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Casual Articles - Hospitals - Creating a Friendly Work Environment
About Gradual And Radical Changes
We all have been involved in changes. A simple move from one house to a new one count as a real experience. What did you most (dis)like about the move; the radical change on the day that you delivered the key and entered the new place, or the long gradual adaptation period afterwards?Each change comprises a time frame, which depends on the scope of the change. The larger the scope of the change, the more difficult to manage the change in a gradual way.The first situation, that of a gradual change focuses on the process. You can manage this change as part of operational business. This is po
the top floor. To top it off, each of the 15 people not knowingly throws it into their face as they exit the elevator wishing a wonderful day. Sounds like a great way to start your day, right? Some say it's Karma. I say, you probably dWe all have been involved in changes. A simple move from one house to a new one count as a real experience. What did you most (dis)like about the move; the radical change on the day that you delivered the key and entered the new place, or the long gradual adaptation period afterwards?Each change comprises a time frame, which depends on the scope of the change. The larger the scope of the change, the more difficult to manage the change in a gradual way.The first situation, that of a gradual change focuses on the process. You can manage this change as part of operational business. This is po
Marketing is More than Advertising-Get Better Results by Knowing the Difference
Too many small business owners focus on advertising as the only way to generate new business. Before you buy any advertising, you should know what you're trying to accomplish. That goal comes from your overall marketing plan.Let's back up a moment. Start with your business goals. What would you like to accomplish this year? If you want 20% growth in revenue and a similar growth in profits then you'll need more sales. You'll need to attract new customers or get additional sales from existing customers.Either way, marketing is what will help you reach your goals. Marketing is all about fig
How do we as employees create a friendlier workplace? Where does it start? With us, the employees! If you sit back and think about it, there are selfish things that we do on a daily basis. Things that just take a second. Walking by a patient who looks a little lost without asking if they need assistance. Not holding a door open (come on guys, where are your manors) for someone. Perhaps not responding to someone after they have greeted you with a warm hello. Then there is my personal favorite... That person who jumps on the elevator and starts mashing on the close door button, just so they do not have to share the elevator with anyone else. Why is it my favorite? Because it always backfires. The door opens on the 2nd floor and 15 people push their way on and send them flailing to the back of the elevator, while they spill their freshly brewed, steaming hot, Starbucks half-caf onto their new slacks and ride with him/her all the way up to the top floor. To top it off, each of the 15 people not knowingly throws it into their face as they exit the elevator wishing a wonderful day. Sounds like a great way to start your day, right? Some say it's Karma. I say, you probably deToo many small business owners focus on advertising as the only way to generate new business. Before you buy any advertising, you should know what you're trying to accomplish. That goal comes from your overall marketing plan.Let's back up a moment. Start with your business goals. What would you like to accomplish this year? If you want 20% growth in revenue and a similar growth in profits then you'll need more sales. You'll need to attract new customers or get additional sales from existing customers.Either way, marketing is what will help you reach your goals. Marketing is all about fig
How to Not Waste Money on Marketing
If you own your own business, you're probably innundated with advertising and marketing opportunities and salespeople. You probably get asked to sponsor events and donate to organizations. Maybe you've even been hit up by the premium company trying to get you to buy pens with your company name on them.So how do you know what to spend your marketing dollars on, and what to pass on?How do you avoid wasting your money on marketing that isn't going to result in more clients and more sales? How can you ensure you'll get the "biggest bang for the buck?"The answer is to go back to your ma
atient who looks a little lost without asking if they need assistance. Not holding a door open (come on guys, where are your manors) for someone. Perhaps not responding to someone after they have greeted you with a warm hello. Then there is my personal favorite... That person who jumps on the elevator and starts mashing on the close door button, just so they do not have to share the elevator with anyone else. Why is it my favorite? Because it always backfires. The door opens on the 2nd floor and 15 people push their way on and send them flailing to the back of the elevator, while they spill their freshly brewed, steaming hot, Starbucks half-caf onto their new slacks and ride with him/her all the way up to the top floor. To top it off, each of the 15 people not knowingly throws it into their face as they exit the elevator wishing a wonderful day. Sounds like a great way to start your day, right? Some say it's Karma. I say, you probably dIf you own your own business, you're probably innundated with advertising and marketing opportunities and salespeople. You probably get asked to sponsor events and donate to organizations. Maybe you've even been hit up by the premium company trying to get you to buy pens with your company name on them.So how do you know what to spend your marketing dollars on, and what to pass on?How do you avoid wasting your money on marketing that isn't going to result in more clients and more sales? How can you ensure you'll get the "biggest bang for the buck?"The answer is to go back to your ma
