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Casual Articles - Globalization and the Death of the Mid-sized Company
Want A Great Meeting? Consider Laughter! (we’ll call him Jim) in the contract manufacturing industry illustrates the point. About ten years ago he began to notice that small international manufactures were showing up more frequently as competitors.Did you know there are over 5500 laughter clubs around the world in over 50 countries? After September 11th, 2001, people just want to laugh more. Our country and world certainly have changed after that tragic and eventful day.Many meeting planners are requesting that even some of the more serious topics have some more humor and levity to them. If you are asking people to attend a 2-3 day meeting or conference, it not only has to have substance today it has to have some degree of fun and humor. Humor can help to illustrate key learning objectives and help bring to life dry, technically challenging and boring topics.When you hire a humorous speaker to present at your next meeting, he or she will proba Seven years ago he decided to take a trip to China and toured several regions noted for manufacturing. He was shocked to find state of the art facilities and equipment – much better than his own. What was more astonishing was that the facilities were sitting with 40 – 50% unused capacity. He noticed that the labor rates were 25% of what the standard US rates were at the time, and that the government imposed few regulations on local business. For Jim, the handwriting was on the wall. Since that trip to China, he has radically repositioned his business. He did three things: Improved his business pr The Paradox of Job Enrichment If you own or work in a mid-sized company then you probably know of a global competitor in your back yard. If globalization hasn’t come to your part of the world yet, then you had better brace yourself. It’s coming!Ellen was a clerk working for a large insurance company. One day, she spotted a glaring discrepancy in a form she was typing. Through a simple error, two figures had been transposed in a store owner's policy. In consequence, his store was insured for $165,000 against vandalism but only for $5 000 against fire. Her first instinct was to reach for the phone to inform her supervisor of the error, for the sake of the unfortunate store owner. "But wait a minute," she then thought to herself. "I'm not supposed to read these forms. I'm just supposed to check one column against another...If they're gonna give me a robot's job to do, I'm gonna do it like a robot." Author Barbara Garso As recently as a few years ago, domestic mid-sized companies played by the same rules. They enjoyed similar access to markets, comparable cost structures and common political pressures. In fact, many mid- sized companies dominated domestic markets only because global competitors couldn’t get here. Now, there is nowhere to hide. The internet, email, overnight delivery and the opening of domestic markets has changed the game. Today, even the smallest company can face global competition. The formerly inaccessible mid-market represents the soft underbelly of American business and a great opportunity for offshore mid-size companies to grow. And, as they grow mid-sized companies will either adapt or die. In fact, global companies are already competing in a number of areas that you might not expect. For example, offshore tax preparers are competing in the domestic accounting industry. In retail, big box retailers are partnering with international consumer goods manufacturers and redefining the mid-market retail industry. As this trend continues on the heels of the next wave, Knowledge Process Outsourcing, we will see the least effective and efficient mid-size companies disappear. We will see global competitors deliver high quality and low cost products to our front door, and we will see more services being sent offshore. If you are planning for your company to succeed as global competitors raise the stakes, then there are some Cold Hard Facts you will need to accept: Cold Hard Fact #1 - the playing field is no longer level. Global competitors play by different rules set in their own geographical regions so not only do many of them have lower labor costs, but they also have fewer government controls giving them an additional cost advantage. Cold Hard Fact #2 – in the future you will have less time to react to your competitors. Geographic distribution makes it harder to keep your eye on the global competitor. If they are test marketing a new product, then you may never know until it shows up in your back yard. Cold Hard Fact #3 – they know more about you than you know about them. Generally, American mid- size businesses are far less familiar with international markets and cultures than international mid-size companies are with the US. Cold Hard Fact #4 – global competition will turn up the heat domestically. As domestic companies in the mid-market adapt to global competitors the domestic companies will become increasingly more competitive in their local markets. So, what can you do? 1. Develop a global view of your company and industry: Broaden your competitive horizon – the world really is your oyster Learn how global competition is impacting your industry – see what’s going on over there wherever over there is 2. Compete as you would with any other competitor: Understand what drives your customers Look for opportunities and innovate wherever you can Compete head-to-head or create alliances where it makes sense An experience with a former client (we’ll call him Jim) in the contract manufacturing industry illustrates the point. About ten years ago he began to notice that small international manufactures were showing up more frequently as competitors. Seven years ago he decided to take a trip to China and toured several regions noted for manufacturing. He was shocked to find state of the art facilities and equipment – much better than his own. What was more astonishing was that the facilities were sitting with 40 – 50% unused capacity. He noticed that the labor rates were 25% of what the standard US rates were at the time, and that the government imposed few regulations on local business. For Jim, the handwriting was on the wall. Since that trip to China, he has radically