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    Don't Repeat this Mistake of Big Business - You Can't Afford to
    Is it just me that feels frustration when dealing with large businesses who use call centres for customer service?These bored-sounding people suffer from a syndrome I call "notsorryitis". That is, there can be mountains of evidence that their company has made a mistake and yet no-one is capable of saying sorry personally or even in a more general way.Denial is the usual response. "The computer system" seems to bear most of the blame, although I've not heard a computer apologise for billing my account wrongly yet.In recent times I have had to explain to one popular Online Investment Broker in three ways that my account number has changed: by phone, mail, and by fax, only to be m
    come-on to get your foot in the door. And every effort will be made during the free/discount sessions to sell them the services they were unwilling to buy in the first place.

    Let me propose an alternative, a simple process that has been working for me for over a decade. It gives prospects plenty of time to see me in action and come to know what kind of a person I am.

    When I meet a new high probability prospect - someone I want to know more about and who seems to want to get to know me and my services better - I make them a proposition they rarely refuse.

    I describe the power of group dynamics and its impact on decision making that are present when a small group of people (like them) meet regularly with a persistent focus on the issues and challenges shared by them a

    Why Publicity Dazzles and Why You Might Consider a Publicist
    When it comes to promoting your business, there are two stars, marketing and publicity. Marketing is about position and placement, and a Publicist works hands in hand with Marketing to interpret your brand to the media and the public.1. A Publicist does not place stories requiring advertising, therefore advertising is not a product of a publicist--good editorial content is. The first thing to know about a publicist is that what is written about your company must be truly of interest to the publication and its readers.2. A Publicist generates non-fee based recognition, which means that you are not asked to exchange advertising dollars for editorial space. The result of publicity is at
    To succeed, financially, as a business coach you really must optimize every relationship you have with your prospects and your clients.

    I have worked with business owners for over three decades. To this day over 60% of my clients come from one of three industries. And each client ends up taking advantage of the widest possible range of services - because I have developed a process that keeps me in front of them long enough for them to do so.

    What can you do to more effectively to invest your time and energy with each high probability prospect long enough for them to buy everything you have on offer?

    It seems that most of the time we only have a few seconds to make a first impression or a few minutes to pitch our services.

    What most of us do, out of necessity, is blast away about the features and benefits of our services - hoping we catch their attention with one of them. While we a barking out everything we can in the time allowed we try to focus on their body language for clues regarding the one thing that seems to interest them.

    If our elevator speech and our sales presentation are well conceived and well delivered our prospect may show a sign of interest - which we will immediately jump on and ride for all it's worth.

    So we all spend time developing our USP so that it can be powerfully presented in forty-five seconds, five minutes, and fifteen minute versions.

    I absolutely recommend that you spend whatever time necessary to create that USP. It is vitally important that you know precisely what you do more uniquely and better than anyone else.

    Getting clear about the benefits you provide is critical - but perhaps not for the reasons you think.

    For example I use my elevator speech, in all its variations, as my number one method of disqualifying people I am not ideally suited to serve. In 45 seconds eighty percent of them know I am not the right person for them. By the end of five minutes I have eliminated everyone that is not an ideal candidate for my services.

    This may be the opposite of what you were taught - that everyone is a prospect for something. Read on. My career has been created using this approach.

    Once I have eliminated everyone else I can focus all my effort on the people who want what I'm selling, have the money to buy it, and will buy it from me once they know more about me.

    Instinctively good prospects want proof, before they spend their time or money. They want to see us in action before making a decision. In other words that want to see if we walk our talk.

    But how is this possible? How can they get to know us better in a way that builds our credibility?

    How about offering a free coaching session or a no-obligation interview? Maybe we can interest them in a trial program that is deeply discounted? Or maybe we can offer some sort of guarantee?

    Give me a break! Anyone who'd fall for these obvious ploys is not the sort of person I want as a client and hope you feel the same.

    Successful business owners aren't stupid! They know (whether it is true in your specific case or not) that any of these deals are really a come-on to get your foot in the door. And every effort will be made during the free/discount sessions to sell them the services they were unwilling to buy in the first place.

    Let me propose an alternative, a simple process that has been working for me for over a decade. It gives prospects plenty of time to see me in action and come to know what kind of a person I am.

    When I meet a new high probability prospect - someone I want to know more about and who seems to want to get to know me and my services better - I make them a proposition they rarely refuse.

