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Casual Articles - Management Accounts and Small Business
Customer Service in Mobile Car Washing Considered l over key areas of the business?The mobile car wash business is a great business because it is mostly in cash and the customers pay you on the spot for your work. You have low overhead as you have no real inventory and no location to have to deal with. Management is easy because generally you would be right there with the other worker or may 2-other workers and can watch to make sure they are working and doing their jobs correctly. All this sounds great right?Indeed but what about the customers and what about; “Customer Service in Mobile Car Washing” have you considered that, because without customers no business will make any money you see? This is why customer service is probably the most important thing in mobile car washing, auto detailing or fleet washing.If you set up t As part of the management accounts work it would be expected that an analysis of sales, by product is made available. This will allow the business owner to review objective data on product sales trends and to take informed decisions on divestment or investment in different product lines. b) Costs The total business costs are of little value when managing a business. The need to have some cost analysis cannot be underestimated. A business owner/director should know where the company money is being spent and if costs are spiraling out of control. Tax Planning and Dividend Payments When up to date information is available, a director/owner can plan with greater confidence when transactions need to be made. This approach may be helpful in legitimately reducing the tax liability of the company, and to maximise the potential benefits by pa Partnering Is Like Courting Many small and medium sized businesses, as well as some large companies, have little idea of the financial state of the organisation.Partnering does not happen overnight. You should approach it slowly and methodically like courtship or dating. In the same way you wouldn't sleep with someone or suggest going to bed with someone on the first date, you don't want to try to close a deal with a potential partner in the first meeting.Don't try to close the partnering deal the first time you meet. It's a recipe for failure. Partnerships may take weeks or months, sometimes even years to evolve.It's being introduced maybe by a common client or a common friend, getting together for coffee, trading some email, some phone calls back and forth, getting together for lunch again, talking about some common client problems that you're running into, some things that you can't fill. Make sure It some instances a daily, or even a less frequent check on the bank balance, purports to represent the financial control exercised by the business owner. Other performance indicators may also be used, but unless they form part of a focused and relevant set of key measures, the work may serve little purpose. Key performance indicators are an invaluable tool if reported regularly, in a timely manner and target the ‘KEY’ areas that will easily highlight if business performance is as planned. All businesses are required by law to keep certain financial information, however, it is often found that in meeting the business legal obligations the small business owner is found wanting. It may be too convenient to ensure the bank balance is always positive and then wait until the end of the accounting year before knowing the financial results of the business. This approach may not be consistent with meeting the legal requirements. To day much help is available to overcome some areas of weakness in controls within a business. Easy to use accounting packages, for example, offer businesses the opportunity of maintaining their books of account in electronic form, from which management accounts can be prepared throughout the course of the trading period. What are management accounts? A definition may be that management accounts are a set of financial statements, prepared periodically e.g. monthly or quarterly, and are not audited, but are considered sufficiently accurate to allow the business owner or directors to understand the financial trading position of the business, usually against plan, and to take business decisions based upon that data. Typically the statements would include a profit and loss account, balance sheet, cash flow statement and a short report. If the business owner is not competent to prepare the accounts personally, a bookkeeper will be able to easily provide such information, particularly if an electronic accounting package is used. Why should a company prepare management accounts? The benefits of preparing periodic management accounts may not be understood by all. Possibly the work may be considered an unwanted administrative chore or simply a cost and another source of cash outflow from the business. Whilst some administration work is required, however, the preparation of management accounts is work that should ease the workload at year end, and form the basis of the annual results. What are the benefits of preparing and using management accounts? There are several benefits including: Business Control In some instances a healthy bank balance may not indicate a successful company. The cash balance is taken at one point in time, and may in the future be adversely impacted by current trading conditions. Unless the business owner can immediately identify adverse operating trends and take action to correct the situation, it may result in a severe cash flow shortfall later. Management accounts should provide sufficient information to detect positive and adverse trends in sales volumes, operating margins, costs and profit. Importantly this information will be available throughout the trading year and allow for informed business decisions to be taken. Focus on Key Business Areas a) Sales Knowing at year end that sales may have increased or decreased in total against the previous period may be interesting, but is it sufficient to exercise control over key areas of the business? As part of the management accounts work it would be expected that an analysis of sales, by product is made available. This will allow the business owner to review objective data on product sales trends and to take informed decisions on divestment or investment in different product lines. b) Costs The total business costs are of little value when managing a business. The need to have some cost analysis cannot be underestimated. A business owner/director should know where the company money is being spent and if costs are spiraling out of control. Tax Planning and Dividend Payments When up to date information is available, a director/owner can plan