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Casual Articles - Computer Business: Provide Services to Other Businesses
With a throbbing population of over 8 million, New York City is one of the largest urban areas in the world. More than a third of its population is born in other countries, and it is no surprise that New York is a melting pot of diverse cultures and ways of life. People who man important positions in public service are always on their toes to offer assistance whenever r
If you're just selling the products and you don't have a lot of after-sale post-support, that customer volume may seem manageable with just a small staff
Many companies providing corporate training also offer IT Training through online classrooms, which is a wonderful synchronous environment with a leader moderating the activities of the participants in multiple locations that interact with one another at the same time, similarly to a physical classroom.IT project management training reduces travel expenses, keepin
Retail-oriented customers need service once or twice a year and don't need your service on an extended basis, but businesses are a different story. Let's say that your goal is to produce $200,000 a year in pure services revenue for your computer business. Here are two choices you have:
In depth: retail-oriented clients
Choice A is providing business to consumer service (B2C). This person may spend $250 a year in services (or product margin) from your shop. That money may be spent on a hard drive upgrade, a repair, installing Wi-Fi equipment, running a Cat 5 cable in their home office, etc. You'll need a lot of customers at $250 per customer to reach $200,000 a year-800 to be exact.
If you're just selling the products and you don't have a lot of after-sale post-support, that customer volume may seem manageable with just a small staff
Today I want to share a question from a reader who writes:How do I keep from being burned out while cold calling? My job is to call current customers and also call new business prospects. I have a quota of 60–80 calls to make per day, but it seems as though I cannot stay focused long enough to make even 50 phone calls. By the time I get finished calling my current
Retail-oriented customers need service once or twice a year and don't need your service on an extended basis, but businesses are a different story. Let's say that your goal is to produce $200,000 a year in pure services revenue for your computer business. Here are two choices you have:
In depth: retail-oriented clients
Choice A is providing business to consumer service (B2C). This person may spend $250 a year in services (or product margin) from your shop. That money may be spent on a hard drive upgrade, a repair, installing Wi-Fi equipment, running a Cat 5 cable in their home office, etc. You'll need a lot of customers at $250 per customer to reach $200,000 a year-800 to be exact.
If you're just selling the products and you don't have a lot of after-sale post-support, that customer volume may seem manageable with just a small staff
Today, IT departments are strained. Internal IT staff are generally tied up working on low-level system maintenance, hit by wave after wave of patches and upgrades that are critical to keeping systems current and secure. They have too much to do, too few resources, and pressure from management to do more with less. But while the staff spends precious hours reacting to ur
In depth: retail-oriented clients
Choice A is providing business to consumer service (B2C). This person may spend $250 a year in services (or product margin) from your shop. That money may be spent on a hard drive upgrade, a repair, installing Wi-Fi equipment, running a Cat 5 cable in their home office, etc. You'll need a lot of customers at $250 per customer to reach $200,000 a year-800 to be exact.
If you're just selling the products and you don't have a lot of after-sale post-support, that customer volume may seem manageable with just a small staff
FROM the 'MORAL HIGH GROUND', where we imagine ourselves, the Enron fiasco should have come as no surprise. Enron is simply a quintessential example of the degradation of principles such as trust, loyalty and ethical standards.Why it happened,however,is what really needs to be understood if business is to restore its ethical foundation and survive tumultuous time
If you're just selling the products and you don't have a lot of after-sale post-support, that customer volume may seem manageable with just a small staff
Details (yuck!) are the bane of a sales professional’s existence.None of us wants to crunch puny little numbers throughout the day. Save that for the accountants who eat that stuff up.Let us be free to sell, sell, and sell some more. The only puny numbers we’re interested in are numbers like ‘ones’ and ‘zeros’, as in the number one followed by lots and lots
If you're just selling the products and you don't have a lot of after-sale post-support, that customer volume may seem manageable with just a small staff in your computer business. Keep in mind, though, that these retail customers are going to need a lot of handholding. Plus, what is it going to cost you in terms of advertising, promotional, and marketing dollars to be able to get those 800 customers in your computer business?
Next, look at labor costs. How many technicians and system engineers will your firm need to be able to deliver adequate “free” or “paid” support to those customers? (Also, bear in mind that retail computer store service is generally billed at much lower rates than commercial small business service).
In depth: business clients:
Now, look at choice B; business customers (B2B), who are committing to spending a minimum of about $1,000 a month-every single month. That's a $12,000 a year minimum per customer.
Do the math. You'll see you only need about 16 or 17 of these customers to reach your goal.
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