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    Overcoming Hidden Competition
    The competitive situations that people are facing today are much more intense and complex than they’ve ever been before. Most often we typically focus on other companies trying to win the same business we’re pursuing, and we label these the “competition”. We identify positioning and relationship-building strategies as important when competing against another company, but there are other serious issues hidden within the client’s own organization that are equally important, and that are
    project completion dates, as the French take a lenient view on delays within reasonable limits, provided the quality requirements are met and costs are contained within agreed parameters. You may negotiate the earlier deadline set, and can expect to have their concurrence without much ado. Fr
    Here's a Disturbing Prediction For Both You And Your Mortgage Business
    One year from now, many of you will be in exactly the same position as you are now. You'll have the same or similar job...you'll have the same friends...and, you'll have the same income.Nothing will have changed for you at all. And, assuming you want things to change and want to improve, that's really a shame.How can I make this disturbing prediction?My experience with my mortgage mentoring students and the mortgage people I have trained has shown me this simple tr
    French Language & Culture

    French is the official language of France although most of the people in business environments are conversant in English. The French are deeply conscious of their cultural heritage and are very knowledgeable on the country’s history and the amazing artistic masterpieces that are showcased in their world famous museums.

    Their culture emphasises uniqueness and individuality and they are guided in their social behaviour by traditional values. The French are insistent on appropriate conduct and attach a high level of importance to mutual trust and understanding in social and business relationships. They appreciate courteous behaviour and good service and will go to great lengths to avoid offending the feelings of others. If you do not speak French, it would be regarded as courteous to offer an apology for your lack of knowledge and understanding of the language.

    Doing Business in France

    The French are not overly zealous about punctuality, so it is quite common for people to arrive 10-15 minutes late for business appointments. You should not be anxious if you find that there is a time overrun on your project completion dates, as the French take a lenient view on delays within reasonable limits, provided the quality requirements are met and costs are contained within agreed parameters. You may negotiate the earlier deadline set, and can expect to have their concurrence without much ado. Fre

    Are Your Employees Aligned With Your Brand?
    Do your employees behave toward your customers the way you would expect them to? Is the culture of your senior executive team consistent with the culture of your lowest level line workers in the field? Do you really know what your company’s culture is? Why is employee culture important?Your company’s culture can include: • the behaviors of your employees as they interact with each other and with customers, • the decisions they make as they conduct their work,
    ic masterpieces that are showcased in their world famous museums.

    Their culture emphasises uniqueness and individuality and they are guided in their social behaviour by traditional values. The French are insistent on appropriate conduct and attach a high level of importance to mutual trust and understanding in social and business relationships. They appreciate courteous behaviour and good service and will go to great lengths to avoid offending the feelings of others. If you do not speak French, it would be regarded as courteous to offer an apology for your lack of knowledge and understanding of the language.

    Doing Business in France

    The French are not overly zealous about punctuality, so it is quite common for people to arrive 10-15 minutes late for business appointments. You should not be anxious if you find that there is a time overrun on your project completion dates, as the French take a lenient view on delays within reasonable limits, provided the quality requirements are met and costs are contained within agreed parameters. You may negotiate the earlier deadline set, and can expect to have their concurrence without much ado. Fr

    Managers: Let's Call a Spade a Spade!
    Brochures, broadcast plugs and press releases – don’t call them public relations. Call them what they really are, valuable tactical devices which public relations calls upon from time to time to move a message from here to there.Nothing more, nothing less, and certainly not public relations’ Mother strategy which (1), marshalls the resources and action planning needed to alter individual perception leading to changed behaviors among a business, non-profit,or association’s most i
    t and understanding in social and business relationships. They appreciate courteous behaviour and good service and will go to great lengths to avoid offending the feelings of others. If you do not speak French, it would be regarded as courteous to offer an apology for your lack of knowledge and understanding of the language.

    Doing Business in France

    The French are not overly zealous about punctuality, so it is quite common for people to arrive 10-15 minutes late for business appointments. You should not be anxious if you find that there is a time overrun on your project completion dates, as the French take a lenient view on delays within reasonable limits, provided the quality requirements are met and costs are contained within agreed parameters. You may negotiate the earlier deadline set, and can expect to have their concurrence without much ado. Fr

    Making Customer Satisfaction Surveys Work
    Why bother? Good customer service is the life blood of any business. Although new customers are important good customer service will help generate customer loyalty and repeat business. With each satisfied customer your business is likely to win many more customers through recommendations and remember, if you are not taking care of your customers, your competition will.A Customer Satisfaction survey will help you not only identify problem areas but will also demonst
    d understanding of the language.

    Doing Business in France

    The French are not overly zealous about punctuality, so it is quite common for people to arrive 10-15 minutes late for business appointments. You should not be anxious if you find that there is a time overrun on your project completion dates, as the French take a lenient view on delays within reasonable limits, provided the quality requirements are met and costs are contained within agreed parameters. You may negotiate the earlier deadline set, and can expect to have their concurrence without much ado. Fr

    A Marketing Plan Minus Fanfare? What a Concept!
    If you are now or ever have been part of a large company or corporation, you are familiar with planning exercises—business planning, financial planning, marketing planning, all sorts of planning. Some of it is done in groups, while some of it is done by individuals. And if it’s done “right,” there will be some kind of document at the end of process, which will either be used as a reference throughout the period the planning covered, or will get put away and never looked at again. project completion dates, as the French take a lenient view on delays within reasonable limits, provided the quality requirements are met and costs are contained within agreed parameters. You may negotiate the earlier deadline set, and can expect to have their concurrence without much ado. French corporations are efficiently run and keep to laid down systems. They are not risk takers and would prefer not to detour from the agreed path even if it were to result in additional profit to the business.

    The levels of hierarchy are clear-cut with job descriptions and financial powers spelt out in advance. Higher executives typically adopt an authoritarian approach to the management of the business and the top executives often take the major decisions. It is important to develop a good working relationship with officials at various levels of the organisation, in the interest of nurturing the relationship over the long term.

    Business Etiquette

    The French do not encourage or appreciate unpleasant surprises of any kind. They do not welcome uncertainty, and are by nature very disciplined when it comes to abiding by rules and regulations. They have low tolerance for ambiguity, and will go through the contract terms in detail to ensure that there is no scope for adverse changes to their plans.

    Social Etiquette

    The French have a deep sense of individuality and take the social status of people into consideration. They a

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