On The Job Training is Something You Cana(tm)t Afford to Skip
Trained employees are more productive employees; there??™s no doubt about that. Whether you??™re your only employee or whether you??™ve got a growing staff, put OJT (on the job training) at the top of your To-Do list.Every job, no matter what it is, is done better and faster when those responsible for doing it are properly trained. In theory this sounds good. But in reality, small growing companies rarely have money in their operating budgets to cover training costs.Job-related training whether for yourself or for your employees is expensive in the short run. But in the long
is my personal favorite... That person who jumps on the elevator and starts mashing on the close door button, just so they do not have to share the elevator with anyone else. Why is it my favorite? Because it always backfires. The door opens on the 2nd floor and 15 people push their way on and send them flailing to the back of the elevator, while they spill their freshly brewed, steaming hot, Starbucks half-caf onto their new slacks and ride with him/her all the way up to the top floor. To top it off, each of the 15 people not knowingly throws it into their face as they exit the elevator wishing a wonderful day. Sounds like a great way to start your day, right? Some say it's Karma. I say, you probably dTrained employees are more productive employees; there??™s no doubt about that. Whether you??™re your only employee or whether you??™ve got a growing staff, put OJT (on the job training) at the top of your To-Do list.Every job, no matter what it is, is done better and faster when those responsible for doing it are properly trained. In theory this sounds good. But in reality, small growing companies rarely have money in their operating budgets to cover training costs.Job-related training whether for yourself or for your employees is expensive in the short run. But in the long
Self Employed Full Time or Part Time - What's Right For You?
When you're self-employed (or thinking about becoming self-employed), one of the more important decisions you'll need to make is whether you want to do this work full-time or part-time. That's a difficult question for many people, and here are some things to consider when making that decision.Full-Time Benefits* You can have a career that you love that also brings you enough money for your needs* You can devote yourself to skill-building* You will be available to your clients more oftenPart-Time Benefits* You can spend more time with your fam
opens on the 2nd floor and 15 people push their way on and send them flailing to the back of the elevator, while they spill their freshly brewed, steaming hot, Starbucks half-caf onto their new slacks and ride with him/her all the way up to the top floor. To top it off, each of the 15 people not knowingly throws it into their face as they exit the elevator wishing a wonderful day. Sounds like a great way to start your day, right? Some say it's Karma. I say, you probably dWhen you're self-employed (or thinking about becoming self-employed), one of the more important decisions you'll need to make is whether you want to do this work full-time or part-time. That's a difficult question for many people, and here are some things to consider when making that decision.Full-Time Benefits* You can have a career that you love that also brings you enough money for your needs* You can devote yourself to skill-building* You will be available to your clients more oftenPart-Time Benefits* You can spend more time with your fam
The Small Retailer's Survival Guide - Part 10 The Future
In this tenth and final part of a series of articles about how to survive as a small retailer, I will summarize the main points from the articles and have a look at what the future holds.Retailing is one of the toughest businesses there is. The reason is that, although trade may be steady, it is a low margin business. This means you work long and hard for little reward. You are in a market where the customers are very knowledgeable about the products they are buying and the have a preset idea of what range of price they are prepared to pay. You are in a business where "the big order" never comes.
the top floor. To top it off, each of the 15 people not knowingly throws it into their face as they exit the elevator wishing a wonderful day. Sounds like a great way to start your day, right? Some say it's Karma. I say, you probably deserved it!In this tenth and final part of a series of articles about how to survive as a small retailer, I will summarize the main points from the articles and have a look at what the future holds.Retailing is one of the toughest businesses there is. The reason is that, although trade may be steady, it is a low margin business. This means you work long and hard for little reward. You are in a market where the customers are very knowledgeable about the products they are buying and the have a preset idea of what range of price they are prepared to pay. You are in a business where "the big order" never comes.
Are you genuine? When someone says, "Good morning, how are you?" Do not reply with the word fine, and keep on walking? Why? Not only is it rude, but it also gives the impression that you really do not care about the other person that mustard up just the right amount of confidence to ask you in the first place. Not only that, but during a conference I heard a young gentleman by the name of Scott Ginsberg, who is considered to be The Authority on Approachability say, the word FINE means; Feelings I'm Not Expressing, which is really true if you think about it. Do not answer, I'm fine, all the while thinking about that small accounting mistake you made earlier. Instead, stop walking, acknowledge the person that approached you and reply with, I am having an Amazing Day, thanks for asking! The next crucial component? Smile of course! You definitely do not want to come off as being sarcastic.
Face it; we have all seen pe
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