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    3 Ways to Reactivate Clients
    Statistics show that it costs five times as much to acquire a new customer than to get business from a past one. So why are we spending more time chasing the strangers?People buy from people who they know, like, and trust. Your past customers already know you, like you, and trust you. So you don't have to spend time selling yourself. They are already sold on you! You just have to remind them you are around.Here are my favorite ways to "remind" past clients about me. I always see results: Custom Holiday Gift What a great time of year to thank your clients and remind them about what you offer. Can you send a small token gift that coordinates with the design project you completed? How about a throw pillow made from their fabric scraps, or a small accessory that matches their room? I just heard an amazing idea for this time of year
    rpart's business card as this implies he is defacing the card

    3. Saving Face / Loss of Face

    There is a subtle difference between these two phrases as described in the following scenarios:

    [a] Saving face - a long-running dispute between two departments whose members do not wish to bring the matter up to their respective supervisors. Else they appear as difficult or petulant they do their utmost to "save face".

    [b] Loss of Face - scribbling onto a Singaporean's [especially ethnic Chinese] business card in his presence will cause him to "lose face". I made this mist

    Customer Loyalty is the Very Fibre of Your Business
    Customers do not measure you on your earnings per share. They have their own measurement. The important thing to have from customers is their loyalty. Companies that ignore this important element face dismal future of low growth, weak profits and shortened corporate life span.Frederick Reichheld, a customer-loyalty guru and author of bestselling books, The loyalty Effect and Loyalty Rules! argued that loyalty is the guarantee of your competitive advantage and survival. Based on his study, 5 per cent increase in customer retention will be translated into growth of between 25 and 95 per cent in profitability.When you set aside your own interests and do something extra for a client – when the client perceives that you have helped him in some out-of-ordinary way and gone the extra mile – the result is often loyalty. The extra mile can be represented by many different
    To the first-time International Assignee to Singapore - or Asia for that matter - the mere thought of experiencing a wholly different culture is daunting enough. In addition to putting in his best work performance so as to make his expatriation experience worthwhile.

    All is not lost if the Assignee has made thorough preparations before his transfer. For instance, the following digestible tips that he could take note of when liaising or communicating with Singaporeans. Although Singaporeans generally speak English with varying proficiency standards; the Assignee is advised to exercise due care given the cultural differences.

    1. Small-talk

    Small-talk is one of the most common traits observed by business communities across Southeast Asia. It also takes place between parties who meet for the first time. Making small-talk may be seen as a pointless time-wasting exercise for some Western executives. However, to Asians, engaging in small-talk is a form of establishing long-term collaborative relationship. Besides, it is also a way of establishing rapport and trust.

    Topics ranging from asking after the Assignee's family to if he has gone on holiday/vacation. However, unlike their Asian counterparts elsewhere, Singaporeans are not as intrusive as they go for safer topics like the weather. Neither do they discuss any topic at length; it is usually about 10 to 15 minutes thereabouts. Singaporeans are pressed for time that is why.

    2. Business Cards

    Business cards in Asia serve as an extension of the person's business reputation. Hence, the ritual-like exchange whereby the cards are presented and received with both hands simultaneously - it takes some practice to do so. The trick is by holding the top corners/part of one's card with name facing the receiver. And then receiving the counterpart's with the left hand when both cards "meet".

    The Assignee could show interest towards his counterpart by studying the card for a moment and then asking questions relating to their business or work. If this takes place during a formal meeting, the card is placed on the table to the Assignee's right for referencing purposes.

    Last but not least, the Assignee ought to take note of the following:

    [a] Never put the card inside his shirt pocket immediately; or trouser/pants back pocket as this gesture is deemed disrespectful towards his counterpart. That is, he is literally sitting on them - the horror.

    [b] Never write on his counterpart's business card as this implies he is defacing the card

    3. Saving Face / Loss of Face

    There is a subtle difference between these two phrases as described in the following scenarios:

    [a] Saving face - a long-running dispute between two departments whose members do not wish to bring the matter up to their respective supervisors. Else they appear as difficult or petulant they do their utmost to "save face".

