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  • Casual Articles - Managing Your Team (Part 6) - You Two Stop Fighting

    Marketing Your Non-Medical Home Care Service
    Non Medical Home care in the United States is one of the fastest growing small businesses. Home Care services are delivered to approximately 7.6 million individuals with projected annual expenditures of $48.3 billion in 2007. If you own a Non Medical Home Care business or if you are considering starting one, you must know what your potential clients needs are. Home care is a broad term that describes a wide variety of health related services provided in the home setting. Home care is health care brought to your home to maintain or restore your health and well-being.What
    eam, the ways forward are very similar.

    The bottom line is the quicker this type of challenge is dealt with, the easier it will be to resolve it. As team leaders, we certainly have the responsibility to facilitate a postive change. However, the onus to change lies totally on the shoulders of the individuals involved...

  • Facilitate a private discussion between those involved. Use a structured approach, do not be judgemental (you may not totally know the history), the only objective is to reach consensus and determine what steps they agree to take to move forward.
  • Prevention is the best form of cure. If it is at all possible, at the point of team selection, make sure adversarie
    After The Fall – Suspension Trauma-Orthostatic Intolerance - The Need To Plan For Rescue
    Working at heightAfter the fall – Suspension Trauma/Orthostatic intolerance - the need to plan for rescueRoger H Smith of Leading Edge emphasises the importance of thorough rescue planningPlanning for rescue and emergencies when employees work at height is a legal and moral responsibility for all employers. Regulation 4(1) of the Work at Height Regulations 2005 obliges employers to ensure all work at height is properly planned, and Regulation 4(2) notes that planning of work includes planning for emergencies and rescue.Often we think
    Of course there's fighting, then there's fighting!

    I would like to think that irritating bickering between individuals can be nipped in the bud promptly and quickly. Not a lot of sense in allowing it to continue, annoy other team members, and end up with a non productive session and a non productive team.

    However, I said "I would like to think"...

    How much are the team's objectives contributing to this internal fighting? They may do, but more often than not, the team setting is merely regarded as another opportunity by which this adversorial behaviour can be expressed and continue.

    Both in our personal and business lives, we collect baggage and a lot of it, unfortunately, stays with us. Moreover, the personal and business items we've collected get confused and it is only natural that one set will have an adverse effect on the other and vice versa.

    One all too common area where this can manifest itself is in our working relationships within our company or organization.

    Some one-on-one situations may be resolved quickly and no more is thought of it. Others, when left unchecked, can grow in seriousness significantly affecting the performance of those involved.

    More importantly, it's not just the negative impact these situations have on those involved - look at the bigger picture - and the adverse effect it has on the performance of the team and more - classic ripple effect.

    Typical reasons may be...

  • Previous project team experiences - negative outcomes
  • Personal reasons
  • Unresolved situations in the workplace
  • Promotion / Demotion
  • Internal or external departmental conflict
  • It's more likely that this less than desirable working relationship goes back way before the team was formed and, if left unchecked, will continue after the team has completed its assignment and moved on.

    To me this is a classic NO-WIN situation.

    Whatever the reason it seems that no real effort has been made to help these adversaries resolve the conflict or their differences and enable them to move on. If the team leader doesn't know the root cause(s) how is he/she meant to deal with it? How does he/she keep the rest of the team motivated?

    Knock On Effect...

  • Team members feel like onlookers, bystanders
  • Fear of outcome if others get involved
  • May be seen as taking sides
  • Totally demotivated with progress not being made
  • Questioning why nothing is being done to resolve it
  • Feelings get so strong other team members end up 'fighting' with the adversaries.
  • So, what's a team leader to do?

    I would suggest that whether this adversorial behaviour happens in the workplace during normal day to day activity or within the confines of a project team, the ways forward are very similar.

    The bottom line is the quicker this type of challenge is dealt with, the easier it will be to resolve it. As team leaders, we certainly have the responsibility to facilitate a postive change. However, the onus to change lies totally on the shoulders of the individuals involved...

