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Casual Articles - Why Do We Have Conflict At Work? The Ubiquitous Position Description
The turbulence that welcomed in the new millennium caused tangible paradigm shifts in corporate America with relation to security, economics and ethics. And while many companies were purging thousands of employees in order to balance their books in an instantly depressed economy, others were being exposed for other, more egregious acts of greed, dishonesty and criminality. This was a dark time for corporate America.But, with all tragedy and chaos comes renewal, and even opportunity. Corporations who are brave, willing and able-minded to lead from the ashes can take up a prized position in the ranks of the trustworthy, and benefit from the spoils, counted in new revenue.Where do you start? If your company is really good at what they do already, then it will be a relatively simple process. If you have a not-so-glowing reputation in your industry (you
What is the single most important thing you can do as a business owner? That is a question that this week I think I have found an answer to. The answer? Keep your ear to the marketplace by listening to your customers.Ford’s MistakeIn the early 1920’s Henry Ford launched his assembly-line produced Model T. The car was relatively inexpensive, yet of good quality for the time. In order to reach production goals, the company decided to offer only one color of the car—black. “You could have any color you wanted, as long as it was black”, the saying went. With this strategy, Ford quickly dominated the market, capturing up to 57% of the car market at its height. It was a brilliant initial strategy, but Ford eventually faltered. He simply forgot to listen to his customers that were asking for additional color options. General Motors saw this trend, a
A couple of weeks into our new roles, my colleague and I were starting to have some differences, which by the end of three months, had escalated to conflict. Why? We liked one another, got on well together both socially and as work colleagues in our previous organisation and shared very similar views on the role of the t
Banner Stands are an attractive and convenient way to showcase products and messages to a target audience. They are usually portable and flexible structures and carry attractive graphics.One of the popular types of banner stands is the retractable banner stand. Easy to use, retractable banner stands work like a window blind- simply slide up the graphic over a pole and secure it. Retractable banner stands are also called roll up banners.These banner stands are ideal for trade show displays. Because the printed graphic is stored inside the base, assembling and re-assembling is easy and takes little time. Retractable banner stands take about a minute to set up. All that is required is extending the pole and raising the banner.Retractable banner stands also protect the printed graphic during transportation as it is secured at the base. Retractabl
A couple of weeks into our new roles, my colleague and I were starting to have some differences, which by the end of three months, had escalated to conflict. Why? We liked one another, got on well together both socially and as work colleagues in our previous organisation and shared very similar views on the role of the
You've probably heard the saying that good things don't always come to you the way you expect them to. That's why it's best not to get too focused on "how" something is going to come about, but more on what it is you want to create or achieve.My goal, like yours, is to grow my business, so I constantly explore avenues and possibilities for expansion.Sometimes acting on certain opportunities have brought me to dead ends.And sometimes they've taken me miles away from where I thought I'd end up, but surprisingly, to a much better place than I ever imagined.Here's one such example...Because I conduct my business primarily over the telephone and Internet, I never made an effort to integrate into my own community. Coaching was, and still is, virtually unknown in these parts.A year ago, I decided to open a chapter of a national
A couple of weeks into our new roles, my colleague and I were starting to have some differences, which by the end of three months, had escalated to conflict. Why? We liked one another, got on well together both socially and as work colleagues in our previous organisation and shared very similar views on the role of the
Many people automatically think that KISS is a common mnemonic (acronym) for Keep It Simple Stupid. But not so in this article.. Consider the following mnemonic the next time you deliver an important business presentation.K- Keep them awake and aliveHow many business presentations you know have been boring? Although the presentation updated cutting edge material or research everyone struggles to stay awake. The eyes of the audience get blurry the coffee is almost gone while the PowerPoint drones on and on. You can keep your audience alive by including more transitions in your presentation. For example, the PowerPoint presentation full of charts and statistics can lull your audience into a deep coma.STOP THE SHOWMake transitions from your slides to a story, discussion or question before returning to the slide show. For example, if you
A couple of weeks into our new roles, my colleague and I were starting to have some differences, which by the end of three months, had escalated to conflict. Why? We liked one another, got on well together both socially and as work colleagues in our previous organisation and shared very similar views on the role of the
Change can be good or it can be bad, change of any kind good or bad has an effect on individuals. This effect is some times positive. However, most of the time it is negative. People naturally resist change and this resistance to the change cause's stress and then stress leads to other problems. If we work in an environment where change is occurring all the time, employees will be under constant stress, quality and quantity of production will be lower. We must make changes if we are to improve our operations. The challenge then becomes how do we make changes without creating stress in the work place.A major change, like relocating a business or a total remodeling creates a lot of change at one time and this is not quite the same as when you make changes at an established work place. People are expecting changes when they move or remodel and they are
The problem lay in the "how" the training function was to be managed – I had my views and he had his. Our new organisation had developed Position Descriptions for each of our new roles, but they were written in "input" terms – i.e., how we should do things rather than "output" terms, i.e.., what we were each expected to achieve. As a result, there was major overlap in role descriptions and so our disagreements became "role conflict".
One of the real problems I find with Position Descriptions is that they are often written in Input terms (i.e. what people do) rather than Outputs (i.e. what people achieve). This is often sadly also true for PD's written in KRA (Key Result Areas) terms. The result? People can stick rigidly to what they are expected to do rather than looking at the bigger picture and what they need to achieve for the betterment of their
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