repositioned his business. He did three things: Improved his business pro 14 Essential Tips For Small Business Startup y for offshore mid-size companies to grow. And, as they grow mid-sized companies will either adapt or die.Starting and owning your own business can be a very gratifying experience if done correctly. If done incorrectly and without the proper preparation, it can be a nightmare. Since competition in most businesses is fierce, you must become an expert at your business and develop a niche in your market.Listed below are a few of the most important tips potential business owners need to consider before starting a business. Your preparation should be long and thorough. The more extensive your preparation is, prior to starting your business, the greater your chance of success.Consider the following to start:1— Make absolutely sure there is a market for your product or service, research the need for your In fact, global companies are already competing in a number of areas that you might not expect. For example, offshore tax preparers are competing in the domestic accounting industry. In retail, big box retailers are partnering with international consumer goods manufacturers and redefining the mid-market retail industry. As this trend continues on the heels of the next wave, Knowledge Process Outsourcing, we will see the least effective and efficient mid-size companies disappear. We will see global competitors deliver high quality and low cost products to our front door, and we will see more services being sent offshore. If you are planning for your company to succeed as global competitors raise the stakes, then there are some Cold Hard Facts you will need to accept: Cold Hard Fact #1 - the playing field is no longer level. Global competitors play by different rules set in their own geographical regions so not only do many of them have lower labor costs, but they also have fewer government controls giving them an additional cost advantage. Cold Hard Fact #2 – in the future you will have less time to react to your competitors. Geographic distribution makes it harder to keep your eye on the global competitor. If they are test marketing a new product, then you may never know until it shows up in your back yard. Cold Hard Fact #3 – they know more about you than you know about them. Generally, American mid- size businesses are far less familiar with international markets and cultures than international mid-size companies are with the US. Cold Hard Fact #4 – global competition will turn up the heat domestically. As domestic companies in the mid-market adapt to global competitors the domestic companies will become increasingly more competitive in their local markets. So, what can you do? 1. Develop a global view of your company and industry: Broaden your competitive horizon – the world really is your oyster Learn how global competition is impacting your industry – see what’s going on over there wherever over there is 2. Compete as you would with any other competitor: Understand what drives your customers Look for opportunities and innovate wherever you can Compete head-to-head or create alliances where it makes sense An experience with a former client (we’ll call him Jim) in the contract manufacturing industry illustrates the point. About ten years ago he began to notice that small international manufactures were showing up more frequently as competitors. Seven years ago he decided to take a trip to China and toured several regions noted for manufacturing. He was shocked to find state of the art facilities and equipment – much better than his own. What was more astonishing was that the facilities were sitting with 40 – 50% unused capacity. He noticed that the labor rates were 25% of what the standard US rates were at the time, and that the government imposed few regulations on local business. For Jim, the handwriting was on the wall. Since that trip to China, he has radically repositioned his business. He did three things: Improved his business pr Breaking The Chains! the stakes, then there are some Cold Hard Facts you will need to accept:Everyday, customers and business owners are bombarded with billboards, logos, print and electronic ads from huge corporations. With annual ad budgets that are more than our businesses' SALES in an entire year, our small independent businesses are getting squeezed out of consumers minds (and wallets) more and more each year. But the good news is, there are ways to fight back and “break the chains”:Build that website and perfect your online presence.The Internet is one place where, compared to print and other forms of electronic media, the playing field is relatively level. A website filled with loads of great content will be loved by the search engines like Google and Yahoo!, and because o Cold Hard Fact #1 - the playing field is no longer level. Global competitors play by different rules set in their own geographical regions so not only do many of them have lower labor costs, but they also have fewer government controls giving them an additional cost advantage. Cold Hard Fact #2 – in the future you will have less time to react to your competitors. Geographic distribution makes it harder to keep your eye on the global competitor. If they are test marketing a new product, then you may never know until it shows up in your back yard. Cold Hard Fact #3 – they know more about you than you know about them. Generally, American mid- size businesses are far less familiar with international markets and cultures than international mid-size companies are with the US. Cold Hard Fact #4 – global competition will turn up the heat domestically. As domestic companies in the mid-market adapt to global competitors the domestic companies will become increasingly more competitive in their local markets. So, what can you do? 1. Develop a global view of your company and industry: Broaden your competitive horizon – the world really is your oyster Learn how global competition is impacting your industry – see what’s going on over there wherever over there is 2. Compete as you would with any other competitor: Understand what drives your customers Look for opportunities and innovate wherever you can Compete head-to-head or create alliances where it makes sense An experience with a former client (we’ll call him