    [b] Loss of Face - scribbling onto a Singaporean's [especially ethnic Chinese] business card in his presence will cause him to "lose face". I made this mist

    Name Tags
    Name tags are identification materials worn by individuals that display vital information such as name, designation and possibly designs such as logos and other artworks. Name tags industry is a high volume supplies industry catering to the events planning industry such as trade shows, conferences and meetings. The industry supplies identification materials such as tags, badges and plates to professionals, entrepreneurs and media planners.Name tags come in different forms according to the requirements of the customer. The letters can be engraved, stamped or screen-printed, and letters can be different colors like red, blue and green. The material can be plain paper, plastics such as vinyl and polycarbonates. Choosing colors, materials and the type of lettering used can customize the tags. The price of nametags is based on the quality and quantity, and most of the suppliers have a minimu
    /p>

    1. Small-talk

    Small-talk is one of the most common traits observed by business communities across Southeast Asia. It also takes place between parties who meet for the first time. Making small-talk may be seen as a pointless time-wasting exercise for some Western executives. However, to Asians, engaging in small-talk is a form of establishing long-term collaborative relationship. Besides, it is also a way of establishing rapport and trust.

    Topics ranging from asking after the Assignee's family to if he has gone on holiday/vacation. However, unlike their Asian counterparts elsewhere, Singaporeans are not as intrusive as they go for safer topics like the weather. Neither do they discuss any topic at length; it is usually about 10 to 15 minutes thereabouts. Singaporeans are pressed for time that is why.

    2. Business Cards

    Business cards in Asia serve as an extension of the person's business reputation. Hence, the ritual-like exchange whereby the cards are presented and received with both hands simultaneously - it takes some practice to do so. The trick is by holding the top corners/part of one's card with name facing the receiver. And then receiving the counterpart's with the left hand when both cards "meet".

    The Assignee could show interest towards his counterpart by studying the card for a moment and then asking questions relating to their business or work. If this takes place during a formal meeting, the card is placed on the table to the Assignee's right for referencing purposes.

    Last but not least, the Assignee ought to take note of the following:

    [a] Never put the card inside his shirt pocket immediately; or trouser/pants back pocket as this gesture is deemed disrespectful towards his counterpart. That is, he is literally sitting on them - the horror.

    [b] Never write on his counterpart's business card as this implies he is defacing the card

    3. Saving Face / Loss of Face

    There is a subtle difference between these two phrases as described in the following scenarios:

    [a] Saving face - a long-running dispute between two departments whose members do not wish to bring the matter up to their respective supervisors. Else they appear as difficult or petulant they do their utmost to "save face".

    [b] Loss of Face - scribbling onto a Singaporean's [especially ethnic Chinese] business card in his presence will cause him to "lose face". I made this mist

    How To Promote Your Self-Published Books
    With careful planning you can market, promote, and get (free) publicity (publicity is always free) on a limited budget; you can take the cheap and easy way. Your book selling, book marketing, and book promotion planning should begin before the manuscript is completed. Whether you've just published a book or have a book that isn't selling, now is the time to get to it; start promoting and marketing today!Your book press release should not be written as you would a sales letter or flier, it should be written for the editor and tell about your book in a factual way, no opinion or glowing remarks. Press releases can generate thousands of dollars in sales when picked up by national trade or print media. Invest in press release submitting software and set aside time every week to send out a press release online to the press directories.Mail a press release to at least 1000 print and br
    reans are not as intrusive as they go for safer topics like the weather. Neither do they discuss any topic at length; it is usually about 10 to 15 minutes thereabouts. Singaporeans are pressed for time that is why.

    2. Business Cards

    Business cards in Asia serve as an extension of the person's business reputation. Hence, the ritual-like exchange whereby the cards are presented and received with both hands simultaneously - it takes some practice to do so. The trick is by holding the top corners/part of one's card with name facing the receiver. And then receiving the counterpart's with the left hand when both cards "meet".

    The Assignee could show interest towards his counterpart by studying the card for a moment and then asking questions relating to their business or work. If this takes place during a formal meeting, the card is placed on the table to the Assignee's right for referencing purposes.

    Last but not least, the Assignee ought to take note of the following:

    [a] Never put the card inside his shirt pocket immediately; or trouser/pants back pocket as this gesture is deemed disrespectful towards his counterpart. That is, he is literally sitting on them - the horror.

    [b] Never write on his counterpart's business card as this implies he is defacing the card

    3. Saving Face / Loss of Face

    There is a subtle difference between these two phrases as described in the following scenarios:

    [a] Saving face - a long-running dispute between two departments whose members do not wish to bring the matter up to their respective supervisors. Else they appear as difficult or petulant they do their utmost to "save face".

