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Casual Articles - It's All in the Orchestration
Price Is a Bigger Issue Among Salespeople than Customers ers drooped and he spoke very slowly in an effort to comically demonstrate what a person with low energy looks and sounds like. In perfect synch with his Step’n Fetchit imitation, a sound resembling the clop of horse hoofs on a cobblestone street could be heard throughout the room.Most salespeople are scared to death that their prices are going to be too high when they quote. But most often, price is a much larger issue among salespeople than it is among their customers.Of course, customers will tell salespeople that price is of primary importance to them because they are trying to get salespeople to cut their prices, but in the final analysis, price is rarely the customer’s overriding concern.Consider pizza as an example. Domino’s is rarely given credit for making the best pizza in town. And they certainly don’t have the lowest price. Yet they have grown to become the second largest pizza company in the world.If their quality is not excellent and their prices are not the most competitive, then why are they so successful? Very simple! They deliver! Most pizza companies aren’t willing to offer the service that Domino’s is willing to offer their customers.What service advantages do you offer your customers that set your company apart from your competitors?If you were to go to a purchasing agent’s convention and ask 100 buyers their number one criterion when making buying decisions, how many of them do you believe would say that it is price? My guess is very few.When buyers get chewed out, what do you believe is the mos I looked around to see where the sound was coming from, and, lo and behold, the audio technician was supplying the special effects. I later learned that Robbins brings his own sound man with him to all speaking gigs — which is about as far from winging it as one can get. Again, no mystery why he’s a world-class speaker: incredibly detailed orchestration. By contrast, I recall a famous NFL quarterback telling me years ago, when he was in the national spotlight, that he did quite a bit of public speaking in the off season. I asked him how much time he spent practicing, and he replied, “Shucks, I don’t practice. I don’t believe in giving canned speeches. I come across better when I’m spontaneous. I just get up and talk about whatever’s on my mind.” There’s a term to describe this kind of attitude: arrogance of the ignorant. As you might have guessed, after his career ended, this fellow disappeared from the speaking circuit enti Advice to a Young Lawyer - Three Key Steps To Building Your Professional Career Surveys have shown that speaking before an audience is one of the most common fears among people from all walks of life. In talking to many individuals over the years who harbor this fear, I’ve often heard them say, “I’m just not a good speaker.” Those words imply that they believe the ability to speak in front of an audience is determined at birth.I recently had lunch with a young attorney with a local IP firm to discuss her career goals. We were paired through a mentor program. I find it a pleasure to chat with attorneys at the start of their careers, when everything is possible.During our lunch, she asked for my thoughts on the three things every young attorney needs to know to be a success in private practice.The three keys to success? A provocative question. I've been a lawyer for over twenty-five years, and to repeat an old joke, I still don't have it right, that's why I'm still practicing.I knew that wasn't what she wanted to hear, so after some thought I came up with my list of three. This advice applies to all fields of law or other professions. The steps are simple but not easy. But they can be fun. Good luck.1. Become a good lawyer. This is your first job. Learn all you can about your area of practice. Get all the experience you can handling matters of clients. Treat the partners you work for as if they are your clients. Communicate. Be responsive. Provide good work product. Know the latest case developments. Anticipate needs. When reporting on a problem, propose a solution. In short, learn to be a great lawyer. You have to have the knowledge and skills necessary for the job.2. Networ As with just about any skill, to a great extent that’s true. Natural ability is always helpful. But natural ability is not what carries the day. One of the best speakers I’ve heard in a long time is Michael Cloud, who is also a first-class speechwriter. A couple of weeks after I heard him speak, Michael sent me an excellent article he wrote titled “The 7 Deadly Public Speaking Sins ... and How to Avoid Them.” I don’t have room to review all seven sins here, but I can tell you that the first deadly sin he lists is the failure to practice properly. He says that a lot of speakers simply don’t practice enough. Others practice cavalierly and haphazardly, merely going through the motions. And — incredible as it may seem — some speakers don’t practice at all. Cloud goes on to say that many speakers just try to “wing it.” Their attitude is, “Good enough is good enough.” During a subsequent