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Casual Articles - Business Growth Strageties Your 4 Part Marketing Plan
Attract Renters With Technological Appeal o get a new customers.We all know that curb appeal is important to attract prospective buyers and renters to your property. But what one typically thinks of as being effective curb appeal may no longer be as valuable.Traditionally, in order to create the most marketable curb appeal was to have the landscaping and interior of the property as clean as possible without any clutter. The more space a property had the better.While those things still hold water in many markets, the newer generations of renters in college or beginning their first try at the 3. A Strategy for Referrals Taking a closer look this is actually a strategy with two parts. The firs part is having a plan or plans to actually get referrals from your satisfied customers and clients. The old fashioned ways is still by far the most effective way, first do what is necessary to earn referrals, then, ask for them. You can ask for them directly, in a letter or survey, or offer a premium or special deal. The key is to ask, thank them in some way, and follow up quickly. The second part is a lot e Cold Calling Pro Says Don't Ask Questions Too Soon! Your marketing plan should contain these four strategies for growing your business. They are presented here by degree of difficulty and cost, from low to high. The priority you assign to each strategy will be determined by the unique needs of your individual business situation, products or services.Traditional telephone selling, telemarketing, telephone soliciting, lead generation, prospecting, appointment setting, or whatever else you want to label it has been called a “spray-and-pray” communication methodology.The idea is to spray out a number of features and benefits and hope some of them will “stick.” Sooner or later the listener will hear something he or she likes and can relate to.As you can imagine, this approach has been criticized as inefficient, ineffective, and annoying, among other things. Who wants to listen 1. Strategy to Sell Existing Customers The key is to get your customers to buy more frequently or buy in larger quantity. Better still, set a modest goal for both categories. A goal of just7% increase in frequency and 5% increase in average order size yields a 12% increase in revenue just to the existing customer base Now a paradox: If you want to increase sales to your existing customers—fire your worst clients and customers. They take up way to much time and energy and rob you of the opportunity to sell to your best clients. In one extreme case Tom Choate, president of Air Systems Technology in Avon, MA, “fired 40% of his customer list!” As Tom puts it, it was not easy and it took a lot of resolve but his company came out better for it. 2. A Strategy to Recover Lost Customers and Clients The number one reason given in surveys of why a customer leaves; they don’t feel you care about them or have lost contact over time. Now, add that to the fact they get more attention from your competitors who their new business and you can understand how they drift away. So, call former customers, write them a letter and offer a special deal for renewing the relationship. I can’t say how many people you’ll get back, but the cost is still a lot less that what it costs you to get a new customers. 3. A Strategy for Referrals Taking a closer look this is actually a strategy with two parts. The firs part is having a plan or plans to actually get referrals from your satisfied customers and clients. The old fashioned ways is still by far the most effective way, first do what is necessary to earn referrals, then, ask for them. You can ask for them directly, in a letter or survey, or offer a premium or special deal. The key is to ask, thank them in some way, and follow up quickly. The second part is a lot ea Placement & Talent Management omers they overlook such a great source of revenue growth.Whatever happened to the concept of “placement?” I can remember, in the not too distant past, talking with client organizations about “selection and placement.” They still talk about selection, but placement is now largely ignored.Placement is critically important to both organizational and individual effectiveness. Placement is related to selection, but placement should be considered as a separate and distinct function in its own right.Selection, as it is now practiced is the process of selecting a particular person for a part The key is to get your customers to buy more frequently or buy in larger quantity. Better still, set a modest goal for both categories. A goal of just7% increase in frequency and 5% increase in average order size yields a 12% increase in revenue just to the existing customer base Now a paradox: If you want to increase sales to your existing customers—fire your worst clients and customers. They take up way to much time and energy and rob you of the opportunity to sell to your best clients. In one extreme case Tom Choate, president of Air Systems Technology in Avon, MA, “fired 40% of his customer list!” As Tom puts it, it was not easy and it took a lot of resolve but his company came out better for it. 2. A Strategy to Recover Lost Customers and Clients The number one reason given in surveys of why a customer leaves; they don’t feel you care about them or have lost contact over time. Now, add that to the fact they get more attention from your competitors who their new business and you can understand how they drift away. So, call former customers, write them a letter and offer a special deal for renewing the relationship. I can’t say how many people you’ll get back, but the cost is still a lot less that what it costs you to get a new customers. 