nication plan so that the strategy is reinforced." There's an interesting idea: an overall communication plan. Other responses also indicate that lack of communications routinely allows plans to die out after their launch. "No regular internal press to generate momentum." "Lack of better marketing efforts." Apparently all goes quiet, kind of like a mausoleum after the entertainment goes home. This contributor didn't hold anything back: "The communication sucks! Organizations become introverted in their communication strategies, whether the group is a large company or a small team."

Communication is also much more than words and pictures. Communication is also delivered through demonstration. "The management team does not follow the strategy themselves." We all kn

"Most great plans aren't. They are just nice, high-level ideas."

That's how one of our survey respondents answered our question, "What are the top three obstacles that prevent great plans from reaching effective implementation?" Despite the universal chatter around the need to be "strategic", and the untold hours spent developing strategic plans, it appears that they don't work nearly often enough. And based on the spirited responses we got from the generous folks who answered our survey, it seems that many have been involved in a strategic plan that failed. Of course, we all know it's not YOUR fault!

If it's any consolation, even the big boys can't seem to get it right. Many more than Ted Turner are disappointed in the results from the AOL/Time Warner merger strategy. Arthur Andersen had a great strategy, except for the one little loose thread that allowed the entire company to unravel. And what happened at Kmart, Xerox, and Polaroid? These are organizations that all had the wind at their backs at one time or another, and now you have to wonder if their management could lead a dogsled team to a meatpacking plant.

OK, so no need to affix blame; let's focus on fixing the problem! The purpose of the survey was to identify key contributors to strategy failure so raised awareness could guide our clients to proactively avoid them. What follows is a recap of the responses from the top five categories (in no predictable order, I'll warn you!), along with excerpts of quotations that help clarify the points speedier than a bullet on amphetamines. These five categories reflect the most popular -- although not necessarily the most significant -- responses we received, out of approximately 25 categories. Their pervasiveness certainly warrants our attention. By addressing these five obstacles, you can expect to more successfully implement the plans you devise and participate in, even if a past experience felt more like a do-it-yourself mugging.

Communications

The number two response to our question about strategy failure should be familiar to all: Communications. Since we can't get it right at home -- with one in two U.S. marriages ending in divorce -- what makes us think we're going to get it right at work?

Poor communications seems to take many forms. Apparently, some groups like to develop strategic plans, and then hide them under a rock. But they don't do it on purpose. "The failure to communicate the vision and strategic objectives to stakeholders" may mean that the developers of the strategy aren't getting out enough information for folks to understand what they're supposed to do with it. "New initiatives or objectives are outlined but not communicated throughout the organization as to how the new objectives should look and feel, what steps to take, time-frame, etc." "Poor communications among team members responsible for decisions in implementation. Expectations and opinions are not shared openly, thoroughly, and effectively."

"Every tactical action supporting the strategic objectives needs to be included in an overall communication plan so that the strategy is reinforced." There's an interesting idea: an overall communication plan. Other responses also indicate that lack of communications routinely allows plans to die out after their launch. "No regular internal press to generate momentum." "Lack of better marketing efforts." Apparently all goes quiet, kind of like a mausoleum after the entertainment goes home. This contributor didn't hold anything back: "The communication sucks! Organizations become introverted in their communication strategies, whether the group is a large company or a small team."

Communication is also much more than words and pictures. Communication is also delivered through demonstration. "The management team does not follow the strategy themselves." We all kno

er strategy. Arthur Andersen had a great strategy, except for the one little loose thread that allowed the entire company to unravel. And what happened at Kmart, Xerox, and Polaroid? These are organizations that all had the wind at their backs at one time or another, and now you have to wonder if their management could lead a dogsled team to a meatpacking plant.

OK, so no need to affix blame; let's focus on fixing the problem! The purpose of the survey was to identify key contributors to strategy failure so raised awareness could guide our clients to proactively avoid them. What follows is a recap of the responses from the top five categories (in no predictable order, I'll warn you!), along with excerpts of quotations that help clarify the points speedier than a bullet on amphetamines. These five categories reflect the most popular -- although not necessarily the most significant -- responses we received, out of approximately 25 categories. Their pervasiveness certainly warrants our attention. By addressing these five obstacles, you can expect to more successfully implement the plans you devise and participate in, even if a past experience felt more like a do-it-yourself mugging.

Communications

The number two response to our question about strategy failure should be familiar to all: Communications. Since we can't get it right at home -- with one in two U.S. marriages ending in divorce -- what makes us think we're going to get it right at work?

Poor communications seems to take many forms. Apparently, some groups like to develop strategic plans, and then hide them under a rock. But they don't do it on purpose. "The failure to communicate the vision and strategic objectives to stakeholders" may mean that the developers of the strategy aren't getting out enough information for folks to understand what they're supposed to do with it. "New initiatives or objectives are outlined but not communicated throughout the organization as to how the new objectives should look and feel, what steps to take, time-frame, etc." "Poor communications among team members responsible for decisions in implementation. Expectations and opinions are not shared openly, thoroughly, and effectively."

"Every tactical action supporting the strategic objectives needs to be included in an overall communication plan so that the strategy is reinforced." There's an interesting idea: an overall communication plan. Other responses also indicate that lack of communications routinely allows plans to die out after their launch. "No regular internal press to generate momentum." "Lack of better marketing efforts." Apparently all goes quiet, kind of like a mausoleum after the entertainment goes home. This contributor didn't hold anything back: "The communication sucks! Organizations become introverted in their communication strategies, whether the group is a large company or a small team."

