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Casual Articles - What's Your Communication Quotient? Workplace Communication - Your Key to Success!
Do you network in chambers, BNI groups, or wherever, just because they are available? Do you realize that some contribute to your business health and some actually get in the way?What is the RIGHT place to network, and what is the RIGHT result you want from networking?We’ll discuss the RIGHT place to network in this article, and the RIGHT result in another.The RIGHT Place to Network: Too often we have been networking for the sake of networking, just doing it without direction. I want to help you find the RIGHT direction and do it quickly. The faster you find the right place, the faster you will get explosive results for your business, those results you thought you should already have but haven’t.You will find far greater success in finding the RIGHT place to network. So, what is the RIGHT place to network?T
3. Enunciate effectively. For many, English is a second language. Focus on the consonants of each word.
4. Employ vocal variety to keep people paying attention. Avoid sing-songy patterns of speech.
5. Learn all about interview dynamics
How Versatile A Communicator Are You?
- Can You Make A Cold Call?
- Can You Train Others?
- Can You Conduct A Meeting As Its Leader?
- Can You Constructively Critique Another's Performance?
I help small business owners take the chill out of cold calls. Once you understand
I read through the copy on The Rich Jerk site, and found it a little entertaining that this character was employing a strategy of insulting potential customers and affiliates. And it looks like it's working.I guess, being a foul mouthed tout is lucrative, for This Rich Jerk. His e-book on Click Bank is ranked #1 in the Money and Employment category. And they are willing to impart their hard gained knowledge to you if you buy The Rich Jerk e-book for $9.95 (I just noticed the price drop 01-23-2007). If you ask me it was probably the best money I spent, but it's not that easy. Especially when you start combing the web for money making opportunities, you'll probably end up like most other marketers, looking for that easy button. That isn't there.Pick out one of the techniques "that's in his e-book"
Every job description emphasizes it: must have excellent communication skills. In performance reviews many get marked down for it. And as entrepreneurs who wear many hats, speaking with many voices is also a requisite skill. So how is your communication quotient?
Communication takes many forms. Think for a moment about a typical workday. You must communicate with customers, clients, co-workers (both superiors and subordinates), vendors, and even city, state and federal bureaucrats. Perhaps you even have interns or volunteers to communicate with. On occasion you're also speaking with the media, members of your association or even competitors. How well are you communicating with each?
Each form of communication draws on different skills, each requires different approaches and sometimes even a different lexicon. The checklist below has broken out many of these types of communication into categories. Place a plus, minus or equal sign next to each line to rate whether you see yourself as already strong (+), average (=) or weak (-) in each area.
Can You Interact Successfully with Strangers?
- Make Small Talk?
- Ask them About Themselves?
- Tell Them About Yourself?
- Introduce Two Strangers to Each Other
- Discuss Current Events with Confidence
Networking and the ability to work a room are invaluable skills for a small business owner. Knowing how to introduce yourself to others through your elevator speech can also open many doors of opportunity. As you meet strangers are you exuding confidence? (To read more about elevator speeches: expressionsofexcellence.com/articles.html#elevatorspeech.)
Being able to mingle and mix, compliment strangers and inquire of their line of work is an effective way to expand your sphere of influence and prospect for new business. You can even qualify prospects deftly while schmoozing.
How Effective Are Your Communication Skills?
- Can You Give A Prepared Speech?
- Can You Speak Extemporaneously?
- Can You Make A Sales Presentation?
- Can You Interview Someone Else? Be Interviewed?
Some basic communication tenets to keep in mind in public speaking situations:
1. Speak clearly and audibly at all times.
2. Don't rush your presentation. Pare its content down if you have too much to cover in the time given.
3. Enunciate effectively. For many, English is a second language. Focus on the consonants of each word.
4. Employ vocal variety to keep people paying attention. Avoid sing-songy patterns of speech.
5. Learn all about interview dynamics
How Versatile A Communicator Are You?
- Can You Make A Cold Call?
- Can You Train Others?
- Can You Conduct A Meeting As Its Leader?
- Can You Constructively Critique Another's Performance?
