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Casual Articles - The Boss From Hell - Dealing With The Monster
Medical Billing - User Licenses orse. I am not suggesting that you stop your resentment through sheer will power. Fat chance. No, use the steps we've already talked about.One of the things that medical billing companies don't like about DME software companies is how they nickel and dime them for just about everything that comes with the software. One of the biggest areas where this is a major source of pain is with user licenses.When you purchase your DME software, most software companies sell the software in two different versions. One version is standalone, to be used on a single PC and the other version is to be used on the network. There is more different between these two versions than just the fact that one version runs standalone and the other runs on the network. The biggest difference is the user licenses that come with each version.Usually, by default, with the standalone version, you will I know a man name John, who had a boss who was impossibly demanding and ungrateful. Many times John wanted to quit his job, but he asked me almost the same question you asked. I gave him the same answer I'm giving you, and he did what I suggested. Rather than resenting his boss, he started taking responsibility for his own anger. He realized that he'd been communicating his resistance and lack of cooperation to the boss, and he realized that he was unfairly expecting approval and respect from the man. So instead of making demands and being resentful, John took the steps we talked about. He told the truth about his selfishness to some friends and got their acceptance. And he made a decision to quit having expectations of the boss. But he went further. Whenever the boss got angry, John immediately thanked him for his feedback and immediately corrected the problem—instead of resenting him for it. Occasionall Overcoming Your Perfection Paralysis in Marketing So your boss thinks ‘patience' are people in hospitals and his idea of encouragement is a kick in the pants. He always has something critical to say. If you do a job well, he says nothing, but if you make a mistake, he blows up. You hate working for him and so does everybody else. How can you work with a boss like this and NOT be angry? Is it even possible?Have you ever become a victim of your own perfection paralysis when it comes to marketing yourself? I talked to a few clients this week who have been toying with the idea of putting together a talk to promote their services for months but haven’t done anything about it. The problem is they’re waiting to have the talk written, finished, practiced, the flyer completed and have a list of marketing sources that are lined up to promote the thing before actually selecting a date and getting it done. NONSENSE!If I’d waited to have all things perfectly settled before moving forward with a talk, I’d still have only 3 or 4 clients in my practice, and believe me, I wouldn’t be moving forward very quickly. Instead, I believe in scrapping thi We get angry at people only when they fail to give us something we expect. If a total stranger fails to give you something for your birthday, for example, you don't get angry, because you didn't expect a gift from that person. Obviously, then, you do expect something from your boss that you're not getting. What is it? I assume you're getting paid, so you must want something more: gratitude, appreciation, and respect. I know this is hard for you to hear, but your boss isn't obligated to give you any of that. In the workplace, you have entered into a contract where you provide certain services, and you are paid for what you do. Your boss didn't sign a contract that required him to be kind, appreciative, understanding, and supportive. Certainly it would be nice if he extended a little appreciation, but that's his choice to make. A relationship is a natural result of people making independent choices. He has chosen to be critical and unkind, and you don't have the right to change that choice for him. So the question is, what choice will you make here? So far you've chosen to respond to him with anger and resentment. You do that only because you don't have enough Real Love—unconditional love—in your life. You feel empty and afraid, and when you get angry, you a little stronger, a little less helpless. People who feel unconditionally loved really do have the most important thing in life, so they're not bothered by people who are inconsiderate and angry. People with enough Real Love really can choose not to be angry in response to people who are rude, like your boss. It's important to ask, how's your choice working out for you? It turns out that what's really bothering you here is not your boss's behavior—it's your resentment of his behavior. Anger is a cancer that absolutely destroys happiness. So your anger is killing your own happiness, and how is it affecting your boss and your relationship with him? Remember, he's only angry in the first place because he doesn't feel loved either. He's not doing it consciously, but without enough Real Love he's using anger and criticism to protect himself and gets a feeling of power as he controls all of you at work. But what he really wants is your genuine acceptance. No kidding, and then when you respond to his anger with your own, he feels even more unloved—even more empty and afraid—so then he is even more critical and angry in order to protect himself. This cycle isn't working out very well for either of you, is it? You can't change your boss, but you can change