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  • Casual Articles - 6 Ways Small Businesses Can Survive In A Crazy Economy

    Undervaluing What You Offer? You May Be Losing Clients
    There’s a question in my intake packet for new clients titled, “What is holding you back or slowing your progress?”, as it re
    illing to provide a candid assessment.

  • Make sure your front and b
    The Facilities Audit
    “It’s too hot!” “It’s too cold!” “It smells!” “I can’t do my work!” “We need more space!”...the list goes on and on...and your compa
    Contrary to popular belief, small businesses can survive a crazy economy by taking some proactive steps.
    1. Provide spectacular customer service -- every time. Have a friend or colleague visit your business and provide feedback from a customer’s perspective. This person should be unknown by your staff and willing to provide a candid assessment.

    2. Make sure your front and ba
      HR Activities and Objectives
      Efficient and effective Human Resource management is a challenge to all HR professionals. Staffing, training and helping to manage p
      king some proactive steps.
      1. Provide spectacular customer service -- every time. Have a friend or colleague visit your business and provide feedback from a customer’s perspective. This person should be unknown by your staff and willing to provide a candid assessment.

      2. Make sure your front and b
        Calling All Churches, New Fundraising Campaign, Weekend Cruises
        This is the new Fund raising mythology. Bake sales are good, fried chicken dinners are great, passing the hat still works too, howe
        ry time. Have a friend or colleague visit your business and provide feedback from a customer’s perspective. This person should be unknown by your staff and willing to provide a candid assessment.

      3. Make sure your front and b
        GSA - General Services Administration
        GSA (General Services Administration) a direct vendor for the US Government General Services Administration is the direct contact to
        rom a customer’s perspective. This person should be unknown by your staff and willing to provide a candid assessment.

      4. Make sure your front and b
        The Six Ultimate Business Truths
        Lead Generation. Front End Selling. Back End Selling. Referrals. Continuity Programs. Retention.Six Ultimate Business
        illing to provide a candid assessment.

      5. Make sure your front and back office work like a well-oiled machine. Are the front line and the back office telling your customers the same thing?

      6. Manage your customer relationships -- return customers take the least amount of effort -- use that to your advantage. Keep in touch often.

      7. Review your strategic plan mo

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