    I describe the power of group dynamics and its impact on decision making that are present when a small group of people (like them) meet regularly with a persistent focus on the issues and challenges shared by them al

    Building a Franchise Powerhouse
    Take a note from the movie industry on the value of building a franchise. Franchises usually do a good job about building cross-selling opportunities into everything they do. Two recent franchise movies have taught me that some in Hollywood are very talented in this regard."Star Wars" many moons ago showed us how successful movie franchises could be.Recently, there came "2 Fast 2 Furious." They are offering "Fast and Furious" car accessories up to and including the "Fast and Furious NOS Kits".But the king was yet to be seen. By far the best job I have seen from the Hollywood types is "The Matrix" trilogy. They designed and had Samsung build products to be used
    is blast away about the features and benefits of our services - hoping we catch their attention with one of them. While we a barking out everything we can in the time allowed we try to focus on their body language for clues regarding the one thing that seems to interest them.

    If our elevator speech and our sales presentation are well conceived and well delivered our prospect may show a sign of interest - which we will immediately jump on and ride for all it's worth.

    So we all spend time developing our USP so that it can be powerfully presented in forty-five seconds, five minutes, and fifteen minute versions.

    I absolutely recommend that you spend whatever time necessary to create that USP. It is vitally important that you know precisely what you do more uniquely and better than anyone else.

    Getting clear about the benefits you provide is critical - but perhaps not for the reasons you think.

    For example I use my elevator speech, in all its variations, as my number one method of disqualifying people I am not ideally suited to serve. In 45 seconds eighty percent of them know I am not the right person for them. By the end of five minutes I have eliminated everyone that is not an ideal candidate for my services.

    This may be the opposite of what you were taught - that everyone is a prospect for something. Read on. My career has been created using this approach.

    Once I have eliminated everyone else I can focus all my effort on the people who want what I'm selling, have the money to buy it, and will buy it from me once they know more about me.

    Instinctively good prospects want proof, before they spend their time or money. They want to see us in action before making a decision. In other words that want to see if we walk our talk.

    But how is this possible? How can they get to know us better in a way that builds our credibility?

    How about offering a free coaching session or a no-obligation interview? Maybe we can interest them in a trial program that is deeply discounted? Or maybe we can offer some sort of guarantee?

    Give me a break! Anyone who'd fall for these obvious ploys is not the sort of person I want as a client and hope you feel the same.

    Successful business owners aren't stupid! They know (whether it is true in your specific case or not) that any of these deals are really a come-on to get your foot in the door. And every effort will be made during the free/discount sessions to sell them the services they were unwilling to buy in the first place.

    Let me propose an alternative, a simple process that has been working for me for over a decade. It gives prospects plenty of time to see me in action and come to know what kind of a person I am.

    When I meet a new high probability prospect - someone I want to know more about and who seems to want to get to know me and my services better - I make them a proposition they rarely refuse.

    I describe the power of group dynamics and its impact on decision making that are present when a small group of people (like them) meet regularly with a persistent focus on the issues and challenges shared by them a

    Keys to Providing Good Customer Service
    There are a lot of factors that you have to consider when thinking about a home based business. As you begin to put the pieces together for your home based business, you will likely need to think about the time you will need to invest, relationships with family and friends will change, the financial challenge you will face in getting a new business stated, etc. These are just to name a few. Once you have made the decision that you are going to start you own business, the one of the biggest factor that you must consider and make a commitment to, is providing and maintaining good customer service.It is so important that you nourish your customers and make them feel that they count. Your cu
    etter than anyone else.

    Getting clear about the benefits you provide is critical - but perhaps not for the reasons you think.

    For example I use my elevator speech, in all its variations, as my number one method of disqualifying people I am not ideally suited to serve. In 45 seconds eighty percent of them know I am not the right person for them. By the end of five minutes I have eliminated everyone that is not an ideal candidate for my services.

    This may be the opposite of what you were taught - that everyone is a prospect for something. Read on. My career has been created using this approach.

    Once I have eliminated everyone else I can focus all my effort on the people who want what I'm selling, have the money to buy it, and will buy it from me once they know more about me.

    Instinctively good prospects want proof, before they spend their time or money. They want to see us in action before making a decision. In other words that want to see if we walk our talk.

    But how is this possible? How can they get to know us better in a way that builds our credibility?

    How about offering a free coaching session or a no-obligation interview? Maybe we can interest them in a trial program that is deeply discounted? Or maybe we can offer some sort of guarantee?

    Give me a break! Anyone who'd fall for these obvious ploys is not the sort of person I want as a client and hope you feel the same.