telephone discussion, he extended this point by telling me something most people might find hard to believe — that the best natural speakers are often the worst-performing speakers. How can this be? Because speakers with great natural talent usually feel relaxed and in control in front of an audience. Which in turn causes many of them to believe they don’t need to practice. I can relate to this, because I fell into the overconfidence trap early in my career. From a very young age, I recognized that I had a gift of gab, and I mistakenly believed that this ability was all it took to be a great public speaker. The end of this ludicrous miscalculation came during a performance in Fort Lauderdale, Florida. At the time, my second book, Looking Out for #1, had just ascended to #1 on The New York Times bestseller list, and I was drunk on the wine of adulation. I was scheduled to give a speech before an audience of 3,000 people, all of whom I assumed were Robert Ringer disciples. After an introduction that would have made Johnny Carson envious, I strode onto the stage and began gabbing. I was all over the lot ... every sentence flooded with “uhs” ... repeating myself endlessly ... and ad-libbing “jokes” that brought only blank stares from the audience. Being the perceptive young man I was, after about 10 minutes I sensed that I was in big trouble. When raw eggs and tomatoes are flying at you from every direction, you begin to suspect that the audience is not real impressed with either your message or delivery. And when virtually everyone in the room begins to nervously cough, it’s all you can do to resist calling out, “Mom! Come get me, quick!” (I’ll never forgive her for not coming to my rescue when I needed her most.) Since that embarrassing fiasco, I’ve witnessed many high-profile people giving speeches that ranged from mediocre to abysmal. In every case, it’s been obvious to me that the speaker was arrogantly and/or ignorantly winging it. Having said this, here’s the painful truth about one of the best-kept secrets of great public speakers: They orchestrate their speeches down to the last detail. What I’m talking about here is tireless, ongoing practice — not only every word, but precise body language, facial expressions, voice inflection, and more. In this respect, Zig Ziglar comes to mind. When Zig steps onto the stage, it’s like watching a great actor perform Othello. Years ago, I went to two Zig Ziglar speeches in the space of about six months, and not only was every word and every sentence exactly the same — and delivered in precisely the same manner — but he even got down on one knee at precisely the same moment. It was more dramatic than watching Larry Parks sing “Mammy” in The Jolson Story. So, it’s no mystery why Zig Ziglar’s speeches have enthralled audiences for decades. Clearly, he is a master craftsman who has orchestrated his presentations to perfection. Tony Robbins is another excellent example of high-level orchestration. Love him or hate him, he’s arguably the most dynamic, passionate speaker on the planet. When you watch Robbins, you get a sense that the words are spontaneously flowing from his mouth as fast as he can think — and that his thinking mechanism is always on fast-forward. But I noticed an interesting thing during a Robbins speech that I attended in Hawaii some years ago. He was explaining how important it is to display a high energy level. To make his point, he dashed down the center aisle to the back of the room, then started walking very slowly toward the stage. As he walked, his shoulders drooped and he spoke very slowly in an effort to comically demonstrate what a person with low energy looks and sounds like. In perfect synch with his Step’n Fetchit imitation, a sound resembling the clop of horse hoofs on a cobblestone street could be heard throughout the room. I looked around to see where the sound was coming from, and, lo and behold, the audio technician was supplying the special effects. I later learned that Robbins brings his own sound man with him to all speaking gigs — which is about as far from winging it as one can get. Again, no mystery why he’s a world-class speaker: incredibly detailed orchestration. By contrast, I recall a famous NFL quarterback telling me years ago, when he was in the national spotlight, that he did quite a bit of public speaking in the off season. I asked him how much time he spent practicing, and he replied, “Shucks, I don’t practice. I don’t believe in giving canned speeches. I come across better when I’m spontaneous. I just get up and talk about whatever’s on my mind.” There’s a term to describe this kind of attitude: arrogance of the ignorant. As you might have guessed, after his career ended, this fellow disappeared from the speaking circuit enti Clawing Back Training Costs od enough.” During a subsequent telephone discussion, he extended this point by telling me something most people might find hard to believe — that the best natural speakers are often the worst-performing speakers.The mindset that needs to claw back training costs is probably the same mindset that causes the conditions that makes people want to leave the organisation.An estimated 85% of people leave