Communication is also much more than words and pictures. Communication is also delivered through demonstration. "The management team does not follow the strategy themselves." We all kn

bullet on amphetamines. These five categories reflect the most popular -- although not necessarily the most significant -- responses we received, out of approximately 25 categories. Their pervasiveness certainly warrants our attention. By addressing these five obstacles, you can expect to more successfully implement the plans you devise and participate in, even if a past experience felt more like a do-it-yourself mugging.

Communications

The number two response to our question about strategy failure should be familiar to all: Communications. Since we can't get it right at home -- with one in two U.S. marriages ending in divorce -- what makes us think we're going to get it right at work?

Poor communications seems to take many forms. Apparently, some groups like to develop strategic plans, and then hide them under a rock. But they don't do it on purpose. "The failure to communicate the vision and strategic objectives to stakeholders" may mean that the developers of the strategy aren't getting out enough information for folks to understand what they're supposed to do with it. "New initiatives or objectives are outlined but not communicated throughout the organization as to how the new objectives should look and feel, what steps to take, time-frame, etc." "Poor communications among team members responsible for decisions in implementation. Expectations and opinions are not shared openly, thoroughly, and effectively."

"Every tactical action supporting the strategic objectives needs to be included in an overall communication plan so that the strategy is reinforced." There's an interesting idea: an overall communication plan. Other responses also indicate that lack of communications routinely allows plans to die out after their launch. "No regular internal press to generate momentum." "Lack of better marketing efforts." Apparently all goes quiet, kind of like a mausoleum after the entertainment goes home. This contributor didn't hold anything back: "The communication sucks! Organizations become introverted in their communication strategies, whether the group is a large company or a small team."

Communication is also much more than words and pictures. Communication is also delivered through demonstration. "The management team does not follow the strategy themselves." We all kn

ups like to develop strategic plans, and then hide them under a rock. But they don't do it on purpose. "The failure to communicate the vision and strategic objectives to stakeholders" may mean that the developers of the strategy aren't getting out enough information for folks to understand what they're supposed to do with it. "New initiatives or objectives are outlined but not communicated throughout the organization as to how the new objectives should look and feel, what steps to take, time-frame, etc." "Poor communications among team members responsible for decisions in implementation. Expectations and opinions are not shared openly, thoroughly, and effectively."

"Every tactical action supporting the strategic objectives needs to be included in an overall communication plan so that the strategy is reinforced." There's an interesting idea: an overall communication plan. Other responses also indicate that lack of communications routinely allows plans to die out after their launch. "No regular internal press to generate momentum." "Lack of better marketing efforts." Apparently all goes quiet, kind of like a mausoleum after the entertainment goes home. This contributor didn't hold anything back: "The communication sucks! Organizations become introverted in their communication strategies, whether the group is a large company or a small team."

Communication is also much more than words and pictures. Communication is also delivered through demonstration. "The management team does not follow the strategy themselves." We all kn

nication plan so that the strategy is reinforced." There's an interesting idea: an overall communication plan. Other responses also indicate that lack of communications routinely allows plans to die out after their launch. "No regular internal press to generate momentum." "Lack of better marketing efforts." Apparently all goes quiet, kind of like a mausoleum after the entertainment goes home. This contributor didn't hold anything back: "The communication sucks! Organizations become introverted in their communication strategies, whether the group is a large company or a small team."

Communication is also much more than words and pictures. Communication is also delivered through demonstration. "The management team does not follow the strategy themselves." We all know about the hypocritical "do as I say, not as I do" admonition. What does that scream about the value of the strategy? That behavior will raise eyebrows faster than a cook who won't eat his own cooking!

Leadership

Which brings us to leadership, which was the fifth most popular category. From these responses we can learn that leadership is much like fly-fishing -- when you're up to your waist in it, it's suddenly much harder than it looks! "Most leaders grossly underestimate what it takes to lead effectively." "Failing of leadership starting and ending at the top." "Lack of a true motivating leader." This contributor offered some specificity: "Weak leadership. This results in improper resource allocation, lack of buy-in, poor follow-through, inadequate checks, misaligned goals/ strategies/ actions, inefficient rewards and punishments, cover-ups, etc."

This respondent noted that there was enough blame to go around: "Not a lack of leadership from the main person in charge but from either a lack of ability or the lack of 'willingness' from other personnel who are needed to step up and truly lead the effort to bring the strategies from paper to production." The message here is that we are all called to lead from wherever we are, even if we're not at the top.

Not all management teams are blessed with skilled leaders. "Management team and/or owner not experienced/skilled enough to carry out the strategy." Some have titles associated with leadership, but not the authority: "No assigned champion/true owner of each project who has the authority to implement." I was taught that you must delegate authority at the same time you delegate responsibility. Lastly, we have leaders who are just plain stubborn, kind of like a mule with a good parking space at the mall: "...'rogue' links in the management chain that distort the plan to suit their OWN vision, thus subverting the directive from the top without authorization." Now I'm thinking fly-fishing is actually easier.

No Plan Behind the Idea

The third most popular category is named, "No Plan Behind the Idea," captured in this summary: "Most great plans aren't. They are just nice, high-level ideas." Those of you that have attempted to execute plans that were as thin as the soles on Newman's shoes may easily relate to this: "'Strategic initiative?' No, it wasn't 'strategic' and it wasn't an 'initiative'. Calling something a strategic initiative doesn't make it one."

It seems that many of our strategic planning sessions stop halfway, before there is a plan. "Very little planning, if any, goes into the implementation process." "Undeveloped intentions." Maybe you know some of these people: "Frequently the person with the great idea is not an execution giant." While no one is advocating using masking tape on a paint-by-numbers picture, how about this example of how to do it right: "the Microsoft of today NEVER rushes in ... they wait to see how things shake out, steal some early ideas, perfect them, then smash everybody they can and conquer the world."

Inquiring minds want to know what