  • Facilitate a private discussion between those involved. Use a structured approach, do not be judgemental (you may not totally know the history), the only objective is to reach consensus and determine what steps they agree to take to move forward.
  • Prevention is the best form of cure. If it is at all possible, at the point of team selection, make sure adversaries
    Work From Home As An E-Mail Customer Service Agent
    Who is an e-mail customer service representative?This is a management or a company agent that does customer relations via the internet or e-mails. His principal duty is to represent his employer and the company at large. He does this by replying e-mail inquires and answering customer questions.As businesses expands and organizations breakeven, the need to complement growth with adequate management becomes inevitable. As we all know, poor management is at the bottom of most business failures. The bank of America in its publication “The small business reporter” said
    ays with us. Moreover, the personal and business items we've collected get confused and it is only natural that one set will have an adverse effect on the other and vice versa.

    One all too common area where this can manifest itself is in our working relationships within our company or organization.

    Some one-on-one situations may be resolved quickly and no more is thought of it. Others, when left unchecked, can grow in seriousness significantly affecting the performance of those involved.

    More importantly, it's not just the negative impact these situations have on those involved - look at the bigger picture - and the adverse effect it has on the performance of the team and more - classic ripple effect.

    Typical reasons may be...

  • Previous project team experiences - negative outcomes
  • Personal reasons
  • Unresolved situations in the workplace
  • Promotion / Demotion
  • Internal or external departmental conflict
  • It's more likely that this less than desirable working relationship goes back way before the team was formed and, if left unchecked, will continue after the team has completed its assignment and moved on.

    To me this is a classic NO-WIN situation.

    Whatever the reason it seems that no real effort has been made to help these adversaries resolve the conflict or their differences and enable them to move on. If the team leader doesn't know the root cause(s) how is he/she meant to deal with it? How does he/she keep the rest of the team motivated?

    Knock On Effect...

  • Team members feel like onlookers, bystanders
  • Fear of outcome if others get involved
  • May be seen as taking sides
  • Totally demotivated with progress not being made
  • Questioning why nothing is being done to resolve it
  • Feelings get so strong other team members end up 'fighting' with the adversaries.
  • So, what's a team leader to do?

    I would suggest that whether this adversorial behaviour happens in the workplace during normal day to day activity or within the confines of a project team, the ways forward are very similar.

    The bottom line is the quicker this type of challenge is dealt with, the easier it will be to resolve it. As team leaders, we certainly have the responsibility to facilitate a postive change. However, the onus to change lies totally on the shoulders of the individuals involved...

  • Facilitate a private discussion between those involved. Use a structured approach, do not be judgemental (you may not totally know the history), the only objective is to reach consensus and determine what steps they agree to take to move forward.
  • Prevention is the best form of cure. If it is at all possible, at the point of team selection, make sure adversarie
    How Crappy Ads Kill Your Business
    Some folks say that all news is good news and therefore you would assume that these same folks think that all advertising even crappy advertising is better than no advertising. Well those are both mistakes when it comes to building brands, communicating with customers or driving targeted sales to your company. Crappy advertising hurts your business and it can even kill many years of hard fought brand name.So how can crappy advertising kill your business? Well, it can confuse your customer and therefore hurt future sales that would have eventually come your way. Crappy
    effect.

    Typical reasons may be...

  • Previous project team experiences - negative outcomes
  • Personal reasons
  • Unresolved situations in the workplace
  • Promotion / Demotion
  • Internal or external departmental conflict
  • It's more likely that this less than desirable working relationship goes back way before the team was formed and, if left unchecked, will continue after the team has completed its assignment and moved on.

    To me this is a classic NO-WIN situation.

    Whatever the reason it seems that no real effort has been made to help these adversaries resolve the conflict or their differences and enable them to move on. If the team leader doesn't know the root cause(s) how is he/she meant to deal with it? How does he/she keep the rest of the team motivated?

    Knock On Effect...

  • Team members feel like onlookers, bystanders
  • Fear of outcome if others get involved
  • May be seen as taking sides
  • Totally demotivated with progress not being made
  • Questioning why nothing is being done to resolve it
  • Feelings get so strong other team members end up 'fighting' with the adversaries.
  • So, what's a team leader to do?