    [b] Loss of Face - scribbling onto a Singaporean's [especially ethnic Chinese] business card in his presence will cause him to "lose face". I made this mist

    Building Your Price Discount Strategies and Authentic Prosperity
    Should You Discount or Give Your Work AwayAs a business owner you may be surprised to discover how often you are asked to donate your services. This may delight or disconcert you depending on who asks, how often, and how your practice is doing.In addition to responding to requests for donated or reduced fee services, you may be wondering how to build your practice by giving work away. Both situations raise important questions on building your price discount strategies, and answering these questions is an exercise in authentic prosperity.-- What do you want to give? -- What results do you want from giving? -- When has giving been effortless? -- What has giving been a problem for you?Giving in accordance with your deepest desires and in accordance with your resources and needs is energizing, motivating, inspiring. It is relatively easy to make
    d when both cards "meet".

    The Assignee could show interest towards his counterpart by studying the card for a moment and then asking questions relating to their business or work. If this takes place during a formal meeting, the card is placed on the table to the Assignee's right for referencing purposes.

    Last but not least, the Assignee ought to take note of the following:

    [a] Never put the card inside his shirt pocket immediately; or trouser/pants back pocket as this gesture is deemed disrespectful towards his counterpart. That is, he is literally sitting on them - the horror.

    [b] Never write on his counterpart's business card as this implies he is defacing the card

    3. Saving Face / Loss of Face

    There is a subtle difference between these two phrases as described in the following scenarios:

    [a] Saving face - a long-running dispute between two departments whose members do not wish to bring the matter up to their respective supervisors. Else they appear as difficult or petulant they do their utmost to "save face".

    [b] Loss of Face - scribbling onto a Singaporean's [especially ethnic Chinese] business card in his presence will cause him to "lose face". I made this mist

    How A Russian Immigrant Revolutionized The Beauty and Movie Business
    The benefits immigration has historically provided to the America economy and lifestyle has been thoroughly documented. The waves of Irish, Italian, and eastern European’s that swamped Ellis Island during the 19th century brought little more than hope and the drive to discover an opportunity to pursue a better life in the New World. They were ravaged by the historic poverty in their homelands, hungry, illiterate in many cases and did not speak English. And yet, despite these daunting obstacles, these immigrant masses were the forerunner of the diaspora that continues to this day and from which the United States has enjoyed immeasurable benefits.Many contemporary Americans have knowledge of family histories that detail the struggles of their first generation American forefathers. There are so many famous stories of immigrant successes from the period: Sam Goldwyn (movies), Guglielmo Marc
    rpart's business card as this implies he is defacing the card

    3. Saving Face / Loss of Face

    There is a subtle difference between these two phrases as described in the following scenarios:

    [a] Saving face - a long-running dispute between two departments whose members do not wish to bring the matter up to their respective supervisors. Else they appear as difficult or petulant they do their utmost to "save face".

    [b] Loss of Face - scribbling onto a Singaporean's [especially ethnic Chinese] business card in his presence will cause him to "lose face". I made this mistake several years ago at my first job. I innocently jotted down the person's particulars on the back of her business card, completely oblivious to her stare. And here I was wondering why.

    4. Non-Confrontational Stance

    It is Singaporeans' aversion to "losing face" - or inclination for "face saving" - that they come across as non-confrontational. Even if a conflict arises over trivial matters, they would rather save the other party's face instead of thrashing out the issue. Such behaviour may appear difficult or strange for the Assignee to grasp.

    However, Singaporeans believe in achieving results together collectively, hence their preference for a harmonious work relationship. It can also be said that they do not have a propensity to kick up a huge fuss.

    Similarly, any wrongdoing committed by the Assignee's peers or staff should be discussed behind closed doors. Rather than risking a "face losing" episode by confronting - or embarrassing - the wrong-doer loudly in the common area. They may turn out to be not guilty.

    5. Hierarchical Structure / Deference to Authority

    The top-down management philosophy is practiced in Singapore whereby respect is automatically accorded to a "senior". Thus, if the Assignee arrives with management responsibilities, he is expected to make important decisions which are deferred to him. Unless he works in a Multinational Enterprise, the egalitarian approach is a fairly foreign concept to Singaporeans.

    To be brought into the company - or Singapore for that matter - means there is no local equivalent or "talent" for the job. The Assignee is held in high regard and considered as an unrivalled expert in his field as a result. Additional pressure on him to succeed in his assignment!

    Consequently, knowledge-sharing amongst or between himself and his subordinates or peers is near non-existent. Secondly, for the Assignee to elicit opinion or suggestion is to lower himself to the level of his peers or employees - or "losing face".

    6. Consensual Decision-Making

    As discussed above with regard to deference to authority; and their non-confrontational stance that Singaporeans appreciate consensual decision-making. Especially amongst peers or if it is a matter that involves the entire department.

    For instance, someone in the department suggests a coffee percolator so that everyone could brew a cuppa. His colleagues are expected to be asked f

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