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Casual Articles - The Accountability/Alignment Process: Three Steps to an Accountable Organization
I am always amazed when I see marketers advertising new products. From products touting various skin creams and anti-aging creams to the latest and greatest weight management program, the campaigns are larger than life. When will they understand that I want to look good for MY age and not the age I was 20 years ago?I am not trying to recapture my youth or be razor thin like a model. Today, most products' packaging simply does not identify with whom I am, how I see myself or embody the person I would like to be. Packages w
Post progress reports in prominent locations. Provide a forum for people to comment on progress.
Put Accountability Agreements Online
A company’s intranet can provide easy access to all Accountability Agreements.
Or, use our Align Online tool. Visit www.alignonline.com for more information.
Model Accountability
Leaders must set an example and share Accountability Agreements widely.
Also, references should be made to Accountability Agreements in reports and presentations.
Synchronize the Process
Link accountability to related processes such as goal setting and performance man
Stay with me on this, the ‘penny may drop’ about half-way into the article!Target - in very general terms, this article is targeted at anyone involved in business, whether it be offline ‘real-world’ business, or online ‘cyber’ e-business.Let’s define the title.“jigsaw” - a puzzle with multiple parts which requires some element of skill to correctly piece them all together in the right way, making one complete ‘picture’.“virus” - an infection which grows, replicates and spreads.Make sense yet
Generating genuine accountability and functional alignment into your workplace cannot be left to vague ambitions and abstract statements. Well designed processes must be embedded into the heart of an organization to ensure that each employee’s goals and expectations are clearly defined and that the resources to bring about specific measurable results are in place.
In our recent book, Aligned Like a Laser, we outline an effective three step process for ensuring managers and employees are mutually accountable and that the entire organization is aligned toward specific goals.
The Accountability/Alignment process has three fundamental steps:
(1) Accountability (2) Alignment (3) and Achievement
These steps shape the essential foundation for the practice of accountability and workplace alignment.
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Step 1: Accountability
Accountability is articulated through a document called an Accountability Agreement. This document forms a context for success by making each individual’s contribution visible within the organization. It is a brief – 2 to 3 page – overview of the outcomes that an individual is promising to deliver which also outlines the support and resources that he or she needs from others in order to achieve these results.
Seven Elements of an Accountability Agreement:
(1) Business Focus Statement
(2) Operational Accountabilities
(3) Leadership Accountabilities
(4) Support Requirements
(5) Goals
(6) Sustainment Plan
(7) Positive Consequences
----
Step 2: Alignment
Alignment requires a constructive business dialogue focused on end results. After completing Accountability Agreements, a workgroup negotiates responsibilities and forms an understanding of each member’s contribution to the team.
The alignment process involves resolving gaps and overlaps in the team’s accountabilities, and it ensures that each member agrees to provide the critical support needed to fulfil the team’s purpose.
Alignment clarifies the practice of accountability; it focuses energy and eliminates distractions across the entire organization. It also provides a renewed sense of confidence and interdependence based on a publicly declared promise to deliver business results.
----
Step 3: Achievement
The Accountability/Alignment process brings immediate results, but lasting achievement is gained through maintaining the discipline fostered by the process. There are several ways to ensure that Accountability/Alignment brings long term achievement.
Keep Accountability Agreements Visible
Post progress reports in prominent locations.
Provide a forum for people to comment on progress.
Put Accountability Agreements Online
A company’s intranet can provide easy access to all Accountability Agreements.
Or, use our Align Online tool. Visit www.alignonline.com for more information.
Model Accountability
Leaders must set an example and share Accountability Agreements widely.
Also, references should be made to Accountability Agreements in reports and presentations.
Synchronize the Process
Link accountability to related processes such as goal setting and performance mana
As innovation changes from a hard to a softer kind of process, so the language must change to reflect this. Below are a list of terms that we commonly use in our project teams or businesses together with a new vocabulary that we should all be coming to terms with.Sales Pitch As project become more transformational than transactional we need to be talking about creating a purpose not simply pitching an idea.Visualisation Many of us visualise the outcome but it needs to be voca
(1) Accountability (2) Alignment (3) and Achievement
These steps shape the essential foundation for the practice of accountability and workplace alignment.
----
Step 1: Accountability
Accountability is articulated through a document called an Accountability Agreement. This document forms a context for success by making each individual’s contribution visible within the organization. It is a brief – 2 to 3 page – overview of the outcomes that an individual is promising to deliver which also outlines the support and resources that he or she needs from others in order to achieve these results.
Seven Elements of an Accountability Agreement:
(1) Business Focus Statement
(2) Operational Accountabilities
(3) Leadership Accountabilities
(4) Support Requirements
(5) Goals
(6) Sustainment Plan
(7) Positive Consequences
----
Step 2: Alignment
Alignment requires a constructive business dialogue focused on end results. After completing Accountability Agreements, a workgroup negotiates responsibilities and forms an understanding of each member’s contribution to the team.
The alignment process involves resolving gaps and overlaps in the team’s accountabilities, and it ensures that each member agrees to provide the critical support needed to fulfil the team’s purpose.
Alignment clarifies the practice of accountability; it focuses energy and eliminates distractions across the entire organization. It also provides a renewed sense of confidence and interdependence based on a publicly declared promise to deliver business results.