you. Make a conscious choice to let go of your expectations of him. That will be easier if you can remember two things: First, remember every day that he's just empty and afraid. When you see him in that way, as a large, needy child, it will be much harder for you to resent him. Second, remember that you have no right to demand appreciation and respect from him. You don't get to control other people—EVER. Most important, you need to get enough unconditional love in your own life. Learn to tell the truth about yourself and find people who can accept you as you really are—with your emptiness, neediness, anger, and demands. When you have enough Real Love—from anyone—you won't require any particular behavior from any one person, like your boss. When you feel loved enough, you won't be bothered by your boss's behavior anymore. But that does not mean you have to stay in your present job. As you're learning to feel loved, his attacking behavior might just be too much for you. If so, you might have to get another job. If you decide to stay, though, you have to stop resenting him. Resenting him will only make you miserable, and it will make your boss's attitude worse, because—as we talked about—you do communicate your attitude about him, and he feels it. Then he reacts to your anger, and everything gets worse. I am not suggesting that you stop your resentment through sheer will power. Fat chance. No, use the steps we've already talked about. I know a man name John, who had a boss who was impossibly demanding and ungrateful. Many times John wanted to quit his job, but he asked me almost the same question you asked. I gave him the same answer I'm giving you, and he did what I suggested. Rather than resenting his boss, he started taking responsibility for his own anger. He realized that he'd been communicating his resistance and lack of cooperation to the boss, and he realized that he was unfairly expecting approval and respect from the man. So instead of making demands and being resentful, John took the steps we talked about. He told the truth about his selfishness to some friends and got their acceptance. And he made a decision to quit having expectations of the boss. But he went further. Whenever the boss got angry, John immediately thanked him for his feedback and immediately corrected the problem—instead of resenting him for it. Occasionally RETAIL GREETERS: Sales Builders or Customer Turnoff? ative, understanding, and supportive.Do you need greeters or should you avoid them? That is the perplexing question many retail organizations are struggling with today. Often touted in the press as the perennial example of the benefits to employing greeters,Walmart has hung on to its practice faithfully. But does it work and if so, will merely placing any warm body with a forced smile at the door to your store do the trick of converting entering customers into satisfied shoppers?Not necessarily, there is much more to successfully using retail greeters to affect a significant difference in your bottom line. The basic problem lies with retailers who do not adequately define what it is they hope to accomplish. Retailers and greeters need to fully understand their function.Est Certainly it would be nice if he extended a little appreciation, but that's his choice to make. A relationship is a natural result of people making independent choices. He has chosen to be critical and unkind, and you don't have the right to change that choice for him. So the question is, what choice will you make here? So far you've chosen to respond to him with anger and resentment. You do that only because you don't have enough Real Love—unconditional love—in your life. You feel empty and afraid, and when you get angry, you a little stronger, a little less helpless. People who feel unconditionally loved really do have the most important thing in life, so they're not bothered by people who are inconsiderate and angry. People with enough Real Love really can choose not to be angry in response to people who are rude, like your boss. It's important to ask, how's your choice working out for you? It turns out that what's really bothering you here is not your boss's behavior—it's your resentment of his behavior. Anger is a cancer that absolutely destroys happiness. So your anger is killing your own happiness, and how is it affecting your boss and your relationship with him? Remember, he's only angry in the first place because he doesn't feel loved either. He's not doing it consciously, but without enough Real Love he's using anger and criticism to protect himself and gets a feeling of power as he controls all of you at work. But what he really wants is your genuine acceptance. No kidding, and then when you respond to his anger with your own, he feels even more unloved—even more empty and afraid—so then he is even more critical and angry in order to protect himself. This cycle isn't working out very well for either of you, is it? You can't change your boss, but you can change you. Make a conscious choice to let go of your expectations of him. That will be easier if you can remember two things: First, remember every day that he's just empty and afraid. When you see him in that way, as a large, needy child, it will be much harder for you to resent him. Second, remember that you have no right to demand appreciation and respect from him. You don't get to control other people—EVER. Most important, you need to get enough unconditional love in your own life. Learn to tell the truth about yourself and find people who can accept you as you really are—with your emptiness, neediness, anger, and