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Casual Articles - Planning a Team Building Event - Help Is As Close As Saying I Love Team Building
All functions of business operate on a grounding of principled actions and behaviors. So it is with leadership. These principles define the parameters for the leader's code of conduct. They become a framework through which decisions can be channeled and validated.Eleven Principles of Leadership have been coded by management practitioners over decades. These have stood the test of time, survived assorted applications, and produced results. A list of the principles and their brief explanations follows.1. Be proficient in all that you do. Followers expect leaders to be expert in the job level assigned. You can get success for a while on your looks, wit, and charm but sooner or later you must produce consistent, real time results.2. Live your values. Don't get caught in the say/do gap trap. If you profess a value of honesty then act honest. had mounted and while they’d pulled through okay, she felt that that some of the group’s easy camaraderie had been compromised under the pressure. Sarah’s number one goal for this activity was that everyone, including herself, could have a friendly competition that got people energized and joking around again.
As Sarah thought about it some more, she added it would be nice if they could do something around making strategic choices under tight time constraints. “I’d love it if we could do an activity that coul
How many times have you encountered a salesperson that wanted to know about YOU before presenting the benefits and features of their product or service? How many times?As an upper level manager in the senior housing industry I was constantly challenged by helping the sales and marketing staff understand the difference between asking and telling. Just this one challenge was costing the company millions of dollars in lost business on an annual basis. Here’s an example:Let’s assume you’re responsible for helping your parents move from their existing residence to a senior housing environment, know as a CCRC (Continuing Care Retirement Community)–or ALF (Assisted Living Facility). Depending on the health and finances of your parents, coupled with the emotion and lack of experience or knowledge in th
Let’s say we take the parallel cases of Steve and Sally. Steve and Sally were both assigned the same task in different departments: find a team building activity for the afternoon that fits their budget. Each manager added the only other condition: “it should be fun”.
But once Steve and Sally began to dig into the options they realized that their groups could do everything from shoot paintballs at each other, do a scavenger hunt, solve crimes, scale walls and climb ropes courses, go kayaking or canoeing, ride horses or cook a four-course meal. How would they decide?
Steve, hoping to make a choice that would please his boss, thought that since his manager liked golf, and since the golf course nearby had a nice restaurant, this would make a good afternoon outing. His group could play some holes, have dinner and award a trophy to the winning team.
Sally realized that with so many choices she needed more information. She downloaded a team building planner’s resource guide at www.iloveteambuilding.com. This guide helped her clarify her group’s objectives. She went back to her manager with a few key questions:
“What is the number one reason that we are holding a team building session?”
“Are there any additional reasons?”
“Who will be participating in this team building session?
“What do we want them to get out of it?”
“What did we like about our last team building session and what didn’t work?”
Asking these questions got Sally more detailed feedback. Sally’s manager Sarah reflected that the department had recently been through a stressful period where everyone had worked long hours. Inter-office tensions had mounted and while they’d pulled through okay, she felt that that some of the group’s easy camaraderie had been compromised under the pressure. Sarah’s number one goal for this activity was that everyone, including herself, could have a friendly competition that got people energized and joking around again.
As Sarah thought about it some more, she added it would be nice if they could do something around making strategic choices under tight time constraints. “I’d love it if we could do an activity that could
Sometimes buying a product is difficult because of the variety of models--with options, add-on items, and services--the customer must choose from in order to obtain a complete solution. Promotional materials for these products must present the choices clearly and take advantage of opportunities for cross-selling and upselling.Cross-Selling Adds More ItemsCross-selling promotes an add-on or accessory product or service that, when combined with the primary product, makes a better or complete solution. A classic example of cross-selling is the question, "Do you want fries with that?"In many cases, cross-selling involves helping customers assemble a tailored product from a variety of options. An effective cross-sell presents these options clearly and makes it easy for customers to choose among them.Upselling Ad
But once Steve and Sally began to dig into the options they realized that their groups could do everything from shoot paintballs at each other, do a scavenger hunt, solve crimes, scale walls and climb ropes courses, go kayaking or canoeing, ride horses or cook a four-course meal. How would they decide?
Steve, hoping to make a choice that would please his boss, thought that since his manager liked golf, and since the golf course nearby had a nice restaurant, this would make a good afternoon outing. His group could play some holes, have dinner and award a trophy to the winning team.
Sally realized that with so many choices she needed more information. She downloaded a team building planner’s resource guide at www.iloveteambuilding.com. This guide helped her clarify her group’s objectives. She went back to her manager with a few key questions:
“What is the number one reason that we are holding a team building session?”
“Are there any additional reasons?”
“Who will be participating in this team building session?
“What do we want them to get out of it?”
“What did we like about our last team building session and what didn’t work?”
Asking these questions got Sally more detailed feedback. Sally’s manager Sarah reflected that the department had recently been through a stressful period where everyone had worked long hours. Inter-office tensions had mounted and while they’d pulled through okay, she felt that that some of the group’s easy camaraderie had been compromised under the pressure. Sarah’s number one goal for this activity was that everyone, including herself, could have a friendly competition that got people energized and joking around again.