Jim) in the contract manufacturing industry illustrates the point. About ten years ago he began to notice that small international manufactures were showing up more frequently as competitors. Seven years ago he decided to take a trip to China and toured several regions noted for manufacturing. He was shocked to find state of the art facilities and equipment – much better than his own. What was more astonishing was that the facilities were sitting with 40 – 50% unused capacity. He noticed that the labor rates were 25% of what the standard US rates were at the time, and that the government imposed few regulations on local business. For Jim, the handwriting was on the wall. Since that trip to China, he has radically repositioned his business. He did three things: Improved his business pr Who Is The Better Salesperson? tional mid-size companies are with the US.When I was a kid, I knew by heart most of the batting averages and other vital statistics of the Chicago White Sox, my hometown team. Like most people my age, I relished predicting who would do what, when his time at the plate was coming up.Statistics make sports more fun to watch and even to play. But they can be misused, especially in the arena of selling.For instance, who is the better salesperson?(1) Joe is able to close one out of every two prospects he meets, and this gives him 20 orders for the week.(2) Mary closes one out of three, giving her 25 orders for the week.In terms of batting averages, Joe stands at .500 and Mary at a less efficient, .333. From this perspective, Cold Hard Fact #4 – global competition will turn up the heat domestically. As domestic companies in the mid-market adapt to global competitors the domestic companies will become increasingly more competitive in their local markets. So, what can you do? 1. Develop a global view of your company and industry: Broaden your competitive horizon – the world really is your oyster Learn how global competition is impacting your industry – see what’s going on over there wherever over there is 2. Compete as you would with any other competitor: Understand what drives your customers Look for opportunities and innovate wherever you can Compete head-to-head or create alliances where it makes sense An experience with a former client (we’ll call him Jim) in the contract manufacturing industry illustrates the point. About ten years ago he began to notice that small international manufactures were showing up more frequently as competitors. Seven years ago he decided to take a trip to China and toured several regions noted for manufacturing. He was shocked to find state of the art facilities and equipment – much better than his own. What was more astonishing was that the facilities were sitting with 40 – 50% unused capacity. He noticed that the labor rates were 25% of what the standard US rates were at the time, and that the government imposed few regulations on local business. For Jim, the handwriting was on the wall. Since that trip to China, he has radically repositioned his business. He did three things: Improved his business pr Exhibiting Internationally: Understanding the Differences When Exhibiting Abroad (we’ll call him Jim) in the contract manufacturing industry illustrates the point. About ten years ago he began to notice that small international manufactures were showing up more frequently as competitors.Promoting your product or service at an International exhibition can be a great way to get visibility in foreign markets. You may have decided to exhibit at an exhibition abroad in a city such as Barcelona, Rome or Helsinki, and you may be wondering if there is anything you need to do differently from the exhibitions you have exhibited at before. So what things specifically should you take on board as you prepare to exhibit abroad?- Change or print promotional materials i.e. brochures to ones that can be understood in the native language. Avoid using abbreviations where possible and try to make the message clear across cultural barriers.- Learn to be patient. If you are exhibiting in Italy for exampl Seven years ago he decided to take a trip to China and toured several regions noted for manufacturing. He was shocked to find state of the art facilities and equipment – much better than his own. What was more astonishing was that the facilities were sitting with 40 – 50% unused capacity. He noticed that the labor rates were 25% of what the standard US rates were at the time, and that the government imposed few regulations on local business. For Jim, the handwriting was on the wall. Since that trip to China, he has radically repositioned his business. He did three things: Improved his business processes and removed all excess cost Developed an offshore relationship with a Chinese manufacturer Identified where he could not compete on price and sent that business offshore for a small profit margin Today he sends 50% of his business offshore at a more than acceptable margin for merely managing the relationship, and now his shop only works on higher end, time sensitive jobs that can’t be sent off shore. In fact, some business that is initially targeted to go offshore gets referred to Jim’s shop because of last minute changes or convenience. As a result, his business has flourished while many of his domestic competitors have disappeared. The company is more profitable today than it ever has been and Jim has become a key player in providing companies with quality offshore contract manufacturing options. Remember, the very nature of business is competitive, and the key to competing well both globally and domestically is to simply see what’s coming your way and adapt. This simple principle works whether your competitor is another mid-sized company from across the globe or a local competitor that is moving into your city. Embrace this principle...and your business will flourish in the new competitive environment. Strategic Growth Advisors can help. By using our approach to address your specific competitive issue we can position your company to successfully address any developing competitive threat. We begin with a Strategy Day, continue with a Performance Tune-up and conclude with a Strategic Plan that positions you to flourish. Respectfully Yours, Leamon A. Crooms III
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