their employment because of what has been done to them by management.When you invest in training for the workforce you are sending a message that tells them they are valuable and that you believe they can be more valuable through the training that they are being given and the investment the organisation is prepared to make in the individual.This makes the trainee feel good and special.The trainee enters the training proud that the company should think this and is determined to show them that their faith was not misplaced by using the training to give the organisation a return for their investment.More commonly, the trainee is selected for a course that they have not asked for and are told to go on, with these rules attached. There follows a whole host of conditions attached to the training, such as have been discussed in this forum, that send an entirely different message to the trainee.The management need the training to be carried out but they resent having to give it to the individual selected. The host of conditions send a message to the trainee that says th How can this be? Because speakers with great natural talent usually feel relaxed and in control in front of an audience. Which in turn causes many of them to believe they don’t need to practice. I can relate to this, because I fell into the overconfidence trap early in my career. From a very young age, I recognized that I had a gift of gab, and I mistakenly believed that this ability was all it took to be a great public speaker. The end of this ludicrous miscalculation came during a performance in Fort Lauderdale, Florida. At the time, my second book, Looking Out for #1, had just ascended to #1 on The New York Times bestseller list, and I was drunk on the wine of adulation. I was scheduled to give a speech before an audience of 3,000 people, all of whom I assumed were Robert Ringer disciples. After an introduction that would have made Johnny Carson envious, I strode onto the stage and began gabbing. I was all over the lot ... every sentence flooded with “uhs” ... repeating myself endlessly ... and ad-libbing “jokes” that brought only blank stares from the audience. Being the perceptive young man I was, after about 10 minutes I sensed that I was in big trouble. When raw eggs and tomatoes are flying at you from every direction, you begin to suspect that the audience is not real impressed with either your message or delivery. And when virtually everyone in the room begins to nervously cough, it’s all you can do to resist calling out, “Mom! Come get me, quick!” (I’ll never forgive her for not coming to my rescue when I needed her most.) Since that embarrassing fiasco, I’ve witnessed many high-profile people giving speeches that ranged from mediocre to abysmal. In every case, it’s been obvious to me that the speaker was arrogantly and/or ignorantly winging it. Having said this, here’s the painful truth about one of the best-kept secrets of great public speakers: They orchestrate their speeches down to the last detail. What I’m talking about here is tireless, ongoing practice — not only every word, but precise body language, facial expressions, voice inflection, and more. In this respect, Zig Ziglar comes to mind. When Zig steps onto the stage, it’s like watching a great actor perform Othello. Years ago, I went to two Zig Ziglar speeches in the space of about six months, and not only was every word and every sentence exactly the same — and delivered in precisely the same manner — but he even got down on one knee at precisely the same moment. It was more dramatic than watching Larry Parks sing “Mammy” in The Jolson Story. So, it’s no mystery why Zig Ziglar’s speeches have enthralled audiences for decades. Clearly, he is a master craftsman who has orchestrated his presentations to perfection. Tony Robbins is another excellent example of high-level orchestration. Love him or hate him, he’s arguably the most dynamic, passionate speaker on the planet. When you watch Robbins, you get a sense that the words are spontaneously flowing from his mouth as fast as he can think — and that his thinking mechanism is always on fast-forward. But I noticed an interesting thing during a Robbins speech that I attended in Hawaii some years ago. He was explaining how important it is to display a high energy level. To make his point, he dashed down the center aisle to the back of the room, then started walking very slowly toward the stage. As he walked, his shoulders drooped and he spoke very slowly in an effort to comically demonstrate what a person with low energy looks and sounds like. In perfect synch with his Step’n Fetchit imitation, a sound resembling the clop of horse hoofs on a cobblestone street could be heard throughout the room. I looked around to see where the sound was coming from, and, lo and behold, the audio technician was supplying the special effects. I later learned that Robbins brings his own sound man with him to all speaking gigs — which is about as far from winging it as one can get. Again, no mystery why he’s a world-class speaker: incredibly detailed orchestration. By contrast, I recall a famous NFL quarterback telling me years ago, when he was in the national spotlight, that he did