As Sarah thought about it some more, she added it would be nice if they could do something around making strategic choices under tight time constraints. “I’d love it if we could do an activity that coul
Several weeks ago I had an absolutely fascinating conversation with a newspaper advertising expert.He laid out some of the best newspaper ad tips I'd ever heard. Tips that can save anyone money and make things go a lot more smoothly.And one of the best secrets he told me -- which sounds really obvious, but is still a secret to most people -- is when you’re looking at buying newspaper advertising, one of the things you should do is form a relationship with a representative.In other words, deal with one person and get to know them, let them know you and what you're doing, and try to have a real business relationship with the person.Ideally, this person should be a supervisor or manager of the department. But either way, that representative that you have a relationship with is going to be your best ally to get you great pricing. And
Sally realized that with so many choices she needed more information. She downloaded a team building planner’s resource guide at www.iloveteambuilding.com. This guide helped her clarify her group’s objectives. She went back to her manager with a few key questions:
“What is the number one reason that we are holding a team building session?”
“Are there any additional reasons?”
“Who will be participating in this team building session?
“What do we want them to get out of it?”
“What did we like about our last team building session and what didn’t work?”
Asking these questions got Sally more detailed feedback. Sally’s manager Sarah reflected that the department had recently been through a stressful period where everyone had worked long hours. Inter-office tensions had mounted and while they’d pulled through okay, she felt that that some of the group’s easy camaraderie had been compromised under the pressure. Sarah’s number one goal for this activity was that everyone, including herself, could have a friendly competition that got people energized and joking around again.
As Sarah thought about it some more, she added it would be nice if they could do something around making strategic choices under tight time constraints. “I’d love it if we could do an activity that coul
There is that moment in our lives, that moment we decide that life has more to offer. That moment that we decide we can be happier and have more joy in our day to day adventures. So one day you wake up and decide it’s time to improve your life. The obvious choice to you is to purchase a book that will tell them how to have a fuller, richer experience in life. You thumb over the hundreds of books available and decide on the one that you know will take you to the next level of happiness and fulfillment in your life. You read the book and take in all it has to offer. It doesn't sound too hard to make life better so you jump in and follow the guidelines laid out for you. A few weeks go by and you are following most of the steps and you like where your life is headed.Then life starts gets in your way. Family challenges arise. Some frustrations at work se
“Are there any additional reasons?”
“Who will be participating in this team building session?
“What do we want them to get out of it?”
“What did we like about our last team building session and what didn’t work?”
Asking these questions got Sally more detailed feedback. Sally’s manager Sarah reflected that the department had recently been through a stressful period where everyone had worked long hours. Inter-office tensions had mounted and while they’d pulled through okay, she felt that that some of the group’s easy camaraderie had been compromised under the pressure. Sarah’s number one goal for this activity was that everyone, including herself, could have a friendly competition that got people energized and joking around again.
As Sarah thought about it some more, she added it would be nice if they could do something around making strategic choices under tight time constraints. “I’d love it if we could do an activity that coul
You may wonder if the car dealer has gone overboard with his service and perhaps he has in a way. The customer can decline his offering at any time but at least he is there to offer it. You can go overboard with your willingness to please but you cannot go overboard with a good customer service policy. You really want to over deliver your promises but you do not want to under promise what you will do.There must be value attached to everything you do for the customer. If they do not perceive a value in the service, then you will not keep that customer for life. I recently had a contract with a company in the Bay Area; their motto was "To Thrill the Customer Everyday". Each person that came on board was also asked to take the motto and implement it in every way possible. As a result, this company is doing extremely well in a slumped economy. The customer
As Sarah thought about it some more, she added it would be nice if they could do something around making strategic choices under tight time constraints. “I’d love it if we could do an activity that could allow us to practice that without taking away the fun,” she said, “And Sally, please get us out of the office because we’ve been stuck inside for what feels like forever”.
Sally also learned that their last team building activity, a game of laser tag, had been high on energy but low on actual team spirit and specific takeaway learning. While there were teams, it was in actuality an “everyone-out-for-themselves” activity. Some co-workers had loved it but others had given up early because they weren’t fit or fast enough to win.
Now Sally had a set of objectives to work from when considering team building ideas. This was her list:
Key Objectives
1) An activity that first and foremost brings some fun and relaxation back into our group after a stressful time
2) An activity that is both competitive and fun
3) An activity that would ideally give our group a chance to practice making choices under pressure
Additional parameters to consider:
1) A group activity that includes everyone including our manager
2) A group activity that everyone is able to physically do
3) A group activity that gets everyone out of the office
With those objectives, Sally found it much easier to sift and eliminate team building activities that didn’t meet her requirements.
What she discovered was a corporate scavenger hunt. There were multiple levels of activity – everything from answering trivia questions based on visiting specified parts of the city to working together to form human sculptures and writing a poem about their experience. It reminded her a bit of the popular TV show “The Amazing Race” except it was right in her city and had other elements that made it appropriate for a corporate team building event.
How did Steve and Sally’s events go?
Steve’s event pleased his manager on a personal level, but he expressed disappointment that “not everyone seemed to be into it”. Everyone enjoyed a nice dinner and the trophy went to the avid golfers in the office. When they got back work, there was n
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