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Casual Articles - The Benefits of Using Tact
Apply a bit of monkey magic to your sales and marketingYou can’t argue with the numbers, can you? Their first single went straight in at number 1. Then the album shot to the top, smashing the record for fastest-selling debut album in UK chart history. The Arctic Monkeys have to
Projects are temporary undertakings with a definite beginning and end. There are four phases in any successful project: defining, planning, implementing and completing. Successful project management requires a balance of strategy and tactics because it is a composite of financial, technical
Tact is defined as “discernment of what is appropriate to say or do in dealing with others; the ability to deal with others without giving offense.” This is a learned skill that does not come naturally to everyone, and can present a significant challenge when one is emotionally involved in a heated situation. However, the benefits of its use far outweigh the effort needed to develop tact in one’s conversations.
As an example, consider the front-line supervisor who must provide necessary counsel to an employee who has been tardy numerous times. The supervisor may be justified in pulling her subordinate in to a conference room and sayi
When I ask this question in sales seminars, I consistently receive these five answers from the attendees:1. Not enough time in the day to service that many customers.2. My market is too small to support the kind of sales volume I need to earn a six-figure income.3. I’m lo
Tact is defined as “discernment of what is appropriate to say or do in dealing with others; the ability to deal with others without giving offense.” This is a learned skill that does not come naturally to everyone, and can present a significant challenge when one is emotionally involved in a heated situation. However, the benefits of its use far outweigh the effort needed to develop tact in one’s conversations.
As an example, consider the front-line supervisor who must provide necessary counsel to an employee who has been tardy numerous times. The supervisor may be justified in pulling her subordinate in to a conference room and say
How to Score in SalesWould you like to be the kind of salesman who could sell ice at the North Pole? The first thing you have to do is stop selling ice. I’m serious. The folks at the North Pole don’t need it. It may sound counter-intuitive but if you can find out what they do need, wan
As an example, consider the front-line supervisor who must provide necessary counsel to an employee who has been tardy numerous times. The supervisor may be justified in pulling her subordinate in to a conference room and say
It's Smart to Play Dumb. So what do I mean by playing dumb? First of all, as we have discussed on many occasions, the key to successful selling is successful questioning. However, on many occasions, once we have asked a question and it has been answered, we tend to take the answer at face
As an example, consider the front-line supervisor who must provide necessary counsel to an employee who has been tardy numerous times. The supervisor may be justified in pulling her subordinate in to a conference room and say
Youth sports fundraisers can be painful for parents, so here are some easy baseball fundraiser ideas. Most Little League teams need to raise funds to cover expenses such as field maintenance, uniforms, umpires, etc. The money raised by selling advertising space at the ball fields and by doing
Now, justified or not, this type of approach automatically puts Tardy Tom on the defensive, and he is now likely to become heated and illogical. He may spout all of his frustrations and “legitimate” reasons which have caused him to be late, and he may say some things he will later regret. He may even decide working for this company, or for this supervisor, is not worth this aggravation, and find a way to leave. Obviously, this is not the outcome Tom’s supervisor was looking for. How much better it would have been had she considered Tom’s feelings and ap
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