quite a bit of public speaking in the off season. I asked him how much time he spent practicing, and he replied, “Shucks, I don’t practice. I don’t believe in giving canned speeches. I come across better when I’m spontaneous. I just get up and talk about whatever’s on my mind.” There’s a term to describe this kind of attitude: arrogance of the ignorant. As you might have guessed, after his career ended, this fellow disappeared from the speaking circuit enti Getting That Frame Of Mind To Make Extra Money g myself endlessly ... and ad-libbing “jokes” that brought only blank stares from the audience.When you are totally cash strapped yourself, it is pretty darn difficult to maintain sound judgment when someone tells you that they know how to make extra money. You might know that whatever making extra money ideas that they have could be pretty much a hair-balled get rich quick scheme. But then, part of you wants so much to believe in it. After all, people do get lucky right?You might be down on your luck, working for minimum wage in a gas station, but this cannot be all that life has in store for you, right? Maybe whatever particular sales person you're coming across, be it in the classifieds or online, it has just what you need to help you in your quest for those making extra money. Being flat broke can be a harrowing experience and so most people will take any out that they think they can.Most people tend to look for a quick solution to making extra money, and this makes them more susceptible to being exploited more than they are in the current place in life. It is so easy to think that you'll find your way to making extra money through some crackpot Internet investment scheme. If you try hard enough, you might convince yourself that this one is the one! Whether it is selling domain names, stuffing envelopes, or some kind of pyramid scheme, you might just fall for Being the perceptive young man I was, after about 10 minutes I sensed that I was in big trouble. When raw eggs and tomatoes are flying at you from every direction, you begin to suspect that the audience is not real impressed with either your message or delivery. And when virtually everyone in the room begins to nervously cough, it’s all you can do to resist calling out, “Mom! Come get me, quick!” (I’ll never forgive her for not coming to my rescue when I needed her most.) Since that embarrassing fiasco, I’ve witnessed many high-profile people giving speeches that ranged from mediocre to abysmal. In every case, it’s been obvious to me that the speaker was arrogantly and/or ignorantly winging it. Having said this, here’s the painful truth about one of the best-kept secrets of great public speakers: They orchestrate their speeches down to the last detail. What I’m talking about here is tireless, ongoing practice — not only every word, but precise body language, facial expressions, voice inflection, and more. In this respect, Zig Ziglar comes to mind. When Zig steps onto the stage, it’s like watching a great actor perform Othello. Years ago, I went to two Zig Ziglar speeches in the space of about six months, and not only was every word and every sentence exactly the same — and delivered in precisely the same manner — but he even got down on one knee at precisely the same moment. It was more dramatic than watching Larry Parks sing “Mammy” in The Jolson Story. So, it’s no mystery why Zig Ziglar’s speeches have enthralled audiences for decades. Clearly, he is a master craftsman who has orchestrated his presentations to perfection. Tony Robbins is another excellent example of high-level orchestration. Love him or hate him, he’s arguably the most dynamic, passionate speaker on the planet. When you watch Robbins, you get a sense that the words are spontaneously flowing from his mouth as fast as he can think — and that his thinking mechanism is always on fast-forward. But I noticed an interesting thing during a Robbins speech that I attended in Hawaii some years ago. He was explaining how important it is to display a high energy level. To make his point, he dashed down the center aisle to the back of the room, then started walking very slowly toward the stage. As he walked, his shoulders drooped and he spoke very slowly in an effort to comically demonstrate what a person with low energy looks and sounds like. In perfect synch with his Step’n Fetchit imitation, a sound resembling the clop of horse hoofs on a cobblestone street could be heard throughout the room. I looked around to see where the sound was coming from, and, lo and behold, the audio technician was supplying the special effects. I later learned that Robbins brings his own sound man with him to all speaking gigs — which is about as far from winging it as one can get. Again, no mystery why he’s a world-class speaker: incredibly detailed orchestration. By contrast, I recall a famous NFL quarterback telling me years ago, when he was in the national spotlight, that he did quite a bit of public speaking in the off season. I asked him how much time he spent practicing, and he replied, “Shucks, I don’t practice. I don’t believe in giving canned speeches. I come across better when I’m spontaneous. I just get up and talk about whatever’s