----
Step 3: Achievement
The Accountability/Alignment process brings immediate results, but lasting achievement is gained through maintaining the discipline fostered by the process. There are several ways to ensure that Accountability/Alignment brings long term achievement.
Keep Accountability Agreements Visible
Post progress reports in prominent locations.
Provide a forum for people to comment on progress.
Put Accountability Agreements Online
A company’s intranet can provide easy access to all Accountability Agreements.
Or, use our Align Online tool. Visit www.alignonline.com for more information.
Model Accountability
Leaders must set an example and share Accountability Agreements widely.
Also, references should be made to Accountability Agreements in reports and presentations.
Synchronize the Process
Link accountability to related processes such as goal setting and performance man
Very few businesses can claim to be prepared for the loss of key employees. Quite often it is an unexpected and unplanned for event that causes quite a bit of disruption to 'business as usual'.It is quite a gut wrenching experience to see an employee you have worked with over a period of time leaving your business. Even if the parting of ways is on good terms with a period of handover, you just know that there is so much information walking out the door with your former employee and there is nothing you can do about it.An
Seven Elements of an Accountability Agreement:
(1) Business Focus Statement
(2) Operational Accountabilities
(3) Leadership Accountabilities
(4) Support Requirements
(5) Goals
(6) Sustainment Plan
(7) Positive Consequences
----
Step 2: Alignment
Alignment requires a constructive business dialogue focused on end results. After completing Accountability Agreements, a workgroup negotiates responsibilities and forms an understanding of each member’s contribution to the team.
The alignment process involves resolving gaps and overlaps in the team’s accountabilities, and it ensures that each member agrees to provide the critical support needed to fulfil the team’s purpose.
Alignment clarifies the practice of accountability; it focuses energy and eliminates distractions across the entire organization. It also provides a renewed sense of confidence and interdependence based on a publicly declared promise to deliver business results.
----
Step 3: Achievement
The Accountability/Alignment process brings immediate results, but lasting achievement is gained through maintaining the discipline fostered by the process. There are several ways to ensure that Accountability/Alignment brings long term achievement.
Keep Accountability Agreements Visible
Post progress reports in prominent locations.
Provide a forum for people to comment on progress.
Put Accountability Agreements Online
A company’s intranet can provide easy access to all Accountability Agreements.
Or, use our Align Online tool. Visit www.alignonline.com for more information.
Model Accountability
Leaders must set an example and share Accountability Agreements widely.
Also, references should be made to Accountability Agreements in reports and presentations.
Synchronize the Process
Link accountability to related processes such as goal setting and performance man
Are you one of the thousands of job seekers who question their sanity, marketability, and capacity to make smart decisions-just because you’ve lost your job? Are you wondering how to overcome these psychological challenges, rebuild your self-confidence, increase your marketability, and regain your sense of sanity?In today’s competitive job market you need more than a killer r?sum? and great interviewing skills to survive. Twenty-first-century job seekers must be able to deal with ambiguity, maintain a winner’s mindset, demonstra
Alignment clarifies the practice of accountability; it focuses energy and eliminates distractions across the entire organization. It also provides a renewed sense of confidence and interdependence based on a publicly declared promise to deliver business results.
----
Step 3: Achievement
The Accountability/Alignment process brings immediate results, but lasting achievement is gained through maintaining the discipline fostered by the process. There are several ways to ensure that Accountability/Alignment brings long term achievement.
Keep Accountability Agreements Visible
Post progress reports in prominent locations.
Provide a forum for people to comment on progress.
Put Accountability Agreements Online
A company’s intranet can provide easy access to all Accountability Agreements.
Or, use our Align Online tool. Visit www.alignonline.com for more information.
Model Accountability
Leaders must set an example and share Accountability Agreements widely.
Also, references should be made to Accountability Agreements in reports and presentations.
Synchronize the Process
Link accountability to related processes such as goal setting and performance man
Freedom of choice can have both positive and negative consequences for peoples that developed democracy within their states as a leading regime. When a person ids to make a choice between the good and evil, the question about what is good and what is easy arises. The majority will pick the easy way without thinking about the consequences of their choice, though they may be quite destructing. World’s existence is a matter of balance between good and evil that are to coexist and give people that freedom of choice they are supposed to do.
Post progress reports in prominent locations. Provide a forum for people to comment on progress.
Put Accountability Agreements Online
A company’s intranet can provide easy access to all Accountability Agreements.
Or, use our Align Online tool. Visit www.alignonline.com for more information.
Model Accountability
Leaders must set an example and share Accountability Agreements widely.
Also, references should be made to Accountability Agreements in reports and presentations.
Synchronize the Process
Link accountability to related processes such as goal setting and performance management.
Use accountability to prevent duplication of effort.
Ensure Business Results
Accountability is not about shifting blame; it embraces a process of mutual support and learning to ensure that goals are achieved.
Accountability Agreements can be modified according to past lessons and to better adhere to new circumstances.
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The Accountable Workplace
The alignment process legitimizes raising difficult conversations, creates a positive context for resolving disagreements, and builds an environment of mutual support. Improving an organization can be a gamble, yet successful organizational effectiveness initiatives have proven to be invaluable relative to the time invested. The Accountability/Alignment process can revitalize a workplace, focus attention on shared goals, and sustain a new way of working across an organization.
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