with greater confidence when transactions need to be made. This approach may be helpful in legitimately reducing the tax liability of the company, and to maximise the potential benefits by pay Career Success Through Engagement at Work end of the accounting year before knowing the financial results of the business. This approach may not be consistent with meeting the legal requirements.Several years ago, a friend shared the story of a sojourner who came upon three individuals working with stone.Curious about what the workers were doing, the traveler approached the first worker and asked, “What are you doing with these stones?” Without hesitation the worker quickly responded, “I am a stone cutter and I am cutting stones.” Not satisfied with this answer, the traveler approached the second worker and asked the same question. The second worker paused for a moment and explained, “I am a stone cutter and I am trying to make enough money to support my family.”The sojourner then asked the third worker, “What are you doing with these stones?” The third worker stopped what he was doing, bringing his chisel to his side. Deep in thought To day much help is available to overcome some areas of weakness in controls within a business. Easy to use accounting packages, for example, offer businesses the opportunity of maintaining their books of account in electronic form, from which management accounts can be prepared throughout the course of the trading period. What are management accounts? A definition may be that management accounts are a set of financial statements, prepared periodically e.g. monthly or quarterly, and are not audited, but are considered sufficiently accurate to allow the business owner or directors to understand the financial trading position of the business, usually against plan, and to take business decisions based upon that data. Typically the statements would include a profit and loss account, balance sheet, cash flow statement and a short report. If the business owner is not competent to prepare the accounts personally, a bookkeeper will be able to easily provide such information, particularly if an electronic accounting package is used. Why should a company prepare management accounts? The benefits of preparing periodic management accounts may not be understood by all. Possibly the work may be considered an unwanted administrative chore or simply a cost and another source of cash outflow from the business. Whilst some administration work is required, however, the preparation of management accounts is work that should ease the workload at year end, and form the basis of the annual results. What are the benefits of preparing and using management accounts? There are several benefits including: Business Control In some instances a healthy bank balance may not indicate a successful company. The cash balance is taken at one point in time, and may in the future be adversely impacted by current trading conditions. Unless the business owner can immediately identify adverse operating trends and take action to correct the situation, it may result in a severe cash flow shortfall later. Management accounts should provide sufficient information to detect positive and adverse trends in sales volumes, operating margins, costs and profit. Importantly this information will be available throughout the trading year and allow for informed business decisions to be taken. Focus on Key Business Areas a) Sales Knowing at year end that sales may have increased or decreased in total against the previous period may be interesting, but is it sufficient to exercise control over key areas of the business? As part of the management accounts work it would be expected that an analysis of sales, by product is made available. This will allow the business owner to review objective data on product sales trends and to take informed decisions on divestment or investment in different product lines. b) Costs The total business costs are of little value when managing a business. The need to have some cost analysis cannot be underestimated. A business owner/director should know where the company money is being spent and if costs are spiraling out of control. Tax Planning and Dividend Payments When up to date information is available, a director/owner can plan with greater confidence when transactions need to be made. This approach may be helpful in legitimately reducing the tax liability of the company, and to maximise the potential benefits by pa The Importance of Business Marketing statements would include a profit and loss account, balance sheet, cash flow statement and a short report.Business marketing is one of the most important parts that your business needs to be addressed with careful attention and proactive thoughts. In last decade or so, the importance of business marketing has increased volcanically, as the advent of Internet and online business has ushered a whole new era in business. It should be noted that the competition and urgency among businessmen has increased due to the fact that Internet has rendered a whole world as a virtual world, and you never know when and from where a potential competitor has entered your territory unnoticed by you. And this is where proper business marketing strategies and sound business marketing plans play their part to make you the choicest businessman for your customers and dealers.For If the business owner is not competent to prepare the accounts personally, a bookkeeper will be able to easily provide such information, particularly if an electronic accounting package is used. Why should a company prepare management accounts? The benefits of preparing periodic management accounts may not be understood by all. Possibly the work may be considered an unwanted administrative chore or simply a cost and another source of cash outflow from the business. Whilst some administration work is required, however, the preparation of management accounts is work that should ease the workload at year end, and form the basis of the annual results. What are the benefits of preparing and using management accounts? There are several benefits including: Business Control In some instances a healthy bank balance may not indicate a successful company. The cash balance is taken at one point in time, and may in the future be adversely impacted by current trading conditions. Unless the business owner can immediately identify adverse operating trends and take action to correct the situation, it may result in a severe cash flow shortfall later. Management accounts should provide sufficient information to detect positive and adverse trends in sales volumes, operating margins, costs and profit. Importantly this information will be available throughout the trading year and allow for informed