on my mind.” There’s a term to describe this kind of attitude: arrogance of the ignorant. As you might have guessed, after his career ended, this fellow disappeared from the speaking circuit enti Become A Financial Engineer great actor perform Othello. Years ago, I went to two Zig Ziglar speeches in the space of about six months, and not only was every word and every sentence exactly the same — and delivered in precisely the same manner — but he even got down on one knee at precisely the same moment. It was more dramatic than watching Larry Parks sing “Mammy” in The Jolson Story.If math was your strong suit in high school and college, you might consider giving a career as a financial engineer a try. Leading brokerage houses such as Merrill Lynch are increasingly interested in hiring financial engineers to help guide their businesses. In fact, Merrill Lynch provided a grant to MIT to launch a financial engineering program.Nowadays, a certificate in financial engineering is considered to be an express route to Wall Street and to the job security and financial rewards that it represents. Mathematical modeling is a hot property in the investment industry—and financial engineers can provide it.An advanced degree is absolutely critical to obtaining a position as a financial engineer. Preferably, you should have a graduate degree from a highly reputable institution known for its advanced math and financial management programs. While there is some glamour associated with the term financial engineer, the work of such an engineer basically involves repackaging financial products. As a result, you not only have to have a mind for math, but you must also have solid judgment, since you will be handling other people’s money.In addition, you must be highly ethical in order to succeed as a financial engineer. You must demonstrate that you are honest and trust So, it’s no mystery why Zig Ziglar’s speeches have enthralled audiences for decades. Clearly, he is a master craftsman who has orchestrated his presentations to perfection. Tony Robbins is another excellent example of high-level orchestration. Love him or hate him, he’s arguably the most dynamic, passionate speaker on the planet. When you watch Robbins, you get a sense that the words are spontaneously flowing from his mouth as fast as he can think — and that his thinking mechanism is always on fast-forward. But I noticed an interesting thing during a Robbins speech that I attended in Hawaii some years ago. He was explaining how important it is to display a high energy level. To make his point, he dashed down the center aisle to the back of the room, then started walking very slowly toward the stage. As he walked, his shoulders drooped and he spoke very slowly in an effort to comically demonstrate what a person with low energy looks and sounds like. In perfect synch with his Step’n Fetchit imitation, a sound resembling the clop of horse hoofs on a cobblestone street could be heard throughout the room. I looked around to see where the sound was coming from, and, lo and behold, the audio technician was supplying the special effects. I later learned that Robbins brings his own sound man with him to all speaking gigs — which is about as far from winging it as one can get. Again, no mystery why he’s a world-class speaker: incredibly detailed orchestration. By contrast, I recall a famous NFL quarterback telling me years ago, when he was in the national spotlight, that he did quite a bit of public speaking in the off season. I asked him how much time he spent practicing, and he replied, “Shucks, I don’t practice. I don’t believe in giving canned speeches. I come across better when I’m spontaneous. I just get up and talk about whatever’s on my mind.” There’s a term to describe this kind of attitude: arrogance of the ignorant. As you might have guessed, after his career ended, this fellow disappeared from the speaking circuit enti Getting Your Business To Fly The Flourishing Way ers drooped and he spoke very slowly in an effort to comically demonstrate what a person with low energy looks and sounds like. In perfect synch with his Step’n Fetchit imitation, a sound resembling the clop of horse hoofs on a cobblestone street could be heard throughout the room.Is your business still sitting on the runway? We call a business that can fly a Flourishing Business. If you follow the Flourishing Business Methodology you can get your business to really take off. There are tried and true methods for creating a successful business. These include structured sales and marketing, efficient employees, loyal customers, focusing your business plan, systematic processes, positive cash flow and cultivating value in your marketplace.Using the following Flourishing Methods will allow you to optimize the efficiency and effectiveness of your growth. By making smart decisions and avoiding potential pitfalls you can enjoy the personal and professional rewards that should come with entrepreneurship. Here are 9 quick tips for every business owner who aspires to be on the path to flourishing.1. Learn the difference between sales and marketing and how to make each Flourish Many people think they understand sales and marketing but very few