes for achieving success in your business. You can be an expert in your field, but if you or your assistant answers the phone from a new customer as if they interrupted your sleep, or flippantly reply to an email inquiry chances are you will lose the customer and never have the opportunity to demonstrate
Communication with Asian countries has become quite convenient with the advent of internet telephony and acceptance of working odd hours.There is an unspoken protocol to follow when outsourcing creative design or web site design work to Asia. Some of these come over a perio
Unfortunately, potential customers do not always take the time to evaluate each element of your Credibility and make their decision on a single factor. For instance, most of us have clicked on a link only to be taken to a website which had mixed text, random clipart work, misspelled words, and bold red headlines indicating something like; BEST DEALS ON THE INTERNET! I know when I reach a site like that I “click-off” as quickly as I clicked on, never finding out if the owner is honest or dependable.
Remember your parents telling you to dress and act nice when you are meeting someone for the first time. Why? because first impressions are important, the same goes for achieving success in your business. You can be an expert in your field, but if you or your assistant answers the phone from a new customer as if they interrupted your sleep, or flippantly reply to an email inquiry chances are you will lose the customer and never have the opportunity to demonstrate
Ok, so you’ve determined that you have the right skills and qualities to do your job effectively from home. You’re sure that your job is well suited to telecommuting. Now you just need your boss to agree that this is a great idea, but how?The best approach is to make a
Remember your parents telling you to dress and act nice when you are meeting someone for the first time. Why? because first impressions are important, the same goes for achieving success in your business. You can be an expert in your field, but if you or your assistant answers the phone from a new customer as if they interrupted your sleep, or flippantly reply to an email inquiry chances are you will lose the customer and never have the opportunity to demonstrate
Who is an e-mail customer service representative?This is a management or a company agent that does customer relations via the internet or e-mails. His principal duty is to represent his employer and the company at large. He does this by replying e-mail inquires and answerin
Remember your parents telling you to dress and act nice when you are meeting someone for the first time. Why? because first impressions are important, the same goes for achieving success in your business. You can be an expert in your field, but if you or your assistant answers the phone from a new customer as if they interrupted your sleep, or flippantly reply to an email inquiry chances are you will lose the customer and never have the opportunity to demonstrate
Some time ago we had the privilege of working with a major UK government department to help them redefine leadership and to reappraise how they develop and encourage leaders. Faced with considerable challenges by the environment in which they operate and by their political master
If your business goal is to become successful then evaluate your Credibility by asking yourself:
• Is my website or storefront demonstrating a positive first impression of credibility
• Do I, and my employees, continuously respond to customers in a professional manner
• Are my products high quality, and my services dependable
• Am I honest with my customers on price and services I can deliver
• Do I have a way to measure how satisfied my customers are (If not you need one)
• If I was one of my customers, would I be satisfied enough to recommend my business to others
Remember, it is more expensive to get new customers, than to satisfy existing customers. Maintain your Credibility and your customers will come, more importantly they will stay your customer.
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