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  • Casual Articles - Online Website Feedback Surveys - The Questions You Need to Ask

    Be A Stranger With Coffee and Doughnuts at 2AM
    We’ve all seen the news stories of the people lined up for hours outside retail stores waiting for a shot at the limited supply hot holiday toy or the mass of people ready to grab up all the holiday season sale goods that they can cram into the nearest shopping cart.In fact, at some point or another, we’ve each probably contributed to the crazed rush of humanity that gets up before the crack of dawn to be at our favorite retailer right when they open on sale day. You may have even drug a sleeping bag and lawn chair out of your trunk to reserve your spot in line the night before a grand opening, product launch or super sale.Well, this year, I suggest that you arm yourself with some warm coffee, doughnuts, a friendly attitude and a stack of business cards and take advantage of the incredible opportunity that is presenting itself. As an independent mortgage originator (or any anyone else hoping to gain some low cost
    ks to external, related web sites. Broken links or links that take the user to the wrong page are something you want to avoid at all costs because it makes your web site look unprofessional and is frustrating for the visitor. Also, as search engines crawl through your site, if the spiders find bad links, it could affect your rankings. You need to ask your visitors if they had any problems linking to particular pages and, if so, which page they were on and what link they clicked.

  • Expected number of return visits per year
    Depending on your website, this can also be a key to your success. Whether or n
    In the Spirit of Service
    The ‘Spirit of Service’ Award is given to uniquely deserving teams and individuals who go way beyond the call of duty to serve, aid or comfort the heart of another human being.One worthy winner is an unnamed night nurse in the maternity ward of a nearby hospital.A new father wrote to me with this report:‘My experience at the hospital was very positive. I was staying over with my wife after the delivery. One night I had a headache (maybe from the lack of sleep and being a first-time parent). I asked one of the staff for a pain reliever. She gave me a neck rubdown for a few minutes instead! That really made me feel better, and no need for medication. I was impressed that the staff went out of her way to satisfy a “customer”, even when I wasn’t the baby or the mother. Is that good customer service or what?’You bet it is! Three key characteristics of an ‘UP Your Service Mindset’ are: abundant generosity, g
    A website feedback survey is the simplest, but most effective way, to gather valuable information about your website. Your website won’t have nearly the impact if your visitors aren’t satisfied or, worst yet, find the site hard to navigate, slow, or can’t find what they are looking for! If they visit once and never return, you’ve lost a potential source of revenue and name recognition.

    But what should you ask? Sitting down to write a survey is not always as easy as it sounds. It is extremely important to ask the right type of questions that elicit the kind of actionable information you need to improve your company’s website. Once armed with valuable response data, you can enact improvements to ensure continuous "hits" to your home page.

    Some of the main topics you need to include as questions in a website feedback survey include:

    1. Ease of navigation
      Your website must make it easy for your visitors to find the information they are seeking. This is a critical issue with a major impact on your website design. If it is too difficult for visitors to find links, menus, or other navigation interfaces, then they will become frustrated and not return.

    2. Value of information found
      Assuming the visitor has found what they were looking for, did they find the information of value or informative?

    3. Accuracy of information
      This topic is closely related to value of information found. For example, visitors may want to know if the information is current or updated regularly.

    4. Quality of writing
      This measure lets you know if the writing was professional, punchy, exciting, funny, or whatever tone your company wants to portray on the website. It is important to know if the visitors find the copy interesting or easy to understand.

    5. Quality of graphics
      The quality or appearance of the images on the website can have a major impact on the satisfaction of users. Many people browsing through a website are in a hurry or have already spent time searching other sites. If the visuals grab the visitor’s attention, he or she may stay longer to find the information they need. The amount of time it takes the graphics to load on the visitor’s computer is another thing you need to know, because a lot of visitors will not wait for graphics to display if it takes too long.

    6. Reliability of links
      This refers to links to other pages on your site or links to external, related web sites. Broken links or links that take the user to the wrong page are something you want to avoid at all costs because it makes your web site look unprofessional and is frustrating for the visitor. Also, as search engines crawl through your site, if the spiders find bad links, it could affect your rankings. You need to ask your visitors if they had any problems linking to particular pages and, if so, which page they were on and what link they clicked.

