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  • Casual Articles - Cross-Cultural Communication Lessons From The Academy Award Winner CRASH

    How Do You Communicate With Your Customers?
    Andy Weekes emailed me with this story:I thought you would like to see the following, received by a friend from an online CD retailer in the US, after his order was dispatched.It made me laugh out loud, and shows that in so many cases creating an impression costs little more than a few choice words (quite a few in this case).Enjoy!—-------------------Your CD has been gently taken from our CD Baby shelves wi
    Fear-based behavior comes out when we least suspect it as we experience racism, ageism, wealth-ism, homophob-ism or any number of "isms" and can't believe it's happening to us, inside of us, around us, or worst case that it's actually perpetrated by us---even today.

    Kenneth Turan, film critic for the LA T

    Dealing with Marginal Performers: The Therapeutic Approach
    --PREPARATION: The purpose of the therapeutic approach is to spark an employee toward improved performance through counseling. The manager’s goal is to help the employee recognize the existence of a problem, accept the need for change, and formulate his or her own program for improvement. The manager should critically assess his or her own attitudes and opinions. It is important to try to eliminate all personal bias and prejudice or at least b
    On the morning after the Academy Awards, I awoke with a question on my mind: "What do movies do best?" Do they help us understand the challenges others face? Do they teach us about other cultures and diverse backgrounds, or do they just make us feel good? While all of those answers are true, consider this: movies allow us to work out our own emotional issues through the actions of the characters on screen.

    When CRASH won the Academy Award for Best Picture recently, I was thrilled. Why? Because the movie did what it was supposed to do. It made a whole lot of people "uncomfortable." For some, it evoked memories of their own discrimination experiences; for others, it calls to mind their own biased behavior or that of someone close to them. But is that enough?

    Of course it's not enough. Now, it's up to you and to me and to anyone, left with emotional questions to answer after seeing the film, to take action and expand their understanding. What do we do with unconscious fears and unspoken prejudices the movie uncovered? If we don't find them, understand them and deal with them, we end up repeating behavior that creates cross-cultural misunderstandings (see more on cross-cultural communication at www.DrJoAnnPina.com ).

    Fear-based behavior comes out when we least suspect it as we experience racism, ageism, wealth-ism, homophob-ism or any number of "isms" and can't believe it's happening to us, inside of us, around us, or worst case that it's actually perpetrated by us---even today.

    Kenneth Turan, film critic for the LA Ti

    So What's The Big Deal In A Name Anyway?
    You want to know how these guru's are making money??They spend a lot of time and effort to achieve good product and name recognition.People may forget your site, they may forget the name of your ezine, but they won't forget your name if you know some good way to gain name recognition.EmailWhen sending out email, make sure your name appears in the Senders area. Not an email address but your full name.When you
    es allow us to work out our own emotional issues through the actions of the characters on screen.

    When CRASH won the Academy Award for Best Picture recently, I was thrilled. Why? Because the movie did what it was supposed to do. It made a whole lot of people "uncomfortable." For some, it evoked memories of their own discrimination experiences; for others, it calls to mind their own biased behavior or that of someone close to them. But is that enough?

    Of course it's not enough. Now, it's up to you and to me and to anyone, left with emotional questions to answer after seeing the film, to take action and expand their understanding. What do we do with unconscious fears and unspoken prejudices the movie uncovered? If we don't find them, understand them and deal with them, we end up repeating behavior that creates cross-cultural misunderstandings (see more on cross-cultural communication at www.DrJoAnnPina.com ).

    Fear-based behavior comes out when we least suspect it as we experience racism, ageism, wealth-ism, homophob-ism or any number of "isms" and can't believe it's happening to us, inside of us, around us, or worst case that it's actually perpetrated by us---even today.

    Kenneth Turan, film critic for the LA T

    Discover How To Avoid Your Business Becoming Out of Control
    The small business owner will encounter problems from time to time that are outside of the owner’s skill set. The comfort zone in which the business owner has previously operated may have been disturbed and in many cases cash, or lack of it, is a major contributory factor of the concern. Quite possibly the owner is working alone, no one with financial or business management acumen to discuss the matter with other than maybe the
    their own discrimination experiences; for others, it calls to mind their own biased behavior or that of someone close to them. But is that enough?

    Of course it's not enough. Now, it's up to you and to me and to anyone, left with emotional questions to answer after seeing the film, to take action and expand their understanding. What do we do with unconscious fears and unspoken prejudices the movie uncovered? If we don't find them, understand them and deal with them, we end up repeating behavior that creates cross-cultural misunderstandings (see more on cross-cultural communication at www.DrJoAnnPina.com ).

    Fear-based behavior comes out when we least suspect it as we experience racism, ageism, wealth-ism, homophob-ism or any number of "isms" and can't believe it's happening to us, inside of us, around us, or worst case that it's actually perpetrated by us---even today.

    Kenneth Turan, film critic for the LA T

    Good Answers/Bad Answers: Tell Interviewers About Obstacles You've Overcome
    Many times when I'm coaching people, I ask them to think of a time when they had to overcome an obstacle and I get a blank stare. For some people this is a tough one. When we hear the words--overcoming obstacles--we think of learning to walk again after a terrible car accident, or climbing to the top of Mt. Everest--and then despair because we haven't done any of those things.The Overcoming Obstacle example in the can be something as
    d their understanding. What do we do with unconscious fears and unspoken prejudices the movie uncovered? If we don't find them, understand them and deal with them, we end up repeating behavior that creates cross-cultural misunderstandings (see more on cross-cultural communication at www.DrJoAnnPina.com ).

    Fear-based behavior comes out when we least suspect it as we experience racism, ageism, wealth-ism, homophob-ism or any number of "isms" and can't believe it's happening to us, inside of us, around us, or worst case that it's actually perpetrated by us---even today.

    Kenneth Turan, film critic for the LA T

    Discover How to Get a Free Resume Template (2)
    Free Resume Templates are in such demand that it's very clear to me as a professional career coach and CV/Resume writer that there is still a great deal of mystery as to what a good CV/Resume should look like.When I last wrote about how you could get hold of your own free resume templates, there was such a great response that I realised I would have to do more. My first article about 'Free Resume Templates' was viewed a
    Fear-based behavior comes out when we least suspect it as we experience racism, ageism, wealth-ism, homophob-ism or any number of "isms" and can't believe it's happening to us, inside of us, around us, or worst case that it's actually perpetrated by us---even today.

    Kenneth Turan, film critic for the LA Times, suggests that CRASH is a "feel-good movie about racism… a film that could make you believe that you had done your moral duty and examined your soul when in fact you were just getting your buttons pushed." He used this as a reason that "liberal" Academy voters chose CRASH over BROKEBACK MOUNTAIN for the Best Picture Academy Award.

    Both movies made people distinctly uncomfortable. My Diversity partner, Dr. Jo Ann Pi?a, and I submit that CRASH pushed more buttons. More people identified with the discomfort of CRASH. We ask, "What's wrong with a little button pushing if it pushes people out of their comfort zones and into change?" Now the job to be done is to bridge the learning and understandings we garnered from CRASH and apply them to our lives and our businesses or the movie's mission has been wasted and we will prove Kenneth Turan's pessimistic view to be right. Button pushing can be manipulative or it can be healing; it's our choice.

    What can you do now? Listen to the prejudiced voices in your own head-they create cultural blocks (see more on blocks at www.BlockedtoBlockbuster.com ). Notice the way you interact with others. Who do you choose to be with? Are the people similar to you or different than you? If you

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