I help small business owners take the chill out of cold calls. Once you understand
"How can I get on track for an executive position?" Here are top five tips for executive career advancement. Even if you aren't interested in reaching the corner office, take a look at this list to see what you can use to help you move your career forward.Identify 3 to 5 executives you would like to model and start learning everything you can about them, their work, their business philosophies, and the charities they support.Read, read, read. What? Periodicals: Forbes or Fortune, Business Week, Harvard Review, The Wall Street Journal, and The New York Times. Books: New York Times nonfiction bestseller list plus some of favorites such as The World Is Flat; Now, Discover Your Strengths; A Whole New Mind; and Primal Leadership.Make sure your name is findable in Google. How? Start a blog, write and publish
Each form of communication draws on different skills, each requires different approaches and sometimes even a different lexicon. The checklist below has broken out many of these types of communication into categories. Place a plus, minus or equal sign next to each line to rate whether you see yourself as already strong (+), average (=) or weak (-) in each area.
Can You Interact Successfully with Strangers?
- Make Small Talk?
- Ask them About Themselves?
- Tell Them About Yourself?
- Introduce Two Strangers to Each Other
- Discuss Current Events with Confidence
Networking and the ability to work a room are invaluable skills for a small business owner. Knowing how to introduce yourself to others through your elevator speech can also open many doors of opportunity. As you meet strangers are you exuding confidence? (To read more about elevator speeches: expressionsofexcellence.com/articles.html#elevatorspeech.)
Being able to mingle and mix, compliment strangers and inquire of their line of work is an effective way to expand your sphere of influence and prospect for new business. You can even qualify prospects deftly while schmoozing.
How Effective Are Your Communication Skills?
- Can You Give A Prepared Speech?
- Can You Speak Extemporaneously?
- Can You Make A Sales Presentation?
- Can You Interview Someone Else? Be Interviewed?
Some basic communication tenets to keep in mind in public speaking situations:
1. Speak clearly and audibly at all times.
2. Don't rush your presentation. Pare its content down if you have too much to cover in the time given.
3. Enunciate effectively. For many, English is a second language. Focus on the consonants of each word.
4. Employ vocal variety to keep people paying attention. Avoid sing-songy patterns of speech.
5. Learn all about interview dynamics
How Versatile A Communicator Are You?
- Can You Make A Cold Call?
- Can You Train Others?
- Can You Conduct A Meeting As Its Leader?
- Can You Constructively Critique Another's Performance?
I help small business owners take the chill out of cold calls. Once you understand
It's very easy for a business owner or manager to fall into the trap of condemning one of their team as a no-hoper or a problem child.It may turn out that this person shouldn't be on your team however as Abraham Lincoln once said about someone he had a problem with - "I don't think I like that man, I must get to know him better."Of course, we're not just talking about difficult members of your team; we're talking about all of them and how important it is to understand them as individuals. It's important because it's important to them.As Dr Phillip C McGraw says in his book - Life Strategies - "The number one need among all people is acceptance." Your team want to know that you accept them from a work point of view but they also want you to accept them just for who they are.Find out as much as you can about
Can You Interact Successfully with Strangers?
- Make Small Talk?
- Ask them About Themselves?
- Tell Them About Yourself?
- Introduce Two Strangers to Each Other
- Discuss Current Events with Confidence
Networking and the ability to work a room are invaluable skills for a small business owner. Knowing how to introduce yourself to others through your elevator speech can also open many doors of opportunity. As you meet strangers are you exuding confidence? (To read more about elevator speeches: expressionsofexcellence.com/articles.html#elevatorspeech.)
Being able to mingle and mix, compliment strangers and inquire of their line of work is an effective way to expand your sphere of influence and prospect for new business. You can even qualify prospects deftly while schmoozing.
How Effective Are Your Communication Skills?
- Can You Give A Prepared Speech?
- Can You Speak Extemporaneously?
- Can You Make A Sales Presentation?
- Can You Interview Someone Else? Be Interviewed?
Some basic communication tenets to keep in mind in public speaking situations:
1. Speak clearly and audibly at all times.
2. Don't rush your presentation. Pare its content down if you have too much to cover in the time given.
3. Enunciate effectively. For many, English is a second language. Focus on the consonants of each word.
4. Employ vocal variety to keep people paying attention. Avoid sing-songy patterns of speech.
5. Learn all about interview dynamics
How Versatile A Communicator Are You?
- Can You Make A Cold Call?
- Can You Train Others?
- Can You Conduct A Meeting As Its Leader?
- Can You Constructively Critique Another's Performance?
