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Casual Articles - Quit Talking and Listen! Give Clients and Prospects Your Undivided Attention
Today’s consumer is nothing like they were twenty years ago. They are much more skeptical, wealthy, better informed and in control. Yet, the advertising industry at large has not changed and is still using tactics similar to those used twenty years ago. This is leaving a huge disconnect between wh
Are you really listening to them?
Resist the urge to talk about yourself. This is your opportunity to stand out from everyone else and l
Most everyone these days knows what a comfort zone is. My definition is the place, environment and tasks that we have learned to do and feel comfortable with--a comfort zone.Lots of people feel devastated when they have lost a job as their comfort zone no longer exists. In other words, the
Maintain eye contact
This is more than just starring at them to appear to be interested. It also helps you concentrate on what they have to say.
Ask relevant questions
Don't assume that you understand where they are coming from. Be sure to ask a follow up question and rephrase or restate what they have said. This not only keeps you in the conversation but it also lets them know you truly understand what they said.
Avoid distractions
You want to control the setting as much as possible. If the sun is in your eyes, move your seat. If you are outside take off your sunglasses. If you are in a room make sure it is as quite as possible and don't forget to turn off your cell phone. If you are expecting a more important call let them know before hand. It will go a long way on keeping you looking professional. The more comfortable the both of you are the easier it will be to communicate.
Take notes
Unless you have a photographic memory, carry a pad and pen with you wherever you go. Make sure don't spend the entire conversation looking down at your notes. It’s important to write and look them in the eye at the same time it will give them a sense of importance and help break down the barriers between you. Create a short hand if you need to.
Multitasking is a No, No
In the back of your mind you may think you are saving time but you are making them feel neglected and their confidence in you will be shot. Taking the time to stop what you are doing will pay bigger dividends in the long run to pay attention in the short run.
Are you really listening to them?
Resist the urge to talk about yourself. This is your opportunity to stand out from everyone else and le
There ought to be a sign posted on every closed office and conference room door that reads: Warning! Meeting In Progress! May Be Hazardous To Your Career.Because most meetings burn up a lot of resources that could be spent on useful purposes. These sessions are either not necessary, or th
Ask relevant questions
Don't assume that you understand where they are coming from. Be sure to ask a follow up question and rephrase or restate what they have said. This not only keeps you in the conversation but it also lets them know you truly understand what they said.
Avoid distractions
You want to control the setting as much as possible. If the sun is in your eyes, move your seat. If you are outside take off your sunglasses. If you are in a room make sure it is as quite as possible and don't forget to turn off your cell phone. If you are expecting a more important call let them know before hand. It will go a long way on keeping you looking professional. The more comfortable the both of you are the easier it will be to communicate.
Take notes
Unless you have a photographic memory, carry a pad and pen with you wherever you go. Make sure don't spend the entire conversation looking down at your notes. It’s important to write and look them in the eye at the same time it will give them a sense of importance and help break down the barriers between you. Create a short hand if you need to.
Multitasking is a No, No
In the back of your mind you may think you are saving time but you are making them feel neglected and their confidence in you will be shot. Taking the time to stop what you are doing will pay bigger dividends in the long run to pay attention in the short run.
Are you really listening to them?
Resist the urge to talk about yourself. This is your opportunity to stand out from everyone else and l
As the American economy emerges from recession, many businesses are now reexamining their marketing materials and realizing that their communications are outdated, ill-prepared for the return of a robust, competitive, growing economic environment. Strategies developed to survive hard times are oft
Take notes
Unless you have a photographic memory, carry a pad and pen with you wherever you go. Make sure don't spend the entire conversation looking down at your notes. It’s important to write and look them in the eye at the same time it will give them a sense of importance and help break down the barriers between you. Create a short hand if you need to.
Multitasking is a No, No
In the back of your mind you may think you are saving time but you are making them feel neglected and their confidence in you will be shot. Taking the time to stop what you are doing will pay bigger dividends in the long run to pay attention in the short run.
Are you really listening to them?
Resist the urge to talk about yourself. This is your opportunity to stand out from everyone else and l
Pharmaceutical sales interview questions that are negative in nature are designed to make the candidate reveal the “worst” part of themselves to interviewers. I’ll teach you how to recognize these damaging questions BEFORE your pharmaceutical sales interview, and how to answer them in a con
Unless you have a photographic memory, carry a pad and pen with you wherever you go. Make sure don't spend the entire conversation looking down at your notes. It’s important to write and look them in the eye at the same time it will give them a sense of importance and help break down the barriers between you. Create a short hand if you need to.
Multitasking is a No, No
In the back of your mind you may think you are saving time but you are making them feel neglected and their confidence in you will be shot. Taking the time to stop what you are doing will pay bigger dividends in the long run to pay attention in the short run.
Are you really listening to them?
Resist the urge to talk about yourself. This is your opportunity to stand out from everyone else and l
Some people use the words “client” and “customer” interchangeably or generically. I’d like you to think a little about these important words because there is a significant difference – one that can have huge impact upon your long-term business.According to Merriam-Webster:Client: O
Are you really listening to them?
Resist the urge to talk about yourself. This is your opportunity to stand out from everyone else and learn what it is that your clients/prospects really want. Take the opportunity to learn about their family, hobbies, favorite sports teams etc. This bonding time will make a big difference if it is between you and someone else.
A final tip is to ask someone close to you to rate your listening skills. Listen carefully to what they say - you might be surprised at what you hear!
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