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Casual Articles - Don't Let Your Salespeople Lose The Human Touch
Many people talk about business strategy but have a great failure to realise exactly what this is - is it surprising that a great deal of business people have a huge problem discussing this when they do not exactly know what this is!Questions that should be asked may include the determination of the fact that is there even a strategy in existence or if so, is this the correct
The internet
And any other technology that’s out there that I am just not aware of yet.
Let me give you a few things to consider when it comes to the use of technology.
1.Don’t assume that your customer or prospect is as technologically inclined or literate as you are.
2.When you co
I’d like to talk a little bit about when companies should consider brining in an outside sales consultant in order to solve problems within their organization. Many companies reject the idea of bringing in outsiders and they have an adversity to employing consultants for any reason. I can understand this. We’ve all been burned by consultants who have “borrowed our watch in order to tell
A client e-mailed me and asked me about doing a program for their management team. I emailed her back and she emailed me back – yada yada yada. The final email (the fourth exchange) she decided that she didn’t have enough left in her training budget to hire me.
My point. The email exchange took place over a period of five days and the outcome was not exactly what I would have liked. In hindsight I asked myself, “Why didn’t I just pick up the phone and call her and get it resolved one way or another in one ten minute conversation in one day? When I add up the time to create, write and send five emails and then read her five emails the time spent totaled a little over an hour. This was only one prospect. Multiply that times several prospects a day or week and I am sure you see my point – five to ten hours a week or more that could have been reduced to less than thirty minutes of your time. Now, if you have nothing else to do, there’s no problem?
Why do salespeople rely so heavily on:
Voice mail
The internet
And any other technology that’s out there that I am just not aware of yet.
Let me give you a few things to consider when it comes to the use of technology.
1.Don’t assume that your customer or prospect is as technologically inclined or literate as you are.
2.When you com
I thought I'd write about a common challenge: meeting new people.But a curious thing happened.As I was writing, I made a typo and ended up with an very interesting title: My Biggest Challenge In Business Networking Is Me (it was supposed to be "My Biggest Challenge In Business Networking Is Meeting New People".)Well, this was too good a topic to pass up. So let's talk
My point. The email exchange took place over a period of five days and the outcome was not exactly what I would have liked. In hindsight I asked myself, “Why didn’t I just pick up the phone and call her and get it resolved one way or another in one ten minute conversation in one day? When I add up the time to create, write and send five emails and then read her five emails the time spent totaled a little over an hour. This was only one prospect. Multiply that times several prospects a day or week and I am sure you see my point – five to ten hours a week or more that could have been reduced to less than thirty minutes of your time. Now, if you have nothing else to do, there’s no problem?
Why do salespeople rely so heavily on:
Voice mail
The internet
And any other technology that’s out there that I am just not aware of yet.
Let me give you a few things to consider when it comes to the use of technology.
1.Don’t assume that your customer or prospect is as technologically inclined or literate as you are.
2.When you co
Why, exactly, do you want to go into business for yourself? Is it because you cannot stand the thought of working for an uptight, demanding, and perfectly dreadful boss?Is it because you cannot bear the thought of going through another downsizing or restructuring, knowing that your job could be on the line?Is it because you want to be your own boss, call y
Why do salespeople rely so heavily on:
Voice mail
The internet
And any other technology that’s out there that I am just not aware of yet.
Let me give you a few things to consider when it comes to the use of technology.
1.Don’t assume that your customer or prospect is as technologically inclined or literate as you are.
2.When you co
Bulgaria is the fastest growing textile and clothing producer in Europe, according to a report by Textiles Intelligence.Between 2000 and 2006, Bulgarian production of textiles expanded by 152%, while output of clothing increased by 109%. By comparison, EU production of textiles fell by 21% over the six year period, while output of clothing fell by 32%.Furthermore, as one of t
Why do salespeople rely so heavily on:
Voice mail
The internet
And any other technology that’s out there that I am just not aware of yet.
Let me give you a few things to consider when it comes to the use of technology.
1.Don’t assume that your customer or prospect is as technologically inclined or literate as you are.
2.When you co
Have you ever wondered why candy bar fundraisers always seem so popular? It is because Americans love to eat chocolate. Billions of pounds of candy bars are consumed each year in America so why not employee Americas obsession with candy in your next fundraiser.Candy bar fundraisers can be either direct selling fundraisers or indirect selling fundraisers. You can even customize yo
The internet
And any other technology that’s out there that I am just not aware of yet.
Let me give you a few things to consider when it comes to the use of technology.
1.Don’t assume that your customer or prospect is as technologically inclined or literate as you are.
2.When you communicate by email or voice mail messages you may be letting them off the psychological or emotional hook of giving you a no or sales resistance – live, which may be a bit more uncomfortable for them, but necessary to move the sales process forward.
3.Compute the time required to: create, write, send and respond to a single email and wit for a response vs. picking up the phone and talking with them.
4.Successful salespeople build strong, loyal, positive and creative relationships with their prospects and customers. This is unlikely to happen via the written word. How would you feel if your son or daughter never called you but sent you periodic emails? Technology can help relationships, but it can’t build or fix them.
5.The uncertainty of waiting for a response to an email you sent can be very frustrating, emotionally distracting and this could have a negative impact on your other sales activities or efforts and ultimately your success while you are waiting.
6.I used to have a rule that I would be willing to leave a voice mail or send an email to a client, but never to a new prospect. That rule has just changed. If it is a critical issue it requires live personal contact even for clients.
I s
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