3. A Strategy for Referrals Taking a closer look this is actually a strategy with two parts. The firs part is having a plan or plans to actually get referrals from your satisfied customers and clients. The old fashioned ways is still by far the most effective way, first do what is necessary to earn referrals, then, ask for them. You can ask for them directly, in a letter or survey, or offer a premium or special deal. The key is to ask, thank them in some way, and follow up quickly. The second part is a lot e Why Clean Mobile Homes for a Business? nts. In one extreme case Tom Choate, president of Air Systems Technology in Avon, MA, “fired 40% of his customer list!” As Tom puts it, it was not easy and it took a lot of resolve but his company came out better for it.Manufactured and Mobile Home owners know that the weather this year will be quite harsh. It’s imperative these owners to clean out rain gutters and debris from on top of their homes. They realize that they must thoroughly wash off this summer’s dirt so they do not have drip marks on the sides of their cottages this winter. They must eliminate the mold buildup, and unsightly stains. Those mobile homes which have not been cleaned all Winter must have their rain gutters cleaned so when Hurricane remnants dump massive amounts of water in a reg 2. A Strategy to Recover Lost Customers and Clients The number one reason given in surveys of why a customer leaves; they don’t feel you care about them or have lost contact over time. Now, add that to the fact they get more attention from your competitors who their new business and you can understand how they drift away. So, call former customers, write them a letter and offer a special deal for renewing the relationship. I can’t say how many people you’ll get back, but the cost is still a lot less that what it costs you to get a new customers. 3. A Strategy for Referrals Taking a closer look this is actually a strategy with two parts. The firs part is having a plan or plans to actually get referrals from your satisfied customers and clients. The old fashioned ways is still by far the most effective way, first do what is necessary to earn referrals, then, ask for them. You can ask for them directly, in a letter or survey, or offer a premium or special deal. The key is to ask, thank them in some way, and follow up quickly. The second part is a lot e Fund Raising Softwares e a lot of people who may still be pre-disposed to do business with you.Who would ever thought that in the passage of time, fund raising softwares will be created? In retrospect, it was as easy as handling down an allowance to your children when you send them to school that morning. Now, it has risen up with innovative technology so it will be more faster than ever. This is also in to accommodate donations that will come from different corners of the globe. You cannot expect a particular person who hails from Australia to travel to the United States just to help out the victims of hurricane Katrina. In practical The number one reason given in surveys of why a customer leaves; they don’t feel you care about them or have lost contact over time. Now, add that to the fact they get more attention from your competitors who their new business and you can understand how they drift away. So, call former customers, write them a letter and offer a special deal for renewing the relationship. I can’t say how many people you’ll get back, but the cost is still a lot less that what it costs you to get a new customers. 3. A Strategy for Referrals Taking a closer look this is actually a strategy with two parts. The firs part is having a plan or plans to actually get referrals from your satisfied customers and clients. The old fashioned ways is still by far the most effective way, first do what is necessary to earn referrals, then, ask for them. You can ask for them directly, in a letter or survey, or offer a premium or special deal. The key is to ask, thank them in some way, and follow up quickly. The second part is a lot e Communication for Most-Management o get a new customers.There is a class of management….equivalent, say, to 2nd and 1st lieutenants. They have no real management authority. They often cannot even recommend. They are almost always promoted from the ranks. If not, that is their genealogy. They receive no management training… Or, if they do, it has little or nothing to do with their jobs. I say this is so for most managers…and so I call this class of management ‘most-management’.Most-management has a distinct requirement to communicate. All management has that requirement (and all worker 3. A Strategy for Referrals Taking a closer look this is actually a strategy with two parts. The firs part is having a plan or plans to actually get referrals from your satisfied customers and clients. The old fashioned ways is still by far the most effective way, first do what is necessary to earn referrals, then, ask for them. You can ask for them directly, in a letter or survey, or offer a premium or special deal. The key is to ask, thank them in some way, and follow up quickly. The second part is a lot easier; start the sales process with a call, a letter, and special offer. You have the advantage of an introduction from someone who is a person of influence. You have a targeted prospect that is pre-qualified and receptive to your marketing message. You’re several steps ahead in the selling cycle, but don’t assume the sale is automatic. Do your normal great job and get paid twice. You now have two satisfied clients/customers giving you referrals, not one. 4. A Strategy for Getting New Customers/Clients Regardless of the systems you have in place for recruiting and closing new business this is still the most expensive way to grow your business, but necessary. There are as many ways to get new business as there are businesses. A high risk way of getting new business; use one method to get seventy five new customers. The low risk way, use seventy five different ways to get one client with each. Of course the answer depends on you, your company and the means you choose to employ to get new business. What you should know before your start spending a dime on new business is the lifetime value, or residual net wroth, of a customer/client. Once you know what a customer/client is worth you then you can decide how much to spend getting a new ones. In conclusion my friend, Bob Conroy of Mantis Design Associates stresses that for these strategies of be effective, “you must think in terms of campaigns” and not as a single ad, web site, or offer. A great point, now that’s why it’s called a marketing plan.
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