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Casual Articles - Getting Clever Together - Developing the Collaborative Intelligence of Your Team
Case Study: The Branding of an Actors School of Performing Arts s only possible when individuals and the team as a whole are learning new things. By publicly demonstrating support for the learning process, leaders model the importance of building learning organizations. This serves everyone in the long run. Creating learning teams is one of the core strategies for running an organization that is highly adaptive and responsive to change.The competition for performing arts schools is tough and indeed it is important for those who are in such an industry to pay special attention to branding. Recently, I met a gentleman who started a performing arts and actors training school during my travels and he called it V-Stages.Later I considered what V-stages meant and the marketing value of that brand. The gentleman had done an excellent job designing his business cards and the whole thing made perfect sense. Did you know that "Vstages" is an agricultural term? It refers to the various stages of growing wheat in fact.Thus the Various Stages or Vstages can also relate to the growth stages of crops. In education it could be the nurturing stages of young minds! In the entertainment process it perhaps could also relate to the "acts of the play 9. Provide opportunities for sharing ideas during the project-planning phase. People do not argue with their own material. That is, when everyone has taken an active part in the planning process then creating the ‘buy-in’ for the project is much simpler. Because it belongs to them, they are much more likely to give the project their full support. 10. Balance top-down with bottom-up processing. This means that directives and guidance from the top must be balanced with feedback and street-level information. Swarm Intelligence is a very real factor in the functioning of any team/group. One of the reasons Baboons are faster learners than chimps is that they congregate in larger numbers and are quicker at sharing large amounts of information. The The 20/60/20 Rule Of Leadership. Don't Go Solving The Wrong Problems Individually we humans are the smartest creatures on earth. Or at least we like to think so. You notice I said individually. However, sometimes when working together we produce far-from-perfect results.Several decades ago, a passenger jet approached a Florida airport with the pilot and co-pilot struggling to fix what they thought was a malfunctioning landing gear. The landing-gear light was on, signaling that the gear was deployed; but both men did not hear it actually deploy.As the men sought to understand whether they had a defective landing-gear light or a defective landing gear -- the co-pilot actually taking up a hatch and getting down into the wheel well -- the aircraft kept losing altitude. Too late, a warning alarm sounded and the plane crash, killing all aboard.Quite possibly that tragedy has subsequently saved many lives. For the pilot and co-pilot's actions have been used in flight simulation training programs to demonstrate how NOT to troubleshoot problems in the cockpit.The Throughout history, we have pulled off amazing feats as a result of our ability to collaborate and build upon our collective efforts. As a species, when we coordinate and play to our higher purpose, we are pretty amazing. The launching of the Hubble telescope is a testament to what we can achieve with our collaborative efforts. Never has our ability to pull together been more important or more challenged by the environment we live in. Collaborative Intelligence (or CQ) exists in all groups, and is defined as the process of harnessing the intelligence and energy of networks of people. The cooperative potential within corporations and teams is huge; tapping into their Collaborative Intelligence becomes a game everyone needs to play. Highly successful organizations are those with the most effective teams - this is no accident. The question is: “How can we tap into and build more collaborative intelligence?” Here are 10 ways to harness greater quantities of collaborative intelligence: 1. Establish a higher calling for the team. This is a common purpose that represents a higher calling and brings context to the significance of the team’s existence. For example: Apple Computer stating that they educate the world. Providing a service to society is the simplest way that an organization can isolate a higher calling for its existence. This process must be entered with full sincerity. A ‘true’ higher calling is reflective of the culture and intentions of the organization as a whole and therefore is core to what the organization is ‘for’ and how it plans to achieve that. 2. Establish a reward system for innovation and creativity. Ensure that rewards are equally available for ideas and innovations that don’t work as for those that do. Rather than the practical results of any particular idea, the focus will be on the level of innovation, even those that don’t result in success in a conventional sense. History is piled high with examples of ‘mistakes’ that became innovations of great value. When we reward attempts at innovation we are stating that it is the intention that is important. 3. Plan to use all of the experience within the team. Think of the years of life experience represented in a room of 15 people with an average age of 35. It represents over 500 years of life experience. That’s a lot of wisdom to tap into. Great team leaders and managers know how to harness and tap into those years of experience and wisdom. 4. Raise awareness of the importance of shared assumptions. Assumptions cause us to run on ‘autopilot’. Supported by assumptions that go unchecked and unchallenged, teams can continue to run the same old routines for a long time without anyone noticing. If the same old routine is getting you and your team the results you need, then that’s a good thing. If not, maybe it is time to lift the hood and have a peep into what’s driving the team’s behavior – at the assumptions. 