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    Small Business Means Big Bucks
    The era of the small business owner has arrived.According to statistics published by the Small Business Administration and the U.S. Census, home-based businesses generate over $400 billion in sales per year, and provide self-employment for millions of Americans. In the past, home based businesses were scorned as envelope stuffers and seamstresses, but with the rise of the Internet, home-based businesses have become big business, providing entrepreneurs an average income of $63,000 per year, with start up costs frequently below $5,000. As you can see, home-based businesses are viable, important to our national economy, and potentially profitable.The Success Factory International recently claimed America is in an age of workplace transformation, with jobs moving out of the office and factory and into the home. You can become a part of this workplace transf
    find success, you will find certain ingredients. Unfortunately
    Ready, Set, Market - What To Do Before You Start Marketing This Year
    Well, the New Year is upon us and that means it's time for a fresh start. Time to set new goals. Time to get excited about all the possibilities for our business. Time to put the wheels in motion on all our new product and service ideas. And time to get down to the business of marketing our business.So ... are you ready? Ready to launch a fresh marketing attack for the new year? Before you rush out and just start marketing, here are 10 steps to take first to ensure your marketing gets you the results you want. Take the time to take these 10 steps now and you'll reap the rewards all year long.1) Review your results from last yearIf you haven't done so yet, now's a great time to review last year's results. Take a look at your financial reports. How does each month measure up against the marketing you did? Look at your most successful months
    First of all, many studies have been performed on top producers. No matter what field of sales they are in, top producers always seem to have a common thread. This has led me to believe that success is a recipe. What I mean by this is wherever you find success, you will find certain ingredients. Unfortunately,
    5 Big Questions to Ask Yourself: Do I Need Career Change?
    Enthused with your daily routine of work? Since “what we do” is wrapped up so compactly with “who we are” it is a natural starting point to look at our vocations for hints on what we need to address in our lives. When you answer these 5 simple questions for yourself, you can determine if you would benefit from working with a career coach.Do you feel passion for your job, your work, and your “part” in the “department”?A feeling of zest and enjoyment is not just for a few people. You’ve seen them in your workplace—always smiling, walking quickly, and happy to be doing their job. Does this describe you or are you living for break time, lunchtime, going home time? Meaningful work should fulfill at least some of your heart’s desires.Are you on the right path for your life?Examine how you got to your current job. Did you follow a natural pr
    s. No matter what field of sales they are in, top producers always seem to have a common thread. This has led me to believe that success is a recipe. What I mean by this is wherever you find success, you will find certain ingredients. Unfortunately
    Project Scope Is Like a Box of Cracker Jack
    Are your projects consistently missing estimated completion dates? Do project management stakeholders always seem to ask for and get more, more, more, while project sponsors won’t change the project completion date? Then, you probably are experiencing problems with project scope.Think of project scope as a box of Cracker Jack where the prize at the bottom of the box is the goals and objectives of the project. When you open the box (start a project) the box is full and you know the ingredients and you can see the prize but you can’t reach it until you eat your way to the bottom. Well, if someone comes along with more cracker jacks (more stuff for your project to accomplish), it will fill up your Cracker Jack box and make it even harder for you to get to your prize. Pretty soon your box will bulge, become worn and flimsy and eventually fall apart, losing the priz
    ways seem to have a common thread. This has led me to believe that success is a recipe. What I mean by this is wherever you find success, you will find certain ingredients. Unfortunately
    Astonish your Customers With These Customer Service Tips
    Customer service today is getting worse. Win customers over and you build your business for life. Proven by the leader in the industry -- Nordstrom's. Nordstrom's customer service keeps improving and they continue to drive others out of business because of it. Here are six ways you can thrill customers and snatch a larger market share from your competitors....Offer to do an extraordinary favorHere's an example of what I mean: A customer of a moving firm wanted to ship a kitchen table and chairs set to his son in a city 300 miles away. But the moving firm had a hefty weight requirement and a high minimum fee. The firm's manager said he made regular trips to that city. So he offered--at no cost--to load the set in his station wagon and deliver it on his next trip....Under promise, over deliverA well-known air freight company pr
    that success is a recipe. What I mean by this is wherever you find success, you will find certain ingredients. Unfortunately
    9 WOW Ways to WOW Customers
    This week is National Customer Service Week. As we celebrate the people who pay our bills, I want to give a few low-cost and no-cost ideas to WOW Customers so that they come back again and again and tell everyone they know. 1. Have a live person answer the phone – with no wait time. 2. Southwest Airlines sends out birthday cards to their most valued customers. Consider sending your best customers birthday cards. 3. Myra Golden Seminars sends all meeting planners a box of Death by Chocolate cookies to thank them for their business. 4. Be Gumby. The Container Store has adopted Gumby as their unofficial mascot. Gumby symbolizes being flexible as you relate to internal and external customers. 5. Send out Valentines Day cards that say, “We love doing business with you.” find success, you will find certain ingredients. Unfortunately, many mortgage brokers focus on the WRONG ingredients. This became very clear to me, only when I began teaching. I say this because some of the brightest and most capable of my students are also the poorest! Before I break into that though, let's l

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