    7. Expected number of return visits per year
      Depending on your website, this can also be a key to your success. Whether or no
      Business Coaches, Avoid Failure and Achieve Real Success
      The vast majority of people whose success depends on their ability to market, sell, and deliver their services will not realize their financial potential. In fact most fail altogether. They are forced to give up on their dream of being an independent professional and return to their day job.But it doesn't have to be that way!After a quarter of a century marketing, selling, and delivering professional services to business owners - I know what works and what doesn't. I've seen hundreds of people who are smarter, with better sales skills, more training, and with more potential than me, fall by the wayside along the way.I learned that business owners do not care how smart we are or how many credentials we have after our name. They are really only interested in what you can do for them in exchange for the time and money they are investing with you.So, you must be able to articulate your specific bankable be
      . Once armed with valuable response data, you can enact improvements to ensure continuous "hits" to your home page.

      Some of the main topics you need to include as questions in a website feedback survey include:

      1. Ease of navigation
        Your website must make it easy for your visitors to find the information they are seeking. This is a critical issue with a major impact on your website design. If it is too difficult for visitors to find links, menus, or other navigation interfaces, then they will become frustrated and not return.

      2. Value of information found
        Assuming the visitor has found what they were looking for, did they find the information of value or informative?

      3. Accuracy of information
        This topic is closely related to value of information found. For example, visitors may want to know if the information is current or updated regularly.

      4. Quality of writing
        This measure lets you know if the writing was professional, punchy, exciting, funny, or whatever tone your company wants to portray on the website. It is important to know if the visitors find the copy interesting or easy to understand.

      5. Quality of graphics
        The quality or appearance of the images on the website can have a major impact on the satisfaction of users. Many people browsing through a website are in a hurry or have already spent time searching other sites. If the visuals grab the visitor’s attention, he or she may stay longer to find the information they need. The amount of time it takes the graphics to load on the visitor’s computer is another thing you need to know, because a lot of visitors will not wait for graphics to display if it takes too long.

      6. Reliability of links
        This refers to links to other pages on your site or links to external, related web sites. Broken links or links that take the user to the wrong page are something you want to avoid at all costs because it makes your web site look unprofessional and is frustrating for the visitor. Also, as search engines crawl through your site, if the spiders find bad links, it could affect your rankings. You need to ask your visitors if they had any problems linking to particular pages and, if so, which page they were on and what link they clicked.

      7. Expected number of return visits per year
        Depending on your website, this can also be a key to your success. Whether or n
        Where Can People Find Information About Starting A Business?
        Approximately 200,000 new businesses are started each year. More people are expected to start a business for themselves this year than ever before. With economic fluctuations rippling through the business world, more and more people are getting laid off every day.People often need help finding the information they need to become a successful business owner; especially first time business owners.The following 10 points of information further explain the kinds of detailed, practical business information that are available:1. Business StartupsThere is tons of information on how to start a business, but almost nothing on starting a SPECIFIC KIND of business. We have scoured the Internet for just this kind of information and brought it all together in one, convenient, easy to use location.2. Home-based BusinessAccording to the latest census information (2002), the number of businesses with one
        visitor has found what they were looking for, did they find the information of value or informative?

      8. Accuracy of information
        This topic is closely related to value of information found. For example, visitors may want to know if the information is current or updated regularly.

      9. Quality of writing
        This measure lets you know if the writing was professional, punchy, exciting, funny, or whatever tone your company wants to portray on the website. It is important to know if the visitors find the copy interesting or easy to understand.

      10. Quality of graphics
        The quality or appearance of the images on the website can have a major impact on the satisfaction of users. Many people browsing through a website are in a hurry or have already spent time searching other sites. If the visuals grab the visitor’s attention, he or she may stay longer to find the information they need. The amount of time it takes the graphics to load on the visitor’s computer is another thing you need to know, because a lot of visitors will not wait for graphics to display if it takes too long.

      11. Reliability of links
        This refers to links to other pages on your site or links to external, related web sites. Broken links or links that take the user to the wrong page are something you want to avoid at all costs because it makes your web site look unprofessional and is frustrating for the visitor. Also, as search engines crawl through your site, if the spiders find bad links, it could affect your rankings. You need to ask your visitors if they had any problems linking to particular pages and, if so, which page they were on and what link they clicked.