demands. When you have enough Real Love—from anyone—you won't require any particular behavior from any one person, like your boss. When you feel loved enough, you won't be bothered by your boss's behavior anymore. But that does not mean you have to stay in your present job. As you're learning to feel loved, his attacking behavior might just be too much for you. If so, you might have to get another job. If you decide to stay, though, you have to stop resenting him. Resenting him will only make you miserable, and it will make your boss's attitude worse, because—as we talked about—you do communicate your attitude about him, and he feels it. Then he reacts to your anger, and everything gets worse. I am not suggesting that you stop your resentment through sheer will power. Fat chance. No, use the steps we've already talked about. I know a man name John, who had a boss who was impossibly demanding and ungrateful. Many times John wanted to quit his job, but he asked me almost the same question you asked. I gave him the same answer I'm giving you, and he did what I suggested. Rather than resenting his boss, he started taking responsibility for his own anger. He realized that he'd been communicating his resistance and lack of cooperation to the boss, and he realized that he was unfairly expecting approval and respect from the man. So instead of making demands and being resentful, John took the steps we talked about. He told the truth about his selfishness to some friends and got their acceptance. And he made a decision to quit having expectations of the boss. But he went further. Whenever the boss got angry, John immediately thanked him for his feedback and immediately corrected the problem—instead of resenting him for it. Occasionall PowerPoint Presentation-Will You Slide to a Make-or-Break Moment? behavior. Anger is a cancer that absolutely destroys happiness.You are facing the decision-makers who can put a lucrative contract in your pocket. You are about to get your PowerPoint presentation rolling. It's a make-or-break moment. They have been pitched to with PowerPoint from other companies with big reputations and experienced sales departments but they are interested in you and your company. Will the weeks you have put into your preparation pay off?Let's rewind a few days and look over your shoulder...While we watch, you fire up PowerPoint and head for your previous best presentation. Skip to slide 2. It is headed: 'We have the best solution for your needs'. Great start! But then you begin to think...they don't know us yet, so I'd better tell them who we are and what we have done for other c So your anger is killing your own happiness, and how is it affecting your boss and your relationship with him? Remember, he's only angry in the first place because he doesn't feel loved either. He's not doing it consciously, but without enough Real Love he's using anger and criticism to protect himself and gets a feeling of power as he controls all of you at work. But what he really wants is your genuine acceptance. No kidding, and then when you respond to his anger with your own, he feels even more unloved—even more empty and afraid—so then he is even more critical and angry in order to protect himself. This cycle isn't working out very well for either of you, is it? You can't change your boss, but you can change you. Make a conscious choice to let go of your expectations of him. That will be easier if you can remember two things: First, remember every day that he's just empty and afraid. When you see him in that way, as a large, needy child, it will be much harder for you to resent him. Second, remember that you have no right to demand appreciation and respect from him. You don't get to control other people—EVER. Most important, you need to get enough unconditional love in your own life. Learn to tell the truth about yourself and find people who can accept you as you really are—with your emptiness, neediness, anger, and demands. When you have enough Real Love—from anyone—you won't require any particular behavior from any one person, like your boss. When you feel loved enough, you won't be bothered by your boss's behavior anymore. But that does not mean you have to stay in your present job. As you're learning to feel loved, his attacking behavior might just be too much for you. If so, you might have to get another job. If you decide to stay, though, you have to stop resenting him. Resenting him will only make you miserable, and it will make your boss's attitude worse, because—as we talked about—you do communicate your attitude about him, and he feels it. Then he reacts to your anger, and everything gets worse. I am not suggesting that you stop your resentment through sheer will power. Fat chance. No, use the steps we've already talked about. I know a man name John, who had a boss who was impossibly demanding and ungrateful. Many times John wanted to quit his job, but he asked me almost the same question you asked. I gave him the same answer I'm giving you, and he did what I suggested. Rather than resenting his boss, he started taking responsibility for his own anger. He realized that he'd been communicating his resistance and lack of cooperation to the boss, and he realized that he was unfairly expecting approval and respect from the man. So instead of making demands and being resentful, John took the steps we talked about. He told the truth about his selfishness to some friends and got their acceptance. And he made a decision to quit having expectations of the boss. But he went further. Whenever the boss got angry, John immediately thanked him for his feedback