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Casual Articles - Fear Factor
Maybe you heard that horses sweat, men perspire and women glow. But in the boardroom everyone who presents sweats – some more than others. If you are in management or want to be, you will need to present in the boardroom. This is the worst place to present. First understand why it is that way. Then use these techniques to be more successful when you present in the boardroom.Beware of Boardroom LandminesCulture The boardroom is a place of punishment. It is where management and executives go to thrash the last bad quarter results and beat up somebody. Whoever presents today in the boardroom is the target for today’s flogging. Hence just entering the boardroom stirs up a defensive and offensive attitude in most meeting attendees. They are ready to
For example, Jane became VP of a small consulting team after a merger. She was well respected for her leadership and determined to
One person tells another, who tells another, who tells another and so on. You get the idea. Let’s see how to make that an actuality.You have a great company and you provide the highest level of customer service. But as the old clich? says: "A happy customer tells a friend, an unhappy customer tells 10 friends." You don’t have to worry about the unhappy customer telling 10 friends because you always do a great job and keep your customers happy. But how do you increase the number of friends that your happy customers are sending your way?Plain and simple: You are going to have to reward them.The reason that happy customers don’t tell many other people about your service is because most customers EXPECT good customer service so the companies that pro
The way to diminish fear in the workplace is direct and clear communication. This is often more easily said than done however. Even leaders with the best intentions wind up sending mixed messages, what experts in organizational behavior call meta messages. How so? The way in which you couch the message itself—the words you use, your manner of speaking—communicates additional, sometimes conflicting information. Whom you communicate with sends another message—and whom you exclude sends still another.
For example, Jane became VP of a small consulting team after a merger. She was well respected for her leadership and determined to m
Have you met service providers who are frustrated, tired or just burnt out?They may look frantic or exhausted. They may sound sad or just plain bored.Their pride in service has faded away and their passion has all but disappeared. They are just going through the motions, watching the clock, earning a living and waiting for the day’s demise.Have you met one of these tired men or women? Have you ever been one?Serving others is the essence of a fulfilling business and social life. But service requires a contribution, an exchange of energy between two players. You can’t serve others well unless you’ve learned to serve yourself.Key Learning PointIf you are too worn out to serve with a smile on your face and a glow of goodness in you
The way to diminish fear in the workplace is direct and clear communication. This is often more easily said than done however. Even leaders with the best intentions wind up sending mixed messages, what experts in organizational behavior call meta messages. How so? The way in which you couch the message itself—the words you use, your manner of speaking—communicates additional, sometimes conflicting information. Whom you communicate with sends another message—and whom you exclude sends still another.
For example, Jane became VP of a small consulting team after a merger. She was well respected for her leadership and determined to
Analytical ferrography is frequently excluded from oil analysis programs because of its comparatively high price and a general misunderstanding of its value. The test procedure is lengthy and requires the skill of a trained analyst. As such, there are significant costs in performing analytical ferrography not present in other oil analysis tests.But, if time is taken to fully understand what analytical ferrography uncovers, most agree that the benefits significantly outweigh the costs and elect to automatically incorporate it when abnormal wear is encountered.Principle To perform analytical ferrography, the solid debris suspended in a lubricant is separated and systematically deposited onto a glass slide. The slide is examined under a microscope to
The way to diminish fear in the workplace is direct and clear communication. This is often more easily said than done however. Even leaders with the best intentions wind up sending mixed messages, what experts in organizational behavior call meta messages. How so? The way in which you couch the message itself—the words you use, your manner of speaking—communicates additional, sometimes conflicting information. Whom you communicate with sends another message—and whom you exclude sends still another.
For example, Jane became VP of a small consulting team after a merger. She was well respected for her leadership and determined to
The reason most people never reach their goals is that they don't define them, or ever seriously consider them as believable or achievable. Winners can tell you where they are going, what they plan to do along the way, and who will be sharing the adventure with them. - Denis WatleyStep Four to Achieving Career Joy - Commit to ActionWhat came up for you when you were taking inventory? Were there any themes that kept emerging? How did it feel to wave your realistic magic wand and say what you want? For some people the answer is scary and by saying what they want, they suddenly feel a responsibility for achieving it and realize that if they don't, they only have themselves to blame.I think that is a pretty powerful concept actually becaus
For example, Jane became VP of a small consulting team after a merger. She was well respected for her leadership and determined to
Problems arise in every job and in every industry. What did you do to prove you were the solution to those problems? I can tell the last job title of every person that walks into my classroom before I speak to them. They were problem solvers until they no longer offered a solution to a particular problem and that is why they were let go. And I know what their next job title is going to be. They will be a problem solver again. When you come at a job search from that angle, it makes the task very easy. Study a company. Discover what their problems are, determine how you can solve that problem and convey that you’re the solution. Bingo, you have a job! Bottom Feeders miss this point every time because they are so focused on their own problems.Keep this next point f
For example, Jane became VP of a small consulting team after a merger. She was well respected for her leadership and determined to make the integration as smooth as possible. She assured team members that she would meet with them and keep everyone in the loop. Soon, however, Jane was being pulled into meetings with her new boss, leaving her direct reports without a leader. She was also traveling more. She sent emails, assuring everyone that all was well and promising to get back to them later.
Jane thought she was being a good leader. She was absorbed by what she felt was the most important priority – getting the story of the new merger clear with her boss. But the mixed message of assurances to her direct reports and her unavailability proved destructive.
Within a short time, her team was disconnected from the acquisition activities. They started to talk to people throughout the company, and got more mixed messages about what was going on. Within a few months, rumors of worst-case sce
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