      12. Expected number of return visits per year
        Depending on your website, this can also be a key to your success. Whether or n
        Preprinted Bar Code Labels
        Bar code labels that are manufactured by companies and are retailed to other establishments are called preprinted bar code labels. Preprinted bar code labels are bought and used by establishments that do not have infrastructure to make their own.Preprinted bar code labels are encoded using computers and sequentially numbered by the companies that manufacture them. These labels are designed on special vinyl stickers with adhesives that make them durable for a longer time. They can be designed in both line and dot formats.Sellers of preprinted bar code labels use three main techniques to manufacture labels – film master/printing plate, ion deposition and photocomposition. The first method is like normal printing techniques, where a template of the bar code is prepared and then printed in bulk amounts. Ion deposition technique uses electrolytic deposition of particles on a moving insulating drum to give the impression
        aphics
        The quality or appearance of the images on the website can have a major impact on the satisfaction of users. Many people browsing through a website are in a hurry or have already spent time searching other sites. If the visuals grab the visitor’s attention, he or she may stay longer to find the information they need. The amount of time it takes the graphics to load on the visitor’s computer is another thing you need to know, because a lot of visitors will not wait for graphics to display if it takes too long.

      13. Reliability of links
        This refers to links to other pages on your site or links to external, related web sites. Broken links or links that take the user to the wrong page are something you want to avoid at all costs because it makes your web site look unprofessional and is frustrating for the visitor. Also, as search engines crawl through your site, if the spiders find bad links, it could affect your rankings. You need to ask your visitors if they had any problems linking to particular pages and, if so, which page they were on and what link they clicked.

      14. Expected number of return visits per year
        Depending on your website, this can also be a key to your success. Whether or n
        Work Styles - Mix And Match For The Most Effective Style
        Jane and Bob have their team, and they are very happy with them. They understand each team member's work style, and now they can eliminate and minimize any negative impact caused by putting together people whose work styles are not complementary. In addition, Jane and Bob can actually use their understanding of work styles to create a more cohesive team.Let's find out what Jane and Bob already know.When Jane and Bob talk about work styles, they're referring to each team member's work style, how he or she gets work done, as well as leadership work styles, how leaders lead.Leadership work styles include authoritative/decisive - This leader is a take charge type, confident, and decisive. She delegates details and responsibilities well, and has a great demand for perfection. Think "take charge!"persuasive - This leader type ge
        ks to external, related web sites. Broken links or links that take the user to the wrong page are something you want to avoid at all costs because it makes your web site look unprofessional and is frustrating for the visitor. Also, as search engines crawl through your site, if the spiders find bad links, it could affect your rankings. You need to ask your visitors if they had any problems linking to particular pages and, if so, which page they were on and what link they clicked.

      15. Expected number of return visits per year
        Depending on your website, this can also be a key to your success. Whether or not someone is likely to return to your website is a key indicator of how useful or helpful your site was. If you want repeat business and you get a low score from this question, you need to improve the site and provide reasons for the visitor to return.

      16. How the page was found
        This is beneficial to your company’s future marketing plans because it helps you focus on the success of your web presence campaign. It helps you understand if people are reaching you through certain search engines, advertisements, links from other website, etc. If you are spending money on advertising and people are not reaching you via the ads, then you might want to refocus your marketing campaign.

      17. Browser used
        This question will help you design or maintain a website that is compatible with the most common browsers your visitors use. Each web browser can have its own unique features and behaviors so knowing the browser and version number that people are using is very important. There are some web analysis tools that can provide you with this information as well.

      18. Connection speed/type
        This topic is related to the browser type in that it helps you design a site that suits the majority of your visitors. If everyone visiting your site is using a dial-up modem, you will want to design a site that has fewer graphics, less reliance on video or flash animation, and so forth.

      19. Likelihood of a return visit
        This is key for determining repeat customers or one-time-only visits. This question is a good measure of customer satisfaction.

      20. Areas of improvement
        A question that gives the visitor a place to write-in additional comments is extremely useful to find out exactly what the visitor thought about your site--in their own words. This is very important if you want to truly understand what information a visitor couldn’t find, why they visited the site, why they might not want to return, etc.

      21. Overall rating of the web site
        Usually asked towards the end of the survey, this question brings it all together and lets you know the overall opinion the visitor has about your site.

      22. Interest in receiving updates by e-mail
        Asking a question about interest in further contact with your company lets you know not only whether or not you have a potential customer lead, but also whether that person is interested in what you offer.

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