5. Encourage team members to find out about each others roles. The more they know about others perspectives, the more likely they will be able to empathize with them when the going gets tough. In the past empathy has been considered a ‘soft skill’ that has no place in the business arena. In reality empathy is an important business skill. The ability to put ourselves in another’s shoes helps us understand what others’ needs and motivations are. 6. Intention is the Keynote. Just as a teams attention is important – so is intention. Intentions have an eerie way of manifesting into reality. Setting intention causes our attention to notice specific aspects of our environment. Intention directs attention so we must plan that very carefully. Having the team form a positive intention around an objective is one of the best ways of doing this. 7. Celebrate successes along the way. Celebration acts to reinforce the progress a team has made and empathizes the importance of the team process in reaching desired objectives. The rituals observed in different cultures, such as Ramadan, Christmas, Honokaa, and graduations, are a testament to how important celebration is to us. Making celebration an integral part of the life of a team / organization helps the individual feel more deeply connected to it. 8. Invest resources in learning. Continuous improvement is only possible when individuals and the team as a whole are learning new things. By publicly demonstrating support for the learning process, leaders model the importance of building learning organizations. This serves everyone in the long run. Creating learning teams is one of the core strategies for running an organization that is highly adaptive and responsive to change. 9. Provide opportunities for sharing ideas during the project-planning phase. People do not argue with their own material. That is, when everyone has taken an active part in the planning process then creating the ‘buy-in’ for the project is much simpler. Because it belongs to them, they are much more likely to give the project their full support. 10. Balance top-down with bottom-up processing. This means that directives and guidance from the top must be balanced with feedback and street-level information. Swarm Intelligence is a very real factor in the functioning of any team/group. One of the reasons Baboons are faster learners than chimps is that they congregate in larger numbers and are quicker at sharing large amounts of information. The r How to Up-Sell Change /p>As Freud cautioned, it's insanity to keep doing the same thing and expect different results. You know things have to change. Business as usual is a guarantee to fail. Your boss supports you, but is fairly lukewarm about resources and time commitments. Your staff agrees but then claim they are too busy. Activity traps, inertia, disinterest, ambivalence, fear… people fabricate (consciously or unconsciously) lots of reasons to avoid making change. This is a frequent organizational dilemma: a needed change stalls before you even get started.Unless you're willing to wait for a crisis (that usually means someone gets fired), start thinking about "up-selling" change. "Up-selling" change means to persuade your employees that making a personal commitment to the change will reap them personal benefits. Similar to Here are 10 ways to harness greater quantities of collaborative intelligence: 1. Establish a higher calling for the team. This is a common purpose that represents a higher calling and brings context to the significance of the team’s existence. For example: Apple Computer stating that they educate the world. Providing a service to society is the simplest way that an organization can isolate a higher calling for its existence. This process must be entered with full sincerity. A ‘true’ higher calling is reflective of the culture and intentions of the organization as a whole and therefore is core to what the organization is ‘for’ and how it plans to achieve that. 2. Establish a reward system for innovation and creativity. Ensure that rewards are equally available for ideas and innovations that don’t work as for those that do. Rather than the practical results of any particular idea, the focus will be on the level of innovation, even those that don’t result in success in a conventional sense. History is piled high with examples of ‘mistakes’ that became innovations of great value. When we reward attempts at innovation we are stating that it is the intention that is important. 3. Plan to use all of the experience within the team. Think of the years of life experience represented in a room of 15 people with an average age of 35. It represents over 500 years of life experience. That’s a lot of wisdom to tap into. Great team leaders and managers know how to harness and tap into those years of experience and wisdom. 4. Raise awareness of the importance of shared assumptions. Assumptions cause us to run on ‘autopilot’. Supported by assumptions that go unchecked and unchallenged, teams can continue to run the same old routines for a long time without anyone noticing. If the same old routine is getting you and your team the results you need, then that’s a good thing. If not, maybe it is time to lift the hood and have a peep into what’s driving the team’s behavior – at the assumptions. 