    I would suggest that whether this adversorial behaviour happens in the workplace during normal day to day activity or within the confines of a project team, the ways forward are very similar.

    The bottom line is the quicker this type of challenge is dealt with, the easier it will be to resolve it. As team leaders, we certainly have the responsibility to facilitate a postive change. However, the onus to change lies totally on the shoulders of the individuals involved...

  • Facilitate a private discussion between those involved. Use a structured approach, do not be judgemental (you may not totally know the history), the only objective is to reach consensus and determine what steps they agree to take to move forward.
  • Prevention is the best form of cure. If it is at all possible, at the point of team selection, make sure adversarie
    Five Crucial Components of a Business Plan
    The format of a Business Plan is something that has been developed and refined over the years and is something that should not be changed. Like a good recipe, a business plan needs to include certain ingredients to make it work.When you create a business plan, don’t attempt to recreate its format. Those reviewing this type of document have expectations you must meet. If they do not see those crucial decision-making components, they’ll see no reason to proceed with their review of your business plan, no matter how great your business idea.Executive Su
    ader doesn't know the root cause(s) how is he/she meant to deal with it? How does he/she keep the rest of the team motivated?

    Knock On Effect...

  • Team members feel like onlookers, bystanders
  • Fear of outcome if others get involved
  • May be seen as taking sides
  • Totally demotivated with progress not being made
  • Questioning why nothing is being done to resolve it
  • Feelings get so strong other team members end up 'fighting' with the adversaries.
  • So, what's a team leader to do?

    I would suggest that whether this adversorial behaviour happens in the workplace during normal day to day activity or within the confines of a project team, the ways forward are very similar.

    The bottom line is the quicker this type of challenge is dealt with, the easier it will be to resolve it. As team leaders, we certainly have the responsibility to facilitate a postive change. However, the onus to change lies totally on the shoulders of the individuals involved...

  • Facilitate a private discussion between those involved. Use a structured approach, do not be judgemental (you may not totally know the history), the only objective is to reach consensus and determine what steps they agree to take to move forward.
  • Prevention is the best form of cure. If it is at all possible, at the point of team selection, make sure adversarie
    Advertising Rules Proposed for Business Opportunities in the General Media
    There are new rules being proposed for Business Opportunities (Biz Ops), which advertise in the General Media, such as Infomercials, Websites, Radio, Cable or Pod Caste. Have you ever heard some of the business opportunity advertisements out there? Make $10,000 per month stuffing envelopes part-time from your own home?And you are thinking yah right? Sure I am going to make 10K monthly working a few hours a day in my under ware? Well The Federal Trade Commission agrees, so they have proposed a new set of rules to govern business opportunity advertising in the general medi
    eam, the ways forward are very similar.

    The bottom line is the quicker this type of challenge is dealt with, the easier it will be to resolve it. As team leaders, we certainly have the responsibility to facilitate a postive change. However, the onus to change lies totally on the shoulders of the individuals involved...

  • Facilitate a private discussion between those involved. Use a structured approach, do not be judgemental (you may not totally know the history), the only objective is to reach consensus and determine what steps they agree to take to move forward.
  • Prevention is the best form of cure. If it is at all possible, at the point of team selection, make sure adversaries are not selected to be on the same team.
  • If the team leader is not empowered to make that decision, it makes sense to bring the individuals together before the first meeting and encourage them (insist) they reach an agreement as to how they will behave as a member of this team.
  • Additionally, establish the team's "ground rules". These are the rules all team members agree to follow when they get together and, again, without pointing fingers, emphasis can be placed on disruptive behaviour not being acceptable.
  • Sadly, some situations may be beyond the point of reasonableness and the team leader now has no alternative but to treat this as a serious performance issue. It is vital that the organization's policies and procedures are fully understood so that due care is taken to facilitate a positive outcome. If the team leader is unsure, then he/she definitely needs to seek guidance within the organization.
  • Managing The Team (Part 7) will look at Why Can't We Stay on Track?.

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