I help small business owners take the chill out of cold calls. Once you understand
What are elevator questions? Let me ask you a question - If you were told by a prospect that you had sixty seconds to sell them what would you do? Would you condense your sales message into a one minute presentation or talk about your organization and its strengths and history?Would you ask a few thought provoking questions or sit or stand their dumbfounded wondering what to do or what to say next?I recently met a prospect on an elevator in a hotel in Las Vegas at a speaking engagement. He looked like he was a business type person so I asked him, "What do you do for a living?" He responded I am in the insurance industry." My follow-up question was, "What do you do in the insurance business?" He said he was the president. (Keep in mind, I don't have a lot of time here, we are on an elevator.My follow-up question was, "Do y
Being able to mingle and mix, compliment strangers and inquire of their line of work is an effective way to expand your sphere of influence and prospect for new business. You can even qualify prospects deftly while schmoozing.
How Effective Are Your Communication Skills?
- Can You Give A Prepared Speech?
- Can You Speak Extemporaneously?
- Can You Make A Sales Presentation?
- Can You Interview Someone Else? Be Interviewed?
Some basic communication tenets to keep in mind in public speaking situations:
1. Speak clearly and audibly at all times.
2. Don't rush your presentation. Pare its content down if you have too much to cover in the time given.
3. Enunciate effectively. For many, English is a second language. Focus on the consonants of each word.
4. Employ vocal variety to keep people paying attention. Avoid sing-songy patterns of speech.
5. Learn all about interview dynamics
How Versatile A Communicator Are You?
- Can You Make A Cold Call?
- Can You Train Others?
- Can You Conduct A Meeting As Its Leader?
- Can You Constructively Critique Another's Performance?
I help small business owners take the chill out of cold calls. Once you understand
In today's business world proper training in human resources is imperative. Any company with aspirations of success should insist that their managers and supervisors attend HR training. Because managers, especially first-time managers, often lack the skills and problem-solving ability when conflicts arise, they are not equipped with the capability of dealing with them. Far from being a desirable extra this is essential for any forward looking company.There are three basic skills that human resources training offers managers to help deal with the personnel problems that can come up in the workplace. One of the three challenges those managers and supervisor’s face is conducting a good and compliant interview. Interaction with new staff can be a potential minefield and this is where the real value of those human resources training can brought to
3. Enunciate effectively. For many, English is a second language. Focus on the consonants of each word.
4. Employ vocal variety to keep people paying attention. Avoid sing-songy patterns of speech.
5. Learn all about interview dynamics
How Versatile A Communicator Are You?
- Can You Make A Cold Call?
- Can You Train Others?
- Can You Conduct A Meeting As Its Leader?
- Can You Constructively Critique Another's Performance?
I help small business owners take the chill out of cold calls. Once you understand the rules of the game, develop your script, learn to bypass gatekeepers and handle objections adeptly you will find cold calling to be better than going to the dentist.
(For more information on cold calling instruction: ExpressionsofExcellence.com/cold_calling.html)
• Sometimes the true test of your understanding something is the challenge of training others. How well can you communicate your knowledge to others? Do they "get" it? Are you sure? Training requires its own approach.
• Taking the lead in conducting meetings and discussions can be a delight once you understand how best to apply your leadership. You don't have to master Robert's Rules of Order to be able to fairly and ably conduct meetings.
• Constructively critique another's performance can be one of the hardest things to do. Learn to separate performance from person, to get specific and also offer remedies or corrective plans, as well as benchmarks for success.
• Employ active listening techniques to insure you are hearing the other party and they are feeling heard as well. Many professional and interpersonal difficulties arise from a feeling of not being heard. Learn ways of insuring that you are hearing correctly and similarly being heard.
When The Going Gets Tough…
- Can You Handle Constructive Criticism?
- Can You Assert Yourself When Necessary & Speak Up?
- Can You Negotiate Effectively?
- Can You Co-exist With Diverse Personality Styles?
See Hecklers, Hardliners, and Heavy Questions for tips on this difficult area of communications.
Many of us shy away from speaking up and speaking our for fear of negative feedback or political ramifications. In our quest to be liked or avoid "making waves" we bite our tongue and look the other way instead of righting wrongs and correcting improprieties. Yet there are times when speaking up and speaking out is the right thing to do. Learn to speak your mind when it's time, professionally and with precision, to get the results you desire.
Negotiating effectively can involve different types of communication skills. You may actually want to induce silence, or to repeat yourself, reiterating your stance or stipulations, for effect. Listening skills and creative problem solving skills are also involved. Learn to speak the language of win-win and be able to reiterate your adversary's perspective so as to build consensus.
There is no right way to speak. Each of us speaks in our own communication style. Some of us use long sentences and many wor
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