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Casual Articles - Top 3 Strategies to Boost Your Perceived Value
As an entrepreneur, solo-preneur, or business owner you are by position a leader. As a result, it only makes sense that you strive to improve your leadership skills and get the most out of life for everyone in your sphere. Here are 10 ways to improve your leadership skills:1. Have a clear vision of yourself, others, and the world.Who are you? What do you stand for? What is your life’s purpose? What is your business purpose? How do you want to influence others? How do you want to contribute to others? Start by answering these questions to formulate a concrete vision of yourself and your business.2. Know and utilize your strengths and gifts.Each of use has unique gifts that we were born with and
-- Giving your home phone
Two products that some may say independently epitomise America and Britain are chewing gum and tea. These two items have played a role in dramatically changing our lives.Not because the Americans are known for chewing gum and the Britain's are known for drinking tea, but those two products have represented their countries in being the very first to wear a barcode.When Andrew Melrose chose to sell tea for a living, did he know what landmarks he would bequeath? In 1833 Melrose's became the first company to legally land tea independently of the East Indies Trading Co. William Wrigley only went into the chewing gum business after discovering that the gum he gave away as an incentive to buy his father's soap was
1. Deliver unexpected value.
Delivering your service with excellence each and every time is the foundation of this method. Excellent service is essential. But you can't stop there if you want to create top-of-mind awareness and become one in a million in the mind of your client. You also need to proactively manage your client's expectations, and to provide unexpected value systematically and regularly.
Management of client expectations begins with your very first contact. How you introduce yourself and your business, the messages you provide in your marketing materials and your reputation combine to create a set of expectations in the mind of your client.
And that set of expectations is why your client hires you. If you don't live up to those expectations, no matter whether or not they are realistic, your perceived value instantly decreases.
Hence, it is incumbent upon you to unearth all expectations held by your client that will ultimately affect her evaluation of your service. Where it's appropriate, you need to help your client revise her expectations of you. This is an on-going process as you interact with your client over time. But you mustn't ever forget to attend to the task of managing client expectations.
Adding unexpected value is easy and has a great impact on the positive perception of your business. This can be done in a myriad of ways, depending on what your actual service is just be sure that the unexpected things you do or give your clients are aligned with who you are and what your business is. A couple of ways you might give unexpected value are:
-- Giving your home phone
When new exciting opportunities come along that could catapult your business forward, you may believe you have more time and no immediate urgency. Often, no action is taken, not even to study the business potential for the opportunity. Why? You have to think outside of your comfort zone to evaluate the opportunity. You know change would be required and everything is running smoothly right now, thank you.Each day brings new opportunities and challenges to your business. As a leader, you constantly face three options: going all out for the new opportunities, meeting challenges head on when they are still manageable, and doing nothing. In every case, whether explicit or not, you make a decision about how to deal
Management of client expectations begins with your very first contact. How you introduce yourself and your business, the messages you provide in your marketing materials and your reputation combine to create a set of expectations in the mind of your client.
And that set of expectations is why your client hires you. If you don't live up to those expectations, no matter whether or not they are realistic, your perceived value instantly decreases.
Hence, it is incumbent upon you to unearth all expectations held by your client that will ultimately affect her evaluation of your service. Where it's appropriate, you need to help your client revise her expectations of you. This is an on-going process as you interact with your client over time. But you mustn't ever forget to attend to the task of managing client expectations.
Adding unexpected value is easy and has a great impact on the positive perception of your business. This can be done in a myriad of ways, depending on what your actual service is just be sure that the unexpected things you do or give your clients are aligned with who you are and what your business is. A couple of ways you might give unexpected value are:
-- Giving your home phone
Lean Six Sigma methodologies are a combination of standard Six Sigma quality improvement techniques and lean manufacturing principles that are used for speeding up business processes. Six Sigma methodologies focus on reducing defects in business processes, whereas Lean Six Sigma does not only eliminate defects but also improves the speed of a process and reduces waste by eliminating non-value added steps in a business process. Combining Six Sigma and lean manufacturing principles is like combining the contents of two different toolboxes that help companies to improve quality and efficiency.CompatibilityDepending on the type of methodologies used by an organization, Lean Six Sigma is often referred to as Lean
And that set of expectations is why your client hires you. If you don't live up to those expectations, no matter whether or not they are realistic, your perceived value instantly decreases.
Hence, it is incumbent upon you to unearth all expectations held by your client that will ultimately affect her evaluation of your service. Where it's appropriate, you need to help your client revise her expectations of you. This is an on-going process as you interact with your client over time. But you mustn't ever forget to attend to the task of managing client expectations.
Adding unexpected value is easy and has a great impact on the positive perception of your business. This can be done in a myriad of ways, depending on what your actual service is just be sure that the unexpected things you do or give your clients are aligned with who you are and what your business is. A couple of ways you might give unexpected value are:
-- Giving your home phone
My very first serious hotel job was as a “Guest Service Agent” at a huge convention hotel right on Disneyworld property. While not a Disney Resort, I still had to go to a half day Disney training seminar where I learned the names of the Seven Dwarfs. I still know them: Sleepy, Droopy, Sneezy, Grumpy, Happy, Sarcastic, Chubby---ok maybe not. I do remember that the ONE thing that HAD to happen anywhere on Disney property was “good service”. My first day on the job was exciting. Another one day new hire orientation where I got to see a video of the hotel general manager telling us all about his vision and that the hotel meant nothing without us, the staff. I am not sure why he didn’t actually speak to us in person, th
Adding unexpected value is easy and has a great impact on the positive perception of your business. This can be done in a myriad of ways, depending on what your actual service is just be sure that the unexpected things you do or give your clients are aligned with who you are and what your business is. A couple of ways you might give unexpected value are:
-- Giving your home phone
The time you waste will drain you of your energies and your profits in this high-charged era of work and life. Here’s how to take fast action to overcome the five top ways we waste our time.TIME WASTER #1: CHECKING YOUR EMAIL FIRSTWhy? Checking your e-mail the very first thing in the morning takes you off track. The nature of those e-mails also may serve to increase your anxiety and stress.ACTION PLAN:Check your e-mail an hour or more AFTER you start your day to keep you on track.TIME WASTER #2: KEEPING YOUR CELL PHONE ON 24/7Why? The more often you answer your cell phone or check to see who has called during your day, the more behind you become at work.ACTION
-- Giving your home phone number to clients when you're working on a project that requires late hours or weekend work (i.e., making yourself available outside of regular business hours).
-- Keeping a file of information you come across in the newspapers, magazines, and on the Internet that is pertinent and valuable to your clients. Regularly sending this information to your prospects and clients even though they may never hire you.
-- Going the extra mile with your services regardless of the short-term expense to you.
-- Delighting and surprising your clients in a personal, yet professional, manner such as with a Happy Completion-of-Project card or a new business journal.
-- Providing extra services either exclusively for your active clients or at a reduced rate for them.
2. Ensure your client's success.
This path starts by ensuring that the service you provide is actually going to solve your client's problem. To do that, you need to perform a thorough discovery process. As part of your discovery process, you'll determine if this project is ideal for you, and if the problems it presents are ones you can magnificently and happily solve.
You'll do your best work on projects you find intriguing, interesting, and just a bit of a challenge to your expertise. If the project will bore you or overwhelm you, I recommend you refer it on to someone else who is better suited to it. Give your clients the best opportunity to be successful by ensur
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