business decisions to be taken. Focus on Key Business Areas a) Sales Knowing at year end that sales may have increased or decreased in total against the previous period may be interesting, but is it sufficient to exercise control over key areas of the business? As part of the management accounts work it would be expected that an analysis of sales, by product is made available. This will allow the business owner to review objective data on product sales trends and to take informed decisions on divestment or investment in different product lines. b) Costs The total business costs are of little value when managing a business. The need to have some cost analysis cannot be underestimated. A business owner/director should know where the company money is being spent and if costs are spiraling out of control. Tax Planning and Dividend Payments When up to date information is available, a director/owner can plan with greater confidence when transactions need to be made. This approach may be helpful in legitimately reducing the tax liability of the company, and to maximise the potential benefits by pa How Long Should You Wait After You Deliver A Proposal By Email Before You Contact Prospect? >Business Control
In some instances a healthy bank balance may not indicate a successful company. The cash balance is taken at one point in time, and may in the future be adversely impacted by current trading conditions.Typically you should not e-mail any proposal unless you have reviewed it with the prospect first. I know with today's technology it's easy to send proposals in this fashion, however a proposal loses much of its value if we as sales people don't present the information in a convincing way. That being said, if you do review the proposal with them over the phone or in person and then e-mail/hand over the proposal to them typically you will be asking a trial close trying to get them to either object to it or buy it. If they indicate that the proposal is fine but they need to "talk with other decision makers" or need to "think about it" then ask them when will they be making the final decision on the proposal. Call them back on that date. Also if you do get the “ Unless the business owner can immediately identify adverse operating trends and take action to correct the situation, it may result in a severe cash flow shortfall later. Management accounts should provide sufficient information to detect positive and adverse trends in sales volumes, operating margins, costs and profit. Importantly this information will be available throughout the trading year and allow for informed business decisions to be taken. Focus on Key Business Areas a) Sales Knowing at year end that sales may have increased or decreased in total against the previous period may be interesting, but is it sufficient to exercise control over key areas of the business? As part of the management accounts work it would be expected that an analysis of sales, by product is made available. This will allow the business owner to review objective data on product sales trends and to take informed decisions on divestment or investment in different product lines. b) Costs The total business costs are of little value when managing a business. The need to have some cost analysis cannot be underestimated. A business owner/director should know where the company money is being spent and if costs are spiraling out of control. Tax Planning and Dividend Payments When up to date information is available, a director/owner can plan with greater confidence when transactions need to be made. This approach may be helpful in legitimately reducing the tax liability of the company, and to maximise the potential benefits by pa The Power of Highly Satisfied l over key areas of the business?I was recently reading a Harvard Business School case study on Starbucks. Being one of the few people who do not drink coffee, I am not the most frequent Starbucks customer. But, the wireless internet access and Chantico drinking chocolate have gotten me in there regularly. But I digress ...The study talked about many facets of the success of Starbucks. The part that interested me most was the difference between satisfied customers and highly satisfied customers. For ages, many businesses have aimed for customer satisfaction. However, the pot-of-gold is in the highly satisfied category—getting each and every customer to not only be loyal, but also to recommend your brand.As you wrestle with the payoff of enhancing your customer service t As part of the management accounts work it would be expected that an analysis of sales, by product is made available. This will allow the business owner to review objective data on product sales trends and to take informed decisions on divestment or investment in different product lines. b) Costs The total business costs are of little value when managing a business. The need to have some cost analysis cannot be underestimated. A business owner/director should know where the company money is being spent and if costs are spiraling out of control. Tax Planning and Dividend Payments When up to date information is available, a director/owner can plan with greater confidence when transactions need to be made. This approach may be helpful in legitimately reducing the tax liability of the company, and to maximise the potential benefits by payment of dividends as opposed to salary. Demonstrate the Owner is in Control Knowledge is power. Certainly if the owner can demonstrate to the professional people the business has contact with, that there is a comprehensive understanding of what is happening within the business then respect will be gained and the level of comfort in the business relationship will be heightened. This may be of particular importance in the relationship with the bank manager. Reduced Year End Audit and Accounting Costs During the process of preparing management accounts many queries will be identified and resolved. If this were not the case, at year end in addition to accounting for twelve month’s work, all queries during the period will need to be addressed at the same time. Memories will fade and resolution of issues will take longer and cost more. Detection of Fraud A regular review of the financial performance of the business will increase the possibility of detecting fraud or other malpractices. Simply the longer time gap between financial reviews will allow wrong doings to remain hidden and more difficult to uncover. Conclusion The preparation of management accounts will provide a valuable tool on which the business owner can manage the business. Informed decisions can be taken based upon objective data and be taken in a timely manner to enable the business to succeed.
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