actually do. Marketing is a set of processes for creating, communicating, and delivering market value to clients and for managing customer relationships in ways that best benefit the organization. Selling is the act of persuading or influencing a customer to buy (actually exchange something of value for) a product I looked around to see where the sound was coming from, and, lo and behold, the audio technician was supplying the special effects. I later learned that Robbins brings his own sound man with him to all speaking gigs — which is about as far from winging it as one can get. Again, no mystery why he’s a world-class speaker: incredibly detailed orchestration. By contrast, I recall a famous NFL quarterback telling me years ago, when he was in the national spotlight, that he did quite a bit of public speaking in the off season. I asked him how much time he spent practicing, and he replied, “Shucks, I don’t practice. I don’t believe in giving canned speeches. I come across better when I’m spontaneous. I just get up and talk about whatever’s on my mind.” There’s a term to describe this kind of attitude: arrogance of the ignorant. As you might have guessed, after his career ended, this fellow disappeared from the speaking circuit entirely. So much for just getting up and talking about whatever’s on your mind. But orchestration isn’t confined to public speaking. On the contrary, it’s one of the keys to success in all professions. In the early eighties, I saw Steve Lawrence and Eydie Gorme perform at Caesars Palace in Las Vegas. At the time, they were at the top of the entertainment ladder, and they put on a terrific show. What I enjoyed most about their act were their humorous ad-libs and spontaneous ribbing of one another. They were muffing lines, clowning around, and cracking up on stage. In fact, I enjoyed their act so much that I went back the next night to see it again. Surprise! Every line I had thought to be spontaneous was repeated verbatim the second time around — right down to their facial expressions, the way they laughed, their body language, and their timing. They muffed the exact same lines and cracked up in precisely the same manner and at precisely the same moments as the night before. There was no spontaneity whatsoever. Zippo. The entire act was orchestrated from start to finish. It was truly perfected to the nth degree. I subsequently told a good friend of mine who had been Bob Hope’s producer for many years about what I had witnessed in Las Vegas. His response: “Welcome to the world.” My friend assured me that everything in show business is orchestrated, especially the lines you perceive to be ad-libbed. He went on to explain: “You know those spontaneous moments on variety shows when the performers are cracking up in front of the audience? It’s all orchestrated — every laugh, every grimace, every pratfall.” He emphasized that professionals don’t go in front of the cameras until they have every word and gesture down cold. That brings me to my final example of orchestration, Tom Brady. You may recall that I did a previous article on the New England Patriots’ star quarterback, based on his interview with Steve Croft on 60 Minutes. At one point, Brady was talking about how many hours he spends each day studying game films, which prompted Croft to rhetorically ask him, “So, everything is orchestrated?” To which Brady replied, “Everything is orchestrated. You don’t just go out and wing it.” Thus, sports, speaking, show business — just about any profession you can think of — have at least one thing in common: Orchestration is a major key to greatness. So, why don’t more people invest a great deal of time and effort in orchestration? Other than laziness, I think one of the biggest reasons is that they believe orchestration is somehow dishonest. Pure nonsense, of course. The person who orchestrates everything in advance simply cares enough about his work to strive for perfection. Orchestration is nothing more than practicing precisely what you’re going to do or say ... and that’s a good thing. The same thing applies to “reality” shows like The Apprentice. When big, bad Donald Trump says to Ms. Future Executive, “You’re fired!” and puts her on the verge of tears, hapless reality TV viewers want to believe that this corporate version of pro wrestling is real. They love sharing Ms. Future Executive’s “pain.” And when the teary-eyed object of Trump’s ruthlessness appears on Oprah to tell the world how the other actors (er, job aspirants) stuck her in the back to get the job from The Donald, it’s enough to make a sober adult become physically ill. But, then, unless you believe that Survivor and The Bachelor are real, I assume you already understand that The Apprentice is one big orchestration. Rest assured that every one of the dozen or so hairs on Trump’s head is put perfectly into place before the cameras begin to roll. What’s good enough for DT is good enough for you and me. To parody the words of a now-deceased legal wizard who managed to set O. J. free through shameless diversionary tactics and a dose of grade-school poetry, “If you yearn to be great, you must orchestrate.”
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