    Successful business owners aren't stupid! They know (whether it is true in your specific case or not) that any of these deals are really a come-on to get your foot in the door. And every effort will be made during the free/discount sessions to sell them the services they were unwilling to buy in the first place.

    Let me propose an alternative, a simple process that has been working for me for over a decade. It gives prospects plenty of time to see me in action and come to know what kind of a person I am.

    When I meet a new high probability prospect - someone I want to know more about and who seems to want to get to know me and my services better - I make them a proposition they rarely refuse.

    I describe the power of group dynamics and its impact on decision making that are present when a small group of people (like them) meet regularly with a persistent focus on the issues and challenges shared by them a

    Tips on Pricing Your Product or Service
    “A business absolutely devoted to service will have only one worry about profits. They will be embarrassingly large.” --Henry FordWhile pricing your product or service is an important consideration, I think it receives way too much emphasis and attention. Yes, you need to price your product/services wisely… after all, you’re in business to earn profits. The problem arises when business owners hyper focus on pricing, instead of value.Below are some general tips on pricing… However, it’s important that you note the following:1. I am hesitant to recommend universal pricing strategies for all products and services because critical variables differ significantly by industry,
    ore about me.

    Instinctively good prospects want proof, before they spend their time or money. They want to see us in action before making a decision. In other words that want to see if we walk our talk.

    But how is this possible? How can they get to know us better in a way that builds our credibility?

    How about offering a free coaching session or a no-obligation interview? Maybe we can interest them in a trial program that is deeply discounted? Or maybe we can offer some sort of guarantee?

    Give me a break! Anyone who'd fall for these obvious ploys is not the sort of person I want as a client and hope you feel the same.

    Successful business owners aren't stupid! They know (whether it is true in your specific case or not) that any of these deals are really a come-on to get your foot in the door. And every effort will be made during the free/discount sessions to sell them the services they were unwilling to buy in the first place.

    Let me propose an alternative, a simple process that has been working for me for over a decade. It gives prospects plenty of time to see me in action and come to know what kind of a person I am.

    When I meet a new high probability prospect - someone I want to know more about and who seems to want to get to know me and my services better - I make them a proposition they rarely refuse.

    I describe the power of group dynamics and its impact on decision making that are present when a small group of people (like them) meet regularly with a persistent focus on the issues and challenges shared by them a

    Business Home Income Internet Work
    The Internet is a massive and powerful tool for the initial development of business-oriented online, marketing multilevel, electronic commerce, advertising online. It is considered that they have been almost 676 million people in the whole world that have had quick access to the Internet already, and, in this year, the worldwide commerce around the complex net will reach the trillions of dollar.Nowadays the modern world is in high speed visible transformation. On one hand, the technical advances have forced jobs disappeared with an impressive rapidity and it has had the budget of the corporations to cut in. Nobody sees who could take its permanent job out. Men and women of vision have known
    come-on to get your foot in the door. And every effort will be made during the free/discount sessions to sell them the services they were unwilling to buy in the first place.

    Let me propose an alternative, a simple process that has been working for me for over a decade. It gives prospects plenty of time to see me in action and come to know what kind of a person I am.

    When I meet a new high probability prospect - someone I want to know more about and who seems to want to get to know me and my services better - I make them a proposition they rarely refuse.

    I describe the power of group dynamics and its impact on decision making that are present when a small group of people (like them) meet regularly with a persistent focus on the issues and challenges shared by them all.

    Invariably they have been part of such a group, formally or informally, in the past. And in my experience they found it beneficial and were sorry when it ended. Often their association has sponsored peer groups among its membership. In many cases they have been part of a dealer peer group created by the company that manufactures the products they sell or distribute.

    So when I offer to help organize a peer group for them and their peers - as a volunteer, they jump on it. We make a bargain. They put together the names of people they know and trust in their industry and I agree to take care of all the details.

    These are smart people, so they know that my goal is to demonstrate my value to them and the other members of their group. No sales pitch - this is real.

    They also know that I actually have to demonstrate that value over a period of time in front of a half-dozen business owners like them. This is trial by fire.

    And I know that if I chose the first person well and by extension helped sort out the rest of the members based on that same criteria - that I could not spend my time more productively.

    Just think, an hour or so twice a month modeling your best abilities in the presence of six successful business owners. Imagine the possibilities.

    What you will have done is create a situation that is guaranteed to deliver results, if you deliver the goods.

    Every time I organize a peer group like this I end up with a key account or two from the group.

    And more often than not, one of the people in the group I never get as a client ends up referring me to one or more of their colleagues who become key accounts.

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