5. Encourage team members to find out about each others roles. The more they know about others perspectives, the more likely they will be able to empathize with them when the going gets tough. In the past empathy has been considered a ‘soft skill’ that has no place in the business arena. In reality empathy is an important business skill. The ability to put ourselves in another’s shoes helps us understand what others’ needs and motivations are. 6. Intention is the Keynote. Just as a teams attention is important – so is intention. Intentions have an eerie way of manifesting into reality. Setting intention causes our attention to notice specific aspects of our environment. Intention directs attention so we must plan that very carefully. Having the team form a positive intention around an objective is one of the best ways of doing this. 7. Celebrate successes along the way. Celebration acts to reinforce the progress a team has made and empathizes the importance of the team process in reaching desired objectives. The rituals observed in different cultures, such as Ramadan, Christmas, Honokaa, and graduations, are a testament to how important celebration is to us. Making celebration an integral part of the life of a team / organization helps the individual feel more deeply connected to it. 8. Invest resources in learning. Continuous improvement is only possible when individuals and the team as a whole are learning new things. By publicly demonstrating support for the learning process, leaders model the importance of building learning organizations. This serves everyone in the long run. Creating learning teams is one of the core strategies for running an organization that is highly adaptive and responsive to change. 9. Provide opportunities for sharing ideas during the project-planning phase. People do not argue with their own material. That is, when everyone has taken an active part in the planning process then creating the ‘buy-in’ for the project is much simpler. Because it belongs to them, they are much more likely to give the project their full support. 10. Balance top-down with bottom-up processing. This means that directives and guidance from the top must be balanced with feedback and street-level information. Swarm Intelligence is a very real factor in the functioning of any team/group. One of the reasons Baboons are faster learners than chimps is that they congregate in larger numbers and are quicker at sharing large amounts of information. The My Visit To A Past Winner Of The WOW! Award ovation we are stating that it is the intention that is important.After presenting The WOW! Awards I always hope that the service standards will be maintained. I want other people to experience exactly the same great service that I’ve seen.Last week I had the privilege to visit a past winner. The business is called Harris Lipman and they’re based in Whetstone, North London.Having phoned to make the appointment, I got this letter.Dear Mr WilliamsI have been advised by Howard that you are visiting our offices on Friday 19 October at 2.00pm and I am writing to you to see whether you would like to accept our offer of having your car valeted whilst you are attending our offices, at our expense.Whilst we make every effort to visit our client’s wherever possible, I am sure you can appreciate that it is a significant time saving to us when clients 3. Plan to use all of the experience within the team. Think of the years of life experience represented in a room of 15 people with an average age of 35. It represents over 500 years of life experience. That’s a lot of wisdom to tap into. Great team leaders and managers know how to harness and tap into those years of experience and wisdom. 4. Raise awareness of the importance of shared assumptions. Assumptions cause us to run on ‘autopilot’. Supported by assumptions that go unchecked and unchallenged, teams can continue to run the same old routines for a long time without anyone noticing. If the same old routine is getting you and your team the results you need, then that’s a good thing. If not, maybe it is time to lift the hood and have a peep into what’s driving the team’s behavior – at the assumptions. 5. Encourage team members to find out about each others roles. The more they know about others perspectives, the more likely they will be able to empathize with them when the going gets tough. In the past empathy has been considered a ‘soft skill’ that has no place in the business arena. In reality empathy is an important business skill. The ability to put ourselves in another’s shoes helps us understand what others’ needs and motivations are. 6. Intention is the Keynote. Just as a teams attention is important – so is intention. Intentions have an eerie way of manifesting into reality. Setting intention causes our attention to notice specific aspects of our environment. Intention directs attention so we must plan that very carefully. Having the team form a positive intention around an objective is one of the best ways of doing this. 7. Celebrate successes along the way. Celebration acts to reinforce the progress a team has made and empathizes the importance of the team process in reaching desired objectives. The rituals observed in different cultures, such as Ramadan, Christmas, Honokaa, and graduations, are a testament to how important celebration is to us. Making celebration an integral part of the life of a team / organization helps the individual feel more deeply connected to it. 8. Invest resources in learning. Continuous improvement is only possible when individuals and the team as a whole are learning new things. By publicly demonstrating support for the learning process, leaders model the importance of building learning organizations. This serves everyone in the long run. Creating learning teams is one of the core strategies for running an organization that is highly adaptive and responsive to change. 9. Provide opportunities for sharing ideas during the project-planning phase. People do not argue with their own material. That is, when everyone has taken an active part in the planning process then creating the ‘buy-in’ for the project is much simpler. Because it belongs to them, they are much more likely to give the project their full support. 