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Casual Articles - What is Body Language
The prosperity and popularity of successful companies is obviously the result of continuous training. Without proper sales training, a business is unable to stand out from the rest, thus having poor exposure and low credibility on the market. In order to achieve and maintain the success of their companies, business owners need to make sure that all their team members benefit from frequent sales training. While a short sales training course or seminary can familiarize your sales staff with the fundamentals of sales, the long-term success of your business can only be
What does it means for us to be loyal to our customers? First of all it seems to be easier to take for granted customers loyalty to us and bemoan what we think is a lack of loyalty to us. Each repeat order from a customer can be a sign of their loyalty. Customers who change jobs and continue to use us are also signs of loyalty. Customers who use another vendor for a project because of price are not lacking loyalty; rather we have not provided enough value to justify our increased price. The point is this:It is not that there are customers out there who
Humans have the tendencey to communicate with each other. This can happen in obvious and in not so obvious ways. We speak, we write. However, we can also communicate without even using words at all. If words are used to communicate content, this nonverbal communication speaks about our relatishonsips. This is probably even more important than getting the message across. We are meta-communicating - communicating about communication! When words just don’t do it
When we are talking to a person we also need to make it clear how the content of our message is to be interpreted. The way we do this speaks about the relationship we have to this person, or at least the way we think of this person. Words cannot do this. It is easier to show than it is to speak about ou
So you’ve decided to go out on your own as an IT consultant? Perhaps you want to be your own boss, work when you want, and of course there’s the money. You’ve got the skills and experience to do the job. Is that all you need? Not quite!The scary thing is now you have to go out and find some clients. You may belong to an agency that supplies consultants, but you’ve still got to persuade the client that you’re the best man or woman for the job.A business relationship between a consultant and a client is like any other relationship – it needs to be based
When we are talking to a person we also need to make it clear how the content of our message is to be interpreted. The way we do this speaks about the relationship we have to this person, or at least the way we think of this person. Words cannot do this. It is easier to show than it is to speak about ou
Imagine you are about to embark on a trip of a lifetime. You’ve received brochures for a luxury resort. The rooms are lavish; the grounds impeccable. Photos of the restaurant’s signature dishes look delectable. You’re sold.You go to the hotel. The room is musty and a tad dirty. The food is barely passable. Service is brusque and spotty at best. When you complain to management, you’re met with indifference, or worse, silence. You leave disillusioned and disgusted. For all the resort’s slick marketing, they’ve fallen woefully short.Branding goes well bey
When we are talking to a person we also need to make it clear how the content of our message is to be interpreted. The way we do this speaks about the relationship we have to this person, or at least the way we think of this person. Words cannot do this. It is easier to show than it is to speak about ou
Since the 1940s research into human behaviour has suggested that people are motivated by a number of different needs, at work and in their personal life. Recognising and satisfying these needs will help you to get the best from people.Several motivation theories work on the assumption that given the chance and the right stimuli, people work well and positively. As a manager, be aware of what these stimuli or “motivational forces” are. Theorist Abraham Maslow grouped them into five areas. The first is physiological needs, and these are followed by further need
When we are talking to a person we also need to make it clear how the content of our message is to be interpreted. The way we do this speaks about the relationship we have to this person, or at least the way we think of this person. Words cannot do this. It is easier to show than it is to speak about ou
It is easy to create a loyalty program but it is very difficult to assure that the created program will work your way. Since your aim is to retain costumers and provide them the reason to keep on coming back to use your services or buy your products for as long as possible, there are several factors that your costumer loyalty programs should possess to ensure success.Defined Objectives. The success of costumer loyalty program can only be determined through the objectives that are defined beforehand. And the objectives must be defined concretely. This means th
Are we aware?
Most of the body language is communicated on an unconscous level. Yet it has an extensive influence to the quality of our
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