and immediately corrected the problem—instead of resenting him for it. Occasionall Motivate Your Employees with Praise for a Job Well Done to resent him. Second, remember that you have no right to demand appreciation and respect from him. You don't get to control other people—EVER.Praise for a job well done! Was the response most frequently given to me during my six-month Employee Loyalty Survey in 1995. At seminars across the country, I asked attendees to tell me the one thing that would improve their company loyalty. Present, were of all levels from entry to executive, and recognition is what American workers want most!I believe most executives, owners and managers secretly yearn for employees who have an emotional ownership in their company. Employees that operate as if they owned the company and always looked out for the company's best interests. Unfortunately, few are willing to do what it takes to cultivate this emotional ownership. Often, I hear managers saying that loyalty is too costly. But, how much does it c Most important, you need to get enough unconditional love in your own life. Learn to tell the truth about yourself and find people who can accept you as you really are—with your emptiness, neediness, anger, and demands. When you have enough Real Love—from anyone—you won't require any particular behavior from any one person, like your boss. When you feel loved enough, you won't be bothered by your boss's behavior anymore. But that does not mean you have to stay in your present job. As you're learning to feel loved, his attacking behavior might just be too much for you. If so, you might have to get another job. If you decide to stay, though, you have to stop resenting him. Resenting him will only make you miserable, and it will make your boss's attitude worse, because—as we talked about—you do communicate your attitude about him, and he feels it. Then he reacts to your anger, and everything gets worse. I am not suggesting that you stop your resentment through sheer will power. Fat chance. No, use the steps we've already talked about. I know a man name John, who had a boss who was impossibly demanding and ungrateful. Many times John wanted to quit his job, but he asked me almost the same question you asked. I gave him the same answer I'm giving you, and he did what I suggested. Rather than resenting his boss, he started taking responsibility for his own anger. He realized that he'd been communicating his resistance and lack of cooperation to the boss, and he realized that he was unfairly expecting approval and respect from the man. So instead of making demands and being resentful, John took the steps we talked about. He told the truth about his selfishness to some friends and got their acceptance. And he made a decision to quit having expectations of the boss. But he went further. Whenever the boss got angry, John immediately thanked him for his feedback and immediately corrected the problem—instead of resenting him for it. Occasionall A Hard Look at the Recruitment Industry - a Personal Experience orse. I am not suggesting that you stop your resentment through sheer will power. Fat chance. No, use the steps we've already talked about.As a former Chief Executive Officer and General Manager qualified in Human Resource Management, Employee Relations and Accounting it has often been my question as to what place the recruitment industry plays in today’s marketplace and to whether they give value for money or not.Some time ago when in corporate life I parted with $36,000 for two employees with salary packages of less than $100,000 each and this was at the agencies discounted rate, apparently. As I reflected on the cheque I had just signed I certainly came to the view was this was not value for money – who in their right mind would pay this extortionate amount of money.What has become increasingly apparent over the last 10 years is the gap between what the recruitment indu I know a man name John, who had a boss who was impossibly demanding and ungrateful. Many times John wanted to quit his job, but he asked me almost the same question you asked. I gave him the same answer I'm giving you, and he did what I suggested. Rather than resenting his boss, he started taking responsibility for his own anger. He realized that he'd been communicating his resistance and lack of cooperation to the boss, and he realized that he was unfairly expecting approval and respect from the man. So instead of making demands and being resentful, John took the steps we talked about. He told the truth about his selfishness to some friends and got their acceptance. And he made a decision to quit having expectations of the boss. But he went further. Whenever the boss got angry, John immediately thanked him for his feedback and immediately corrected the problem—instead of resenting him for it. Occasionally, he went to the boss and even asked how he could do a better job of helping out. After John had done all that for several weeks, he said that his boss became a different person. He started thanking John for his work, and gradually they developed a relaxed and productive relationship. As you can imagine, John quit hating his job. As we change and become more accepting toward the people around us, the world around us often changes too. Real Love melts monsters. But sometimes the people around us don't respond in positive ways to our attempts to love them. So what? Even when angry people stay the same, we become much happier as we accept them and give up our expectations and anger. It's always about Real Love.
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