10. Balance top-down with bottom-up processing. This means that directives and guidance from the top must be balanced with feedback and street-level information. Swarm Intelligence is a very real factor in the functioning of any team/group. One of the reasons Baboons are faster learners than chimps is that they congregate in larger numbers and are quicker at sharing large amounts of information. The How to Make Training and Development a Power Agent for Change t skill’ that has no place in the business arena. In reality empathy is an important business skill. The ability to put ourselves in another’s shoes helps us understand what others’ needs and motivations are.Does this sound familiar? With high expectations, you sent your employees or yourself to a training or personal development program. Six weeks later you're not sure if it was worth the investment. What went wrong?In an ever-changing business environment, it's important that you and your workforce are prepared to handle whatever happens. Very few people will question that concept - so where's the problem? Why doesn't training seem to work for so many people? Most people are sold on the idea of training but aren't really sure how to make it work for them. Let's take a look at 10 factors that will help you get lasting results from training.1. Conduct a thorough needs analysis. Make sure that training is the answer. Conduct a thorough needs analysis first. Often the obvious cause is not the re 6. Intention is the Keynote. Just as a teams attention is important – so is intention. Intentions have an eerie way of manifesting into reality. Setting intention causes our attention to notice specific aspects of our environment. Intention directs attention so we must plan that very carefully. Having the team form a positive intention around an objective is one of the best ways of doing this. 7. Celebrate successes along the way. Celebration acts to reinforce the progress a team has made and empathizes the importance of the team process in reaching desired objectives. The rituals observed in different cultures, such as Ramadan, Christmas, Honokaa, and graduations, are a testament to how important celebration is to us. Making celebration an integral part of the life of a team / organization helps the individual feel more deeply connected to it. 8. Invest resources in learning. Continuous improvement is only possible when individuals and the team as a whole are learning new things. By publicly demonstrating support for the learning process, leaders model the importance of building learning organizations. This serves everyone in the long run. Creating learning teams is one of the core strategies for running an organization that is highly adaptive and responsive to change. 9. Provide opportunities for sharing ideas during the project-planning phase. People do not argue with their own material. That is, when everyone has taken an active part in the planning process then creating the ‘buy-in’ for the project is much simpler. Because it belongs to them, they are much more likely to give the project their full support. 10. Balance top-down with bottom-up processing. This means that directives and guidance from the top must be balanced with feedback and street-level information. Swarm Intelligence is a very real factor in the functioning of any team/group. One of the reasons Baboons are faster learners than chimps is that they congregate in larger numbers and are quicker at sharing large amounts of information. The Opportunity Idea - Business Planning - Action - Culmination s only possible when individuals and the team as a whole are learning new things. By publicly demonstrating support for the learning process, leaders model the importance of building learning organizations. This serves everyone in the long run. Creating learning teams is one of the core strategies for running an organization that is highly adaptive and responsive to change.At first all new businesses start of as an idea. How do you turn this idea into a profitable opportunity? When the idea grips you so much, that you wake up in the middle of the night and hurriedly scribble down some notes, what do you do next? Some of the best business ideas I have had have come at night but usually they are so bold that most of them end up in the "ideas box".What is the procedure to follow when a revelation occurs usually late Friday night, early Saturday morning?Business Idea-Now that you have an idea for a new business, how realistic is it? Does it still sound interesting in the cold light of the day? Does it fit into your lifestyle? Can you dedicate the time and effort required to do the next step...Opportunity Planning-Now that you have decided to take yo 9. Provide opportunities for sharing ideas during the project-planning phase. People do not argue with their own material. That is, when everyone has taken an active part in the planning process then creating the ‘buy-in’ for the project is much simpler. Because it belongs to them, they are much more likely to give the project their full support. 10. Balance top-down with bottom-up processing. This means that directives and guidance from the top must be balanced with feedback and street-level information. Swarm Intelligence is a very real factor in the functioning of any team/group. One of the reasons Baboons are faster learners than chimps is that they congregate in larger numbers and are quicker at sharing large amounts of information. The reward for this distinction is that Baboons have the nickname of rats of Africa and the Chimps last hope of survival is a wild life trust. Most organizations would benefit by facilitating more bottom-up processing. Managers and leaders are realizing that more efficient collaboration is the key to their teams being more effective. Because human beings are involved, the solution is not going to be solely technological. Many companies have realized that everyone having a Blackberry has not solved more problems. With the high levels of employee stress reported, it appears that the human portion of the equation has not benefited much – we just have to run a little faster it seems. Helping teams tap into greater levels of collaborative intelligence @ Work promises many things least of all making it possible for us enjoy our work more, which has to be a good thing.
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