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Casual Articles - Sales Training - Making It Stick
How Your Business Can Save $6500 per Year
If you run a small business, you probably have a hidden expense that’s eating your time, and your business’s money: Tracking employee time and productivity.When businesses are small, traditional practice is to use some sort of manual time keeping system to log employee hours. Each employee fills out a paper time sheet, the payroll administrator goes over the time sheets, cuts the checks, handles the deductions and government paperwork, and de
nge in sales training that you are hoping for doesn’t come about? BecaIf you run a small business, you probably have a hidden expense that’s eating your time, and your business’s money: Tracking employee time and productivity.When businesses are small, traditional practice is to use some sort of manual time keeping system to log employee hours. Each employee fills out a paper time sheet, the payroll administrator goes over the time sheets, cuts the checks, handles the deductions and government paperwork, and de
Leading Change - Don't Forecast Heroism
Leading change means making tough calls. There’s none tougher than making the calls regarding the scope, timing and resources of the project. One of the biggest mistakes leaders make is getting happy and caught up in the moment trying to impress the boss and making commitments you’re not able to keep.The biggest problem I see is when otherwise good leaders and managers reach out and forecast what I call ‘heroism’. With the war in Iraq right no
Communication is often touted as the most important aspect of sales training, but the most important thing about sales training is whether or not it brings about results. Why is it that when you simply repeat your requests in memo after memo or yell what you need changed, the change in sales training that you are hoping for doesn’t come about? BecaLeading change means making tough calls. There’s none tougher than making the calls regarding the scope, timing and resources of the project. One of the biggest mistakes leaders make is getting happy and caught up in the moment trying to impress the boss and making commitments you’re not able to keep.The biggest problem I see is when otherwise good leaders and managers reach out and forecast what I call ‘heroism’. With the war in Iraq right no
Secrets of Successful Couplepreneurs(tm)
Are you in business with your life partner and can't tell the difference between your bedroom and the boardroom? Welcome to the world of Couplepreneurs™!What are "Couplepreneurs"? This term describes any two persons living together in a committed relationship and also running a business together. Couplepreneurship is a growing phenomenon for several reasons, including: corporate downsizing; more women entering the workforce; early retirees
aining, but the most important thing about sales training is whether or not it brings about results. Why is it that when you simply repeat your requests in memo after memo or yell what you need changed, the change in sales training that you are hoping for doesn’t come about? BecaAre you in business with your life partner and can't tell the difference between your bedroom and the boardroom? Welcome to the world of Couplepreneurs™!What are "Couplepreneurs"? This term describes any two persons living together in a committed relationship and also running a business together. Couplepreneurship is a growing phenomenon for several reasons, including: corporate downsizing; more women entering the workforce; early retirees
Retailers Face Credibility Problems
It seems to have started harmlessly enough, this business of retailers misleading their customers. But after several years first of stretching the truth, then nibbling hungrily away at it, it appears many retailers wouldn’t know the truth if they stepped in it.It began a decade or so ago, I’m told, apparently because of the “plumping” of America. Ladies clothing stores began being questioned by a growing number of women – no pun intended – a
r not it brings about results. Why is it that when you simply repeat your requests in memo after memo or yell what you need changed, the change in sales training that you are hoping for doesn’t come about? BecaIt seems to have started harmlessly enough, this business of retailers misleading their customers. But after several years first of stretching the truth, then nibbling hungrily away at it, it appears many retailers wouldn’t know the truth if they stepped in it.It began a decade or so ago, I’m told, apparently because of the “plumping” of America. Ladies clothing stores began being questioned by a growing number of women – no pun intended – a
Elements of a Successful Newsletter: 5 - Pictures
While a picture may say a thousand words, the pictures you see in some printed newsletters -- unfortunately -- say a thousand words of gibberish.Why are so many pictures not up to scratch? First, it's difficult to get high-quality photography -- unless you've got a big budget or you know where to go.Second, it's hard to get pictures to look right in print if you're not an expert with image manipulation software such as Photoshop. You've
our requests in memo after memo or yell what you need changed, the change in sales training that you are hoping for doesn’t come about? BecaWhile a picture may say a thousand words, the pictures you see in some printed newsletters -- unfortunately -- say a thousand words of gibberish.Why are so many pictures not up to scratch? First, it's difficult to get high-quality photography -- unless you've got a big budget or you know where to go.Second, it's hard to get pictures to look right in print if you're not an expert with image manipulation software such as Photoshop. You've
Check Yourself for Outstanding Customer Service
Recently, a business associate, Mike, mentioned that he was doing a show at a local university and stopped by the faculty dining hall to get lunch. He said that, while waiting on line, the service was poor. The line moved slowly, the counterperson was disinterested in what she was doing…and it showed. It was not a pleasant customer experience.It was Mike’s turn to order and the counterperson continued to show her disinterest…no eye c
nge in sales training that you are hoping for doesn’t come about? Because what is going to happen if they don’t implement the new training procedure? Another memo? Another yelling session? For most, this is not enough motivation to make a change, especially a change that they are not inspired to absorb.Recently, a business associate, Mike, mentioned that he was doing a show at a local university and stopped by the faculty dining hall to get lunch. He said that, while waiting on line, the service was poor. The line moved slowly, the counterperson was disinterested in what she was doing…and it showed. It was not a pleasant customer experience.It was Mike’s turn to order and the counterperson continued to show her disinterest…no eye c
A child does not stop repeating bad beh
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